Hotel Keen

AAA Inspector Rating
425 High St
Palo Alto, CA 94301- Map It
AAA Inspector Rating Details (scale 1-5)
2.6
Overall
Room2.2
Bath3.4
Public Areas2.3
AAA Inspector Notes
White, black and gray décor give this elegantly spartan, contemporary hotel a minimalist modern look; curtains function as bathroom doors. Guest rooms are petite in size. Smoke free premises. 42 units. 3 stories, interior corridors. Bath: shower only.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit 404B (Willow Rd W), 0.4 mi w, 0.4 mi s on Middlefield Rd, 0.5 mi w on Lytton Ave, then just s. 425 High St 94301.
Parking
street only.
Room Amenities
high-speed Internet, wireless Internet.
Guest Services
valet laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 175 guests
Showing reviews 1 - 5 of 50
8.3
Richard
Very Good
young couple
04-15-2018
Very good
Pros: Location was amazing. Clean efficient, European-style
Cons: TV not working on arrival, and no real door to the bathroom (just a curtain).
8.0
Joanne
Very Good
Business Traveler
04-13-2018
Hotel Keen is a great boutique hotel for the business traveler. The basics are all covered extremely well - good beds, shower, desk, and clean. It is Euro style - very spare decor, bordering on spartan - felt a bit like a hospital. Rooms are very small, even for Palo Alto. Location. Once I parked my car, it is great because there are a hundred restaurants, bars and shops within walking distance. A valet would have been a great help. Three nights were enough - the walls began to close in after a while.
Pros: Great location, clean, and well appointed rooms.
Cons: No parking, very small rooms, almost antiseptic design, and no natural light.
7.0
Verified Hotel Guest
Good
Solo Traveler
04-13-2018
Pros: Location, friendliness of day staff
Cons: Night staff person was not helpful, if anything, his attitude was mostly apathetic. I was reluctant to ask him anything because he became easily annoyed during our conversation.
1.0
Verified Hotel Guest
Very Poor
04-13-2018
Pros: Nothing, it is not a hotel.
Cons: room is the size of a queen bed. No place for suitcase, no closet, bathroom is open to the room, tiny. It is airport sized, or like a boxcar size. If you have a suitcase, you cannot get to the bathroom. No way around it.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-13-2018
Pros: Location and complimentary breakfast.
Cons: Room is very small. Light is too dim for reading.
Showing reviews 1 - 5 of 50