The location offers quiet surroundings and is comprised of six buildings located amidst attractively landscaped grounds and a large courtyard pool area. The hotel has been renovated throughout. Enjoy the fire pit and gas grills with comfortable outdoor seating, as well as a sports court. The property is close to restaurants and shopping.
Smoke free premises. 128 kitchen units, some two bedrooms. 3 stories (no elevator), exterior corridors. Accessibility (Call).
I-580 exit 45 (Hopyard Rd/Dougherty Rd), 1 mi s on Hopyard Rd, just e on Stoneridge Dr, then just s. Located in a business park. 4545 Chabot Dr 94588. Station: Dublin-Pleasanton.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
valet and coin laundry, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 51 guests
Showing reviews 1 - 5 of 50
10.0
Sharon
Exceptional
Solo Traveler
06-23-2017
Pros: Very nice staff. They were nice to everyone including little kids.
Cons: The laundry roon was a bit far from my room
9.0
Verified Hotel Guest
Wonderful
06-23-2017
Pros: Ive stayed at every other hotel in the Pleasanton area except The Rose. This one far exceeded all the rest ...by a big margin. Big things are made of several little things...& its those little things like the way the sheets & the bed feel, A+
Cons: The satellite feed was intermittent... the quality and quantity of TV entertainment didn't measure up to the high standard of the hotel overall
10.0
Debra
Exceptional
Traveling as Couple
06-23-2017
Pros: Quiet, great customer service, a real buffet breakfast, and room was clean when I came back from breakfast.
Cons: I love it! I will go again!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Kitchen and bathroom very roomy!
Cons: No
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
06-23-2017
Pros: Everything except the front desk clerk. When I showed him reservation confirmation he then agreed to change our room.
Cons: Yes, I disliked that the front desk gentleman put us in a different type of room than the one reserved. He did not apologize nor offer a discount for the lesser room. He did make an excuse that it must of been our misunderstanding when booking online.
10.0
Tracie
Exceptional
06-23-2017
Pros: the shower was awsum
Cons: no
9.0
Michael
Wonderful
Traveling as Couple
06-23-2017
Pros: Quiet,everything was there and worked nice room ,big and roomy
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
06-23-2017
Pros: It is quiet and had a kitchen and a separate bedroom with a door.
Cons: I found the desk people to be a bit confused now and then. The housekeeping was inconsistent but not terrible.
10.0
Maria
Exceptional
06-23-2017
Pros: lovely rooms
Cons:
7.1
Anonymous
Good
solo traveller
06-07-2017
Pros: Good location, clean, nice staff
Cons: Old phones that didn't work in the room, walking up a flight of stairs carrying a heavy suitcase, unclear instructions in room for phone, internet, etc. Having to walk far to get to lobby to ask questions because the phone didn't work, etc.
10.0
Laurie
Exceptional
young couple
05-30-2017
Pros: The rooms are fully efficient suites, parking very close, clean, comfortable, spacious, and the complimentary breakfast was very good! Wish we had more time to enjoy the pool
Cons:
10.0
Mark
Exceptional
family with young children
05-25-2017
Pros: Excellent customer service.
Cons:
9.6
Sandradotkom
Exceptional
young couple
05-22-2017
Pros: Always stay here. Love it
Cons: Bed was too soft and uncomfortable
9.6
Liliquita
Exceptional
review category group of friends
05-13-2017
Pros: We got a room with a double bed and a sofa bed, which was enough for 4 adults. The bed was very comfy, the sofa bed too (for a sofa bed). The room was spacious but a bit dark. We didn't use the kitchen much, but it had all the basics. The coffee maker came in very handy in the morning.
The complimentary breakfast was good, I specially enjoyed the omelette station, with their changing omelette of the day. There was also a waffle maker that many people seemed to enjoy.
The terrace was nice and had a barbecue area and also a fire pit (didn't inquire about charges for those). There was also a pool and a hot tub, which I didn't get a chance to try, but kids seemed to love.
Both check in and check out were quick and painless and the staff were helpful when needed.
