DoubleTree by Hilton Hotel San Diego-Mission Valley

AAA Inspector Rating

8.7

Very Good

629 Guest Ratings

7450 Hazard Center Dr

San Diego, CA 92108- Map It

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AAA Inspector Rating Details (scale 1-5)

3.4

Overall

Room3.4

Bath3.1

Public Areas3.6

AAA Inspector Notes

Adjacent to one of the most popular entertainment districts in the city, this modern property features comfortable and attractively furnished guest rooms. Smoke free premises. 300 units. 11 stories, interior corridors. Accessibility (Call).

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Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

SR 163 exit 4 (Friars Rd), 0.3 mi e to Frazee Rd, just s, then just w. 7450 Hazard Center Dr 92108. Station: Hazard Center.

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Members save 5% or more and earn HHonors™ points when booking AAA rates!

Eco Certification

The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.

Pool

heated outdoor, heated indoor.

Parking

on-site (fee) and valet.

Dining & Entertainment

restaurant, full bar.

Business Services

Available on premises

Room Amenities

coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves.

Sports & Recreation

hot tub, recreation programs, exercise room.

Guest Services

valet and coin laundry, boarding pass kiosk, room service.

Terms

1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 629 guests

Showing reviews 1 - 5 of 50

5.0

Verified Hotel Guest

Fair

Solo Traveler

09-15-2017

Pros: Location is convenient

Cons: There is a $20 charge for parking. The hotel staff should be more courteous. The 7th floor ice machine is broken. There is a charge for Wi-Fi internet.

9.0

Verified Hotel Guest

Wonderful

Business Traveler

09-15-2017

Pros: Clean and nice

Cons: The elevator seems old

4.0

Verified Hotel Guest

Disappointing

Family with Young Children

09-15-2017

Pros: Location of hotel.

Cons: Really aged in everything. Bad showerheads, rooms are not that clean

10.0

Stephen

Exceptional

Traveling as Couple

09-15-2017

Pros: Everything was great

Cons: No

10.0

John

Exceptional

Solo Traveler

09-15-2017

Pros: The room was clean and well kept. All the items that were supposed to be in the room were functional and overall great stay.

Cons: The tv had a few glitches in which it would loose connection but it only happened the first day of my stay.

7.0

Verified Hotel Guest

Good

Family with Young Children

09-15-2017

Pros:

Cons: Front desk lady very stingy rude in complementary items needed to travel lighter: toothbrush/paste shaving comb deodorant. Signs on Complementary items posted in rooms but need to physically ask front desk, phone request not honored. She gave us hard time

10.0

Danielle

Exceptional

Family with Young Children

09-15-2017

Pros: All staff was super friendly and we lived the warm cookies at check in!

Cons: Elevators were a little difficult.

8.0

Verified Hotel Guest

Very Good

Group Traveler

09-15-2017

Pros: I enjoyed the great customer service received by staff and enjoyed the buffet breakfast.

Cons: The elevator did not work properly. It was unreliable. It appeared it was being worked on.

8.0

Chris G

Very Good

Traveling as Couple

09-15-2017

Pros: The staff was great. The location was close to everything. Easy freeway access.

Cons: Not as clean as you would expect. Needs a thorough scrubbing. The rooms were very clean but the Hallways, doors, floors outside side of the rooms needed attention.

10.0

Charles

Exceptional

09-15-2017

Pros: Rooms clean. Staff friendly & helpful. Close to several resturants, etc.

Cons: Had to pay for parking.

10.0

Llilliana

Exceptional

09-15-2017

Pros: The location,it was perfect,shops and tons of restaurants within walking distance! Parking on hotel and off hotel premises,that was convinient. Trolly right across the street. Hotel was quiet enough,but busy enough to where it didn't feel deserted!

Cons: I couldn't find anything I did not like.

10.0

Christina

Exceptional

Family with Young Children

09-15-2017

Pros: quite and clean, indoor pool was awesome for my kid.

Cons: nothing

4.0

Melissa

Disappointing

Family with Young Children

09-15-2017

Pros: How close it was to the trolley.

Cons: Yes! I didn't think the hotel was worth the amount of money we paid for our room. The room was not clean and when opening the balcony door to go out the door fell off . Maintenance how to come fix it. And my 8 month old was crawling on the floor.

9.0

Jeong Sik

Wonderful

Family with Young Children

09-15-2017

Pros: Clean room, staff was kind. I recommend this hotel if you travel with you family.

Cons:

10.0

Verified Hotel Guest

Exceptional

Business Traveler

09-15-2017

Pros: The staff was very courteous and professional. This was an excellent hotel and I really enjoyed staying here.

Cons:

10.0

Verified Hotel Guest

Exceptional

Family with Teens

09-15-2017

Pros: Warm cookies and fire pits.

Cons:

1.0

Verified Hotel Guest

Very Poor

Traveling as Couple

09-15-2017

Pros: Enjoyed the room and the room service. The management is dishonest. We were forced to cancel the last half of our stay, but they are still attempting to charge my card.

