Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This 102-acre Mediterranean-style resort is located on a bluff overlooking the ocean and rocky coastline. Many guest units and public areas offer sweeping vistas and ocean views. For the outdoor enthusiasts there are many walking and hiking trails. If you are in the mood for a truly enjoyable walk, tour the grounds, where there are extensive garden areas with colorful flowerbeds. Villas, casitas and bungalows can be rented as one-, two- or three-bedroom units and offer all the comforts of home. Note, that there are no elevators in these multi-story buildings.
Smoke free premises. 582 units, some two bedrooms, three bedrooms, efficiencies, kitchens and condominiums. 1-7 stories, interior/exterior corridors.
valet laundry, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 198 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Very comfortable, all amenities in easy walking distance, pleasant staff and very clean. lobby area was crowded at checkin/checkout times(need a bigger space) Food was not up to par of a 4 star resort. We had one "good" meal while there for 3 days.
Pros: location, weather, walking trails, golf
Cons: exorbitant price of drinks. Food not up to par with type of resort it holds itself out to be.
10.0
Anonymous
Exceptional
08-11-2017
This was a splurge and worth every penny. Our room had a beautiful ocean view. There are several dining options and a golf course. The staff, including those at the golf course and the restaurants were knowledgeable and extremely friendly. The complimentary glass of champagne upon check-in was a wonderful welcome to a wonderful stay.
Pros: The best part of this hotel is the location. It is right on the water and the views were incredible.
Cons: The hotel has an adults only pool that is closed during certain times of the season.
10.0
Anonymous
Exceptional
08-11-2017
Pros: i love the location and the restaurants and the hiking trails. such a beautiful getaway!
Cons: the only reason i gave the room a 7 is that we had a view of the parking lot. kinda lame since the ocean is right there and so beautiful!! maybe next time they'll give us a better view from our balcony.
9.6
Anonymous
Exceptional
08-08-2017
Extraordinary getaway
Pros: Bed nice view extraordinary room soso
Cons: Room soso. Had to call down for shampoo robes and toothbrush
Starbucks expensive
8.3
Anonymous
Very Good
08-01-2017
Best in the South bay...
Pros: View from the balcony, the size of the room, the comfort of beds and bedding. The majority of the staff was professional and helpful. The spa is nice.
Cons: Beach at the resort is not a real beach, the bathroom towel felt like sandpaper. All the restaurant were average at best and priced high for the quality. Although they allow dogs, i would not say they were dog-friendly. Montage Laguna Beach has exceptional food and a spectacular beach, and dog-friendly. However, the Montage is more expensive and a 5 star, not a 4-star resort.
10.0
Anonymous
Exceptional
08-01-2017
Awesome Family Trip
Pros: The bed was very comfortable. Miss it. Scenery of the resort is out of this world. Staff was very welcoming and helpful.
Cons: There's is nothing I didn't like about Terranea
7.5
Anonymous
Good
07-31-2017
Good
Pros: Man was this resort pricey. Totally a luxury resort, and the clientele reflected as such. Everyone was very nice though, and we had a great time. I believe most of the rooms have a view of the ocean, though some much better than others. Pillows were down, I believe and not firm enough for our tastes. The bed was very comfortable, however. There are three pools at the resort, one for families, one for teens and up and the last for adults only, which is the only one overlooking the ocean. We enjoyed the adults-only pool the most for the view but the family pool is definitely the liveliest. The teen+ pool is very very quiet but has a saltwater pool.
There is no swimmable beach at this resort! There is a small beach cove that you can walk down there where there are picnic tables and adirondack chairs for you to enjoy the view but in order to reach the water, you have to walk across rocks and even after that, the waters are rough and you cannot swim there. Major plus is the Terranea Cove, which is a beauty if you are brave enough to scale the cliff. Restaurants are okay, though Catalina Kitchen is amaaaaazing - try the scallops for dinner and the pancakes for breakfast!
Also highly recommended - THE SPA. Amazing facilities, male/female areas as well as co-ed spaces. You can book a service there and hang out all day (even hours before your service) - which we partook on. They have a great heated (debatable) saltwater pool. The entire facility overlooks the ocean. We had a couples massage, where they opened the balcony doors so you can hear the waves crashing - so relaxing! If you don't want to book a service, they offer discounted day passes if you want to be spoiled all day.
PS - special shout out to Gabriel, Mitch and Pauline at Catalina!
Cons: Restaurants on the resort were good but again, very pricey. Our breakfasts and lunches were over $100 each meal for two people and dinners were at least $200 (we had just one drink per person). Drinks start at $13-15, so they add up quickly. We spent an equal amount in room and board as we did food and drink. Not sure what's worse.