Cons:
10.0
Lori
Exceptional
review category group of friends
05-08-2017
Pros: Quiet getaway
Cons:
10.0
Anonymous
Exceptional
family with young children
05-06-2017
Pros: Very clean
Cons: Coffee, but not only in the hotel, everywhere.
10.0
Pauline
Exceptional
young couple
04-17-2017
Pros: The accommodation was spacious. The complex was well laid out with separate attractive 2storey blocks around a pool, gardens and sports court. It was extremely pleasant. The interior of the accommodation was laid out as a suite. I particularly liked the closet and the well fitted kitchen - very welcome additions to having an excellent bedroom. The bed and pillows were very comfortable.
Cons: Nothing.
10.0
Kent
Exceptional
family with young children
04-10-2017
Pros: What a great surprise Hyatt House was! The property was clean and well kept, the staff was friendly, and the included breakfast was excellent - quality food I would have expected to pay extra for. We will definitely be back!
Cons:
9.6
Adrianne
Exceptional
review category group of friends
03-28-2017
Pros: the night desk clerk said the room was a king bed however it was a double and I was sharing with a friend; we didnt expect to have a bed that small.
Cons: the day manager was great and reduduced the rate we paid since we had booked a king size and were given a double bed.
thanks we will stay here again because of the day manager.
the breakfast was amazing great job
10.0
Larry
Exceptional
solo traveller
03-25-2017
Pros: Everything
Cons:
2.9
Trisha
Poor
family with young children
03-25-2017
Pros:
Cons: Trash was left outside by each room. Said they picked up once a day....maybe. place looked like a third world country mediocre place. Not suitable for Silicon Valley.
10.0
Shalina
Exceptional
solo traveller
03-21-2017
Pros: I always enjoy my stay at the Hyatt House I was upgraded to a two bedroom suite which I loved. The staff is always friendly and were very accommodating when I decided to extend my stay.I got great rate and was able to keep the suite I was in.
Cons:
5.8
Juliana
Okay
young couple
03-18-2017
Pros: I liked the size of our bedroom. As well as the location.
Cons: I did not like the cleanliness of our bed . It was dirty.
9.6
Sandra
Exceptional
family with young children
02-21-2017
Pros: The 2 Br suite. King beds. Full Kitchen. Pillows. Loaner items. 3 tvs. Newly refurbished. Quiet. Towels at pool. Place to put wet towels at pool.
Cons: There could have been extra towels somewhere in the room. Did not see tvguide or how to rent a movie. Needed more seating in breakfast area. There was a couch area and a bar that would have been better if they were tables.
8.3
Micheal
Very Good
young couple
02-14-2017
Pros: The breakfast Sunday was amazing , and happy hr was awesome
Cons: Tv channels take forever to load, our 1st room smelled bad
10.0
Beibei
Exceptional
family with young children
02-05-2017
Pros: Breakfast great!
We all liked our stay here for 2 nights.
Thank you.
Cons:
6.3
Jessica
Pleasant
review category group of friends
01-16-2017
Pros: I loved the location of the hotel. I also loved the set up of the 2 bedroom suite
Cons: We had a very wet carpet in our room and the only thing they did was bring us towels to put down. It was very inconvenient, when asked to be moved I was told that all the rooms were sold out. The only
Good thing was once I complained when I checked out I was given 50% off my original bill
7.5
Anonymous
Good
family with young children
01-08-2017
Pros: 2br suite option
Cons: Third floor room w/o an elevator wouldn't normally have been been an issue. However, the weather was cold and wet.
6.7
Regina
Pleasant
solo traveller
01-04-2017
Pros:
Cons: I was charged for a four night stay instead of a two night stay.
10.0
Hyatt
Exceptional
family with young children
12-17-2016
Pros: Great breakfasts. PCs near reception that could be used if you didn't bring your own laptop. Very nice rooms (living room, kitchen, bath and bedroom), great value for the price.
Cons: Weather! 2 days of 4 day trip with rain. But that's not the hotel's fault.
8.3
Anonymous
Very Good
young couple
10-28-2016
Pros: Size of room & kitchen.
Cons: None
10.0
Ruwayda
Exceptional
solo traveller
10-19-2016
Pros: The bed was very comfy and breakfast was yummy.
