Located in the beautifully restored historic Public Market Building, the hotel is steps away from the convention center and the state capitol. In-room refrigerators are available on select floors.
Smoke free premises. 503 units. 27 stories, interior corridors. Accessibility (Call).
I-5 exit J St (Old Sacramento), 1 mi e; between 12th and 13 sts. Adjacent to Sacramento Convention Center. 1230 J St 95814.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Pros: Comfortable bed, quiet clean room. staff was very helpful.
Cons: cleaning lady started cleaning before I vacated room even though I told her I had a late check out.
9.6
Tracy
Exceptional
solo traveller
09-25-2016
Pros: Location was perfect for me. My class was in the next building and I could leave my car while i was in my class
Cons: A litter noisy in the AM but I had to get up anyway. I could hear the garbage trucks
10.0
Thomas
Exceptional
young couple
09-25-2016
Pros: Awesome location. Staff was excellent.
Cons: Paying for wifi!
10.0
Vladimir
Exceptional
solo traveller
09-22-2016
Pros: Excellent
Cons: Everything
10.0
Brenda
Exceptional
young couple
09-21-2016
Pros: Very nice hotel very clean and friendly staff
I loved that it was downtown
Cons: PARKING
I didn't know where to park my car
I parked next door at a parking garage and over night I had to pay A lot for parking
10.0
Adam
Exceptional
young couple
09-20-2016
Pros: Very clean. Great location
Cons: Bed had very heavy comforter. It woke me up with its constricting feeling. Everything else was great.
5.0
Richard
Fair
solo traveller
09-19-2016
Pros:
Cons: Over priced
8.8
Shirley
Excellent
family with young children
09-19-2016
Pros: The beds & pillows were really comfortable. Loved having a gym too.
Cons: Had to pay extra for wifi service
8.3
Mach2
Very Good
review category group of friends
09-18-2016
Pros: The room was clean and right across the street from the convention center we were at during the day. The staff was really nice and very helpful.
Cons: Would have been better if we had gotten the room we booked which was a double and they gave us a king. So we had to have a roll-a-way bed for one of us to sleep in. Plus there is no fridge or microwave in the room.
5.4
Pedro
Fair
young couple
09-15-2016
Pros: The shuttle bus service
Cons: The hotel is too old, and It has not been remodel in years!!!
8.8
Emily
Excellent
solo traveller
09-06-2016
Pros: Good location - walking distance from great food options and the park. Room was lovely and spacious.
Cons: Paid wifi, really?
10.0
Matthew
Exceptional
mature couple
08-29-2016
Pros: It was a great stay. Will do it again
Cons:
9.6
Tiffany
Exceptional
family with young children
08-26-2016
Pros: The beds were comfortable. The view was great and the hotel was an easy walk or bus ride to everything ( it was on several public transit lines).
Cons:
7.5
John
Good
mature couple
08-10-2016
Pros: Bed was excellent ,nice bathroom,starbucks coffee was a treat
Cons: 2 deposits unaware of,100 and 60
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
08-09-2016
Pros: Location
Cons: When I showed up at this hotel they did not have the rooms available that I had reserved and did not attempt to accommodate me, forcing me to look for another hotel at the last minute.
9.2
Ramon
Wonderful
review category group of friends
08-09-2016
Pros: Walked into a room with one king bed and I requested two doubles. Staff immediately corrected issue and was incredibly nice about it. Other hotels have made it seem like mistakes like this are my fault and give me not a pleasant service. Thanks to team for being so nice and on top of their game
Cons: Pool was too packed
8.8
Amy
Excellent
family with young children
08-09-2016
Pros: It was a nice hotel in a nice location
Cons: It was expensive
10.0
Brian
Exceptional
young couple
08-07-2016
Pros: Super clean rooms, look brand new. Great location. My wife and I came for a romantic weekend getaway from SF. Lots of things to do, all within walking distance.
Cons: Check in was slow due to 20 Sacramento Kings cheerleaders checking in ahead of us, and only 2 people at the front desk to process check-ins. (I know, there are worse things to complain about.) Hotel manager was thoughtful enough to comp us for the night on valet parking due to the long wait.
7.9
Dante
Good
mature couple
08-04-2016
Pros: Front desk staff very friendly and helpful. Great location
Cons: Having to pay for wi-Fi. Who does that? Didn't like paying for parking.
9.6
Jennifer
Exceptional
family with older children
08-04-2016
Pros: Very and clean. Pretty lobby
Cons: Paying for parking
10.0
Lydia
Exceptional
Family with Young Children
08-02-2016
Pros: Enough space for family with baby and his rock N play (travel crib).
Cons: No fridge in the room.
9.2
Stacey
Wonderful
mature couple
08-02-2016
Pros: Beautiful view. Great room
Cons: No where did it say you have to pay for parking in addition to the hotel stay.
7.1
Timothy
Good
mature couple
08-02-2016
Pros: Breakfast was good
Cons: The price was steep for the room
10.0
Staceyc
Exceptional
family with young children
08-02-2016
Pros: The location was great. It was walking distance to several great restaurants and the iMax theater.
Cons:
9.6
Yvonne
Exceptional
family with older children
08-01-2016
Pros: Very comfortable beds and pillows. Nice view from the 26th floor.
Cons: We booked a room with 2 beds and when we checked in they gave us a room with a king size bed. The person on staff told me I was not guaranteed 2 beds because I didn't book directly through the hotel. Eventually, he changed us to a room with 2 beds.
