Hilton San Francisco Union Square

AAA Inspector Rating
333 O'Farrell St
San Francisco, CA 94102- Map It
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.4
Bath3.2
Public Areas3.7
AAA Inspector Notes
This high-rise hotel features a nice selection of well-appointed guest rooms. Bring a refillable bottle with you so you can fill them with free filtered water at various stations in the lobby. Smoke free premises. 1919 units. 19-44 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just w of Mason and O'Farrell sts. 333 O'Farrell St 94102. Station: Powell Street.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 3708 guests
Showing reviews 1 - 5 of 50
10.0
Ethel
Exceptional
Traveling as Couple
10-13-2017
Pros: Location was perfect, friendly staff, helpful.
Cons: Expensive parking but to be expected at such location in SF
7.0
Jennifer
Good
Traveling as Couple
10-13-2017
Pros: Great location
Cons:
8.0
Gil
Very Good
Family with Teens
10-13-2017
Pros: Excellent location!!!
Cons: A to little room
1.0
Veronica
Very Poor
Traveling as Couple
10-13-2017
Pros:
Cons: I will never reserve a room here again nor will I recommend anyone visiting. I received no reminder email (which I normally do) about my trip and was charged a $200 no show fee. I have been visiting Hilton for a while but will NEVER again.
9.0
Aaron
Wonderful
Traveling as Couple
10-13-2017
Pros: The hotel is in the perfect location--just blocks from the Powell St BART station (who wants to drive into SF?), good restaurants, and everything else we needed for our trip. And the room we were given was recently renovated--very nice!
Cons: The only complaint I had: I couldn't figure out how to check out via the TV, like the in-room hotel guide said we could. However, it was easy enough to call down to the front desk and do it that way instead.
Showing reviews 1 - 5 of 50