Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms are petite! But it's got so much ambience, a fabulous staff, and a fabulous location that first time guests become repeaters. Make sure you request for a bay view room.
Smoke free premises. 131 units. 8 stories, interior corridors. Accessibility (Call).
On Embarcadero; between Howard and Mission sts. 165 Steuart St 94105. Station: Folsom.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Parking
valet only.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
refrigerators, pay movies, wireless Internet.
Sports & Recreation
bicycles, trails, health club.
Guest Services
valet laundry, room service.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 715 guests
Showing reviews 1 - 5 of 50
7.8
Verified AAA Guest
Good
06-30-2017
Good location; small room which was OK since we were not in the room that much; appreciated that we were not charged the daily amenities fee since we were not going to use any of the items (as per my request).
Pros:
Cons: Would recommend changing the type of hand soap. I don't like to wash my hands and have pieces of tea leaves on them when I am using the soap.
8.0
Anonymous
Very Good
08-22-2017
Very good
Pros:
Cons: Room was very small.
8.8
Anonymous
Excellent
08-21-2017
Fabulous
Pros:
Cons: Bed too soft and mushy
10.0
Anonymous
Exceptional
08-20-2017
Clean, quiet, and convenient!
Pros: Service and cleanliness were at their peak. Walking right to the market in the morning was such a treat!
Cons: Parking is expensive, but average for a city.
9.6
Anonymous
Exceptional
08-15-2017
We have a wonderful day
Pros: Sorry we didn't have dinner there
Cons:
9.2
Anonymous
Wonderful
08-10-2017
great location and bay bridge...
Pros: great location and opportunity to select sea view rooms overlooking Bay Bridge. we enjoyed wine hour from 5 to 6pm.
Cons: something to eat should be added to morning cofee (just muffins or cookies) and be prepared to spend more that 30$/day to park the car.
10.0
Anonymous
Exceptional
08-09-2017
Overall it was an awesome...
Pros: The view from our 6th floor room of the Bay bridge was amazing! The room itself was a great size, nicely decorated, and overall we had a great time staying at the Harbor Court Hotel!
Cons: I wish I would have had the option to pay for each amenity separately such as the YMCA that I didn't use but had to pay for in the daily amenity rate.
4.6
Anonymous
Disappointing
08-08-2017
Disappointing
Pros: The location.
Cons: we knew we hadn't booked a bay view room. We did NOT expect to be looking at a blank wall. Dark and dreary! The room was cramped. Tiny bathroom with no ventilation or counter space. Not even in room coffee service. The hotel staff was totally unconcerned that we were dissatisfied. Photos are of our view and the tiny bathroom.
9.6
Anonymous
Exceptional
08-08-2017
Great stay, I would book...
Pros: The beds were very large and the resort fee was worth it. They explain it all to you when you arrive and make sure it's all clear.
Cons: The TV was small for the distance from the bed. It was less than 40in and placed on the wall about 12-15ft from the bed.
7.1
Anonymous
Good
08-06-2017
Good
Pros:
Cons: Room too dark
7.9
Anonymous
Good
08-03-2017
Good
Pros: Parking was expensive but that San Francisco
Cons:
9.6
Anonymous
Exceptional
08-02-2017
Excellent Hotel
Pros: Lovely hotel and the staff were extremely nice and helpful!! I would definitely recommend this hotel.
Cons: The room was a little small and the shampoo was empty in the bathroom.
9.6
Anonymous
Exceptional
08-02-2017
Great place to end the...
Pros: Loved the free wine and coffee. The agent in the front named Koi was very helpful as well.
Cons: The parking structure hours of operation close early in the evening and I was unable to use the structure to park my car. The only other option was to use valet.
9.6
Anonymous
Exceptional
08-01-2017
Exceptional
Pros: overall experience was good. in town for the san francisco marathon so it was very convenient to the start and finish lines. not too far from fisherman's wharf
Cons: parking could have more information on the web site. we had already parked at rincon center since we didn't know how to access parking for hotel. room was a bit crowded with our bed size. requested for a bay view, but that didn't happen.
9.6
Anonymous
Exceptional
07-28-2017
If you're running the SF...
Pros: Very comfortable rooms, beds and excellent location for our stay. Great view of Bay Bridge from front rooms. Staff members are friendly and helpful. On Saturday morning don't miss the Farmers Market across the street.
