The sprawling grounds and lush tropical landscaping are well laid out and cared for with precision. Cozy and attractively finished rooms continue the South Pacific theme in the décor and furnishings.
Smoke free premises. 307 units. 2 stories (no elevator), exterior corridors. Accessibility (Call).
I-8 exit 4A (Hotel Cir S), just s. 411 Hotel Cir S 92108. Station: Fashion Valley.
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Cons: I did not like having no hot water to take a shower in the morning. The staff acted surprised an said we can have maintenance look at it .iam a contractor and know how buildings work .it's a hot water heater problem I told then .they just acted like it was no big deal .so I checked out .that was a big hassle also .I had to call booking.Com to cancel and it too almost an hour waiting on the phone .they had to call the property and ask why I checked out a day early .not a good experience.
7.5
Danni
Good
family with young children
09-26-2016
Pros: No fuss, no hassle check in and out. Beautiful grounds
Cons: Powerpoints didn't work when lights turned off, which meant our food in the fridge spoiled overnight
10.0
Josefina
Exceptional
young couple
09-25-2016
Pros: The location & landscaping
Cons:
2.9
Samiollah
Poor
family with young children
09-25-2016
Pros: None
Cons: Room very dirty. AC not working. Shower very unsanitary and water backing up. Staff was very rude. Had to attend a function without being able to shower.
7.5
Jorge
Good
young couple
09-25-2016
Pros: Perfect location
Cons:
9.6
Business
Exceptional
solo traveller
09-22-2016
Pros: The staff at the onsite café were super friendly and the service was very fast; the food was great! They were nice enough to give me a to-go cup of soda to take to my room. The bed was super comfy. All staff I encountered were friendly and said hi with a smile.
Cons: Needs a better shower head in the bathroom. A/C could have been a bit stronger, but it did the trick. Would be nice to have outlets for charging phones, etc. near bedside.
4.6
Norah
Disappointing
mature couple
09-17-2016
Pros:
Cons: Refrigerator was full of mold when I open to put my husbands diabetes medication and flys
8.8
Monika
Excellent
solo traveller
09-15-2016
Pros: Public transportation to the airport for this hotel is excellent. Bus #20 is a short walk to the fashion mall stop and one change to bus#992 takes you to the airport. This hotel is on the south side of the hotel circle but there is an underpass under the freeway with sidewalk and light, that takes you to the fashion mall and the bus and trolley stop. This trolley can also take you to downtown SanDiego
Cons:
7.9
Anita
Good
family with young children
09-15-2016
Pros: Bed was very comfortable.
Cons: Room was a little musty but fine after we open the windows and aired out the room.
7.9
Peter
Good
review category group of friends
09-14-2016
Pros: Pool and Location was great
Cons:
8.3
Loki
Very Good
review category group of friends
09-06-2016
Pros: Clean rooms.
Cons: Showed it's age. Obvious it is an old hotel.
5.0
Leah
Fair
family with young children
09-06-2016
Pros: The pool was fantastic. There was a bar and restaurant right off the pool area that made it convenient to get a bite to eat with kids in tow.
Cons: A lot of smoking going on in the pool and hot tub areas, room was SMALL, beds not comfortable, shower didn't work properly, and we had to have help getting the TV to work.
7.1
First
Good
family with young children
09-03-2016
Pros: Pool area was lovely.
Cons: Check in was not a great experience.
10.0
Daniel
Exceptional
review category group of friends
08-30-2016
Pros: The bed was great Room was very nice
Cons: Restroom the toilet is to low hard for an older person to get back up
10.0
Paula
Exceptional
solo traveller
08-29-2016
Pros: The room was clean, tastefully decorate, modern and spacious.
Cons: The treadmill was broken.
5.8
Tayla
Okay
young couple
08-27-2016
Pros: The room and bed were comfortable, but I feel the price you pay for what you get is far too high, especially for last minute bookings.
It was close to a large Target, a cinema, a shopping mall, and lots of vegan places to eat.
