The ornate circular staircase in the lobby embodies elegance. The rooms have a red accent wall for a pop of color, some have a sofa sleeper. California State University Fullerton is minutes away.
Smoke free premises. 100 units. 3 stories, interior corridors.
Pros: I like the location it was in the middle of everywhere we wanted to go
Cons: I didn't like that I needed to change room because our first was NoT cleaned. At 100$ a night I except excellence.
9.2
Peter
Wonderful
mature couple
08-28-2016
Pros: The staff was very friendly and helpful
Cons: Room was clean, lobby decent but exterior looks a little dumpy
10.0
Martin
Exceptional
solo traveller
08-25-2016
Pros: Everything
Cons: Nothing
7.5
Hasan
Good
young couple
08-18-2016
Pros: breakfast Ok the Bed very bad
Cons: the Bed
7.1
Kyra
Good
review category group of friends
08-11-2016
Pros: The staff was extremely friendly and helpful. The room was always wonderfully clean when we returned to our room.
Cons: There is really nothing around the area to do.
7.9
Maria
Good
family with older children
08-11-2016
Pros: Beds were comfortable, staff was very friendly, rooms were nice and clean and a good size.
Cons: Refrigerator was leaking. Bedroom walls quite thin as I could hear everything what my neighbours were doing ... same counts for people walking in the hallways.
10.0
Kristy
Exceptional
mature couple
08-07-2016
Pros: Room was large, bed was comfortable,excellent breakfast and staff was friendly. A real value for the dollar.
Cons:
6.0
Verified Hotel Guest
Pleasant
Group Traveler
08-02-2016
Pros: Right off the freeway. Had a nice continental breakfast with waffle maker.
Cons: Occupied a suite with a pull out couch. The couch and bed were both worn out and very uncomfortable.
9.6
Angel
Exceptional
family with young children
07-31-2016
Pros: The breakfast was good the staff was very nice and helpful overall the stay was okay
Cons:
8.3
Darin
Very Good
family with young children
07-30-2016
Pros: Friendly staff, small pool area. Free breakfast a plus. The jr suite was spacious.
Cons: The hotel could be in a better location.
8.8
Bill
Excellent
mature couple
07-22-2016
Pros: Bed very comfortable.breakfast was very satisfying.room was very clean & spacious.staff was very professional.
Cons: Liked it all!!!
6.7
Carmen
Pleasant
family with older children
07-19-2016
Pros: I liked the location and it was clean.
Cons: We couldn't get a good rest during the day as the laundry room was extremely loud that the noise of them rattling was extremely loud and felt in our room. It sounded as a jackhammer was being used.
7.5
Notka
Good
solo traveller
07-19-2016
Pros: I like the interior of the hotel, it's quite and rooms are clean.
Cons: I didn't like the price, I think for this location it could be less.
9.2
Horace
Wonderful
solo traveller
07-19-2016
Pros:
Cons: It really irritated me that at the end of the check in process i was told, not asked, that an extra $100.00 was going to be held for "incidental" charges. I feel this should be mentioned at the time the reservation is made, not after a person is already checked in.
7.5
Mayra
Good
family with older children
07-17-2016
Pros: It look really nice. Friendly staff. The room look good oh and the bed was great!
Cons: I had to call room service to clean the room.
The room I order was not for handicap.
.
10.0
Arthur
Exceptional
mature couple
07-12-2016
Pros:
Cons: I think that this is a Booking.com error in that when i got there, this hotel didn't have my booking. Thankfully they were able to get me a room with discount. Thank you Best Western.
8.3
Martyhaas
Very Good
family with older children
07-07-2016
Pros: good value for money. clean and comfy. friendly staff...
Cons: minir....nothing much around the hotel location
8.8
Brigido
Excellent
family with young children
07-05-2016
Pros: I was very pleased with staff and the room.
Cons:
9.6
Jeneva
Exceptional
family with young children
07-05-2016
Pros: The breakfast was good!
Cons:
8.8
Kok
Excellent
solo traveller
07-04-2016
Pros: Excellent staff and comfort room
Cons:
9.6
Sean
Exceptional
young couple
07-03-2016
Pros: The bed was the most comfortable bed I have ever slept in and the staff was amazing. Way more than I expected
Cons: The only bad part was that I was late to work because the bed was too comfortable. I couldn't help but oversleep. I thought I was going to check out the pool. I checked our the bed first, and was out. Barely made breakfast.
10.0
Susan
Exceptional
mature couple
06-24-2016
Pros: The staff was so nice, helpful, & very friendly. This was a last minute booking going down for a family memorial. The hotel was an unexpected pleasure to stay at. Quite & clean.
Cons:
9.2
Martyhaas
Wonderful
family with older children
06-16-2016
Pros: Nice tidy hotel, clean..pleasant stay. Reasonable value for money.
We extended for 3 days..
Cons: No real complaint other than to note that other then the Dennys next door, there is nothing much else around the area.
