Some rooms at this recently renovated hotel afford views of the tri-valley area or surrounding mountains. Relax in the spacious lobby lounge and bar or at the large pool area behind the hotel. Consider an upgrade to the concierge level where you can enjoy the lounge offerings Sunday through Friday.
Smoke free premises. 242 units. 6 stories, interior corridors. Accessibility (Call).
I-580 exit 44A (San Ramon Rd/Foothill Rd), just s, then just w. 11950 Dublin Canyon Rd 94588. Station: West Dublin & Pleasanton.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: high-speed Internet (fee).
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 58 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Clean, modern and great staff
Cons: There was no heater. It was very cold.
3.0
Verified Hotel Guest
Poor
Solo Traveler
04-13-2018
Pros: Location it was close to things I needed to do. That's all.
Cons: Well when searching for a deal don't forget to make sure WiFi is free and breakfast is included. Neither was included here which if I would have paid closer attention I would have booked into a different place. To include both of those add 30.00 to stay.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: Exceeded my expectations. Location was great, very clean, wonderfully helpful staff.
Cons: None.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Excellent hotel,
Cons: Nothing to dislike
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Everything was great.
Cons: No.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: the bar tending staff was very friendly.
Cons:
4.0
Verified Hotel Guest
Disappointing
04-13-2018
Pros: Location was nice, but everything else wasn't!
Cons: First room I had I caught what looked to be a bed bug. I then reported it to the manager which moved me to a higher floor. That room was run down, refrigerator didn't work, and A/C blew mildew air. The next day we moved again to our third room. Ok.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros:
Cons: The gentleman at front desk that checked me in wasn't pleasant in the slightest & didn't smile or greet me. He acted as if I was bothering him & he didn't want to go above & beyond in anyway & was not personable or professional.
10.0
Jonathan
Exceptional
Traveling as Couple
04-13-2018
Pros: Clean, nice room, very comfortable bed, super friendly staff
Cons: Nope
6.0
Ashley
Pleasant
04-13-2018
Pros:
Cons: Na
8.0
Piotr
Very Good
Group Traveler
04-13-2018
Pros: Price - ok, good for more than one night stay. Enjoyed whirlpool and outdoor swimming pool open till 11pm
Cons: Free wi-fi in every room should be available.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: Very comfortable and clean,close to freeway restaurants and shopping. Refrigerator and microwave in room. A very pleasant place to stay for a getaway or business trip.
Cons: Girl at check in desk had trouble finding my reservation, insisted I booked elsewhere even though I had my Itinerary as proof, she did finally find my reservation but thought she was rude.
10.0
Michael
Exceptional
04-13-2018
Pros: Everything
Cons: No
6.0
Sergio
Pleasant
Traveling as Couple
04-13-2018
Pros: The price
Cons: Called the desk for help and no one came. Ended up on taking care of the situation by cutting my hair. When notified desk, they weet not sympathetic
3.0
Verified Hotel Guest
Poor
Business Traveler
04-13-2018
Pros: Front desk staff were very professional and the location is good as long as your room is not facing the freeway.
Cons: This hotel is in dire need of some major renovations. The hotel is old and dirty and their also seems to be a certain element that is patronizing this hotel due to its location and bar. I am seeing more and more suspicious activity at this hotel.
10.0
Michael
Exceptional
04-13-2018
Pros: Everything
Cons: No not at all
9.0
Maria
Wonderful
Business Traveler
04-13-2018
Pros: Closed to restaurants.
Cons: Found 1 towel inside bathroom that has dark stain, maybe towel is clean but if it has dark stain/spit, it shouldn't be put in the bathroom.
10.0
Nadia
Exceptional
Family with Young Children
04-13-2018
Pros: The experience
Cons: None
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: The location, cleanliness, and staffs
Cons:
10.0
Greg
Exceptional
Solo Traveler
04-13-2018
Pros: Outstanding staff
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: Very clean & quiet! Excellent quality television. Beds are wonderful as expected at Marriott. A/C system in our room worked with no problems. I can't complain about anything. Loved it.
Cons:
10.0
Michael
Exceptional
Solo Traveler
04-13-2018
Pros: The food
Cons: No
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Staff very friendly and accommodating, very clean, very nice rooms, entire hotel was very nice, near Stoneridge mall, pool area is amazing, took me have safes
Cons: No free wifi, no free breakfast, key cards kinda hard to use
10.0
Michael
Exceptional
04-13-2018
Pros: Everything
Cons: No
8.0
Verified Hotel Guest
Very Good
Group Traveler
04-13-2018
Pros: Clean and easy to find. Convienient.
Cons: The hotel tried to charge me $10 for WiFi usage without my permission. The staff told me to dispute this charge with the manager who will be in later in the morning. Really? I NEVER received any password. Charges were removed after my insistence. Scam!
