Located in the beautifully restored historic Public Market Building, the hotel is steps away from the convention center and the state capitol. The public areas are spacious with modern design.
Smoke free premises. 503 units. 27 stories, interior corridors. Accessibility (Call).
I-5 exit J St (Old Sacramento), 1 mi e; between 12th and 13 sts. Adjacent to Sacramento Convention Center. 1230 J St 95814.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 306 guests
Showing reviews 1 - 5 of 50
9.6
Liam
Exceptional
family with young children
10-15-2017
Exceptional
Pros:
Cons:
2.5
Anonymous
Poor
mature couple
10-15-2017
Very poor
Pros:
Cons:
7.0
Verified Hotel Guest
Good
Business Traveler
10-13-2017
Overall, The staff was very friendly. Room was clean. The location was great!!
Pros: Location
Cons: Make sure you show your receipt even though they assure you that it is not necessary and that everything is all set due that You paid for your stay in advanced, it will save you having to call them and ask for the refund of an unnecessary charge.
10.0
Anthony
Exceptional
Solo Traveler
10-13-2017
Pros: The location was excellent for walking to get to dining and drinking and parks. They treated me like I was the most important guess there.
Cons: Wife I should've been free and 30 bucks a day for valet parking seemed a little steep for Sacramento.
9.0
Brian
Wonderful
Solo Traveler
10-13-2017
Pros: The valet service was kind and accomodating. They provided directions and was kind to ensure I knew my way out of the downtown area. I was at this very same hotel two years ago and I've taken notice of the upgrades and renovation.
Cons: The TV mounted onto the wall is great, however if you are working at the desk, the TV does not swivel and provide you an opportunity to get a good view while switching back and forth from your workstation.
10.0
Brandon
Exceptional
Traveling as Couple
10-13-2017
Pros: Was given excellent service checking in. Room service was also great. Only knock was no help putting bags in the car from our valet guy (who was upset I didn't tip) but I don't believe those are hotel employees
Cons:
10.0
Gary
Exceptional
Business Traveler
10-13-2017
Pros: Location was perfect for my stay.
Cons: No
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: cleanliness of room and common areas
Cons:
9.0
Verified Hotel Guest
Wonderful
Business Traveler
10-13-2017
Pros: Front desk associates are great
Cons: Everyone was great
9.0
Scott
Wonderful
Business Traveler
10-13-2017
Pros: Great staff and everything was close!!
Cons: nope!
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-13-2017
Pros: The room was very clean and located exactly where we needed it located.
Cons: I don't like heights and I was on the 22nd floor, yikes. Other than that everything was excellent!
9.0
Verified Hotel Guest
Wonderful
Family with Teens
10-13-2017
Pros: The hotel location is good, within walking distance to restaurants & bars. Short drive to Old Downtown & the freeway. Although we didn't eat or drink @ the hotel, both were always busy. Staff was very accomodating, definitely recommend this hotel.
Cons: Everything was great.
8.0
Verified Hotel Guest
Very Good
Business Traveler
10-13-2017
Pros: Nice gym
Cons: Parking sucks
8.0
Verified Hotel Guest
Very Good
Business Traveler
10-13-2017
Pros: Front desk is nice
Cons: Pool is very very small and no sun between parking lots
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: Close to everything'
Cons: Charging a fee for wifi
1.0
Verified Hotel Guest
Very Poor
Solo Traveler
10-13-2017
Pros: Please train associates
Cons: The maids were nice
9.0
Ray
Wonderful
10-13-2017
Pros: Location
Cons: Wifi is not free, it would be great to have free wifi in the fitness center.
3.0
James
Poor
Traveling as Couple
10-13-2017
Pros: Good downtown location- easy walk to Capitol.Hotel lobby and overall shared public areas all were 3 1/2 star quality
Cons: Our room was small with an unpleasant view of the lower roof level. The room was directly next to housekeeping's supply room so we were awakened at 6am due to them getting their carts ready. We complained but got nowhere with the clerk.
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: The location was good. Within walking distance to most places.
Cons: I would have preferred free or greatly reduced parking. The walls were a bit thin, I could hear everything happening in the hallway.
5.0
Kim
Fair
Business Traveler
10-13-2017
Pros:
Cons: Hotel should not be rated as 4 Diamond, It is missing several elements that would put it on the same caliber as a Hilton.
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: The location and the view of the city from the room.
Cons: The hotel staff seemed to be just going through the motions. The internet was at an additional cost. Parking was the next street over and cost $20. Overall this was a two or three star hotel experience. You'd expect more from the Sheraton.
10.0
Peter
Exceptional
Traveling as Couple
10-13-2017
Pros:
Cons: The room had a bad smell to it, but we got used to it.
8.0
Jason
Very Good
Group Traveler
10-13-2017
Pros:
Cons: Fire Alarm went off at 2:40 am. no specific reason or explanation was given.
