Not your typical Courtyard, this stately bank building, erected in 1928, has been converted to a hotel furnished with plenty of modern conveniences. Several stylish room types to choose from. Previously the San Diego and Trust building, it still houses the original safe deposit room and gigantic vault doors that now accent the property's lower-level meeting room interiors and entrances. The classic signage is not typical of the brand signs that usually mark a Courtyard property, but they are consistent with the originality that has been preserved in this establishment's structure and design.
Smoke free premises. 245 units. 15 stories, interior corridors. Accessibility (Call).
I-5 exit 16B (6th Ave/Downtown) northbound, 0.6 mi s; exit 17 (Front St/Civic Center) southbound, 0.9 mi s to Broadway, then 0.5 mi e. 530 Broadway 92101. Station: Fifth Avenue.
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Cons: Labeled as city view but was only on the second floor
7.0
Anonymous
Good
08-11-2017
Pros: Good location as a starting point downtown
Cons: Parking is $40/day... yikes!
8.0
Anonymous
Very Good
08-11-2017
Pros: Location is great. Walking distance to Gaslamp Quarter.
Cons: No on site parking
5.0
Anonymous
Fair
08-11-2017
Pros: Beautiful lobby
Cons: Paper-thin walls, old single-pane windows; we were up all night from noise outside our room: from drunks in the hallway at midnight, a get together next door at 3am, and the jack hammer outside at 6am, we slept horribly. Never again.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The best thing was free wifi
Cons: The hotel is very humid and the view made it seem like I was in a prison. I will never stay at this hotel again.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, staff, and the ambiance of the hotel were all great.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Cleanliness, lobby is beautiful.
Cons: $45 for one night of parking if street parking cannot be found. Room is small.
7.1
Anonymous
Good
08-18-2017
Glad we tried the location,...
Pros: The building is beautifully restored & renovated. The staff were courteous and helpful. The room was very clean.
Cons: Loved the character of the building so much I did not take parking, one way streets, and the sometimes sketchy folk that come with downtown locations into account. My husband was disappointed that there was no pool; I did not care at all.
9.6
Anonymous
Exceptional
08-16-2017
Good place to stay for...
Pros: Friendliness of staff and room quality
Cons: .parking prices
10.0
Anonymous
Exceptional
08-14-2017
Fun hotel, great area
Pros: Within walking distance of everything downtown
Cons: Nothing
9.6
Anonymous
Exceptional
08-12-2017
We enjoyed our holiday in...
Pros: Good location, clean room and spacious.
Cons: You have to wait for quite a while for breakfast because it's not buffet. For a stay of 8 nights, the variety is very limited.
If you enjoy the location, you have to pay more for car parking.
10.0
Anonymous
Exceptional
08-11-2017
It was great!
Pros: I loved the breakfast.
Cons: Nothing.
10.0
Anonymous
Exceptional
08-10-2017
A++++
Pros: The location
Cons:
6.7
Anonymous
Pleasant
08-07-2017
Pleasant
Pros: Staff was very friendly and courteous.
Cons: There was a foul smell in our room, like body odor. Don't know if that smell was from the previous guests or if that's what the room just smelled like.
9.6
Anonymous
Exceptional
08-05-2017
Great rooms with great staff!
Pros: Excellent staff.
Cons: Parking was tough.
8.3
Anonymous
Very Good
08-02-2017
First time at the Courtyard...
Pros: I loved the room, very bright during the day, the view I had from my window was great! My best friend enjoyed her stay for the first time in San Diego. Everything is pretty much at walking distance.
Cons: I did not like that they did not mention about the accidental deposit they charge against your credit card and then they say they will refund at the end of your stay, which they didn't. Even though I booked my stay with a third party, I feel they should've explained more what is within my package and what is not.
10.0
Anonymous
Exceptional
08-01-2017
Excellent Stay!
Pros:
Cons: Shower didn't drain.
