Pictures of famous movie stars abound in the hallways, which lead to rooms named after movies. Cozy guest rooms are comfortably furnished.
Smoke free premises. 65 units. 5 stories, interior corridors. Accessibility (Call).
Just n of Market St; between Eddy and Ellis sts. 111 Mason St 94102. Station: Powell Street.
Parking
valet only.
Dining & Entertainment
nearby.
Room Amenities
no A/C, wireless Internet. Some: refrigerators.
Guest Services
valet laundry.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 91 guests
Showing reviews 1 - 5 of 50
5.8
João
Okay
solo traveller
04-18-2018
Okay
Pros: Location is good.
Cons: The hotel does not have a specific service to sell beverages and/or food. After the restaurant is closed, you cannot get anything else, as wine, drinks, or food. I had to search for delivery apps to get something for me and my friend -- luckily we were able to find something. In my opinion, it is too expensive for what the hotel offers to you.
6.0
Chavonta
Pleasant
04-13-2018
Pros: It was 1 block from Carl's Jr which is 24 hours and it was a few blocks from shopping and Warfield was like 10 min walk away which we attended cheech and chong.
Cons: The noise all night long with sirens and homeless people yelling and screaming and partying all night. There was a homeless that got his head smashed on fire extinguisher by another person on the street. 10 cops showed up real quick.
5.0
Newton
Fair
Business Traveler
04-13-2018
Pros: Price! I stayed here because it's cheap and centrally located.
Cons: It was quite loud at night as it's on a relatively busy intersection. The decor was very old, and the elevator was a bit scary.
8.0
Leeann
Very Good
Solo Traveler
04-13-2018
Pros: Location was great for the price--Union Square was a five minute walk and there were several 24 hr diners nearby to eat at. Beds were comfy and shower had great water pressure
Cons: The transient population did hang outside of the hotel and were loud all night--I was very glad to have brought ear plugs. Small housekeeping issues (soap was opened when we got to the room the first night, one burn mark in the comforter)
5.0
Jeffery
Fair
Business Traveler
04-13-2018
Pros: Once you got past the construction, and up to the room all was well...
Cons: The entire first floor is under remodel construction. It would have been nice to know this prior to arrival. We had to enter through a construction access door. The reception counter is a portable table. Just wasn't what was expected...
5.0
Jessie
Fair
Family with Young Children
04-13-2018
Pros: The price was good, the room was updated and clean.
Cons: The hotel was being remodeled so we had to enter in the side door. The entire street surrounding the door was filled with trash and homeless people who were out there all night.
2.0
Verified Hotel Guest
Poor
Traveling as Couple
04-13-2018
Pros:
Cons: Hotel was completely under renovation so we did not have access to front door, lobby, or anything and they never once told us this or apologized. Not in a safe area. Rooms were old, dilapidated. No curtains on windows. Breakfast offered was a lemon.
1.0
Verified Hotel Guest
Very Poor
Business Traveler
04-13-2018
Pros: Nothing other than the staff was nice but the hotel was understaffed
Cons: No Air conditioner in the room, a dirty pillow case in the shower when we arrived, the entire bottom floor is under renovation and closed off... location had homeless sleeping on the side and front of it ur aging a deficating on the sidewalks.
1.0
Lily
Very Poor
Family with Teens
04-13-2018
Pros:
Cons: Hotel is really dirty in a bad neighborhood. It was a hot week and they didn't have air conditioning. The shower was absolutely black from mold. Carpets terribly dirty. We got there and our reservation was booked for only one room.
8.0
Verified Hotel Guest
Very Good
Group Traveler
04-13-2018
Pros: The carpet in the corridors outside the guest rooms and the on the staircase was not clean. Other than that, it was a good hotel, with friendly front desk staff. The TV in the room and the room heater did not work, but they fixed both.
Cons:
8.0
Mathieu
Very Good
04-13-2018
Pros: Great staff, complementary breakfast , free Coffee available all the time
Cons: The hotel was close to the homeless neighborhood
10.0
Konrad
Exceptional
Traveling as Couple
04-13-2018
Pros: It’s quant character
Cons: Our stay, nothing
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Locations
Cons:
10.0
Lynn
Exceptional
solo traveller
04-03-2018
Exceptional
Pros: Liocation, friendly staff, ambience, lobby, dining area and bar, cleanliness, and in the midst of a very busy area, the room was so quiet, I could sleep well. Would definitely stay there again.
Cons:
5.0
Alexey
Fair
review category group of friends
03-28-2018
It's just ok. The price...
Pros: Bed ok. Cleaning every day. Staff is nice.
