The recently renovated guest units are spacious and attractively appointed in contemporary, residential-style décor. The adjacent shopping center offers gift shops, restaurants and a movie theater. Guests may also enjoy the sports court, fire pit and barbecue area with available utensils. The shuttle service operates Monday through Friday 7:30-9:30 am and 3-7 pm, which offers service to the nearby BART station.
Smoke free premises. 142 efficiencies, some two bedrooms. 4 stories, interior corridors. Accessibility (Call).
I-680 exit Pleasant Hill/Contra Costa Blvd northbound, just n, then w; exit Monument Blvd southbound, just w, then just s; jct Boyd Rd. 2611 Contra Costa Blvd 94523.
AAA Benefit
Members save 10% and earn Hyatt Gold Passport® points when booking AAA rates!
valet and coin laundry, area transportation-within 5 mi.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 9 guests
Showing reviews 1 - 5 of 43
9.6
Mark
Exceptional
young couple
09-22-2016
Pros: Loved it.very comfy and clean.staff very friendly and helpful. Good location to the Bart-taxi about 10 dollar's.If u r driving u can park at the dart for 3dollars all day.Comp breakfast great
Cons: Nothing
9.6
Darlene
Exceptional
mature couple
09-19-2016
Pros: Bed & pillows were great, lots of towels and a great breakfast. Loved the full size fridge, dishwasher , microwave etc!
Cons: Everything was good
10.0
Julie
Exceptional
mature couple
09-18-2016
Pros: Great location, everything we needed, comfortable. Smelled really good.
Cons: Circulation not the greatest, to keep it cool but not too cold, fan was on and of a lot.
9.2
Christine
Wonderful
young couple
09-15-2016
Pros: Bed was comfy. Room was clean. Loved having a kitchen where we could cook instead of eating out. Complimentary breakfast was really good. Great location near the freeway
Cons: None
9.2
Vince
Wonderful
young couple
09-15-2016
Pros: Nice place in a good location, and the breakfast is quite good for a hotel complimentary buffet. I would stay here again.
Cons: Breakfast area is almost always crowded.
10.0
Visitor
Exceptional
solo traveller
09-06-2016
Pros: Hotel staff were very welcoming, personable. Loved their sunny demeanors.
Good variety of food & beverage choices at breakfast. Yummy custom omelette.
The studio, facilities, and hotel were very well situated. Tho just a few steps from entertainment, dining, and commerce, the hotel itself offered enough of these things just in case a guest chooses not to go across the street.
Cons: Leaving so soon.
10.0
Mayra
Exceptional
young couple
09-06-2016
Pros: The location was great! Right across the street from shopping center and movie theater. Breakfast was amazing, great selection.
Cons: The bed was a little firm, not used to what I'm used to but still comfortable.
10.0
Caligirl
Exceptional
solo traveller
08-31-2016
Pros: Great room for a great price had everything I needed and more! Will definitely stay again!
Cons: Had to wait for 30 min to get my room because it wasn't ready
9.6
Antonio
Exceptional
solo traveller
08-23-2016
Pros: Great service
Cons:
7.9
Michael
Good
solo traveller
08-22-2016
Pros: Location
Room is big and spacious
Cons: Limited facilities
9.6
Larhonda
Exceptional
family with young children
08-17-2016
Pros: I like the personable service offered by the man at the front desk.
Cons: I called down to ask for towels and was advised they were on their way but never showed up. Called down to inquire on the towels whereabouts and the same young lady said,"oh housekeeping doesn't come on until 9am". When I advised how she could've mentioned that earlier and I was on my way she then went on to say, I'll find someone to bring them". None the less I had to go down and pick my own towels up and at this point it was well after 9am.
8.8
Fleur
Excellent
mature couple
08-14-2016
Pros:
Cons: The air conditioning was seriously noisy. We had to sleep with it off in order to sleep our last 2 nights.
8.8
Mary
Excellent
mature couple
08-08-2016
Pros: The buffet was amazing the room was great very cozy and we got a comfortable room, Sarah the front desk person gave us a great spot. We would recommend to family and friends.
Cons: That there is not any DVD players to use for the rooms if you want to watch a movie.
7.5
Bruce
Good
mature couple
08-08-2016
Pros: clean, neat
Cons: eggs and potatoes at breakfast stone cold, if warm or hot would be a homerun
9.6
Debora
Exceptional
family with older children
08-07-2016
Pros: The staff was great. One the first day they couldn't accommodate all our wishes but the next day and the remaining time they were great.
Cons: They didn't clean our room one day based on cleaning staff shortage. Someone was out sick.
8.8
Mars
Excellent
young couple
08-04-2016
Pros: The bed was very comfortable, not too hard and not too soft. The pillows were the perfect thickness and softness that helped me fall asleep almost instantly.
Cons: The hot tub had a bit too much chlorine. Also the temperature was a bit low. There were not very many kitchen tools.
9.6
Noel
Exceptional
mature couple
08-03-2016
Pros: Bed was great! The room was clean. The breakfast was just delicious! I highly recommend this hotel. You will not be disappointed. The night manager was a great help and he was very nice to us.
Cons: I really can't say one bad thing about this hotel. I highly recommend it!
