Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The recently renovated guest units are spacious and attractively appointed in modern, residential-style décor. The adjacent shopping center offers restaurants and a movie theater. Guests may also enjoy the sports court, fire pit and barbecue area with available utensils.
Smoke free premises. 142 efficiencies, some two bedrooms. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 96 guests
Showing reviews 1 - 5 of 50
9.2
Andrew
Wonderful
review category group of friends
05-08-2017
Pros: Omelet station
Cons: Bar closed early. From Nevada...
10.0
Akventureisouthere
Exceptional
young couple
05-02-2017
Pros: Got a great deal last minute, which helped me choose this property over other places close by. The breakfast was bar none! One of the best for this class of a hotel.
Cons: Local channels not available, like Comcast Bay Area sports channels
9.2
Luke
Wonderful
young couple
04-28-2017
Pros: Very large clean suite with very comfortable bed and nice hot shower. 2 tvs, sitting room, kitchen. Buffet breakfast had lots of choice and eat as much as you like. Staff very friendly and helpfull on reception.
Cons: Price- bit expensive if only using as stop over. Worth it if staying for week with family as full facilties in room.
9.2
Patrick
Wonderful
family with young children
04-23-2017
Pros: The breakfast of venue is the great people watching place
Cons: Due to drought water flow in the shower was a bit restricted
9.6
Forty
Exceptional
family with young children
04-05-2017
Pros: staff. location. breakfast options. response to granddaughter. kitchen. size of room
Cons:
9.2
Heather
Wonderful
review category group of friends
03-27-2017
Pros: Didn't seem like there was enough kitchen staff . Poor girl that was running around trying to refill everything was doing her best but she needed help !!
Cons: Breakfast help was needed. Things ran out quick and replacing items took too long
10.0
Tammara
Exceptional
young couple
03-14-2017
Pros: Full kitchen with everything you need to cook a meal and great comfy bed! Perfect sozed room for an overnight getaway.
Cons: Nothing
10.0
Ken
Exceptional
family with young children
03-06-2017
Pros:
Cons: Minor item: a "handicap curb" would have been nice at the rear entrance to the hotel.
7.9
Anonymous
Good
solo traveller
02-17-2017
Pros:
Cons: Very rude customer service from the manager (was a gentleman, don't remember his name) at the front desk. Will never go back.
7.5
Syrous
Good
solo traveller
02-10-2017
Pros: Lobby Style
Cons:
9.6
Rhcng
Exceptional
solo traveller
02-10-2017
Pros: House concept! We get our own kitchen, living room, and wardrobe. Breakfast also has communal feeling. Parking is spacious and free.
Cons: The aircon was noisy and the bed too soft for us.
9.6
Thuey2012
Exceptional
solo traveller
02-05-2017
Pros: Excellent value for the money. Very nice amenities, comfortable accommodations and great breakfast.
Cons: I only got to enjoy it for one night. Ideal for longer stay.
9.6
Ellen
Exceptional
family with young children
01-29-2017
Pros: Beds and suite room was very comfortable; It worked out well for a family of 5. Full refrigerator and microwave were great conveniences. Close to many restaurants and variety of shopping opportunities close by. Self laundry available.
Cons: No parking space available if you return to the property late at night. Traffic to and from downtown SFO/airport area to Pleasant Hill. Allocate extra driving time for traffic situations.
10.0
Candice
Exceptional
young couple
01-17-2017
Pros: Great place very quit and clean
Cons: Nothing
7.1
Angel
Good
family with young children
01-17-2017
Pros: Breakfast was very good, check in very easy
Cons: Very Noisy HVAC, could be cleaner
10.0
Danelle
Exceptional
family with young children
01-05-2017
Pros: I love the big rooms and kid friendly plus breakfast was the best.
Cons:
9.6
Suliati
Exceptional
solo traveller
01-02-2017
Pros:
Cons: no banana for breakfast
6.7
Dan
Pleasant
family with young children
01-02-2017
Pros:
Cons: There are two beds in our room,but is only one comforter.
10.0
George
Exceptional
young couple
12-19-2016
Pros: The rooms/suites are large - kitchen is fully stocked. Bed is comfortable, shower is plenty large.
Cons:
9.2
James
Wonderful
young couple
12-08-2016
Pros: Stayed on Friday & Saturday evening. Rates lower vs weekday, so value for $ was off the charts. Breakfast was awesome. Much better than your typical buffet. Very clean place. Pool, sport court. HDTV. Free Parking. Next to shopping, restaurants, movie theater.
Cons: No room service, but understand it's not that type of hotel. Nothing else.
9.2
Neil
Wonderful
family with young children
11-26-2016
Pros: The suite was roomy for 4 adults.
Reception staff very helpful.
Free shuttle to BART.
Cons: Breakfast was a little hit and miss. Get there early or you will find a shortage of cutlery and plates. In our 5 night stay we found that the breakfast potatoes were often cold. Omelette station is probably the breakfast highlight.
7.5
Michael
Good
young couple
11-20-2016
Pros: Great breakfast, nice rooms
Cons:
8.3
Anonymous
Very Good
young couple
11-07-2016
Pros:
Cons: No bathtub
7.5
Bruno
Good
family with young children
11-04-2016
Pros: Breakfast
Modern furnitures
Cons:
8.8
Herman
Excellent
young couple
11-01-2016
Pros: Good value for the money
Cons: The rate directly with the hotel over the Internet was $19.00 per night cheaper. The rate with AAA membership was $130.00 per night not $149 which I paid you
10.0
Nargis
Exceptional
young couple
10-31-2016
Pros: Great customer service. I believe his name was Mike in the front, he was terrific.