Cons: The management

6.0

Carrie

Pleasant

Group Traveler

09-15-2017

Pros: The location was great and the greater at the front door with nice, personable and outgoing. The bed was very comfortable as well.

Cons: 1 - the girl that checked us in seemed distracted and put off, no personality. 2 - the shower did not drain well at all & half of the water wasn't reaching the shower head, diverter not working. 3 - fountain cafe breakfast was pricey but not even good

10.0

Leonardo

Exceptional

Traveling as Couple

09-15-2017

Pros: Everything. It might of not been in DT SD. But having the train right across the street was extremely convenient. Their is plenty of restaurants with in walking distance.

Cons: Not me. Checked all my boxes. I would definitely stay here again.

10.0

Denise

Exceptional

Group Traveler

09-15-2017

Pros: Everyone was absolutely helpful even when they were off their shift.

Cons: A mini refrigerator would be nice in the room.

6.0

Verified Hotel Guest

Pleasant

Family with Young Children

09-15-2017

Pros: Selfie camera in lobby.

Cons: To long will not answer

1.0

Khalid

Very Poor

09-15-2017

Pros: Got charged an extra $406.00 for the room and now I have to go through the bank to get the situation settled. Very dishonest thing to be doing

Cons:

3.0

Michelle

Poor

Group Traveler

09-15-2017

Pros:

Cons: The person next door was smoking marijuana and it was coming into our room. This went on for three days .... despite complaints to the hotel it was not rectified

1.0

Atul

Very Poor

Family with Young Children

09-15-2017

Pros: Nothing

Cons: - This was 2-star hotel and not 4-star - Bathroom was really small and 2-star - Even though we booked 4 ppl double bed room, we only got 2 vouchers for breakfast. - We didn't get our room on time, got temporary room and didn't give rollover bed on time

8.0

Rachel

Very Good

Traveling as Couple

09-15-2017

Pros: Convenient location-central and easy access to the highway and nearby attractions. There was also easy access to the metro if you are a fan of public transportation.

Cons: The parking was limited for on-street parking. If you wanted to park in the garage there was a fee which seemed a little ridiculous considering you were not downtown or in a high volume area.

9.0

Verified Hotel Guest

Wonderful

Family with Young Children

09-15-2017

Pros: Clean, friendly staff, nice amenities

Cons: No.

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

09-15-2017

Pros: Location

Cons: Friendly staff

10.0

Kelly

Exceptional

Business Traveler

09-15-2017

Pros: Everything was clean, the view from the 8 th floor was great... The cookies were wonderful!!! Overall great experience!! I'll be back!!!

Cons: The fact that you had to pay to park!!!

8.0

Verified Hotel Guest

Very Good

Family with Teens

09-15-2017

Pros: Location - 15 min to coronado, old town or Mission Beach

Cons: Expensive parking and wifi

1.0

Verified Hotel Guest

Very Poor

09-15-2017

Pros:

Cons: the front desk staff told me how to parking Ã¯Â¼Å’but they did not say that parking fee is 24 bucks Ã¯Â¼Å’it is very expensive.

5.0

Todd

Fair

Traveling as Couple

09-15-2017

Pros: Front desk staff rude especially since I put reservation in my husband s name and he did not checkin with me.

Cons: No fridge in room or ice machine on floor. No complimentary ice water or coffee in lobby either. Had to pay $25 per day parking which is Rediculous!

10.0

Shacarra

Exceptional

review category group of friends

09-12-2017

Exceptional

Pros:

Cons:

9.6

Dave

Exceptional

solo traveller

09-11-2017

Exceptional

Pros: Great overall

Cons: Charge $24.00 a night for parking

6.7

Martina

Pleasant

young couple

09-08-2017

Pleasant

Pros: Check in was fast

Cons: I don't feel paying 24.00 for the night in your parking structure will bring people coming back when there are so many other choices. I always book there when I'm on town but will think twice regarding the parking

9.2

Susan

Wonderful

young couple

09-08-2017

Even though there were a...

Pros: The people there were extremely nice, friendly and helpful!!! We were very happy there bcz of all the staff!!! They made our stay extra special and so fun!!!!

Cons: We really weren't happy that you had to pay for parking if you wanted your car parked in the garage ( we parked in the street every night which was right there but still felt as though the garage should be part of staying there) We also weren't happy that we had to pay for wifi!!! What the heck!!! Lastly, water bottles were $3.00!!!! Hahhaha. Are you kidding me?!?!?!

8.3

Zecheng

Very Good

solo traveller

09-07-2017

Very good

Pros:

Cons: The free internet is a lie. They only have free internet in the lobby; and there is no free internet connection in the room. You need to pay at least around 10 dollars to access to internet which only support you check emails !

5.8

Garen

Okay

review category group of friends

09-05-2017

Good location with too many...

