The Westin-Pasadena

AAA Inspector Rating
8.7
Excellent
610 Guest Ratings
191 N Los Robles Ave
Pasadena, CA 91101- Map It
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.4
Bath3.6
Public Areas3.9
AAA Inspector Notes
The elegant hotel’s lobby “living room” is a pleasant place to relax or plug in and get some work done. Business travelers will appreciate the ergonomic, executive-style desks in all the guest rooms. Smoke free premises. 350 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-210 exit Los Robles Ave, just s; in Plaza Las Fuentes. 191 N Los Robles Ave 91101. Station: Memorial Park.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, cabanas, exercise room.
Guest Services
valet laundry, room service, area transportation-within 3 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 610 guests
Showing reviews 1 - 5 of 50
10.0
Michelle
Exceptional
Solo Traveler
09-22-2017
Pros: The open landscape of the pool, jacuzzi area combined being able to take a stairway to the outdoor restaurant and garden area. Oh and the sauna and steam rooms were fantastic. Their gym/spa/pool facilities were so well maintained, made for convenience.
Cons: The random hours of the sundries store. The major draft coming in from the big space at the bottom of my door. The coffee maker in the room wasn't clean. Not nearly enough cable channels. Next time I'll bring my Roku stick.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
09-22-2017
Pros: The lobby and common areas are beautiful.
Cons: The bathroom could use some updating. Visible mold stains in shower.
7.0
Verified Hotel Guest
Good
Group Traveler
09-22-2017
Pros: location, decor, valet is prompt and more economical than the self parking lot.
Cons: 2 hr wait for dinner on Mon June 20 - we were warned it was slow bc 2 of 3 cooks did not show for work and we were comped 50%, but if the hostess had given us any inkling it would take 2 hrs, we would have ordered room service/gone elsewhere. poor communi
10.0
Jamie
Exceptional
Solo Traveler
09-22-2017
Pros: Clean , lovely rooms, pretty views, great outdoor eating area.
Cons: I ordered a Caesar salad for 13.00.(?) and it was very sparse.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
09-22-2017
Pros: Old town turned out to be more fun than expected. We were there on a Friday night and it was really hopping. Lots of restaurants and some nightclubs. Easy, and safe, to walk to from the hotel. Bed and pillows very comfortable.
Cons: This is an old hotel. Our room was small and it smelled of smoke (all the rooms in the hotel are supposed to be smoke free). Also, the refrigerator didn't work. Staff didn't seem to be too sympathetic.
Showing reviews 1 - 5 of 50