Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This 102-acre Mediterranean-style resort is located on a bluff overlooking the ocean and rocky coastline. Many guest units and public areas offer sweeping vistas and ocean views. For the outdoor enthusiasts there are many walking and hiking trails. If you are in the mood for a truly enjoyable walk, tour the grounds, where there are extensive garden areas with colorful flowerbeds. Villas, casitas and bungalows can be rented as one-, two- or three-bedroom units and offer all the comforts of home. Note, that there are no elevators in these multi-story buildings.
Smoke free premises. 582 units, some two bedrooms, three bedrooms, efficiencies, kitchens and condominiums. 1-7 stories, interior/exterior corridors.
valet laundry, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 198 guests
Showing reviews 1 - 5 of 50
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Very comfortable, all amenities in easy walking distance, pleasant staff and very clean. lobby area was crowded at checkin/checkout times(need a bigger space) Food was not up to par of a 4 star resort. We had one "good" meal while there for 3 days.
Pros: location, weather, walking trails, golf
Cons: exorbitant price of drinks. Food not up to par with type of resort it holds itself out to be.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
This was a splurge and worth every penny. Our room had a beautiful ocean view. There are several dining options and a golf course. The staff, including those at the golf course and the restaurants were knowledgeable and extremely friendly. The complimentary glass of champagne upon check-in was a wonderful welcome to a wonderful stay.
Pros: The best part of this hotel is the location. It is right on the water and the views were incredible.
Cons: The hotel has an adults only pool that is closed during certain times of the season.
9.6
Tgr75
Exceptional
family with young children
10-16-2017
Forever in love with Terranea.
Pros: Terranea is exceptional. The ultimate retreat option. Be it romantic getaway or family holiday, Terranea will host you in the most epic way.
Try their breakfast buffet or Sunday brunch option, mouthwatering!
Cons: Service at the resort pool could be better (more responsive and faster).
7.5
Anonymous
Good
review category group of friends
10-12-2017
Good
Pros:
Cons:
8.8
Ann
Excellent
young couple
10-12-2017
Fabulous
Pros: amazing staff & views
Cons:
10.0
Anonymous
Exceptional
mature couple
10-11-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-10-2017
Exceptional
Pros:
Cons:
10.0
Dennis
Exceptional
young couple
10-10-2017
My over night stay
Pros: It is well kept up.
Cons: Parking lots
10.0
Anonymous
Exceptional
mature couple
10-03-2017
Exceptional
Pros:
Cons:
9.6
George
Exceptional
young couple
10-02-2017
Wonderful... do it again in...
Pros: Elevators were incredibly fast!
Cons: Restaurants limited.
10.0
Denise
Exceptional
family with young children
10-02-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
09-29-2017
Exceptional
Pros:
Cons:
9.6
Margareth
Exceptional
review category group of friends
09-28-2017
very beautiful,relaxing place
Pros: the view, the settings in the room, the staff
Cons: I believe a 5 star hotel should upgrade the pull out couch, the mattress was horrible, very thin and you can't lay in it at all.
9.2
Erica
Wonderful
young couple
09-25-2017
This is the perfect romantic...
Pros:
Cons:
9.2
Suzanne
Wonderful
young couple
09-25-2017
Superb
Pros:
Cons:
10.0
Kim
Exceptional
family with young children
09-22-2017
Relaxing and peaceful.
Pros: Very beautiful hotel and the restaurants at the property are excellent.
Cons:
9.2
Sylwia
Wonderful
family with young children
09-21-2017
Excellent place for relax and...
Pros:
Cons: The ques/lines to get to the restaurant. The resort is really big I did not know about it;there was crowd of people.
8.8
Anonymous
Excellent
review category group of friends
09-18-2017
Fabulous
Pros: Beautiful views. Great place to feel like you're our of the city. Clean. Super friendly staff throughout the resort.
Cons: There were little to no vegan options throughout the whole resort. Made it really hard to eat. There's only so many Vegan burgers and salads a person can eat for four days and not feel satisfied. Restaurants tried to be accommodating but still had very little options.
8.3
Anonymous
Very Good
review category group of friends
09-10-2017
Very good
Pros:
Cons:
10.0
Cheryl
Exceptional
family with young children
09-07-2017
Our stay was fabulous!
Pros: Our casita was amazing!
Cons: Our casita was occupied by someone else when we entered it. We were not able to actually get into it until around 8:00 pm. The hotel compensated us for our inconvenience.
