Conveniently located near a freeway exit and a shopping center, this property offers well-appointed, comfortable guest rooms.
Smoke free premises. 90 units. 3 stories, interior corridors. Accessibility (Call).
Pros: I called the hotel to let them know that we needed a late check in and they held our double occupancy room as requested. They were very friendly and the hotel beds were so comfy and it was quiet after a long day of driving and sight seeing.
Cons: It was far from the Santa Cruz boardwalk, we had never been there so we didn't know the exact distance. On the bright side there was an IHOP walking distance from the hotel that was great. They had great food and service.
8.0
Anonymous
Very Good
07-21-2017
Pros:
Cons: No paper or pencil in room. A small bit of dry rot in the bathroom was visually unappealing.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Clean, organized, staff was friendly and VERY on-top of things. (The play pen arrived in our room within minutes as well as additional towels). Hotel was centrally located near other shopping and places to eat. Family friendly.
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: rooms cleanthin wallsno diningbeds ok
Cons: to far out of way
10.0
Anonymous
Exceptional
07-21-2017
It was fine. I expected a nicer room for the Marriott but it was okay.
Pros: We liked the staff. Super friendly and helpful
Cons: Yes, no room service, no free breakfast and the cost of the items in the lobby was outrageous.
8.0
Anonymous
Very Good
07-21-2017
Pros: Marriott has a great reputation.They were very helpful when we called at 11:00 because of noise. Within 5 minutes we were innn a quiet room. Thank you!
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros: The size of the room was nice as well as having a balcony.
Cons: There was a burn Mark on the bed spread. When I left for the day I requested our room to be made up. They came and made the beds and took the towels. They left one towel and didn't clean the sink or dump any of the trashes.
7.0
Anonymous
Good
07-21-2017
Pros: It's convenience to shopping.
Cons: Noisy ftom hallway.
8.0
Anonymous
Very Good
07-21-2017
Pros: The bed was super comfortable and the room was spotless
Cons: The pull out couch mattress was hard and lumpy, breakfast was expensive and mediocre. "Free wifi" was so slow we disconnected and used data
9.0
Anonymous
Wonderful
07-21-2017
Pros: nice pool close to a lot of stores and restaurants friendly staff
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros: Clean, all amenities of Marriott. Critical point- I checked in at 11 pm and when I asked for toothpaste at front desk to representative, she said they don't have it and I need to go buy it from Walmart. Continue to next comment
Cons: (Continue from above) I found that unusual so I asked another staff in 10 min and he gave me toothpaste. Clearly, initial person lied to me and asked me to go Walmart at 11 pm..
5.0
Anonymous
Fair
07-21-2017
Pros: some what clean.
Cons: The receptionist did not care for our comfort, and did not try to help.I called a day before to confirm my room, the receptionist didn't care much. I payed for 2 Queen bed and got a king bed with a very uncomfortable sofa bed.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Everything was really Good
Cons: That recreation areas like the pool. Closed too early
10.0
Anonymous
Exceptional
07-21-2017
Pros: Friendly staff. 100% FREE Wifi. SmartTV. Perfectly located. Comfortable bed and pillows.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: It's cleanliness and reputation.
Cons: N/A
9.2
Anonymous
Wonderful
06-20-2017
Nice!
Pros: The comfortable beds and room was very clean!
Cons: We didn't use the pool so I didn't rate it.
7.1
Anonymous
Good
06-20-2017
Good
Pros:
Cons: No microwave or fridge
8.3
Anonymous
Very Good
06-17-2017
One on my favorite places...
Pros: Room was nice. Love the private patio.
Cons: No microwave or fridge.
5.4
Anonymous
Fair
06-12-2017
Disappointed this time.
Pros: The staff were all very friendly.
Cons: The hot tub jets didn't work and that was one of the main reasons we chose this place was for an indoor hot tub. The room was very noisy. It sounded like elephants stomping above us all night.
10.0
Anonymous
Exceptional
06-09-2017
Definatley Recommend to Stay
Pros: Everything was as expected for a Marriot Hotel. Staff were great and helpful. Room excellent and extremely comfy. Left my plug and cable phone charger in room. Called and items were put aside for friend's family member to collect. Couldn't ask for better service
Cons:
6.7
Anonymous
Pleasant
06-07-2017
Pleasant
Pros: Staff
Cons: No parking
8.3
Anonymous
Very Good
05-29-2017
Very nice facilities. Expected the...
Pros: Did not try the restaurant.
Cons: No fridge. No microwave. No complimentary breakfast.
9.2
Anonymous
Wonderful
05-13-2017
A place for an overnight
Pros: Staff were very friendly
Cons:
8.8
Anonymous
Excellent
05-07-2017
Overnight trip
Pros: This only an overnight stay and was not much use of the amenities but very friendly staff and nice sized rooms made my family's stay very pleasant.
Cons: No complaints to be made, location is in the heart of Salinas and close proximity to all of the local stores.
9.6
Anonymous
Exceptional
04-13-2017
Spent good night there
Pros: Everything is good
Cons: No breakfast
9.2
Anonymous
Wonderful
04-06-2017
I will be coming back...
Pros: Service.was great. The facility was very clean.
Cons: The bed was a little u comforable
10.0
Anonymous
Exceptional
03-08-2017
Exceptional
Pros: Staff is very friendly. Rooms are always immaculate.