Cons: Even 4 business days ( almost 1 week) after checking out, I still haven't had my security deposit refunded back into my account, and have not had a reply from the hotel even though I've emailed them twice in two days. I have also noticed that there has been a significant sum of money taken from my credit card at least a week after checking out, so that is incredibly worrying when considering the security of your personal information!
1.0
Jason
Very Poor
Solo Traveler
08-26-2016
Pros: The staff were friendly at check-in and at check-out. They did the best that they could considering the condition of this motel.
Cons: To call this facility a "hotel" is a stretch of the truth. It is truly an outdated "motel" that has been stuck in time. The rooms are dated, dirty, and dingy. The AC blows hot air. Basically its a $---motel room at a $--hotel price. Stay elsewhere.
5.4
Fabio
Fair
solo traveller
08-26-2016
Pros: Very nice staff, room was clean
Cons: Very very very ugly facilities and a very sketchy vibe. Stayed for one night never left the room...
3.8
Donovan
Poor
family with young children
08-26-2016
Pros: I did not like it at all
Cons: The room is dated and too small. This is not the cleanest facility.
10.0
Anthony
Exceptional
Traveling as Couple
08-25-2016
Pros: loca tion the ease of getting in and out of hotel right to the freeways plus free parking and if you dont want to leave they have restaurant and bar right next to the pool
Cons: no there was nothing that we did not like about this hotel
1.0
Verified Hotel Guest
Very Poor
Group Traveler
08-23-2016
Pros: Nothing!!
Cons: Everything!!
5.0
Adrian
Fair
Family with Young Children
08-23-2016
Pros: It was close to everything. Free parking.
Cons: The room smelled like smoke. It was terrible.
7.5
Thomas
Good
family with older children
08-23-2016
Pros: Nice location. Good value for the dollar.
Cons: Air conditioner knobs did not work. General condition of room was a little beat-up.
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
08-22-2016
Pros: Free parking and free wifi was nice. It was about the only plus to the hotel. The location was central in the city, but the crowd there was very interesting. I wouldn't be surprised if there were some "transactions" going on there.
Cons: The other guests were quite questionable. Even though it was non smoking all the smoking guests tended to crowd right outside of the rooms to light up. Not the best arrangement for families with kiddos.
2.0
Cynthia
Poor
Family with Young Children
08-20-2016
Pros:
Cons: It did not seem like a 3 star hotel at all! The wall paper in our room was ripping off, the shower head was falling off, the sheets and towels were so rough they were almost crunchy. My son got a rash on his face from the sheets. stay at an actual 3 star!
1.0
Abdullah
Very Poor
Family with Young Children
08-20-2016
Pros: location was good
Cons: Dirty, the ceiling of the bathroom was leaking
10.0
Jjneu
Exceptional
family with young children
08-20-2016
Pros: Beds were comfy!
Cons: Spa was small.
8.0
Jeanette
Very Good
Solo Traveler
08-18-2016
Pros: The location to the mall and public transportation and access to highways.
Cons: The hotel was great and the staff very accommodating.
7.0
Verified Hotel Guest
Good
Family with Young Children
08-17-2016
Pros: The hotel was centrally located to all the attractions. The Hotel was clean. Staff was awesome.
Cons: The hotel room was small. Only could fit two full beds with no room to spare.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
08-16-2016
Pros: Location
Cons: when I was tuning down the bed there was some type of bug on the pillow. When I called the desk they told me at first they wouldn't move me to a new room. After I insisted on speaking to the Mgr they placed me on hold then finally agreed to move me.
4.0
James
Disappointing
Traveling as Couple
08-16-2016
Pros: Location
Cons: 1)Room was air was stale 2)towels were so thin & rough 3)a very large spider-looking bug in shower 4)we were given a room at the very back which was too far from the pool
7.0
Verified Hotel Guest
Good
Solo Traveler
08-16-2016
Pros: It was quiet. Location is good
Cons: It's a motel. Not a hotel. Outside entrance with the windows facing the walkway. You always need to keep your blackout shades closed or anyone walking by can see into the room. It's dated. The amenities and the room do not deserve a 3 star rating.