Cons: Everything went great.
9.6
Michael
Exceptional
young couple
10-26-2016
Pros: Nice place to.stay, clean, great food and i like the kitchenetes.
Cons: Everything was good
9.6
Life
Exceptional
solo traveller
10-25-2016
Pros: Location was excellent. Bed was very comfortable.
Cons: Heard someone walking on the floor above.
10.0
Jane
Exceptional
mature couple
10-24-2016
Pros: The hotel was way above my expectations!It was very clean and well appointed! The staff was extremely accommodating! The entire property was very well managed!
Cons:
9.6
Anonymous
Exceptional
family with young children
10-19-2016
Pros: Great hotel, friendly staff.
perfect for those who travel with family. The king bed room with sofa bed is great. Equipped kitchenette and the guest laundry room is great to have when you are traveling with kids!
Breakfast has limited choice but very good!
love our stay there
Cons:
9.6
Janet
Exceptional
solo traveller
10-17-2016
Pros: Everything in the room was spotlessly clean--so clean that if felt like brand new. The room was quiet & the hotel was well located for my purposes.
Cons:
9.6
France
Exceptional
young couple
10-12-2016
Pros: they have actually improved the breakfast offering. huge selection and very tasty. rooms are super clean and everything is top notch, super comfortable beds & pleasant smelling-linen. Home away from home! convenient location to travel elsewhere, lots of restaurants nearby. Will come back again!
Cons: a little cheaper - given that it is not in a major city - would make it perfect!
9.2
Cheralyn
Wonderful
young couple
10-10-2016
Pros: Bed was very comfortable
Cons:
9.2
Timeka
Wonderful
family with young children
10-08-2016
Pros: Everything
Cons: Breakfast could have been served earlier
6.7
Mark
Pleasant
review category group of friends
09-27-2016
Pros:
Cons: sofa bed horrible to sleep on
7.5
Mitcheal
Good
mature couple
09-26-2016
Pros: Bedding was good and firm
Cons: Air conditioning unit was very loud on startup and shutdown.
6.3
Daniel
Pleasant
review category group of friends
09-26-2016
Pros:
Cons: Breakfast should start at 6:00am, you have a Guard shack with know body in it. Stayed for a week the company truck got stolen with all the tools in it!!! Really missed the week up. So much for a high priced hotel no cameras or security guard.
9.6
Mark
Exceptional
young couple
09-22-2016
Pros: Loved it.very comfy and clean.staff very friendly and helpful. Good location to the Bart-taxi about 10 dollar's.If u r driving u can park at the dart for 3dollars all day.Comp breakfast great
Cons: Nothing
9.6
Darlene
Exceptional
mature couple
09-19-2016
Pros: Bed & pillows were great, lots of towels and a great breakfast. Loved the full size fridge, dishwasher , microwave etc!
Cons: Everything was good
10.0
Julie
Exceptional
mature couple
09-18-2016
Pros: Great location, everything we needed, comfortable. Smelled really good.
Cons: Circulation not the greatest, to keep it cool but not too cold, fan was on and of a lot.
9.2
Christine
Wonderful
young couple
09-15-2016
Pros: Bed was comfy. Room was clean. Loved having a kitchen where we could cook instead of eating out. Complimentary breakfast was really good. Great location near the freeway
Cons: None
9.2
Vince
Wonderful
young couple
09-15-2016
Pros: Nice place in a good location, and the breakfast is quite good for a hotel complimentary buffet. I would stay here again.
Cons: Breakfast area is almost always crowded.
10.0
Visitor
Exceptional
solo traveller
09-06-2016
Pros: Hotel staff were very welcoming, personable. Loved their sunny demeanors.
Good variety of food & beverage choices at breakfast. Yummy custom omelette.
The studio, facilities, and hotel were very well situated. Tho just a few steps from entertainment, dining, and commerce, the hotel itself offered enough of these things just in case a guest chooses not to go across the street.
Cons: Leaving so soon.
10.0
Mayra
Exceptional
young couple
09-06-2016
Pros: The location was great! Right across the street from shopping center and movie theater. Breakfast was amazing, great selection.
Cons: The bed was a little firm, not used to what I'm used to but still comfortable.
10.0
Caligirl
Exceptional
solo traveller
08-31-2016
Pros: Great room for a great price had everything I needed and more! Will definitely stay again!
Cons: Had to wait for 30 min to get my room because it wasn't ready
9.6
Antonio
Exceptional
solo traveller
08-23-2016
Pros: Great service
Cons:
7.9
Michael
Good
solo traveller
08-22-2016
Pros: Location
Room is big and spacious
Cons: Limited facilities
9.6
Larhonda
Exceptional
family with young children
08-17-2016
Pros: I like the personable service offered by the man at the front desk.
Cons: I called down to ask for towels and was advised they were on their way but never showed up. Called down to inquire on the towels whereabouts and the same young lady said,"oh housekeeping doesn't come on until 9am". When I advised how she could've mentioned that earlier and I was on my way she then went on to say, I'll find someone to bring them". None the less I had to go down and pick my own towels up and at this point it was well after 9am.
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