Hotel Aura San Bruno

AAA Inspector Rating
190 El Camino Real
San Bruno, CA 94066- Map It
Photos
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AAA Inspector Notes
This property is located near the San Francisco International Airport and two shopping centers. Rooms have coordinated bedding, a small desk with outlets and an office chair. Complimentary parking is only for the length of stay and not for the Park/Fly program. Smoke free premises. 49 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit San Bruno Ave, 1 mi w, then 0.8 mi s. 190 El Camino Real 94066. Station: San Francisco Int'l Airport.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Guest Services
airport transportation.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 1108 guests
Showing reviews 1 - 5 of 50
10.0
Sarah
Exceptional
review category group of friends
04-22-2017
Pros: Loved the staff! Super friendly!
Cons:
7.5
Janusz
Good
young couple
04-22-2017
Pros: good location for SFO
Cons: I've asked for a wake up call but it did not come. Fortunately I've set an alarm clock too. When I went down at 5 am to catch a bus to the airport - there was none at the reception.
7.9
Mark
Good
review category group of friends
04-20-2017
Pros: Nice and clean. Decent rooms.
Cons: Odd smell in the room
5.4
Jennifer
Fair
review category group of friends
04-19-2017
Pros: Bed was very comfy.
Cons: I tried to contact the hotel in adcance of my stay to arrange pick up from the airport as promised when i booked. They didn't reply to me so we made our way there in a taxi. On arrival the man in reception was very sullen and hardly spoke. I asked for a receipt and he said i would need to get one in the morning. Room was clean and nice, breakfast was fine (help yourself continental style). We did get a shuttle back to the airport to pick up per car hire which was good but when i tried to get a receipt on check out the lady couldn't find my booking and wanted me to write my credit card details down on a bit of paper for her! Lastly i left my phone charger on the room. I'm absolutely certain of this. However when i rang later that day to ask about it apparently it had not been found and wasn't in the room. Not a great experience, very poor custoner service but reasonable quality if you're looking for somewhere near the airport.
10.0
Frances
Exceptional
young couple
04-18-2017
Pros: Delighted to be able to access our room 4 hours early for $20 extra, as we were exhausted after 12 hour flight from Australia. Staff were most helpful, room was huge, water hot and a very comfy bed. Slept well and efficient fresh breakfast. Thank you.
Cons: Nothing.
Showing reviews 1 - 5 of 50