9.2
Anonymous
Wonderful
07-21-2017
Superb
Pros: we stayed for 4 nights and enjoyed every minute! Great food although a little pricey, great wifi, great facilities and lovely room with spectacular views out over the pacific ocean and beyond. Would love to have stayed longer! Kids enjoyed the water slide. Loved the variety of food options and the ability to relax and unwind.
Cons:
9.6
Anonymous
Exceptional
07-18-2017
Overall very nice .Staff and...
Pros: Property
Cons: Toilet door slammed waking up spouse , No grab bars on shower or toilet .Out side parking 38$ per day .Need ID on toilet and shower i.e. to make space senior friendly Upper trail dirty near where people miss trash containers.
6.7
Anonymous
Pleasant
07-17-2017
Pleasant
Pros: Location is besutiful
Cons: The hotel shower had plumbing problems and Bashi hostess was less than accommodating for a quick meal in between reservations
10.0
Anonymous
Exceptional
07-10-2017
Something you must experience once...
Pros: The whole resort is a beautiful mini hawai, a paradise away from city, something you must experience once in life. Room is very clean and spacious, view from balcony is beautiful. Food is expensive but very delicious. Spa is soooo amazing, can spend a whole day there. Staff is sooooo friendly and helpful. I have never experienced such a great time in a hotel like this.
Cons: had to leave.
9.6
Anonymous
Exceptional
07-06-2017
Exceptional
Pros:
Cons: Valet parking was slow at times
Housekeeping arrived early in the morning while we were still sleeping
10.0
Anonymous
Exceptional
07-06-2017
Wonderful stay for independence day！
Pros: Swimming pool is perfect！
Cons: na
10.0
Anonymous
Exceptional
06-28-2017
Love this place
Pros: Everything
Cons: Unpredictable weather
9.6
Anonymous
Exceptional
06-24-2017
Highly recommend
Pros: Staff / location and general feel of the property . Relaxing atmosphere
Cons:
9.2
Anonymous
Wonderful
06-16-2017
Very nice place
Pros: Everything was nice comfortable easy excess for the kid's need to stay longer than1 day
Cons: I didn't like the fact it wasn't a microwave in the room
10.0
Anonymous
Exceptional
06-11-2017
Terranea - Top Notch Service!
Pros: The Mother's Day brunch was beautifully presented and was enjoyable.
Cons: The brunch price was a bit steep.
10.0
Anonymous
Exceptional
05-04-2017
Perfect staycation
Pros: Everything was perfect. Great restaurants
Cons:
10.0
Anonymous
Exceptional
04-21-2017
FANTASTIC !
Pros: it is one of the most beautiful coast lines in Southern California.
Cons: I liked it all !
10.0
Anonymous
Exceptional
04-21-2017
Perfect self-contained luxury getaway
Pros: Lots of great dining choices. Incredible views. Wonderfully maintained trails to explore. Great friendly helpful staff.
Cons: Loud Music by the upper pool.
7.9
Anonymous
Good
04-16-2017
would not stay again or...
Pros: room service was extreme...overpriced by far...$25.00 for a hamburger?
Cons: see above
8.3
Anonymous
Very Good
04-13-2017
Very good
Pros:
Cons: Men's bathroom was not clean. Food expensive. Parking expensive
10.0
Anonymous
Exceptional
04-11-2017
5 star Terranea
Pros: Location, staff, variety of bars restaurants and spa. Generous size rooms and very quite. Perfect holiday destination we will return at the first opportunity.
Cons:
10.0
Anonymous
Exceptional
03-20-2017
This is one of the...
Pros: Everything!
Cons:
10.0
Anonymous
Exceptional
03-18-2017
Spectacular views and gorgeous scenery!...
Pros: Gorgeous property! Lots to do and see!! The views are stunning!
Cons: That we couldn't stay longer...and it's a little too expensive for our family, but so glad we splurged on it!
7.5
Anonymous
Good
03-12-2017
Great property but not sure...
Pros: The views are spectacular. You feel as if you're living on an oasis. Truly a relaxing experience. The staff at both the adult and family pools are very attentive.
Cons: The weather was a bit chilly so we attempted to go to the spa pool to use the hot tub but we were told we had to pay $40 to gain entry. The issue is that there isn't a hot tub at the adult pool (poor design decision) and the hot tubs at the main pool were under construction. We shared our frustrations with a staff member but he simply walked away.
9.2
Anonymous
Wonderful
02-27-2017
A fine February Weekend in...
Pros: The views and the staffs professionalism and attention to detail and one's comfort at every turn! It was well designed and the food was superb! Eggs Benedict were extra ordinary as was the coffee!
Cons: It was a bit too densely packed. The rooms are lovely but, at times it feels too hotel chain like; which of course it is! I would have designed it a little differently! A bit more first class as the location certainly is and a little less Embassy Suites like; if you know what I mean. Its also a bit overpriced! But worth a splurge once! Not sure if I would return.