8.8
Raul
Excellent
family with young children
06-16-2016
Pros: The breakfast was good
Cons: Nothing was wrong
3.8
I
Poor
young couple
06-09-2016
Pros:
Cons: Staff was very rude
7.5
Therese
Good
solo traveller
06-06-2016
Pros:
Cons: Breakfast started at 7am so I couldn't take advantage of that since I had to check out before 7
6.7
Lynda
Pleasant
review category group of friends
05-26-2016
Pros: The staff at the front desk were excellent. The breakfast was great and the lobby was inviting - enjoyed the ice water.
Cons: Our bathroom was not cleaned properly when I arrived. I did report this and the front desk sent up someone to clean it properly. The bathroom door also needed repair but again maintenance came and repaired it.
7.9
Donald
Good
mature couple
05-24-2016
Pros: Staff at desk pleasant and helpful.
Beautiful lobby, well laid out and appointed rooms.
Cons: Very skimpy on the little "extras". There are really nice dispensers for soaps etc. great idea, but they dispense such little dabs that you wonder if they are empty. Despite refinishing some of the furniture is pretty shabby. Several ground floor rooms (those most accessible to the lobby) are used for storage and since the management is too cheap to leave the curtains up and closed they are readily visible. The housekeeping management is very poor. If you are a "stay over " do not come back before 4:30 your room won't done, and there are no "service requested" signs to post.
10.0
Patricia
Exceptional
young couple
05-24-2016
Pros: The room was comfy, as well as the bed.
Cons: Nothing
9.2
Kuan-yin
Wonderful
young couple
05-23-2016
Pros: clean room. and worthy price
Cons: its kinda far from super market
8.3
Sharon
Very Good
mature couple
05-07-2016
Pros: Room was large and roomy
Cons:
10.0
Joseph
Exceptional
young couple
04-28-2016
Pros: Everything
Cons: Nothing
10.0
Tanya
Exceptional
family with older children
04-20-2016
Pros: Staff very friendly, breakfast fresh and very warm! Great experience! Room was clean and updated! We will stay there again next trip, close to Disney with shopping close by, close to freeway!
Cons: I have nothing bad to say, We had a pleasant stay!
8.3
Philip
Very Good
family with older children
04-19-2016
Pros: Convenient location for us. Very Friendly staff they spoke to you every time you passed through the lobby. The place was very clean, lobby is pretty. Breakfast was good.
Cons: Our room was right at the top of the stairs, very noisy and lots of light coming in around the door at night. Mattresses felt like you were falling off the bed
7.9
Sharon
Good
mature couple
04-17-2016
Pros: Beds were very comfortable. Breakfast was excellent. Quiet area. Staff was very nice and friendly.
Cons: Toilet paper holders did not roll smoothly. You only got 2-3 tissue squares at a time.
10.0
Westyn
Exceptional
solo traveller
04-17-2016
Pros: The eggs were extra fluffy
The bed was like a cloud
Cons:
7.0
Brandon
Good
Group Traveler
04-16-2016
Pros: The rooms were very nice and all the staff was pleasant and helpful. The also had a great selection on the tv. Everything was great.
Cons: I wish the pool was open later (until 11 pm) would be nice.
8.8
Anna
Excellent
family with older children
04-10-2016
Pros: Very comfortable beds & very clean room! Breakfast was good! Location was perfect for our visit to Cal State Fullerton! We'll be going back in the future!
Cons:
9.6
Jeffrey
Exceptional
mature couple
04-09-2016
Pros: Beds were comfortable. Priced very well and located only 15 mins to Disney.
Cons:
7.5
Robert
Good
solo traveller
04-08-2016
Pros: location
Cons: bathroom dispensers for soap & shampoo.
mechanical stop on toilet paper dispenser
7.9
Kathleen
Good
young couple
03-27-2016
Pros: breakfast
Cons: i can hear neighbors
8.8
Alejandro
Excellent
young couple
03-22-2016
Pros: I liked the friendly staff. We also enjoyed having Dennys walking distance away from the hotel.
Cons: There was no soap in the bathroom. The microwave door was also a little loose.
9.2
Martin
Wonderful
family with young children
03-18-2016
Pros: Great staff, friendly. Close to Disneyland.
Cons: Cost . It was 50 bucks more a day then booking the same day.
10.0
Soonho
Exceptional
Senior Traveler
03-08-2016
Pros: cleanliness & comfort
Cons: none
1.0
Reuben
Very Poor
Business Traveler
03-07-2016
Pros: This was the most horrible hotel experience we've ever had. We were forced to vacate our room after only a few hours. Not even enough time to get a shower.
Cons: Everything you'd ever expect out of any hotel was absent. It was absolutely a completely horrible experience.
10.0
Andrea
Exceptional
family with young children
03-07-2016
Pros: Staff was super friendly!!!
Cons: nothing....
8.3
Julia
Very Good
family with older children
03-01-2016
Pros: Bed was great clean comfy
Cons: Carpet & floor appeared dirty elevator floor was sticky!!
6.3
Andrew
Pleasant
mature couple
03-01-2016
Pros: Size of the room and the cleanliness of the bedding and bathroom.
Cons: Carpets are filthy. Leaves your feet and socks black.
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