Holiday Inn Express Rancho Bernardo

AAA Inspector Rating
8.7
Excellent
90 Guest Ratings
17065 W Bernardo Dr
Rancho Bernardo, CA 92127- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.1
Public Areas3.1
AAA Inspector Notes
Nicely coordinated guest units-some with balconies or kitchenettes-and a warm and inviting breakfast area distinguish this property. Restrooms are conveniently located near the outdoor heated pool. Smoke free premises. 180 units, some efficiencies. 2-3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-15 exit 24 (Rancho Bernardo Rd), just w, then just n. 17065 W Bernardo Dr 92127.
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, area transportation-within 6 mi.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 90 guests
Showing reviews 1 - 5 of 50
10.0
Sarah
Exceptional
young couple
12-02-2017
Exceptional
Pros: The rooms, the restaurant on site.
Cons:
5.0
Ronald
Fair
young couple
12-01-2017
After the first wakeful night,...
Pros: Breakfasts were good
Cons: Air conditioning did not work the 1st night we were there and there was no one answering the customer service phone number in the hotel. Also, bookings.com totally misrepresented room rate as advertised on the website. We thought we had booked a room for $89 + tax, but booking was made for 5 nights, each one of which was $124 + tax or more.... weekend rate was actually $189 + tax. As I did not confirm the total when the booking was made, I was surprised when I actually had to pay for the room. No compensation was provided for the misrepresentation either by Holiday In Express or Bookings.com. So we will never again use bookings.com to book our travel in the future, if we can help it.
10.0
Carole
Exceptional
family with young children
11-20-2017
Nice stay will use again...
Pros: Beds were soooo comfy. Breakfast was good. Close walk to Phils bbq which was yummy too.
Cons: No complaints.
7.5
Anonymous
Good
mature couple
11-20-2017
Good
Pros:
Cons:
7.9
Bruce
Good
solo traveller
11-15-2017
Well above average value for...
Pros: Clean, comfortable, and reasonably quiet room.
Cons: Remote didn't work. Called the front desk, replacement was promptly provided. It didn't work either.
Showing reviews 1 - 5 of 50