9.2
Lc
Wonderful
review category group of friends
07-31-2016
Pros: Excellent location! We were able to walk everywhere.
Cons: I requested a room with 2 full beds, however when I checked in and went up to my room there was only one king bed. I called the front desk and they said that because I booked through a third party I was not guaranteed the room I requested.
9.6
Mary
Exceptional
family with older children
07-27-2016
Pros: Bed in good shape (although the pillows are too soft for me esp I have neck issues). I was accommodated when I asked for a room with a view. Facilities are clean, good location. Will definitely stay here again.
Cons: Parking was expensive at $20/day across the hotel. Waited more than 10-15 mins to check in, there was only 1 person on the desk.
10.0
Jessica
Exceptional
review category group of friends
07-26-2016
Pros: Clean and amazing staff everyone was so nice and helpful
Cons: Our bellhop Kylie was amazing and so helpful
10.0
Vanessa
Exceptional
young couple
07-25-2016
Pros: The staff, location and room are amazing. We got upgraded to an amazing room on the 25th floor as soon as they found out it was my Boyfriend's birthday. Really amazing experience. Love this hotel!
Cons: N/A
8.3
Guillermo
Very Good
solo traveller
07-25-2016
Pros: The hotel was nice, as expected of the Sheraton chain. Room was quite nice.
Cons: Parking is inconvenient and they have glitches with their computer system. There is a parking structure across the street, so you have to carry all of your stuff from your car across the street to the hotel. You can park temporarily in front of the hotel in order to unload - but the valet staff holds onto your keys while you unload. I have no idea why they do this - but I don't like it.
Then my room key card didn't work to open the gates to enter or exit the parking facility. I told this to the staff members - but the key card still wouldn't work. The parking attendant had to communicate by phone to the registration desk, making me wait for 10 minutes at the gate before I could exit the parking structure.
Maybe it doesn't affect the big picture, it is still a nice hotel - but it does take points away from the quality of your stay when they make you arrive late to your destination.
10.0
Fredric
Exceptional
mature couple
07-24-2016
Pros: Great location! Excellent room!
Cons: Hot water pressure Lowe.
6.7
Heather
Pleasant
family with young children
07-21-2016
Pros:
Cons: I booked through a third party website and when I arrived I was told my reservation was incorrect - they did not have the king room I booked.
10.0
Julie
Exceptional
Traveling as Couple
07-17-2016
Pros: This hotel far exceeded my expectations with customer service, cleanliness, upgraded features, comfort, and exterior beauty. Do you only challenge was inconvenient parking (a block away).
Cons:
7.5
Paul
Good
mature couple
07-17-2016
Pros:
Cons: Slow WiFi
8.8
Bill
Excellent
mature couple
07-15-2016
Pros: Good appetizers in bar area, nice lobby, rooms were nice
Cons: charge for wi fi
9.6
Gina
Exceptional
young couple
07-12-2016
Pros: Great room service
Cons:
7.5
Andrew
Good
family with older children
07-12-2016
Pros: everything was as expected for a 4* hotel.
Cons: Paid premium for a "club room" with 2-queen beds via Booking.com.
There was no such thing when checked in. Sheraton only had 2-double beds or 1-king options.
The double beds were too soft.
9.2
Christine
Wonderful
mature couple
07-12-2016
Pros: Great location. Nice view. Excellent staff
Cons: Better pillows
9.2
Kyle
Wonderful
mature couple
07-11-2016
Pros: Friendly, helpful staff. Beds so comfy! View.
Cons: Hall kinda loud at night.
8.8
Joshua
Excellent
young couple
07-07-2016
Pros: Staff was friendly, gorgeous view of the city
Cons: Parking was alittle hard to find unless you did the valet, but even that was abit pricey
9.2
Matheuscindy
Wonderful
young couple
07-06-2016
Pros: location, front desk staff was very friendly and welcoming, quiet
Cons:
8.8
Carrie
Excellent
family with young children
07-05-2016
Pros:
Cons: The pool was not great
7.9
Tandy
Good
family with older children
06-28-2016
Pros: Location was excellent and staff friendly and professional.
Cons: Queue for the lift was crazy , bed way way to soft
9.6
Michael
Exceptional
mature couple
06-27-2016
Pros: View from room. Bed. Staff. Special rate for that day.
Cons: Paying for parking. Some trouble using room key at parking structure.
10.0
Sherron
Exceptional
mature couple
06-26-2016
Pros: Staff greeted us in lobby and were very helpful. Great bar area to relax at in the evening. Easy in and out with valet parking.
Cons: No refrigerator in the room.
7.1
Lisa
Good
family with older children
06-24-2016
Pros: The bed and pillows were awesome!
Cons: In the 2016, I would think that internet would just be part of the package. The fact that I had to pay another $10 to get internet was ridiculous and I felt I was being nickel and dimed. Come on Sheraton, just add $5 to everyone's room and make it free!
7.5
Karen
Good
solo traveller
06-23-2016
Pros: Average property in need of renovation. Rate discount was positive.
Cons: Tired furnishing in room. Poor cable TV reception. Valet parking not reachable via room phone or request with front desk (must physically go out and ask for car).
9.6
Chet
Exceptional
mature couple
06-23-2016
Pros: nice room
Cons: no microwave
5.0
Verified Hotel Guest
Fair
Solo Traveler
06-21-2016
Pros: Close to where I was visiting, easy to navigate on foot and by car
Cons: Overpriced, bed was definitely not the size I booked, extra service charges that they didn't warn me about
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