Sheraton Sonoma County-Petaluma

AAA Inspector Rating

8.7

Excellent

121 Guest Ratings

745 Baywood Dr

Petaluma, CA 94954- Map It

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AAA Inspector Rating Details (scale 1-5)

3.3

Overall

Room3.3

Bath3.4

Public Areas3.3

AAA Inspector Notes

Drive northward through drylands and this majestic property will suddenly pop up on the right, adjacent to the Petaluma River Marina. Guestrooms are elegant and comfortably furnished. This perfect getaway is a good location to serve as a jump-off point for enjoying points of interest in San Francisco, the wine valley and the historic town of Petaluma. Outlet shopping is just two highway exits away. Well appointed, the property offers enough amenities if you just want to stay put and cocoon. Smoke free premises. 184 units. 4 stories, interior corridors. Accessibility (Call).

More about Petaluma, CA More Hotels in Petaluma, CA

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

Waterfront. US 101 exit SR 116 (Lakeville Hwy), just se. 745 Baywood Dr 94954.

AAA Benefit

Members save up to 15%, plus SPG® benefits when booking AAA rates!

Pool

heated outdoor.

Dining & Entertainment

Tolay, see separate listing, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves.

Sports & Recreation

sauna, hot tub, exercise room.

Guest Services

valet and coin laundry, room service.

Terms

cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 121 guests

Showing reviews 1 - 5 of 50

3.0

Anonymous

Poor

07-21-2017

Pros: Everything else not below

Cons: - smelly bathroom, help was sent but did not solve the problem. Dealt with smell all night long, definitely not worth a $-----.- Staff at counter overworked and with little patience

10.0

Anonymous

Exceptional

07-21-2017

Pros: Warm hot tub, comfortable beds, overall good experience.

Cons: No.

6.0

Anonymous

Pleasant

07-21-2017

Pros: The hotel was nicely set up, clean, attractive room

Cons: I like a freshly brewed cup of coffee in the morning. I don't like the prepackaged coffee in the rooms. Most high end hotels who know you are a guest of the hotel will pour a cup of coffee for a guest. I was met with rude disapproval when I asked.

5.0

Anonymous

Fair

07-21-2017

Pros: Pretty location

Cons: Could not get to water, room over looked the trash, room was not ready for 90 mins. After book in time

1.0

Anonymous

Very Poor

07-21-2017

Pros: nothing

Cons: Bed bugs. I got bitten all over. Very very poor guest services.

10.0

Anonymous

Exceptional

07-21-2017

Pros: location

Cons: no

10.0

Anonymous

Exceptional

11-16-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

10-08-2016

Exceptional

Pros:

Cons:

9.2

Anonymous

Wonderful

10-07-2016

Superb

Pros:

Cons:

7.5

Anonymous

Good

10-01-2016

Good spot!

Pros:

Cons:

7.5

Anonymous

Good

09-29-2016

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

09-09-2016

Exceptional

Pros:

Cons:

7.9

Anonymous

Good

08-21-2016

Good

Pros:

Cons:

9.6

Anonymous

Exceptional

08-19-2016

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

07-27-2016

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

07-17-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

07-09-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

07-05-2016

Exceptional

Pros:

Cons:

9.2

Anonymous

Wonderful

07-01-2016

Superb

Pros:

Cons:

9.2

Anonymous

Wonderful

06-28-2016

Superb

Pros:

Cons:

8.8

Anonymous

Excellent

06-28-2016

Fabulous

Pros:

Cons:

10.0

Anonymous

Exceptional

06-17-2016

Exceptional

Pros:

Cons:

8.3

Anonymous

Very Good

06-09-2016

Very good

Pros:

Cons:

8.3

Anonymous

Very Good

06-08-2016

Very good

Pros:

Cons:

10.0

Anonymous

Exceptional

04-23-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

04-09-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

03-29-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

03-15-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

02-24-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

02-23-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

01-16-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-27-2015

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

12-21-2015

Exceptional

Pros:

Cons:

7.9

Anonymous

Good

09-18-2015

Good

Pros:

Cons:

7.9

Anonymous

Good

09-14-2015

Good

Pros:

Cons:

9.6

Anonymous

Exceptional

07-10-2017

Exceptional

Pros:

Cons: Room lighting was very ooor

9.6

Anonymous

Exceptional

05-05-2017

Nice place but probably won't...

Pros: The Bed was extremely comfortable, Very clean and easy access with plenty of parking.

Cons: They didn't have our updated reservations ( from Booking.com for 1 night to 2) They did accommodate us after showing them the reservation on my phone, we were put in a room at the end of the hall next to the elevators and ice machine. Also didn't care for the first floor, although we had a nice view of the marina with the curtains open people are walking by looking into the room

7.5

Anonymous

Good

07-25-2016

Sheraton Petaluma. not worth the...

Pros: Clean Helpful and friendly staff Great location

Cons: Too expensive, room noisy and located next to elevator shaft!! Waited for over 5 minutes to be acknowledged as I waited for breakfast..ignored. The only choice in town for lovely location, food services onsite, clean but prices inflated as they know they will get it.

10.0

Anonymous

Exceptional

04-19-2016

Exceptional

Pros: Nice , clean , comfortable

Cons: I had the do not disturb sign on my door The maids disregarded the sign and came in the room while we were at the pool. Not happy about that

10.0

Anonymous

Exceptional

01-13-2016

What you expect in a...

Pros: This is a nice hotel, well run, with a good restaurant.

Cons:

9.2

Anonymous

Wonderful

11-19-2015

Enjoyed our stay.

Pros: Server Wendy at breakfast. Green choice option. Friendliness and helpfulness of front desk staff.

Cons: Lack of adequate soundproofing for second floor event room. Out room was above and party music was an annoyance.

9.2

Anonymous

Wonderful

09-01-2015

A great hotel for the...

Pros: Good location, nice quiet room, good bar.

Cons:

7.9

Anonymous

Good

05-08-2017

Good

Pros:

Cons:

7.1

Anonymous

Good

02-13-2017

Good

Pros:

Cons:

8.3

Anonymous

Very Good

03-28-2016

Very good

Pros:

Cons:

8.3

Anonymous

Very Good

01-08-2016

Very good

Pros:

Cons:

6.3

Anonymous

Pleasant

07-17-2017

It was OK - not...

Pros: Breakfast was great. Room was very nice, pillows, shower just fine.

Cons: Was not impressed with the dinner menu or bar menu. It would have been nice to have a paper in the morning. The carpets need cleaning.

8.8

Anonymous

Excellent

07-07-2017

Quiet place to end a...

Pros: Nice bed and linens. Lots of towels. Front desk upgraded us to view of marina

Cons: Limited menu for dinner. Staff was new but ok.

10.0

Anonymous

Exceptional

07-06-2017

Modern luxury with a beautiful...

Pros: We loved our room. We could step outside the patio door , walk a few steps on the deck area and we were overlooking the marina and pool. Beautiful! The pool was ideally situated for maximum sun. All amenities in the room were just what we look for in a hotel room to feel pampered. Robes, fluffy towels,, lots of lotion, shampoo, etc. Shower was lovely. Bed was super comfy and tv was easy to use. Friendly staff. Best place in Petaluma!

Cons: Fan and a/c were a little loud but they certainly would ride well!

10.0

Anonymous

Exceptional

07-02-2017

Exceptional

Pros: Staff very helpful and friendly. Beautiful property at the marina.

Cons:

Showing reviews 1 - 5 of 50