10.0
Mark
Exceptional
04-13-2018
Pros: The rooms was very clean and the staff was exceptional. The closeness to the mall and freeway made my travel to family and shopping a breeze.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Staff at the front desk was very helpful and friendly. Every staff member greeted and smiled.
Cons: The room was a little plain and boring.
1.0
Gabriel
Very Poor
Traveling as Couple
04-13-2018
Pros: Nothing... the only thing that I loved about it it was that sooner or later the sun would rise and I would get the hell of that shotty room.
Cons: The bed was making us itchy the whole night. It was a great view of the pool Besides that the room and stay just straight sucked
10.0
Teresa
Exceptional
Solo Traveler
04-13-2018
Pros: great staff
Cons: nothing
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: It was clean upscale it was as close to home as you can get the food was great. Had the salmon with fingerling potato and vegetables wonderful meal
Cons: There was a snafu and charges were put on my card incorrectly but was cleared up with a couple of phone calls
8.0
Stephen
Very Good
Business Traveler
04-13-2018
Pros:
Cons: Had the worst breakfast ever. Ordered pancakes and they tasted like they had been made hours earlier and simply heated back up. Literally couldn't eat them and wasn't even offered to have them remade or something else for breakfast, very disappointed.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros:
Cons: The heater in our room did not work. We had the engineer come up to take a look at it. He could not get it to work. We asked to change rooms. The the guy at the front desk was resistant and made slick remarks.
9.0
Steven
Wonderful
Business Traveler
04-13-2018
Pros: The guest business center and the in-house restaurant/ bar.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Comfortable beds
Cons:
8.0
Theodore
Very Good
Business Traveler
04-13-2018
Pros: BROKEN TILES IN FLOOR. REFRIGERATOR SET TO COLD AND FROZE ITEMS
Cons:
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: Shuttled us within a five mile radius.Did not even have to move our car out of their parking lot.
Cons: No
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
04-13-2018
Pros: Love the beds, located in a quiet area.
Cons: The shower/tub did not drain well.
1.0
Verified Hotel Guest
Very Poor
Solo Traveler
04-13-2018
Pros: Very clean and quiet.
Cons: That they required a hold on a credit card or $100 cash for incidentals and I could not check in until this was covered. 7i I was forced to walk into another town across freeway to get cash back enough to cover my already purchased room! I was exhausted
10.0
Susan
Exceptional
Solo Traveler
04-13-2018
Pros: I feel safe here, because staff are so attentive and friendly. No disturbing behaviors going on. Everyone is polite and helpful.
Cons: The light blinking on the smoke detector in the room is too bright. When the room is dark, it blinks like a strobe light.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: The room was nice and the property was also upscale and nice. The employees are rude bumbling idiots.
Cons: I was told breakfast was complementary with my stay. They said it was served till 11. I came down famished and was told I needed a coupon to recieve it and basically treated like a lowlife for even asking.I left my wallet upstairs because they said free.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Updated room. Netflix on the TV already. Bedding, lighting, size all better than other hotels in the same vicinity.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Really nice. Smells nice.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: The staff but one particular employee was amazing and made my family feel special for Christmas Eve. I would like her to be recognize as a courteous and outstanding person with great customer service.
Cons: Other guest doing things that are not appropriate like smoking and making the fire alarm go off. We all had to exit the hotel.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: I love the location and just the hotel itself.
Cons: i didn't like how my boyfriend and i are just 2 people and they gave us a double bed without even asking me. so not only were we trying to squeeze onto one bed together we had a whole extra bed taking up so much room.
10.0
Usman
Exceptional
Traveling as Couple
04-13-2018
Pros: The location, Staff and Cleanliness of the hotel. Right next to Major freeway, Restaurants, Shopping Mall and other amenities.
Cons: The room furnace/air conditioner is too noisy at night.
7.0
Verified Hotel Guest
Good
04-13-2018
Pros: THE PRICE AND LOCATION IS CLOSE BY FREEWAYS
Cons: The front desk woman who checked us in was unfriendly.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
04-13-2018
Pros: Room was ok, but the housekeeping staff trying to skip the room service on multiple nights of stay.
Cons: My car was broken into in the middle of the day between 11AM and 11.30am. There are no security camera on the property. Manager was supposed to call back but never called back. Police said that the hotel frequently has break ins and hotel does not care.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: The cleanliness of the room.
Cons: No.
9.0
Natividad
Wonderful
Business Traveler
04-13-2018
Pros: The location is perfect, but more than that the hotel is clean, well run and the bedrooms are super comfortable. They are large rooms with all of the amenities I love...but the beds are fantastic and so are the pillows. I am always excited to stay here.
Cons: I am not a fan of bars and the restaurant in this Marriott is located in the same space as the bar - actually there is really no way to get away from the bar.
10.0
Mageshkumar
Exceptional
Family with Young Children
04-13-2018
Pros: Great location. Friendly staff and Great service.
