Holiday Inn Express & Suites-Sacramento Airport/Natomas

AAA Inspector Rating
8.7
Excellent
82 Guest Ratings
2981 Advantage Way
Sacramento, CA 95834- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.0
Public Areas3.3
AAA Inspector Notes
The hotel's airport shuttle service is available 24 hours daily. Call for park and fly information. Some units at this well-maintained property include a wet bar. Smoke free premises. 100 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-5 exit 525A (Del Paso Rd), just e, just s on East Commerce Way, then just w. 2981 Advantage Way 95834.
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 82 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean rooms, Great location close to the airport and friendly staff although the staff was very overwhelmed with customers and phone calls they juggled it all very well.
Cons: My only opinion would be to always have two staff members behind the desk on busy times to maintain customer service.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close to airport. Great value. Clean room, great staff.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean rooms, great breakfast and would stay there again
Cons: Front desk was not very helpful
10.0
Anonymous
Exceptional
08-15-2017
Exceptional Hotel and Service, Amazing...
Pros: The hotel was super clean and quiet. Very professional and helpful staff. Comfortable beds. Will come back here again!
Cons:
7.5
Anonymous
Good
08-11-2017
Clean and quiet, but double...
Pros: It was bright and clean, the beds were very comfortable. Our family had a double queen and a king suite, the king suite was very spacious and well designed. The double queen was adequate and bright. The location had a huge variety of restaurants in all price ranges within walking distance and there was a shopping complex with a grocery store less than a mile away.
Cons: The staff was completely uncommunicative. I felt like I could have gotten better service from a self-check in kiosk. For some reason they doubled the price of our second night and when I questioned this the clerk actually WALKED AWAY and went into the back and wouldn't come out again. I never got it resolved and was very disappointed. The clerks also were less than helpful about getting extra towels and didn't seem to understand when I asked if Pepsi products were sold anywhere on the property, they just kept telling me they had cokes in the mini-store. It was very frustrating.
Showing reviews 1 - 5 of 50