Cons: More towels
9.6
Anonymous
Exceptional
02-10-2017
Head to Courtyard Marriott in...
Pros: Firstly, Albert, the desk reception person who greeted me upon arrival. . Excellent service: friendly, concerned with meeting my needs, and was very professional.
Ana: the restaurant hostess/ bar tender made my evening visiting with friends so great that we didn't even have to leave the hotel!
Dee: the desk manager the next morning: interested in my stay and I observed her interactions with other guests: consistently professional, warm, and accommodating.
Cons: I would have liked to park in front, but it was full--that's it!
10.0
Anonymous
Exceptional
12-18-2016
Wonderful people, great place
Pros: Welcoming staff.
Cons: Nothing it was great.
8.8
Anonymous
Excellent
10-31-2016
Nice place but a little...
Pros: Extra friendly, helpful staff.
Cons:
6.7
Anonymous
Pleasant
10-23-2016
Pleasant
Pros:
Cons: We were checked into a room that was already occupied. We had to return to the lobby with the luggage cart and get re-assigned. The party in the room we were try to access heard us trying to open their door. Needless to say it was an embarrassment when they opened their door. While apologies were offered, a good gesture would have been a complementary breakfast. Speaking of breakfast the Café is very understaffed...One person for the whole hotel taking orders, preparing beverages and serving customers...Gives new meaning to "slow". I saw several people walk out.
10.0
Anonymous
Exceptional
10-06-2016
Exceptional
Pros: I REALLY enjoyed the shower. The water pressure was excellent. Very nice accommodations and great location. We would definitely stay again.
Cons:
6.7
Anonymous
Pleasant
10-05-2016
I won't be staying there...
Pros: Bed was comfortable
Cons: Pricing way too high for location and services
7.1
Anonymous
Good
08-23-2016
A good price but not...
Pros: Fair food and drink choices.
Cons: Our plan was to visit Monterey and nearby areas. This hotel was a fair compromise of distance and price. This criticism is more of the overall expensive nature of the region than this specific hotel.
8.8
Anonymous
Excellent
08-15-2016
Coming back next month.
Pros: Outstanding staff. Outstanding service.
Cons:
10.0
Anonymous
Exceptional
08-13-2016
Exceptionally good
Pros: Exceptionally friendly and helpful staff, comfortable beds and pillows, everything we needed in the bedrooms. Could not have suited us better.
Cons:
8.8
Anonymous
Excellent
08-06-2016
Fabulous
Pros: Staff was friendly. Pool was nice.
Cons: Room needs a bigger refrigerator.
7.9
Anonymous
Good
07-26-2016
Overall well maintained and clean....
Pros: Staff was very friendly and helpful. However at check-in some confusion with our booking.com check in.
Cons: The pool is sadly in need of resurfacing. Bottom is grainy/sandy.
9.6
Anonymous
Exceptional
07-20-2016
Clean and comfortable
Pros: On site cafe, the staff was very accommodating, the room was clean.
Cons: It seemed as the travel shampoo and lotion in the room had been used. The walls were thin. Our neighbor woke us up because he was shouting in his room.
10.0
Anonymous
Exceptional
07-05-2016
gem
Pros: Raven was a joy. All the staff were helpful and polite. The room was comfortable, clean and had a balcony as a bonus. The location was good - easy to get on/off freeway and near stores. Would recommend and/or stay again.
Cons: N/A
7.9
Anonymous
Good
06-15-2016
Appreciate Accommodation
Pros: They accommodated me at last minute ♡
Cons: Price and breakfast could have been awesome but was slow....
10.0
Anonymous
Exceptional
06-05-2016
Fantastic stay
Pros: Lovely lovely staff
Cons:
7.9
Anonymous
Good
04-03-2016
Great place to stay when...
Pros: Comfortable, clean and spacious. Well designed for the business traveler. Salinas has been in need of a hotel like this for a long time. Now it is no longer necessary to drive to Monterey to stay when doing business in Salinas.
Cons: I arrived late and parking was very limited.
5.4
Anonymous
Fair
03-30-2016
Passable
Pros: Housekeeping found items my son left in the room
Cons: Bugs in our room we had to move and I had bites the next morning
8.8
Anonymous
Excellent
01-26-2016
Fabulous
Pros:
Cons: There's no bar really no food everything high price but no no other options
7.5
Anonymous
Good
01-24-2016
Good
Pros: location
Cons: I had a small pet and had to leave her with the family we were visiting because Courtyard didn't allow pets. Tried to get into the Residence Inn but was booked.
I used to stay at Marriott properties solely because of the beds. I can't say that anymore. Beds are ok, only.
10.0
Anonymous
Exceptional
01-04-2016
Great place to relax.
Pros: The staff was impresively nice and caring.
The teamwork amoung them was noticeable and reflect a very good enviroment for the customer.
Cons:
10.0
Anonymous
Exceptional
01-04-2016
Enjoyable and comfortable stay
Pros: Courteous staff, nice location, clean and secure environment.
Cons:
9.6
Anonymous
Exceptional
01-04-2016
Exceptional
Pros: close to Monterey
Cons: none
5.4
Anonymous
Fair
12-01-2015
Would not stay again!
Pros: The location was fine.
Cons: The beds are so soft my back is still hurting me. The service is terrible we ask for a couple of extra pillows and they told us no extra pillows. Terrible services
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