Cons:
10.0
Anonymous
Exceptional
07-28-2017
Exceptional
Pros: Views
Cons: Nothing
9.6
Anonymous
Exceptional
07-27-2017
Exceptional
Pros: Nice lobby and common lounge area. Coffee in morning was a plus.
Found parking right down the street for $10 overnight - beat the hotel's $50 rate,
Cons:
9.6
Anonymous
Exceptional
07-25-2017
Lovely first stay in Chicago
Pros: Rooms are very quiet and the location was superb - close to the city and the airport.
Cons:
9.6
Anonymous
Exceptional
07-24-2017
Great but should warn you...
Pros: Everything
Cons: The 25 dollar amenity fee when we didn't use anything and I don't drink so the free wine that was included was useless, we also didn't access the wifi as we were only there one night
9.6
Anonymous
Exceptional
07-18-2017
Exceptional
Pros: The location, view, staff, comfortable bed, happy hour
Cons: A little expensive but that's SAN Francisco
8.3
Anonymous
Very Good
07-17-2017
Nice boutique hotel in a...
Pros: Location is great as you can walk to tourist sights and restaurants. Beds were comfortable.
Rooms are small but well equipped and clean.
Cons: Staff was helpful when asked but not proactive in greeting or providing information. Breakfast is available through room service but there is no restaurant within the hotel.
9.2
Anonymous
Wonderful
07-16-2017
Superb
Pros: Nice location with view but parking always hard at downtown for each city , but restaurant is in the next door , Japanese food costly
Cons: May next trip stop it again
7.5
Anonymous
Good
07-15-2017
THE BAY BRIDGE VIEW IS...
Pros: good pillows, quiet, KILLER VIEW OF THE BAY BRIDGE!!!!! Friendly staff, overall great.
Cons: price.... had to pay 25 a day extra to use public areas and drink coffee or wine they provided. Never did either. Cost also included use of the YMCA next door, which I did not use. Not necessary unless guest take advantage of those offers. Should be complimentary coffee and wine anyway.
6.7
Anonymous
Pleasant
07-09-2017
Great location...needs better people on...
Pros: Front desk staff is rude and incompetent
Cons: Staff's bad attitude
9.6
Anonymous
Exceptional
07-09-2017
Exceptional
Pros: Quiet area. Walk across the street to the Ward and the bay bridge was amazing at night. Extremely freindy staff.
Cons:
9.6
Anonymous
Exceptional
07-08-2017
Nice location and view
Pros: Service is great, and hotel location, the hotel is nice, honestly looks better in pictures when you book, but is good
Cons: The charge extra $22 daily per internet use and bike ride, you use or not
8.8
Anonymous
Excellent
07-08-2017
Nice Hotel and Great Location
Pros: Very comfortable bed
Cons: Room is rather small, but it didnt really bother us much
7.9
Anonymous
Good
07-07-2017
Great location and a room...
Pros: Great views (if you pay for a view room, if not terrible views of the centre of the building and air conditioner units - we paid to upgrade after we got in the room without a view)
The location of the hotel is fantastic and the wine hour is a nice way to relax before heading out for dinner.
Most of the staff are friendly and helpful.
Cons: Some of the staff were really nice and some where very unhelpful and very curt when talking with them.
Also the idea of having bikes to use is great but when your paying $25 US dollars a night for a resort fee I feel they could have a few more and a better borrowing system so you can actually use them. Sadly they were always out when we tried to borrow them (at different times too through out our three night stay)
6.3
Anonymous
Pleasant
07-06-2017
Expensive for what it is.
Pros: Convenient Location
Cons: No breakfast available in a dining room only room service. only four bicycles available to hire and were always out.
9.6
Anonymous
Exceptional
07-04-2017
Exceptional
Pros: Staff was awesome and friendly
Cons: Housekeeping coming to clean the room so late in the day
10.0
Anonymous
Exceptional
06-30-2017
Beauty by the Bay
Pros: The staff was wonderful - courteous and helpful in arrival. They even upgraded me to a bay view. When I needed directions they were quick to answer.
Cons: Nothing
9.2
Anonymous
Wonderful
06-28-2017
Superb
Pros: view of waterfront was wonderful
Cons:
8.3
Anonymous
Very Good
06-26-2017
Weekend in SF
Pros: view from the room
Cons: i've sent an email to the hotel and they've never replied.
