Best Western Plus Hacienda Hotel Old Town

AAA Inspector Rating
8.7
Excellent
539 Guest Ratings
4041 Harney St
San Diego, CA 92110- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.0
Public Areas3.2
ARATED
AAA Inspector Notes
On a terraced hillside, the hotel has rooms with Spanish-style décor. Great panoramic views of the city, beautiful courtyards with flowing fountains and a Mexican restaurant onsite. Smoke free premises. 200 units, some efficiencies. 2-3 stories (no elevator), exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-5 exit 19 (Old Town Ave), just e, 0.3 mi n on San Diego Ave, then just e. 4041 Harney St 92110. Station: Old Town.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-Amtrak station & cruise terminal.
Terms
check-in 4 pm, cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 539 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: Fridge did not work however was replaced quickly. I had a non smoking room but the room smelled of stale cigarettes.
Cons: Location Location Location the best !
9.0
Anonymous
Wonderful
08-11-2017
Pros: Located in busy area, but it was quiet. Restaurant staff very nice even though we were using vouchers.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location perfect, close to everything in Old Town & connections for trolley, train and Coaster. Convenient upstairs restaurant. Pool and hot tub clean and good. Shuttle service excellent and very convenient. Staff friendly & helpful. Room well laid out.
Cons: Hotel is old but pleasant. Needs better vending machines. Elevators extremely slow. In shower, water pressure and hot/cold levels inconsistent. Bathroom was clean but moulding around mirror was cracked. Toilet was loud and took forever to flush.
3.0
Anonymous
Poor
08-11-2017
Pros: Location is great. Food at Tequila Factory good, BUT,they give you 2 free drink coupons at check in, but no tequila in margarita;even the waiter said they premix a splash of tequila into a BIG batch of mix, so very very dilute at best.
Cons: Hotel is very convoluted..many different buildings. Had to take 4 elevators to get to room...and the signage was horrible...God Forbid there was ever a fire! Everyone walking around with maps just to find their way. Drink coupons = no tequila in margarita
5.0
Anonymous
Fair
08-11-2017
Pros: One employee was very helpful.
Cons: They charged parking, which was not listed on the confirmation or when I secured the price.
Showing reviews 1 - 5 of 50