Drive northward through drylands and this majestic property will suddenly pop up on the right, adjacent to the Petaluma River Marina. Guestrooms are elegant and comfortably furnished. This perfect getaway is a good location to serve as a jump-off point for enjoying points of interest in San Francisco, the wine valley and the historic town of Petaluma. Outlet shopping is just two highway exits away. Well appointed, the property offers enough amenities if you just want to stay put and cocoon.
Smoke free premises. 184 units. 4 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 121 guests
Showing reviews 1 - 5 of 50
10.0
Elizabeth
Exceptional
Senior Traveler
10-13-2017
Pros: Staff was gracious and room was exceptionally clean
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: the hotel was very clean and the room is spacious.
Cons: there is not a lot going on near the hotel. You would need a car.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
10-13-2017
Pros: The customer service was absolutely fantastic. Our room was clean and they were able to accommodate our request for 2 rooms close to each other.
Cons:
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
10-13-2017
Pros: Dinner meals in the hotel restaurant were exceptionally good. Extremely comfortable bed, very nice bathroom.
Cons:
10.0
Craig
Exceptional
Traveling as Couple
10-13-2017
Pros: location
Cons: no
7.5
Anonymous
Good
young couple
10-06-2017
Good
Pros:
Cons:
5.4
Tami
Fair
young couple
09-25-2017
Over priced, over rated, not...
Pros: The room was quiet, the bed was comfortable, and there was on Demand movies.
Cons: This room was VERY over priced! I never would have stayed if I could have found another property that wasn't a motel. It was 329.00 plus $10.00 to park - ridiculous! Staff was slow checking in and checking out. The outside of the building and the windows needed a good scrubbing too.
6.7
Anne
Pleasant
review category group of friends
09-15-2017
Petaluma is a cute town,...
Pros: Hotel was fine, clean and the staff were very nice. The on site bar restaurant made good deinks and we had good bar snacks. However they charged for parking which was not mentioned until you got there and see the sign. It was already over priced for what you got as it did not even include breakfast. There were better choices closer to town. It was on the outskirts so had to get in a car to get anywhere.
Cons: Breakfast and parking should be included for the price charged.
6.7
Anonymous
Pleasant
family with young children
09-06-2017
Pleasant
Pros:
Cons:
5.0
Philip
Fair
young couple
09-04-2017
Passable
Pros:
Cons:
7.1
John
Good
young couple
08-29-2017
Good
Pros:
Cons:
9.2
Danny
Wonderful
young couple
08-23-2017
Very comfortable
Pros:
Cons: could not get in touch with any human customer service at booking.com
I switched our room from King bed to two queens at the check in of the hotel but could not do that online. Very frustrating.
9.2
Michelle
Wonderful
family with young children
08-22-2017
Really nice, I have no...
Pros: Extremely nice and helpful staff especially the chef who made it a point to come out and chat with my son:) super nice! Rooms were clean and beds were comfy. Plenty of towels. Rooms were a little small and we didn't have the greatest view, but we didn't pay for one, so no worries. All in all it was great!
Cons: Just that our room overlooked the trash area.
5.4
Vanessa
Fair
young couple
08-21-2017
Passable
Pros:
Cons:
7.9
Lori
Good
young couple
08-19-2017
Good
Pros:
Cons:
3.3
Alessandro
Poor
review category group of friends
08-18-2017
Terrible
Pros: Nothing
Cons: Everything
9.6
Anonymous
Exceptional
young couple
08-14-2017
Exceptional
Pros:
Cons:
9.6
Re
Exceptional
family with young children
08-07-2017
Clean and appealing
Pros: Clean convenient for our trip.
Cons: Loud people at the pool
9.6
Mary
Exceptional
family with young children
07-30-2017
Exceptional
Pros:
Cons: Did NOT appreciate having to pay $10 for parking.
