Best Western Plus Pleasanton Inn

AAA Inspector Rating
5375 Owens Ct
Pleasanton, CA 94588- Map It
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AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.2
Bath2.8
Public Areas2.5
BEST OF 2 DIAMOND
ARATED
AAA Inspector Notes
Conveniently located close to Pleasanton Business Park, BART transportation and restaurants, the hotel offers nicely appointed and well cleaned guest rooms. 97 units. 3 stories, exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-580 exit 45 (Hopyard Rd/Dougherty Rd), just s on Hopyard Rd, just e on Owens Dr, then just n. Adjacent to freeway. 5375 Owens Ct 94588. Station: Dublin-Pleasanton.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 170 guests
Showing reviews 1 - 5 of 50
9.2
Clay
Wonderful
solo traveller
06-20-2017
Pros: Brand new owner (Best Western), rooms were clean, nice hot shower, all marble shower. I was booked for 2 queens (traveling alone), they upgraded me to King room, since it was 90 percent complete with the renovation all the rooms had brand new mattresses. Refrigerator in room. 3 story with elevator. Beautifully landscaped grounds, with lavender shrubs all over, made for a great fragrance in the air. Staff was omnipresent cleaning lobby. Breakfast was good and included, Scrambled Eggs, Bacon, Waffle machine...apples and other fruits to take with you for the day out on the town. You can walk to the Pleasonton BART station from the hotel.
Cons: Location, Location, Location! It is located adjacent to the 580 freeway at Hopyard exit, so there is A LOT of traffic noise. However, the new owner (Best Western) replaced all the windows with decent windows, although only double paned. I brought this up and the owner chose double over triple because of price. However they improved the weather proofing around the door, which did help a lot. Word to the wise, ask for a room on the West Side, or the 6 rooms on the south side (2 rooms per floor for the least noise) of the building, you can still hear the cars/trucks but a considerable difference in noise. On the flip side the price was rights $100/night at least for my stay. If your like me, once you're asleep, you can't hear it. OH AND THEY DO PROVIDE EARPLUGS FREE OF CHARGE. Although the traffic noise is constant, after 8pm it did quite down. I used to live in that area, so I knew what to expect, after rush hour the 580 isn't so loud. with the orange earplugs I had no problem sleeping. All doors open to the outside, so it is motel style but Hotel style on the inside.
2.0
Anhtu
Poor
Traveling as Couple
06-16-2017
Pros:
Cons: Requested and got non-smoking room, but get a room with strong smoking odor. Talke to front desk, but front desk insisted that the room is a non-smoking room and the room was inspected for smoke odor.
7.0
R
Good
Senior Traveler
06-16-2017
Pros: Good breakfast staff.
Cons: Freeway Noise is on going. Not an easy location to find.
4.0
George
Disappointing
Traveling as Couple
06-16-2017
Pros: The room was adequate and very clean. The staff was efficient and polite.
Cons: The hotel is less than a block from the freeway with constant traffic noise. BART is also there and makes the noise level unacceptable. The pool is in the back parking lot and not inviting because of traffic and pollution.
6.0
Robert
Pleasant
Traveling as Couple
06-16-2017
Pros: Nothing
Cons: Lots of road noise. Not very quite. Price might be good for the area but not what I'm used to.
Showing reviews 1 - 5 of 50