8.3
Anonymous
Very Good
young couple
08-01-2016
Pros: Beautiful room
Cons: House keeping tried coming in way too early
10.0
Angel
Exceptional
young couple
07-19-2016
Pros: I enjoyed the confort and how convenient it was to other places
Cons: Nothing
9.6
Dan
Exceptional
family with young children
06-30-2016
Pros: Great pool, substantial breakfast with nice seating, convenient access to variety of restaurants, right off freeway for access to Oakland, Tahoe
Cons:
7.1
Manmeet
Good
solo traveller
06-29-2016
Pros: Loved the location
Cons: Next room was very noisy
10.0
Andrew
Exceptional
family with young children
06-27-2016
Pros: The room was a nice size and the continental breakfast was delicious. They had a chef making eggs everyday and the coffee and food was always fresh and hot. The staff was very accomodating. Our 7 month year old son was with us and they were able to get us a brand new play pen which I was very impressed with. The Hyatt house is directly across the street to the movies, food establishments and shops. It's the perfect location. The maid service was impeccable. A great job all the way around. We stayed for a week and could not be happier.
Cons: The only dislike is that it is pretty far from San Francisco especially with traffic. If your venturing out to see other parts of California than this is the place. But that doesn't take away from the Hyatt house themselves.
5.0
Dan
Fair
Traveling as Couple
06-21-2016
Pros: Near the highway
Cons: People take food to their rooms and leave a trail in the hallways. The hotel was very dirty and the ashtrays were overflowing and it smelled.
8.3
Alex
Very Good
young couple
06-20-2016
Pros: Clean, comfortable, fully stocked kitchen complete with dishes, toaster, coffee maker, and microwave!
Cons: Get a room without a tree near a window! Tree scratched the window the entire night due to the wind. It was not terribly windy, the property is located in a wind corridor, so there is always some amount of wind movement.
9.6
Margery
Exceptional
solo traveller
06-01-2016
Pros: Bed was super comfy, the room was clean and well appointed, hotel was in a very convenient location, the made-to-order omelets were great!
Cons: The bathroom fan in my room and the adjacent room were quite noisy. I didn't like that there were no dressers for my clothes - just shelves.
9.6
Renae
Exceptional
family with older children
05-20-2016
Pros: Staff was great
Cons: Couch sleeper not comfortable. No conditioner in bathroom
8.8
Anonymous
Excellent
mature couple
05-18-2016
Pros: They upgraded our room. Great stay
Cons:
10.0
John
Exceptional
young couple
05-10-2016
Pros: My wife and I were very pleased with every aspect of our stay at Hyatt House. We will be back!
Cons:
7.5
Silvio
Good
mature couple
05-03-2016
Pros: The room was very nice, but a bit sterile. The facilities were very nice and the staff attentive. The breakfast was wonderful. Overall, our stay was enjoyable.
Cons: The bed was too hard and overall impression was somewhat uncomfortable in that the atmosphere was cold and hard - sterile rather than warm and cozy. The grounds need to be better attended and the pool restrooms were hard to access.
7.5
Cori
Good
mature couple
04-27-2016
Pros: Nice room, clean and comfortable
Cons: They allowed the room next to us to be used for a child's slumber party. Doors slamming every 5 minutes until 10pm. Not relaxing at all. The security staff is worthless, we had people come into the jacuzzi that weren't even staying at the hotel. Security walking around on his phone
10.0
Sergei
Exceptional
family with young children
04-21-2016
Pros: Easy access to freeway
Internet, pool, breakfast - perfect.
Cons:
7.9
Curtiss
Good
mature couple
04-12-2016
Pros: Clean room, quiet and a great breakfast! What more can you ask. Great access to restaurants and movie theaters too!
Cons:
10.0
Ruby
Exceptional
young couple
04-12-2016
Pros: I really enjoyed and very surprised everybody was very friendly
Cons:
10.0
Am
Exceptional
family with young children
04-07-2016
Pros: Hotel's aesthetics were nice. Convenient location. My family enjoyed the breakfast. Bed was very comfortable.
Cons: I wish I could've heard less noise from the street and freeway.
10.0
Anonymous
Exceptional
young couple
04-01-2016
Pros:
Cons: The family I was visiting... good thing that's not a rating!!
7.5
William
Good
young couple
03-10-2016
Pros: the rooms were very clean and comfortable.
Cons: The shower had no water pressure.
6.3
Jessica
Pleasant
review category group of friends
03-10-2016
Pros:
Cons: The over charge of $312
10.0
Samia
Exceptional
solo traveller
03-03-2016
Pros: Clean lines full furnished great size square feet rooms
Cons: All good
9.0
Brian
Wonderful
Solo Traveler
01-16-2016
Pros: Friendly and accommodating front desk. Very nice room.
Cons: Housekeeping has skipped servicing my room twice and in very disappointed in that attention to servicing the guests.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-05-2016
Pros: We enjoyed that it had a full kitchen and we loved the nice shower! It was a great location to get to many different things in the area.
Cons: It was supposed to be a smoke free hotel and our room smelled like cigarettes.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
09-26-2015
Pros: Convenient, very friendly front desk staff, very clean, perfect for business visits.
Cons: Wait staff behind the bar wasn't there upon arrival. Once returning behind the bar, ignored me, put in receipts , sent a few text massages, talked to the other 3 customers at the bar, and walked away. Waited 15 minutes to get a single beer.
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