9.2
Anonymous
Wonderful
01-29-2017
Wonderful staff - wonderful mood
Pros: Absolutely wonderful welcome procedure! Biscuits for the kids, unlimited champagne for the adults. One of the cosiest fire-place halls in the hotels, wonderful bar (a bit small, but it adds to the atmosphere).
Cons: Walk back to the ocean-view room, along all the corridors, might be exhausting :) On the other hand, it's good for your exercise!
10.0
Anonymous
Exceptional
01-21-2017
A perfect home away from...
Pros: The grounds are breath taking and great staff
Cons:
8.3
Anonymous
Very Good
12-27-2016
Beautiful and Dog friendly!!
Pros: That you were dog friendly!!
Cons:
9.2
Anonymous
Wonderful
11-11-2016
Excellent except for for the...
Pros:
Cons: Requested and paid for a oceanfront room. Did the"upgrade"to a suite with no view. Deceptive to allow oceanfront rooms for a convention. Extremely distasteful.
10.0
Anonymous
Exceptional
09-27-2016
A very good experience and...
Pros: The eggs were awesome, the food was very good. The pools were great
Cons: Food was very good but it is a little pricey.
7.1
Anonymous
Good
09-20-2016
Five Star yeah right
Pros: The View
Cons: The restaurant was real crappy bad service food didn't taste that great
9.2
Anonymous
Wonderful
09-05-2016
Superb
Pros: Excellent location, relaxed atmosphere.
Cons: Leaving.
10.0
Anonymous
Exceptional
09-01-2016
Exceptional
Pros: Views were magnificent staff very accommodating and friendly.
Cons:
8.3
Anonymous
Very Good
08-31-2016
Stunning!
Pros: I liked my view, the bed, and amenities.
Cons: Amy who was very rude to me.
10.0
Anonymous
Exceptional
08-30-2016
Great resort
Pros: Everything
Cons: Nothing
2.9
Anonymous
Poor
08-28-2016
Poor
Pros: Not 5 star hotel , tow or three max
Cons: Every thing
10.0
Anonymous
Exceptional
08-14-2016
Honeymoon in Terranea
Pros: All the experience was stuning.
Cons: Nothing
10.0
Anonymous
Exceptional
08-07-2016
Exceptional
Pros: True place to relax
Cons: None noted
5.0
Anonymous
Fair
08-07-2016
Good view not 5 star...
Pros:
Cons: Smelly bathroom.
7.1
Anonymous
Good
08-07-2016
Looks 5 star but service...
Pros: Beautiful property. Fun to see Dolphins jumping off the coastline nearby
Cons: They sure gave me the run around all weekend. Don't know if it was because I booked on booking.com as it was my first time, but service from the front desk was terrible. Was first given an ocea view that was completely blocked by a tree, then was moved to a remote corner of the hotel with an "upgraded" ocean front that was a ground-level that showed more of the hedges than the ocean. Spent over 3 hours trying to kill the swarming mosquitos that we're getting in from outside. Even had to have housekeeping come and spray and wasn't offered to move rooms--which is a hassle already with 4 kids in tow. Finally was moved the next day after my kids were crying to go home to an ADA room after being told they would could only move me to a garden view--I paid for an ocean view room. The bell staff was amazing as was the housekeeping staff. The front desk staff sets this hotel apart from a true 5-star. Next time I will stay local and book at the Grand Del Mar.
8.8
Anonymous
Excellent
08-02-2016
Fabulous
Pros: The view is fabulous.
Cons: Very expensive this time of year. If we return it will not be in summer! Pool service not very good.
9.6
Anonymous
Exceptional
08-02-2016
Exceptional
Pros: Everything
Cons: Nothing
6.7
Anonymous
Pleasant
08-02-2016
good
Pros: The views are dynamic and facilities are incredible
Cons: the staff at checkin was rude. they gave away our room that we booked and put us in an off site casita that was not close to resort. They said there was nothing they could do because we booked through a third party and had we booked direct through the hotel they could have upgraded us. Not good at all,.
9.6
Anonymous
Exceptional
07-28-2016
Solid west coast resort. Rivals...
Pros: Everything. Great service in the Catalina Grill
Cons: Nelson's service was so so
4.6
Anonymous
Disappointing
07-28-2016
very bad quality staffs
Pros: beautiful sea view
Cons: the quality of staffs is very low level and not educated well.
9.6
Anonymous
Exceptional
07-20-2016
Highly recommended
Pros: The view and services
Cons: Lawn mowing and construction noise in the morning
7.9
Anonymous
Good
07-15-2016
Good time!!
Pros: The view of the room. We receive complimentary gift.
The outdoor was really clean . The pool has a really good location.
Cons: Room need to be update it. Remodel.
8.3
Anonymous
Very Good
07-14-2016
Great spot in LA area
Pros: Almost everything is great
Cons: The cleaning was not perfect, but the hotel was totally full this week-end
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