Not your typical Courtyard, this stately bank building, erected in 1928, has been converted to a hotel furnished with plenty of modern conveniences. Several stylish room types to choose from. Previously the San Diego and Trust building, it still houses the original safe deposit room and gigantic vault doors that now accent the property's lower-level meeting room interiors and entrances. The classic signage is not typical of the brand signs that usually mark a Courtyard property, but they are consistent with the originality that has been preserved in this establishment's structure and design.
Smoke free premises. 245 units. 15 stories, interior corridors. Accessibility (Call).
I-5 exit 16B (6th Ave/Downtown) northbound, 0.6 mi s; exit 17 (Front St/Civic Center) southbound, 0.9 mi s to Broadway, then 0.5 mi e. 530 Broadway 92101. Station: Fifth Avenue.
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Cons: Daily parking, i belive it would be better if you pay only once for parking throughout your whole visit
10.0
Lmbear
Exceptional
young couple
09-15-2016
Pros: Our bed was very comfortable and the sheets were very soft! The coffee was the best and the cheeseburgers were delish! Everyone was very helpful from the valet, front desk and the bar staff! It was wonderful that there was so many restaurants within walking distance and finding new favorites was awesome!
Cons: The only thing that I could complain about is that we ran out of cups both glass and coffee cups, in our room. We never got replacements.
8.3
Joseph
Very Good
review category group of friends
09-14-2016
Pros: Best bang for your buck if your looking to stay by the gaslamp without breaking the bank.
Cons: I get it's for safety, but you need your key card to get in after a late night of drinking.
8.8
Stephanie
Excellent
young couple
09-12-2016
Pros: We got a spacious room with great views. The staff were really helpful and friendly. The sleep quality was perfect - the room was quiet and the bed was super comfortable.
Cons:
10.0
Debbie
Exceptional
family with young children
09-04-2016
Pros: We were greeted with people wanting to help with everything! And they were sincere, every person we came into contact with was so nice. The hotel itself was awesome. Soooooo clean, so nice, so comfy. We had to use parking garage. But didn't really bother me. We walked to local district part of downtown to eat.. I have no complaints.
Cons: Awesome place to stay, no complaints!!
8.3
Janet
Very Good
family with young children
09-04-2016
Pros: The location is close by to everything like restaurants, etc.
Cons:
5.0
Joharah
Fair
review category group of friends
08-31-2016
Pros: Nothing
Cons: the receptionist who chocked me in was cold and not professional at all!!! She took the deposit from my credit card with out taking my permission or letting me know about it . When I asked her about the deposit she said that she already took it( I wanted to pay it cash ,, she
should have told me befor !! So be carful guys .
There was a really bad smill in the room
My room was for 4 people and they gave me just tow cards for breakfast!!
8.8
James
Excellent
mature couple
08-28-2016
Pros: Very clean and modern room.
Cons: Left my phone charger in the room. Called hotel the next day and left a message. They never returned my call.
10.0
Shjuana
Exceptional
mature couple
08-18-2016
Pros: Everything was excellent! The staff was great! Vito, checked us in! He did an outstanding job! Valet was great at informing us where to go.I would stay there again and I would refer someone to stay there also!
Cons:
4.2
Shannon
Disappointing
review category group of friends
08-16-2016
Pros: Bed was comfortable
Cons: You didn't send them my reservation. Check in took forever. Rooms were small dirty and smelled horrible!
8.8
Mary
Excellent
mature couple
08-15-2016
Pros: Awesome building, comfortable room. The staff was helpful and cheerful.
Cons: Pricey. Parking was expensive, too.
10.0
Amanda
Exceptional
review category group of friends
08-15-2016
Pros: The staff made this trip unforgettable. Our room was booked for the wrong day and they were able to accommodate us. Jesus even sent us champagne and a special note because he knew we were having a rough day!!! Thank you so much for making our special trip to San Diego unforgettable!!! We will be back to stay with you.
Cons: Everything was great.
9.2
Mcarter
Wonderful
family with older children
08-14-2016
Pros: The hotel location was excellent, within walking distance of many restaurants, bars, shopping and other amenities. The staff were always happy to help.
The building has a classy look with 1930s features in lobby and hallways and a modern twist in the rooms.
Rooms are spacious and comfortable.
Cons: Whilst I appreciate that parking in the area is limited, the cost of valet parking seemed excessive.
Some services that would be free to use in other hotels (such as laundry), were payable, which was a disappointment.
9.6
Carmenzita
Exceptional
young couple
08-11-2016
Pros: Beautiful historic place right in the gaslamp quarter of San Diego. Really worth a visit.