Their was a desk that we tried to avoid at the hotel, seemed they were trying to sell tickets or something. They stopped us a few times to tell us they had a gift for us. I don't like when someone takes away from my experience to benefit them.
9.2
Anonymous
Wonderful
08-01-2017
Old but charming
Pros: Walking distance from most of Gaslamp Village
Cons: Parking expensive, a little pricey
2.5
Anonymous
Poor
07-31-2017
Very poor
Pros:
Cons: Everything could have been better. Our room was supposed to be on a higher floor and they put us on the fourth floor next to old maintenance rooms. I would not stay here again if they paid me. My review should not be calculated a 2.5. It should be a 0
10.0
Anonymous
Exceptional
07-30-2017
Exceptional
Pros:
Cons: They didn't have parking available and valet was expensive on top of the hotel room amount
7.1
Anonymous
Good
07-29-2017
The hotel is nice, but...
Pros: The rooms were very clean and comfortable.
Cons: The valet parking is a night mare. I would not choose to stay downtown again.
9.2
Anonymous
Wonderful
07-23-2017
Walk to the Con!
Pros: Friendliest hotel staff ever. Incredibly attentive and hrlpful. Great location for Comic Con!!
Cons: Prices hiked because of room demand for Comic Con.
10.0
Anonymous
Exceptional
07-20-2017
Awesome hotel in the heart...
Pros: Every single staff member was awesome, polite and helpful!
Cons:
5.8
Anonymous
Okay
07-17-2017
The stay was ok until...
Pros: Requested smoking was not informed of no smoking when making reservations. Accused of smoking in room 1 hour after asking for smoking room and threatened with a $250 fine and manager didn't smell any evidence that there has been smoking in the room manager was very rude
Cons: The manager attitude and accusations of smoking when I didn't smoke in the room and her threatening to charge me a $250 fine if she find any evidence of smoking when I told did not smoke in room attitude was very rude.
5.8
Anonymous
Okay
07-14-2017
The stay was just ok,...
Pros: The hotel was clean, decorative, with impressive architecture. The front desk, valet, bell service, were all fantastic! There was a microwave and fridge there which was great! The room was in a nice, quiet location.
Cons: The configuration of the room was weird. The sink was outside the bathroom when there seem to have been enough room in the bathroom for a sink. The sink smelled extremely strong of sewer gas. Housekeeping made us wait for 30 minutes to bring clean towels, and when they showed up they had toilet tissue instead; So we had to wait longer for them to correct the mistake. The room was really small for the price and the price was supposed to have been a sale. Parking was an insult at $45.00 per day.
7.5
Anonymous
Good
07-13-2017
Good
Pros: Area
Cons: Parking fees
9.6
Anonymous
Exceptional
07-09-2017
Exceptional
Pros: The historic part of the hotel was amazing! Loved the history
Cons: No pool!!
8.3
Anonymous
Very Good
07-08-2017
Very good
Pros: Location was great.
Cons: The only parking that was provided was valet and it was very expensive. I was also told when I booked that breakfast would be provided and it wasn't.
5.4
Anonymous
Fair
07-08-2017
Clogged Tub /Rude Manager!!
Pros: Son took a shower and Tub did not drain. We got In Very late.They sentsecurity to plung. Never drained. At 3am gave us another room. I didntwant to wake my son. I went to other room 4am to shower. Fell asleep.
Cons: At 6am Housekeeping woke and Scaredm my son. 7Am I got calls that wokeme up ! Manager told me they would charge me for both rooms! I needed tosleep ! Very Rude... Especially Since Their Tub was the Issue!!! My Soncame up and left the hotel. I stayed sleeping... Till check out time..They Should have offered a Discount !
8.3
Anonymous
Very Good
07-05-2017
Very good
Pros: The location of the hotel is so convenient for downtown. It's in the center of pretty much everything. The interior design of the hotel is absolutely beautiful.
Cons: The rates per night are not cheap, was disappointed that housekeeping did not service our room during our stay. Parking is an additional $45 a day. And the valets damaged our vehicle.