9.2
Anonymous
Wonderful
06-22-2017
Well worth a stay
Pros: Complimentary wine in evening and coffee/tea in morning. The staff were fantastic and always on hand to answer questions. We were travelling onwards by ferry so hotel was in perfect location.
Cons: If we had been staying longer than one night would have been disappointed with size of room.
9.5
Anonymous
Exceptional
06-19-2017
Exceptional
Pros: Loved the free coffee during the morning and the wine tasting during the afternoon.
Cons: Rooms are very very small for the price we paid for a night
7.1
Anonymous
Good
06-19-2017
Quick weekend away
Pros: Location was good
Cons: No bathroom in lobby, no jacuzzi at YMCA, small room, horrible view of buildings, parking was awful. Also had to pay an amenities charge to use the pool AFTER we went!
8.3
Anonymous
Very Good
06-16-2017
Very good
Pros:
Cons: Room was tiny, but excellent location.
8.8
Anonymous
Excellent
06-13-2017
Great value. Clean and comfortable.
Pros: Nice bed and sheets. Definitely a good value. I paid $35 more for a horrible Motel 6 the week before, so I was quite surprised/pleased with the cleanliness and comfort of the room.
Cons: Wasn't expecting much for what I paid, so complaints for me. Small room, but just me -- so didn't need much space.
8.8
Anonymous
Excellent
06-10-2017
Beautiful Bay Bridge View.
Pros: Bed comfy. The fantastic view.
Cons:
10.0
Anonymous
Exceptional
06-05-2017
Dream trip to San Francisco
Pros: The location of this place was an absolutely perfect launch site for getting around the city. We were never more than 10-15 minutes from any site we wanted to see. The views of the bay and the Bay Area bridge were spectacular. But above all, the staff was awesome at every level of service. Our room was always clean and we never wanted for anything. It was my birthday and they surprised me with a fantastic bottle of champagne to celebrate with my boyfriend.
Cons: Not a thing was wrong.
10.0
Anonymous
Exceptional
06-02-2017
A great hotel in the...
Pros: The location is terrific within walking distance of the Ferry Building and AT&T Stadium always friendly staff, excellent service, great amenities and pet friendly. We've always stayed at Harbor Court for our special occasions when in SF since 2002!
Cons: Stayed on the 5th floor and for some reason, we heard loud banging from the adjoining YMCA.
We were offered another room but we declined since were leaving the next day but the manager sent up a bottle of wine and waived some fees.
6.7
Anonymous
Pleasant
05-30-2017
Top location, a little bit...
Pros:
Cons: They charge a service fee regardless if you actually use the facilities or not
7.9
Anonymous
Good
05-25-2017
Bay to Breakers Runner
Pros: The hotel was right next to the starting line to a race I was running. Very convenient.
Cons: Price
9.2
Anonymous
Wonderful
05-23-2017
Superb
Pros: Exceptional location
Cons: Older hotel - peeling paint on ceiling.
10.0
Anonymous
Exceptional
05-21-2017
Highly recommended hotel
Pros: The room was nicely design. Clean and surrounding was quiet. Reception and staffs was very polite and helpful.
Cons: Nil. Everything was perfect.
7.1
Anonymous
Good
05-17-2017
Too cramped.
Pros: I love the location. They have great coffee in the morning.
Cons: I love the location of this hotel and have stayed there many times for that reason. Unfortunately the room is so small as to be claustrophobic. There is barely enough room for one person much less two. The view was a roof top air conditioning unit.
9.2
Anonymous
Wonderful
05-14-2017
Superb
Pros: The young man at the front desk, I can't recall his name but he was a sports enthusiast had a great personality.
Cons:
5.8
Anonymous
Okay
05-02-2017
Okay
Pros: We traveled with 6 months old baby and I didnt check the room size when I booked the hotel. And I was disappointed about the room size when I arrived the hotel room. It was too small to sleep with 2 adult and a baby. So I asked to one of the staff name is John (I think) to find bigger room. And he changed the room for us. Changed room was bigger and also bed was bigger than previous one. He was always smile to us and he sang ABC song for our baby while he was helping to carry baby clip. I would like to say Thank you John.
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