Cons:
9.6
Elizabeth
Exceptional
family with young children
08-10-2016
Pros: We could not get over the richness of the building. Every staff member was pleasant and helpful.
Cons:
8.3
Becca
Very Good
solo traveller
08-09-2016
Pros: I really enjoyed my stay here in San Diego. The room was immaculate, the location was perfect. My only complaint was the front desk receptionist. She was not warm and seemed to dislike the fact that I used booking.com to book instead of through the hotel directly. It was rude and off-putting. Everything else was awesome. I'll be staying again and booking a great deal through booking.com even if they front desk doesn't like it! I like saving money and enjoying a great city it the best place!
Cons: The rudeness of the front desk.
5.0
Mydorys
Fair
review category group of friends
08-07-2016
Pros: Nice staff, beautiful building.
Cons: No parking (had to pay $40 for street parking), had to wait 20 minutes for a room to be available even thought we arrive past the supposedly check-in time.
9.6
Limin
Exceptional
family with young children
08-03-2016
Pros: Good location, big room,comfortable bed, amazing breakfast and beautiful lobby.
Cons:
9.2
James
Wonderful
mature couple
08-03-2016
Pros: Location
Cons: Nothing
9.6
Danielli
Exceptional
mature couple
08-02-2016
Pros: beautiful historic hotel with great staff. Clean comfortable rooms. perfect location
Cons: no pool or jacuzzi
9.6
John
Exceptional
review category group of friends
07-31-2016
Pros: Lea Sanchez was a fantastic server in the bar area.
Cons:
7.5
Robert
Good
family with young children
07-31-2016
Pros: Staff was very helpful in answering questions
Cons: The rate for valet parking. It wasn't clear on making the reservations, and I've stayed in the gas lamp district and paid half the price at the Hilton facility, and the Hilton location was better for being downtown and closer to Petco Park and the trolley
9.6
Mohamed
Exceptional
family with older children
07-29-2016
Pros: Location , room size , very clean & comfortable bed
Cons: Nothing
8.8
Johanna
Excellent
young couple
07-28-2016
Pros: Our stay was amazing. We will definitely recommend it to our family and friends.
Cons:
8.8
Nikolai
Excellent
family with older children
07-23-2016
Pros: Room is excellent altogether with atmosphere in the hotel historic building not talking about the central location.
Cons: Quality of free wifi could be better - I would rate it 6-7 out of 10. Could be faster and more stable. Ok though, but sometimes in the room we have breaks so i had to go to the lobby to work.
4.0
Jonathan
Disappointing
Traveling as Couple
07-20-2016
Pros: The best thing was free wifi
Cons: The hotel is very humid and the view made it seem like I was in a prison. I will never stay at this hotel again.
8.8
Stephenia
Excellent
review category group of friends
07-20-2016
Pros:
Cons: Having to go update key card when late check out was approved
7.5
Vaheh
Good
young couple
07-19-2016
Pros: Location, cleanliness
Cons: Sound proofing of rooms was really poor.
I was able to listen my neighbers, people in corridor and street
7.5
Tourists
Good
family with young children
07-18-2016
Pros: The location and the staff. We came into the lobby for checking-in, totally outraged with the parking situation, and were met by the nicest receptionist possible, whose attitude greatly improved our moods.
Cons: The parking situation at the moment of our arrival (and later, too) was truly idiotic. The hotel would do much better describing the situation before the guests arrive: where exactly to arrive (on 6th avenue instead of on Broadway), where to stop one's car, etc. We had to drive about 5 times around the block before we could find a place to stop our car. With the existing quality of parking, $40 per day for valet parking is way too high, considering the inconvenience of stopping the car for the valets to pick up.
Another idiotic situation arose during the stay: the hotel sent a plumber to check the bathroom. I was taking a shower at the time and barely had time to put on my bath robe before a man, the plumber, ran into the bathroom. That was totally disrespectful toward the guests and totally unacceptable.
Other than this, our stay was quite pleasant. And if you don't come by car and don't let the plumber enter your room whenever they wanted, you are safe to stay in the hotel.
9.2
Najia
Wonderful
family with young children
07-16-2016
Pros: The breakfast was awesome. The beds were very comfortable.
Cons: The parking place.
9.2
Danielle
Wonderful
review category group of friends
07-15-2016
Pros: The building is an old bank that was opened in 1928. There are volts, and very interesting things to go exploring and find in the hotel. Very cool old pictures and artifacts.
Cons: Parking is expensive. $40 per night, $12 per hour and $8 for each additional hour at the hotel.
