Sheraton Palo Alto Hotel

AAA Inspector Rating
8.7
Very Good
416 Guest Ratings
625 El Camino Real
Palo Alto, CA 94301- Map It
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.1
Bath3.6
Public Areas3.4
AAA Inspector Notes
The hotel has an elegant flair with the lobby, reception rooms and restaurants opening onto the lovely pool area. Smoke free premises. 346 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit 402 (Embarcadero Rd/Oregon Expwy), 1.8 mi w, then just n on SR 82. Opposite Stanford University. 625 El Camino Real 94301.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
trails, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 416 guests
Showing reviews 1 - 5 of 50
6.3
Lisa
Pleasant
family with young children
11-21-2017
Central location in Palo Alto,...
Pros: Great location, walking distance restaurants, shops, Stanford, Stanford Medical
Cons: Our room was adjacent to the railway line so it was loud starting at 6:00am. The room was clean and decent but rather tired. To be fair, the building was under renovation.
5.0
Anonymous
Fair
mature couple
11-20-2017
Passable
Pros:
Cons:
7.1
James
Good
solo traveller
11-20-2017
Good
Pros:
Cons:
6.3
Khadija
Pleasant
solo traveller
11-18-2017
Disappointed.
Pros: Location is great.
Cons: I requested a quiet room when i checked in and I got the opposite (nothing to do with the construction at the hotel). Housekeepers were very loud in the corridors early in the morning! I had to carry my three heavy bags to the car after waiting for help for a good 15mins. Disappointed this time. My previous stay at the hotel was very satisfactory.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
11-17-2017
Pros: Great service, when I had issues with my room I was comped an extra night.
Cons:
Showing reviews 1 - 5 of 50