Cons: I didn't like that the rooms are outside, with limited covering. You get trenched when it rains just coming to the foyer.
9.6
Anonymous
Exceptional
review category group of friends
10-13-2016
Pros:
Cons: Not quite enough variety
6.3
Alexis
Pleasant
young couple
10-10-2016
Pros: Location.
Cons: It felt like an old apartment complex got bought by the Hyatt. I would not have booked if I knew this was motel/inn style and not hotel style!!
10.0
Michael
Exceptional
young couple
10-08-2016
Pros: Great staff, nice room, great breakfast.
Cons:
10.0
Donna
Exceptional
solo traveller
10-08-2016
Pros: I had enough supplies that I did not need to require daily housekeeping!
Cons: The outdoor sidewalks were stained and looked soiled......maybe power wash them weekly??
10.0
Susan
Exceptional
review category group of friends
10-03-2016
Pros: Comfy beds, full kitchen/living room, great staff, super outdoor space for activities (bbq lanai, sport court, pool, spa, outdoor tables and firepit lounge area).
Cons: One thermostat for Trio suite; unable to zone the temperature.
9.2
Nimer
Wonderful
solo traveller
09-30-2016
Pros: Good location very quit
Cons: Nothing
10.0
Sharon
Exceptional
solo traveller
09-30-2016
Pros: Liked the location, the unit ... great kitchen, wonderful bed, nice living area! Good breakfast, too!
Cons:
5.4
Yvonne
Fair
solo traveller
09-26-2016
Pros:
Cons: My young son had his game unit stolen from the room. Head staff was notified, but nothing was done or resolved.
10.0
Candace
Exceptional
young couple
09-20-2016
Pros: The best sleep ever!!
Cons:
9.6
Elizabeth
Exceptional
mature couple
09-15-2016
Pros: BEDS, FOOD, KITCHEN, RESTROOMS GREAT!
Enjoyed breakfast outside on the patio.
Cons: The stairs to the third floor were a surprise. It was a painful climb for my husband.
9.6
Michael
Exceptional
young couple
09-15-2016
Pros: The breakfast is a real breakfast with lots to choose from.
Cons: Keep pets in pet only rooms.
10.0
Perry
Exceptional
solo traveller
09-04-2016
Pros: Everyone was extremely nice and helpful.
Cons: I would have preferred secure Wi-Fi
10.0
Businesa
Exceptional
solo traveller
08-16-2016
Pros: The place was really nice and clean. I felt very comfortable there. There was room service everyday.
Cons: There was no bathtub in the room, which would have been really nice after a long day at work. There wasn't a hot tub on the premise either.
10.0
Victor
Exceptional
family with older children
08-07-2016
Pros: Bed
Cons: Breakfast
9.2
Robyn_r
Wonderful
young couple
07-28-2016
Pros: Lovely room with all the conveniences of an apartment...full sized appliances, large couch. Very nicely laid out. Outdoor space had open pit fireplace, nice place to relax after a long day.
Cons:
10.0
Steve
Exceptional
family with young children
07-10-2016
Pros: comfortable, spacious and clean. housekeeping staff checked everyday if we wanted sheets changed, beds made or to be left alone... basket ball court was a ++++ with boys! breakfast was made to order omlettes every morning, plenty of cereal choices, fresh fruits, yogurt. saved a ton right there eating our breakfast every day. after this we move to the hyatt PLACE ( thinking of cheaper and same amenities) we were VERY WRONG. you get what you pay for. the Hyatt place (( NOT HOUSE)) has poor breakfast choices... even the staff looks miserable....
Cons: hyatt HOUSE: nothing could have made our stay better, other than one fine point.... we didnt get credit to our Hyatt points acct when we booked thru booking.com. very sad, as it build loyalty for us to stay again with hyatt... esp. since we stayed 9 nights.
10.0
Diane
Exceptional
solo traveller
06-26-2016
Pros: Very comfortable, well appointed, and great breakfast.
Cons: It didn't have an elevator.
8.3
Michael
Very Good
mature couple
06-07-2016
Pros: Breakfast has something for everyone and it is hot. Not just cold stuff from Costco
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