2.0
Verified Hotel Guest
Poor
Traveling as Couple
08-14-2016
Pros: Location
Cons: Room too small, cramped
5.0
Verified Hotel Guest
Fair
08-13-2016
Pros: location
Cons: hard beds and pillows, very small room and the bathroom door will not close
10.0
Patricia
Exceptional
Solo Traveler
08-11-2016
Pros: Great location! Easy access off of I-8 at the Mission Center Road or Taylor Street off-on ramps; plus frontage roads (Hotel Circle)leading into Old Town or Fashion Valley if it happens to be rush hour. Very immaculate grounds and pleasant staff!
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
08-09-2016
Pros: It was more up to date not too expensive and in a good area
Cons: it was smaller than expected but still work out fine.
5.8
Jimmie
Okay
family with older children
08-09-2016
Pros:
Cons: Bath room water ran all the time. Could not control hot water in shower in my room #414.
10.0
Maria
Exceptional
08-08-2016
Pros: The location
Cons:
3.0
Margaret
Poor
Family with Teens
08-07-2016
Pros: close to the mall so we could spend less time in the room lol. Beds were comfortable. Free parking.
Cons: Stairs/walkways really dirty/stained/cracked. Dingy & not appealing inside. Didn't sleep great - I kept waiting for something to crawl across my face. 2 star at most. I usually do 3.5 stars successfully. Man, that .5 really makes a difference apparently!
7.1
Michele
Good
mature couple
08-07-2016
Pros: Resturant! Comfy Bed
Cons: No shuttle service
5.4
Maria
Fair
family with older children
08-07-2016
Pros: Location
Cons: Expensive dated and poor facilities
2.0
Judy
Poor
Traveling as Couple
08-05-2016
Pros: Location was ok
Cons: Tv wasn't working, refrigerator & outlet wasn't working. When they fixed, it froze both food/drinks even on the warmest setting. Air conditioner wasn't working. Maintenance guy said they didn't have any new ones but had "a rebuilt one in the shed".
7.9
Melanie
Good
solo traveller
08-05-2016
Pros: convieniencr
Cons: no breakfeast
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
08-04-2016
Pros: The hotel is centrally located, and the staff is friendly.
Cons: The bed was a little small. It did not feel like a queen.
8.8
Ismael
Excellent
young couple
08-04-2016
Pros: Very close to everything, very easy to find and no hassle getting to the room and parking.
Cons: We weren't able to check in at the time we chose on the reservation and had to wait. The staff, while friendly, seem as if they had better things to do.
9.2
R
Wonderful
review category group of friends
08-03-2016
Pros: Mira was very friendly and chatty at the restaurant, great facilities.
Cons: A little on the pricey side but then again great service. Top notch motel.
9.6
Ramon
Exceptional
mature couple
08-03-2016
Pros: Perfect location for the attractions
Cons:
6.7
Frederique
Pleasant
family with older children
08-03-2016
Pros: The room was confy I was surprised to see a fridge and coffee maker in the room.ice machine was few step away and free .The location was perfect so close to everything Iin San Diego .Our room was away from the freeway so pretty quiet .The pool was great.
Cons: I did find about 10 long hairs on the shower curtain and bathtub. I called the front desk and they send someone right away .
4.0
Kelsi
Disappointing
Family with Young Children
08-02-2016
Pros: It was clean and safe.
Cons: I called three times for a crib. We did not have this when we arrived, so we had to ask again for it. I was holding our sleeping baby as they brought a bed. I had to AGAIN ask for a crib. Pool was not there as promised and the room is dated. NOT a 3 star!
5.0
Amy
Fair
Family with Young Children
08-02-2016
Pros: Proximity to verious activities we had planned.
Cons: Mini-fridge plugged into socket controlled by the bathroom light. The light had to be on for the fridge to work even after changing sockets. Loud noises coming from plumbing in the room above us. Construction on the street in front blocked Eve entry.
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