Staybridge Suites San Diego-Rancho Bernardo

AAA Inspector Rating
8.7
Excellent
23 Guest Ratings
11855 Ave of Industry
San Diego, CA 92128- Map It
Photos
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AAA Inspector Notes
In the midst of many corporate offices, this home away from home is convenient for a quick dash to that early morning meeting or it can be the sanctuary at the end of a grueling day. Comfortable décor and furnishings make for a real hospitable feel throughout. 116 efficiencies, some two bedrooms. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-15 exit 21 (Carmel Mountain Rd), 1 mi ne to second Rancho Carmel Dr, just w to Innovation Dr, just n, then just e. 11855 Ave of Industry 92128.
Pool
heated outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
complimentary and valet laundry, area transportation-within 5 mi.
Terms
N, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 23 guests
Showing reviews 1 - 5 of 24
5.4
Steven
Fair
young couple
09-20-2016
Pros: Attractive facility, nicely decorated rooms, decent value for rate.
Cons: Standard suite rather small, bed suposedly King, seemed Queen sized. Breakfast buffet unappetizing even by hotel standards. Cold cereal was STALE. Front desk understaffed. Was left waiting without even a greeting for several minutes on checkin. Waited five mins another time to ask a question. Wifi password never worked. Ancient DVD player played image only in black and white. Hotel has 'light housekeeping' policy which means NO weekend maid service. Busiest time of week and no fresh towels, watepaper cans being emptied, beds being made. We opted to leave a day early and two front desk people told us the refund decision rested with Bookings.com. Upon speaking with Bookings learned staff either was under trained or untruthful and refund decision rested with them. After a scathing email from the Bookings agent I received a refund of unused night. Thanks, Bookings! Hotel seems more geared to long term guests than short term or weekend guests.
7.1
Louise
Good
family with older children
08-23-2016
Pros:
Cons: Booking.com advertised this as a "King Suite". That was why I chose this hotel. After checking in and going up to our room to see a Queen size bed, I called down and was told that they only have Queen beds in their suites. Very disappointed, I will not be using your site again since I don't feel that I can trust what you advertise.
8.8
Dr
Excellent
solo traveller
08-23-2016
Pros: The facility was spotless and the decor was very tasteful. My room smelled fabulous every day, although they only cleaned it once, presumably because I was staying longer than a week. However, I was supplied with fresh towels on a daily basis. The staff was reasonably helpful, but not gold star quality.
Cons: I was repeatedly kicked off the internet throughout my stay; then I'd have to sign-in again using the password of the week. One morning I was watching the Olympics on television when the channel suddenly switched to grey. The bathroom lighting was very dull and I noticed that a bulb was out in the fixture. I asked the front desk to replace it, they assured me they would do it that day, and it was never done.
9.2
Robert
Wonderful
family with young children
08-22-2016
Pros: The room had what we needed, the staff was nice, and the price was better than other hotels in the area. Overall, a good experience.
Cons: The wifi password changed on Friday, and it seemed that the website never took the password the first time -- even when you were certain it was entered correctly. And, even when authenticated, over the weekend it was so slow that it was essentially unusable.
10.0
Hyunyoung
Exceptional
family with young children
08-07-2016
Pros: It was really comfortable to stay for a long time. Free laundry machine and dinner was good. I want to stay here again!!
Cons:
Showing reviews 1 - 5 of 24