10.0
Peter
Exceptional
solo traveller
09-05-2017
Great location, good food, and...
Pros: Set on a hillside overlooking the California coast the location is simply beautiful...and you can watch the Sun set over the Pacific from just about anywhere on the on the property. Staff is friendly, courteous, and attentive when you want service yet go out of their way to respect your privacy when that's what you prefer.
Cons: Lighting after sunset for outdoor dining at least one of the restaurants (Bashi in my case) needs improvement. I recommend asking about lighting before choosing to dine outdoors after dark.
Also the reception desk is relatively small for the size of the resort. Consider planning you arrival for off peak check in times.
9.6
Kenneth
Exceptional
young couple
09-04-2017
Beautiful location, great staff
Pros:
Cons: The food sucked
8.8
Maria
Excellent
young couple
09-03-2017
It was nice.
Pros: Nice yet a bit pricy for what you get.
Cons: Too pricy!
10.0
Anonymous
Exceptional
young couple
08-31-2017
Exceptional
Pros:
Cons:
2.9
Jmag
Poor
family with young children
08-27-2017
The first and last time.
Pros: The suite we had was spacious with 1.5 well-appointed bathrooms.
Cons: A ghastly check-in experience. Having to pay for parking in a remote area and when there is a huge open air lot, but you can't park right by the hotel (note: the lot right in front of the hotel is reserved for employees). Location far away from most attractions. Hotel being very busy with groups, weddings and conventions, along with the service, gives a very sterile feel to the property. The room was poorly cleaned at arrival (the mini bar contained glass jars that were empty except for plenty of crumbs.)
9.6
Marlene
Exceptional
family with young children
08-23-2017
Exceptional
Pros:
Cons:
9.6
P
Exceptional
young couple
08-15-2017
Would definitely return again to...
Pros: The whole experience at Terrenea was excellent. The room was very comfortable and the standard of restaurants within the resort were second to none. We found the staff very friendly and helpful.
Cons: The standard of food and drink in all the restaurants was excellent and the service was very good but we thought a little over priced though.
10.0
Zuzzanne
Exceptional
young couple
08-13-2017
Relaxing getaway
Pros: The staff were excellent. The food delicious. The ground beautiful
Cons: We had problems with the keys to our rooms several times
9.6
Cassandra
Exceptional
family with young children
08-12-2017
Exceptional
Pros:
Cons:
6.3
Stephen
Pleasant
family with young children
08-10-2017
We won't be coming back.
Pros:
Cons: No table on balcony. Asked for one and was refused. other rooms were empty so could have had one from there. 8 years on run staying in usa. Terranea is most expensive place we have stayed. Some staff very snooty. Look at sandpearl in Clearwater to learn how to run a hotel and treat guests.
10.0
Vladimir
Exceptional
young couple
08-10-2017
Exceptional
Pros:
Cons:
8.8
Maceorashad
Excellent
young couple
08-09-2017
Fabulous
Pros:
Cons:
7.9
Anonymous
Good
family with young children
08-08-2017
Beautiful place, staff was wonderful...
Pros: Location
Cons: Amenities weren't as large as advertised
9.6
Jeanne
Exceptional
family with young children
08-08-2017
Extraordinary getaway
Pros: Bed nice view extraordinary room soso
Cons: Room soso. Had to call down for shampoo robes and toothbrush
Starbucks expensive
10.0
Joan
Exceptional
family with young children
08-08-2017
Exceptional
Pros:
Cons:
7.5
Santiago
Good
family with young children
08-05-2017
Good
Pros:
Cons:
10.0
Michael
Exceptional
young couple
08-03-2017
Went there for special occasion...
Pros: Staff was wonderful. Very accommodating
Cons: That we had to leave so soon. Went ther
8.3
Stacy
Very Good
review category group of friends
08-01-2017
Best in the South bay...
Pros: View from the balcony, the size of the room, the comfort of beds and bedding. The majority of the staff was professional and helpful. The spa is nice.
Cons: Beach at the resort is not a real beach, the bathroom towel felt like sandpaper. All the restaurant were average at best and priced high for the quality. Although they allow dogs, i would not say they were dog-friendly. Montage Laguna Beach has exceptional food and a spectacular beach, and dog-friendly. However, the Montage is more expensive and a 5 star, not a 4-star resort.
10.0
Family
Exceptional
family with young children
08-01-2017
Awesome Family Trip
Pros: The bed was very comfortable. Miss it. Scenery of the resort is out of this world. Staff was very welcoming and helpful.