6.7
Kristine
Pleasant
solo traveller
07-21-2017
Pleasant
Pros:
Cons:
4.2
Anonymous
Disappointing
review category group of friends
07-21-2017
Disappointing
Pros:
Cons:
6.3
Natalie
Pleasant
young couple
07-17-2017
It was OK - not...
Pros: Breakfast was great. Room was very nice, pillows, shower just fine.
Cons: Was not impressed with the dinner menu or bar menu.
It would have been nice to have a paper in the morning.
The carpets need cleaning.
9.6
Anonymous
Exceptional
young couple
07-10-2017
Exceptional
Pros:
Cons: Room lighting was very ooor
8.8
Carol
Excellent
young couple
07-07-2017
Quiet place to end a...
Pros: Nice bed and linens. Lots of towels. Front desk upgraded us to view of marina
Cons: Limited menu for dinner. Staff was new but ok.
10.0
Jenise
Exceptional
young couple
07-06-2017
Modern luxury with a beautiful...
Pros: We loved our room. We could step outside the patio door , walk a few steps on the deck area and we were overlooking the marina and pool. Beautiful! The pool was ideally situated for maximum sun. All amenities in the room were just what we look for in a hotel room to feel pampered. Robes, fluffy towels,, lots of lotion, shampoo, etc. Shower was lovely. Bed was super comfy and tv was easy to use. Friendly staff. Best place in Petaluma!
Cons: Fan and a/c were a little loud but they certainly would ride well!
10.0
Linda
Exceptional
review category group of friends
07-02-2017
Exceptional
Pros: Staff very helpful and friendly. Beautiful property at the marina.
Cons:
7.5
Michael
Good
young couple
06-28-2017
Good
Pros:
Cons: food
10.0
Marcie
Exceptional
young couple
06-21-2017
Exceptional
Pros:
Cons:
5.4
Erica
Fair
young couple
06-19-2017
Expected better
Pros: The staff was friendly. The rooms were clean and comfortable.
Cons: The pictures were very deceiving. The pool was tiny. And the hotel is on a small, dirty looking marina. The pictures make it look like a big open bay. I felt cheated by having to pay for parking. The hotel has a huge outdoor lot and not even half was filled. The onsite guest Laundry was convenient but one was broken so that only left one machine for the whole hotel. The cost per night is not worth what you get.
10.0
Gerhard
Exceptional
young couple
06-12-2017
Exceptional
Pros:
Cons:
9.6
Rosario
Exceptional
review category group of friends
06-08-2017
Great Beds.
Pros: I loved the bed. The pillows were so soft. Felt rested in the morning.
Cons:
8.8
Lori
Excellent
young couple
06-03-2017
Home away from home
Pros: Layout of public area is very comfortable. The lobby bar has great food (excellent hamburger!) and a pleasant vibe. Bedding is excellent and the room is very clean. Nicely decorated.
Cons: We've stayed there once a month for about 6 months. There is a new chef and a new menu coming. The old menu was very limited for a hotel restaurant. I'm hoping the new chef is more flexible to food allergies than the last. The space deserves a better dining experience. There's a little shop that's serves Starbucks coffee, which is great. I wish they had some pre made sandwiches and salads. Very pet friendly.
9.5
Ken
Exceptional
young couple
06-03-2017
Exceptional
Pros:
Cons:
5.5
Kate
Okay
review category group of friends
05-30-2017
Not equipped to handle influx...
Pros: Property overall was nice. We had great service in the bar.
Cons: The staff was not equipped to handle the holiday weekend. The breakfast area ran out of food and there were no utensils. (People were actually eating scrambled eggs with their hands.) The coffee machine was broken in the club lounge and it was also broken in the Starbucks in the lobby. Overall the hotel just seemed understaffed and disorganized, which is not the typical Sheraton experience. Had we been paying the standard rate these things may not have been as big of a deal, but the rates were increased 2x due to the holiday weekend so felt that it was very little value for the exorbitant price.