5.0
Verified Hotel Guest
Fair
Solo Traveler
10-13-2017
Pros: Close to where I was visiting, easy to navigate on foot and by car
Cons: Overpriced, bed was definitely not the size I booked, extra service charges that they didn't warn me about
7.0
Zaira
Good
Family with Young Children
10-13-2017
Pros: Location
Cons: Parking is not included . Internet is not included . Room was dated for a 4 star hotel
8.0
Jennifer
Very Good
Business Traveler
10-13-2017
Pros: Historic brick exterior. Great location. Nice, open lobby and bar. Business area was great. Rooms were very clean and beds were comfy. Breakfast in the restaurant was delicious.
Cons: Pool area is small and separate from bar with just a few chairs. Wished it had more of a resort feel like the Hyatt across the street. Registration girl who checked us in was a bit rude but all the other desk staff were awesome.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: The location was convenient and the bed was very comfortable.
Cons: On day 2, returned at 10:30 am and the room attendant stopped us to say that she had already cleaned our room for the next guest. We had not checked out yet! She was adamant that our time was up! Took a while to straighten out but got later check out.
5.0
Verified Hotel Guest
Fair
Business Traveler
10-13-2017
Pros: Location of the hotel and room cleaniness.
Cons: Over prized valet and ridiculous meal prizes. I also did not like the bar closing at 9:30 or 10 whatever time it was, too soon.
10.0
Verified Hotel Guest
Exceptional
10-13-2017
Pros: The staff was very helpful and friendly.
Cons: everything was fine
6.0
Jesse
Pleasant
Traveling as Couple
10-13-2017
Pros: Nice clean room
Cons: Not much bang for the buck. The room wasa standards, with sky high prices.
10.0
Sherree
Exceptional
Family with Teens
10-13-2017
Pros: The employees were very friendly, helpful and positive. Also I had read some negative comments about parking being too far away. It really is across the street and not far at all if you are wanting to save money on self parking vs. valet.
Cons:
9.0
Donna
Wonderful
Business Traveler
10-13-2017
Pros: Room was quiet spacious and had a tub.
Cons: New coffee maker swith the disposable plastic everything is quite wasteful.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: That I went and had dinner somewhere else.
Cons: Outdated
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: Rooms were comfortable.
Cons: I don't believe this was a good value for the price.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
10-13-2017
Pros: Within walking distance for great shopping and sightseeing.
Cons: No place for breakfast, or even a vending machine, when we needed to be somewhere by 6:30am.
10.0
Cheddi
Exceptional
Solo Traveler
10-13-2017
Pros: Staff super friendly .. In the heart of downtown
Cons:
6.0
David
Pleasant
Business Traveler
10-13-2017
Pros: Exceptional staff. The property is in need of paint and updating. The lobby area and lounge is quite good.
Cons: Only the condition of the hallways to the rooms in the room needed some paint.
10.0
Carol
Exceptional
Group Traveler
10-13-2017
Pros: Good location.
Cons:
10.0
Michael
Exceptional
Traveling as Couple
10-13-2017
Pros: Luxurious bed and room accommodations.
Cons: $20 parking fee; no bkfst in room rate.
10.0
Steven
Exceptional
10-13-2017
Pros: amenities
Cons:
5.0
Cody
Fair
Traveling as Couple
10-13-2017
Pros: I loved how the room smelt clean, but I did find the ice bucket still dirty, etc..
Cons: Staff in restaurant was terrible!
10.0
David
Exceptional
Solo Traveler
10-13-2017
Pros: Service was excellent
Cons: Bathrooms old and need work in crevices.
5.0
David
Fair
Business Traveler
10-13-2017
Pros: Location
Cons: No Robe Poor Water Pressure Bed improperly made TV doesnt rotate Bathroom door wont stay open Cheap toiletries
3.0
Sandra
Poor
Traveling as Couple
10-13-2017
Pros: Clean.
Cons: For A 4 star hotel, no complimentary breakfast or free parking. 1 free water and that was it.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
10-13-2017
Pros: Nothing
Cons: The hotel is located on a one way street. Parking was hard to find, It's across the street in a parking garage. No free breakfast. Staff wasn't very accommodating. In my opinion it's more like a 3 star hotel.
9.0
Danielle
Wonderful
Business Traveler
10-13-2017
Pros: Beautiful hotel in an awesome location downtown. I found it great based on proximity to a large park around the corner for walking, a lot of places to eat and shop nearby and easy to get to with free self parking.Room was very clean, staff was fantastic
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Very convenient to all the restaurants around the area. The rooms were clean and a pretty decent size.
Cons:
7.0
Kezia
Good
Family with Teens
10-13-2017
Pros:
Cons: Charging for Internet in the room is ridiculous. In this day and age it should be free to guests.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: The staff and fitness room were both exceptional.
Cons: The pillow were all too soft with no firm pillows in the room. The room was smaller than expected and ice maker noise very early in the morning was disruptive. The pool area and location are not great for the size of the hotel.
2.0
Christina
Poor
Solo Traveler
10-13-2017
Pros: did not like - out of the way, old, huge.
Cons: Room was crowded with furniture, had outdated/dirty-looking decor and the bathroom door was a fire door that wouldn't stay open. When I purchased, the description said the hotel was similar to the Hyatt (that I stayed at the night before) and it was not.
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