6.7
Anonymous
Pleasant
07-05-2017
Pleasant
Pros: Misspelled my name so I was not able to connect to wifi. Breakfast was wonderful
Cons: Wifi
10.0
Anonymous
Exceptional
07-04-2017
Exceptional
Pros: Everything was really comfortable
Cons:
2.9
Anonymous
Poor
06-29-2017
Very central and very helpful...
Pros: The centrality of the hotel. Valet staff at the door exceptionally helpful.
Cons: Breakfast. Hash Browns awful.
10.0
Anonymous
Exceptional
06-29-2017
Exceptional
Pros: The eoom and view was GORGEOUS. The lobby and bank vault are beautiful too
Cons: No complaints!
10.0
Anonymous
Exceptional
06-27-2017
Great stay, comfort and cleanliness
Pros: The comfort and cleanliness
Cons:
9.2
Anonymous
Wonderful
06-26-2017
Superb
Pros:
Cons: Parking is too expensive!!!!!
10.0
Anonymous
Exceptional
06-22-2017
Exceptional
Pros: The hotel is extremely elegant. It is more than worth the price. The central location made it easy to access most destinations by foot.
Cons:
8.8
Anonymous
Excellent
06-20-2017
Fabulous
Pros: Great location, welcoming staff.
Cons: No air conditioning.
9.2
Anonymous
Wonderful
06-19-2017
Superb
Pros: I have stayed here before. Beautiful old bank building with lots of history. Room was very pretty, clean and comfortable.
Breakfast was very good and in a lovely setting at one end of the lobby.
Cons: Marriott did not have our reservation from booking ??
Not sue who's fault that was Marriotts or Booking.
That was upsetting and uncomfortable until they said they would honor our booking rate and find uss a room. I had all the back-up on my phone to verify my reservation.
Be prepared fro pay a $45 parking fee. ( probably like all city hotels)
9.2
Anonymous
Wonderful
06-19-2017
Superb
Pros: Beautiful hotel!
Cons: It's very quiet and location is great.
4.2
Anonymous
Disappointing
06-19-2017
Disappointing
Pros:
Cons: I requested two beds, there was only one bed. Very cramped for two people. The hotel was in it prime in 1930.
10.0
Anonymous
Exceptional
06-19-2017
Wonderful Place to stay near...
Pros: The valet parking was excellent and the gentlemen who assisted me was very helpful:)
Cons: The woman who checked me in was difficult and very unfriendly.
10.0
Anonymous
Exceptional
06-17-2017
Exceptional
Pros: Great experience for my first trip to California
Cons:
9.6
Anonymous
Exceptional
06-14-2017
Great freindly staff and very...
Pros: The beds are very comfortable and great location!
Cons: Valet parking expense and our car was keyed when it was parked.
9.6
Anonymous
Exceptional
06-11-2017
Great hotel experience!
Pros: The hotel was once a bank and maintains many of it's stylish features. I enjoy seeing historic buildings that have been preserved. The staff was super friendly, from the valet and bellman to the front desk receptionist. Everyone was super helpful. The location of the hotel was ideal as well.
Pros: The property was conveniently located to restaurants and bars. It was very clean. The staff were very friendly.
Cons:
10.0
Anonymous
Exceptional
05-31-2017
Comfortable hotel in a great...
Pros: Big rooms and very comfortable bed. Quiet also. Very helpful staff
Historic building. Make sure you visit the vault at the base of the building.
Cons: no restaurant to speak of and breakfast seemed more of an afterthought. However location right near Gaslight district so lots of choice elsewhere.
7.9
Anonymous
Good
05-30-2017
Good
Pros: the wall of windows was lovely. bathroom was spacious.
Cons: the lighting in the room was a little dim.
10.0
Anonymous
Exceptional
05-30-2017
Exceptional
Pros: Loved the hotel and staff, definitely will be going back
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