7.5
Mitchell
Good
review category group of friends
05-30-2017
Good
Pros:
Cons:
10.0
Road
Exceptional
young couple
05-23-2017
Affordable & quaint option close...
Pros: Plenty of space, nice view, easy to get to and park. We also had room service dinner, which was fantastic.
Cons:
9.2
Lori
Wonderful
young couple
05-20-2017
Comfortable stay. Nice walking area....
Pros: Bed comfortable. Staff friendly. Good location.
Cons: Breakfast menu isn't like a hotel menu. Needs to be more flexible for people with food allergies.
5.0
Hananh
Fair
review category group of friends
05-20-2017
Not the Sheraton we are...
Pros:
Cons: Location and staff lacked in hospitality and customer service....
7.9
Anonymous
Good
family with young children
05-08-2017
Good
Pros:
Cons:
6.7
Jennifer
Pleasant
solo traveller
05-06-2017
Pleasant
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
05-05-2017
Nice place but probably won't...
Pros: The Bed was extremely comfortable, Very clean and easy access with plenty of parking.
Cons: They didn't have our updated reservations ( from Booking.com for 1 night to 2) They did accommodate us after showing them the reservation on my phone, we were put in a room at the end of the hall next to the elevators and ice machine. Also didn't care for the first floor, although we had a nice view of the marina with the curtains open people are walking by looking into the room
5.8
Robert
Okay
family with young children
04-28-2017
Okay
Pros:
Cons: Having to pay for beer & wine at the so-called "Club Room" was appalling. The "enticement" to book a "Club Room" for such "privileged" access verged on the misleading.
10.0
Jennifer
Exceptional
solo traveller
04-25-2017
Exceptional
Pros:
Cons:
9.2
Margaret
Wonderful
family with young children
04-18-2017
Very nice and accommodating.
Pros: It was a very pleasant but brief stay and worked well for our visit with local family. I appreciated the ability to cancel one of our rooms without complication within the time allowed. We will use he hotel again.
Cons:
9.2
Lori
Wonderful
family with young children
04-13-2017
Superb
Pros: Very nice vibe mostly all around. Property feels very safe. Love the apples in the lobby. Decorated very nice. Good wifi. Dog friendly.
Cons: The only female waitperson, in Tolay, seems to be the only one that takes her job seriously. This is in the daytime. We've stayed there every month for about 5 months now. She works very hard, while the guys really don't seem to care. She shows great concern about my food allergy, as well. We like Lauren in the bar and love the other woman there, too. It took awhile, but we've warmed up to Josh. The kitchen isn't very flexible when it comes to my allergy. There is only one salad and one entree I'm able to order at dinner. It seems like a hotel restaurant could put together a pasta dish, for example, leaving out the one thing I'm allergic to.
10.0
Sandra
Exceptional
family with young children
04-12-2017
Exceptional
Pros:
Cons:
10.0
Matthew
Exceptional
young couple
04-11-2017
In overall we will definitely...
Pros: The hotel was very clean, we enjoyed having breakfast every day at the hotel, but we enjoyed the most your pillows. It has a very impressive modern lobby.
Cons:
10.0
Jen
Exceptional
solo traveller
03-26-2017
Super comfortable and beautiful property
Pros: The Starbucks, the Gym and the staff!
Cons:
7.9
Olivia
Good
review category group of friends
03-14-2017
Paid for a nice bathroom...
Pros: Clean, nice updated bathrooms
Cons: The sheets were hard and scratchy, cheap sheets for the rate of the room. Also I do enjoy a bed to be clean but the smell of bleach so strong I barely slept.
;detailController.handleFacebook('SEO','Sheraton Sonoma County-Petaluma', '123388', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/123388H1.jpg', 'Petaluma', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Sheraton Sonoma County-Petaluma', '123388', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/123388H1.jpg', 'Petaluma', '', '', '', '');){kind=link}