Cons: There's is nothing I didn't like about Terranea
7.5
Amanda
Good
solo traveller
07-31-2017
Good
Pros: Man was this resort pricey. Totally a luxury resort, and the clientelereflected as such. Everyone was very nice though, and we had a greattime. I believe most of the rooms have a view of the ocean, though somemuch better than others. Pillows were down, I believe and not firmenough for our tastes. The bed was very comfortable, however. There arethree pools at the resort, one for families, one for teens and up andthe last for adults only, which is the only one overlooking the ocean.We enjoyed the adults-only pool the most for the view but the familypool is definitely the liveliest. The teen+ pool is very very quiet buthas a saltwater pool. There is no swimmable beach at this resort! Thereis a small beach cove that you can walk down there where there arepicnic tables and adirondack chairs for you to enjoy the view but inorder to reach the water, you have to walk across rocks and even afterthat, the waters are rough and you cannot swim there. Major plus is theTerranea Cove, which is a beauty if you are brave enough to scale thecliff. Restaurants are okay, though Catalina Kitchen is amaaaaazing -try the scallops for dinner and the pancakes for breakfast! Also highlyrecommended - the spa. Amazing facilities, male/female areas as wellas co-ed spaces. You can book a service there and hang out all day (evenhours before your service) - which we partook on. They have a greatheated (debatable) saltwater pool. The entire facility overlooks theocean. We had a couples massage, where they opened the balcony doors soyou can hear the waves crashing - so relaxing! If you don't want tobook a service, they offer discounted day passes if you want to bespoiled all day.PS - special shout out to Gabriel, Mitch and Pauline at Catalina!
Cons: Restaurants on the resort were good but again, very pricey. Ourbreakfasts and lunches were over $100 each meal for two people anddinners were at least $200 (we had just one drink per person). Drinksstart at $13-15, so they add up quickly. We spent an equal amount inroom and board as we did food and drink. Not sure what's worse.
7.1
Shy
Good
review category group of friends
07-31-2017
Good
Pros:
Cons:
5.8
Anonymous
Okay
young couple
07-29-2017
Not worth it
Pros: Comfortable beds
Cons: Swimming not possible in the ocean. No beach at the property where you actually can swim. You can only swim in boring and outdated pools where the staff doesn't leave you alone until you order something to eat or drink.
Wifi and the champagne is not actually complementary, they take a daily resort fee of 35$, which they said included these benefits.
Everything overly expensive and focused on selling more.
They take every chance to say they are luxury but can't even accomodate a 1-hour late check-out. The staff is programmed to say hello to every guest they see, but it feels really fake.
Nothing really much to do at the property unless you pay extra for additional activities or spa.
If you mean to visit the other parts of LA during your stay, beware it's really far from the other neighborhoods, it takes a minimum 1 hour drive to basically to get anywhere and 1,5 with traffic.
All in all, it's not worth it.
9.2
Kylie
Wonderful
family with young children
07-21-2017
Superb
Pros: we stayed for 4 nights and enjoyed every minute! Great food although a little pricey, great wifi, great facilities and lovely room with spectacular views out over the pacific ocean and beyond. Would love to have stayed longer! Kids enjoyed the water slide. Loved the variety of food options and the ability to relax and unwind.
Cons:
9.6
Luis
Exceptional
family with young children
07-20-2017
Exceptional
Pros:
Cons:
9.6
Edward
Exceptional
young couple
07-18-2017
Overall very nice .Staff and...
Pros: Property
Cons: Toilet door slammed waking up spouse , No grab bars on shower or toilet .Out side parking 38$ per day .Need ID on toilet and shower i.e. to make space senior friendly Upper trail dirty near where people miss trash containers.
6.7
Jan
Pleasant
family with young children
07-17-2017
Pleasant
Pros: Location is besutiful
Cons: The hotel shower had plumbing problems and Bashi hostess was less than accommodating for a quick meal in between reservations
9.6
Anonymous
Exceptional
family with young children
07-13-2017
Exceptional
Pros: Great service and accommodations.
Cons: Food was a little pricey, but it was good.
10.0
Christy
Exceptional
solo traveller
07-10-2017
Something you must experience once...
Pros: The whole resort is a beautiful mini hawai, a paradise away from city, something you must experience once in life. Room is very clean and spacious, view from balcony is beautiful. Food is expensive but very delicious. Spa is soooo amazing, can spend a whole day there. Staff is sooooo friendly and helpful. I have never experienced such a great time in a hotel like this.
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