Pros: Location

Cons: $24/day for parking is ridiculous. I also saw multiple bugs in my room on the walls and the curtains. I also paid extra for a balcony but not to face the rooftop of a parking lot and no frig in the room.

4.6

Robyn

Disappointing

family with young children

09-05-2017

Unpleasant and very frustrating!

Pros: The cookies and the location.

Cons: 1st room- 4th floor where a fan sat blowing in main hallway Broken Sliding Bthrm door - wouldn't move Broken toilet paper fixtures Thermostat wouldn't maintain set temp Bed was hardCalled front desk. Maintenance repaired bathroom door but was unable to repair thermostat. I told him That we had plans and would deal with it later.After returning from dinner that evening, I walked down to complain at the front desk. The supervisor on duty, said he would move us the "next day" to a "luxury suite" on the the 10th, 11th, or 12th floor. The next morning, we went down with our luggage, to the front desk to get our new room. The supervisor that helped me was not available. I explained to the manager on duty what had transpired and she said she could not do that, that they had no such luxury suite. After checking, she said all she could do was switch our room to a high level floor room with a balcony and a fridge.2nd room- Upper level room (I believe 11th floor) Entry door malfunctioned - upon entering, the door to enter the room hit the floor tile, preventing it from opening enough to properly enter. Room was smaller - too small (we had 3 adults) Balcony - a joke, barely room for one person to stand on.Went back to front desk and explained. The manager said they had no better rooms, that she could only put us in a room that was the same as we originally had, but with a balcony, and (after my inquiring) she could have a fridge delivered to our room. I suggested to her, that for all the issues and inconveniences, that in my opinion, our room for the first night be comped. She said she was not able to do that but could only discount it.

9.6

Belinda

Exceptional

young couple

09-05-2017

We enjoyed our stay and...

Pros: The staff were very helpful and friendly! The room was clean and comfortable, and our floor was quiet. And of course, the cookies were yummy!!

Cons: The charge for on site parking was ridiculous, so we looked for parking across the street from the hotel.

7.1

Miriam

Good

young couple

09-04-2017

Good stay

Pros: Nice, big, clean room. Good pool.

Cons: Parking is very expensive at the hotel, but you can park on the street for less money. Also, you have to pay extra for WiFi.

10.0

Gregory

Exceptional

young couple

09-04-2017

It was beyond our expectations....

Pros: Didn't eat breakfast on property

Cons: Everything was fantastic

8.8

Desert

Excellent

review category group of friends

09-02-2017

It was fine. If these...

Pros: Check in was good and cookie excellent. Room spacious clean. Bed ok nothing to write home about.

Cons: Called three times to get sink unclogged. Bathroom has musty smell. Black flakes came out of A/C vent. Ottoman stained with something bright yellow.

9.2

Richard

Wonderful

young couple

08-31-2017

I'll ask not to have...

Pros: Location

Cons: Smell of the hallway and the room. Glue???

8.3

Suzette

Very Good

young couple

08-28-2017

Mall and restaurants near hotel...

Pros: Staff were very friendly and the rooms were clean and spacious.

Cons: The room had a funky smell at first and I disliked the restroom doors.

4.2

Alexis

Disappointing

young couple

08-25-2017

It was alright

Pros: The rooms where very nice and well cleaned

Cons: The wifi wasn't free the location wasn't the best the staff was not nice the day of check in but my check out the lady was extremely nice ! It was over priced and I didn't get much use out of my stay

10.0

Bogdan

Exceptional

family with young children

08-25-2017

Exceptional

Pros: Two pools, Jacuzzi, over all very clean and free Parking on the street next to the Hotel, Very friendly staff, a lot of Restaurants, fast food and stores near by.

Cons: Hotel parking $24/ day rip off

5.0

Raúl

Fair

family with young children

08-24-2017

Terrible, I won't be back.

Pros: The location is excellent!

Cons: Since our arrival, we get charged for everything, Parking Lot 24.00 USD per day, Wi-if 9.00 Usd per day, additional bed for kids 10.00 Usd. Per day, then we came into the room, the main door can't be completely open because it get stuck with the floor, then the balcony window was open and very hard to close it so I call maintenance requesting help to close it but in the 4 days they never appeared. We want to use the coffe maker, and oh surprise it had dirty water on the tank since I don't know when, we use a glass for drinking milk and the glass stays for 2 room without being changed, they do not vacuum the room floor because my daughter accidentally drop some cereal and after they funished the cleaning the cereal was still there. Too expensive hotel for what they have to offer. Last time I stay here.

3.8

Eduardo

Poor

solo traveller

08-22-2017

Poor

Pros: Bed

Cons:

9.2

Andrea

Wonderful

young couple

08-22-2017

Overall, I would stay there...

Pros: Graveyard front desk gentleman was very courteous. Room was spacious.

Cons: Walls are thin.

9.2

Jose

Wonderful

young couple

08-21-2017

Superb

Pros: Clean and high brow at a good price

Cons: The view but this isn't critical. Still okay.

Showing reviews 1 - 5 of 50