10.0
Katerina
Exceptional
mature couple
07-13-2016
Pros: Very clean, beautiful and peaceful hotel! We loved it :)
Cons:
10.0
Tina
Exceptional
young couple
07-10-2016
Pros: Room service was great, the yogurt and berries were amazing, bar staff were attentive
Cons:
10.0
Kannan
Exceptional
solo traveller
07-10-2016
Pros: I liked the location very much, comfort of the room, the view, breakfast in the lobby and the courtesy of the staff
Cons: None observed
10.0
Paul
Exceptional
family with young children
07-09-2016
Pros: Loved the view! Close to everything!
Cons: Parking?
10.0
Christy
Exceptional
family with older children
07-08-2016
Pros: The room was large, clean and very comfortable. The history and architecture was very interesting as well.
Cons: I wish I had known there was no on site parking and that the valet fee was $40. That changed my great bargain into a not so great deal.
4.0
Verified Hotel Guest
Disappointing
Family with Teens
07-07-2016
Pros: Very nice staff.Lobby was nice.
Cons: Room smelled musty. It was so loud too. We were on the 5th floor and could hear people outside all night. I asked for a fan for white noise but they didn't have one. They need a noise machine or something so guests can sleep better.
10.0
Roy
Exceptional
solo traveller
07-05-2016
Pros: Great hotel! Great location! Amazing lobby and decor! Rooms are modern chic and updated but they kept a lot of the historic charm. Building was built in 1928 and used to be the San Diego Trust and Bank. Did not feel like the discount chain of the Marriott line felt like a 5 star property.
Cons:
9.6
Karishma
Exceptional
young couple
06-21-2016
Pros: The courtyard Marriott was amazing! It was in the Gaslamp District so there were bars and restaurants all around us. Every staff member always had a smile on their face, greeted us anytime we passed them, and were ready to help. The hotel is in a historical building that used to be a bank. There are still pieces of the bank in the hotel and there is a conference room built in a money vault.we felt safe staying at this hotel because at night you need your card to enter the hotel,and every time you go in the elevator you have to use your room card and then press your room floor. The rooms were cozy,clean and updated. The tv had great channel options and the bed was comfortable. We will definitely be staying here when we come back to San Diego!
Cons: It was hard to find the hotel because the sign is really small,but eventually we found it. The price for parking was steep,but valet staff were very nice to recommend affordable self parking structures close by to the hotel.
10.0
Stephen
Exceptional
family with older children
06-16-2016
Pros: Ideal location as a base for exploring San Diego. Very helpful staff. Excellent internet. Great vibe in old bank building.
Cons: Nothing.
10.0
Thomas
Exceptional
mature couple
06-15-2016
Pros: Beautiful old building. No facilities are made like this any more.
Cons:
8.8
Sarah
Excellent
young couple
06-13-2016
Pros: Bed was great. Room was clean and spacious. Staff was nice. Hotel was beautiful. Didn't eat there so I can't judge. The area has lots to do.
Cons: The pipes were a bit noisy
8.3
Talmadge
Very Good
family with young children
06-09-2016
Pros: The staff was very courteous and helpful and the location is top-notch!
Cons: Pillows are too soft!
8.8
Andrew
Excellent
family with young children
06-01-2016
Pros: Mostly clean (though our one-year-old discovered some very old trash under a chair), extremely well-located, beautiful building, attentive staff.
Cons: Not disclosed: parking is $40 a night, or an extra 20% on top of the room charge. This was not clearly disclosed on either Booking or at the hotel.
10.0
Samantha
Exceptional
young couple
05-31-2016
Pros: The bed was very comfy and the pillows were amazing
Cons:
9.2
Fabio
Wonderful
solo traveller
05-31-2016
Pros: the restaurant is simple but very good. Excellent staff. Good position, close to Westfield. Clean and rennovated rooms. nice bed.
Cons: The room was separated only by a door to the room next to me, so I could hear anything they said. The breakfast only by menu choices, while I prefer the buffet stile.
8.3
Colin
Very Good
review category group of friends
05-29-2016
Pros: When we checked in, the staff could not find our reservation. Seems booking.com did not get it thru to them. But the guy was very cool, professional n called booking.com n got it sorted.
Cons:
7.1
Larry
Good
solo traveller
05-23-2016
Pros: Convenient to where my meetings were
Cons: They did not have me reserved for two nights as I had booked it.
7.5
Jonathan
Good
family with older children
05-23-2016
Pros: Nice old building, maintained well, rooms fairly spacious
Cons: Neighborhood just OK
Parking very expensive
10.0
Velora
Exceptional
family with young children
05-22-2016
Pros: I was always greeted with a smile and a helping hand. I felt safe whenvironment I was in any part of the hotel; this was extremely important to me!
Cons: I didn't have any complaints for anything!!!
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