Cons: Interior is shabby. Tears and stains on a bed's headboard. Very old furniture. Cracks everywhere in a bathroom.
9.2
Santiago
Wonderful
young couple
03-19-2018
Superb
Pros: Staff was friendly
Cons: The bed could use an upgrade but overall not bad
7.9
Susan
Good
young couple
03-06-2018
Good
Pros:
Cons:
7.1
Sky
Good
review category group of friends
02-01-2018
good but could have been...
Pros: Location, good beds, friendly helpful staff clean!
Cons: Many homeless on the street, city's failure not hotels, wouldn't stay here alone if I wanted to walk anywhere!
7.5
Not
Good
solo traveller
01-24-2018
Good
Pros: The staff is the best!
Cons: Woke up one morning to NO hot water! ☹️
7.5
Anonymous
Good
mature couple
01-09-2018
Good
Pros:
Cons:
7.9
Raymndc
Good
young couple
01-05-2018
Good stay
Pros: Clean enuf well managed
Cons: Bums outside , noise, that's it
7.9
Marta
Good
review category group of friends
12-28-2017
Good
Pros: staff was very helpful, room was clean, and atmosphere good!
Cons: my car got broken into, the street is so sketchy it's hard to relax walking there
10.0
Anonymous
Exceptional
mature couple
12-24-2017
Exceptional
Pros:
Cons:
7.9
Anita
Good
family with young children
11-16-2017
Perfect downtown location close to...
Pros: Location is perfect if u r a tourist without a car and just using public transport.
Cons: Homeless people on the streets. We knew it would happen so it was not a surprise.
8.3
Anders_sweden
Very Good
young couple
11-14-2017
All together was it perfect.
Pros: The location was perfect. Very nice staff. Clean rooms.
Cons: The WiFi was not very good all time, at least from the room on top.
Little noicy outside in nights because of homeless people.
8.8
Aslı
Excellent
review category group of friends
11-13-2017
Fabulous
Pros: Beds really good, staff very friendly
Cons: Noisy street at night
8.3
Liza
Very Good
review category group of friends
11-06-2017
Very good
Pros: Great staff, beautiful hotel with free tea & coffee, free breakfast. Enjoyed my stay!
Cons: The wifi was not very good in my room, but the staff was super helpful in trying to get it to work.
6.7
Vikaram
Pleasant
review category group of friends
10-29-2017
Solid. Not amazing, but fine.
Pros: Staff was super friendly. Accommodated a very early checkin on one of our 3 rooms, which enabled our group to leave our bags and go.
Place was clean.
Cons: Facility is old. Bed was soft/worn.
7.5
Anonymous
Good
mature couple
10-09-2017
Good
Pros:
Cons:
8.8
Marion
Excellent
solo traveller
09-29-2017
Great place to stay
Pros: The room was comfortable and free breakfast was good.
Cons: Air conditioning could have been cooler.
9.6
Kimberly
Exceptional
young couple
09-19-2017
My stay was fun and...
Pros: I liked that the rooms were nice, clean, and comfortable. The staff was very friendly and accommodating.
Cons: Unfortunately, no A/C but it is SF. We were able to ask for a fan to cool the room which I ended up preferring because we got the fresh air from outside. Some other guests were smoking and the smoke made its way into our room through the bathroom vent. No minifridge or microwave to save/eat leftovers.
9.6
Gary
Exceptional
young couple
09-09-2017
It was wonderful, I will...
Pros: The beds were very comfy and the staff were so attentive, kind and always available to help. They really were wonderful and I really felt very comfy in my room.
Cons: No AC, although there was a room fan. Not really a huge deal though
5.4
Anonymous
Fair
review category group of friends
09-05-2017
Passable
Pros:
Cons: Our room was along Eddy Street and Eddy Street is heavily populated with "Street" people who are on the sidewalk all throughout the night yelling, sometimes fighting. We got very little sleep.
3.3
Brian
Poor
young couple
08-23-2017
Slightly disappointing.
Pros:
Cons: The hotel was too near to a run down area of San Francisco. The restaurant wqs not completed and the breakfast arrangements were poor. The hotel was a little shabby and over priced. The wifi connection was the worst we experienced all holiday.
2.5
Anthony
Poor
solo traveller
08-22-2017
Awful
Pros:
Cons: The property looks nothing like the brochure.... lacks simple services.
Dirty, and old furniture.
3.3
Disappointed
Poor
solo traveller
07-28-2017
Don't even think about staying...
Pros: Only the location of this hotel was good. Everything else about it was utterly horrible! What an unmitigated disaster.
Cons: Worst value. Manager was rude. Lobby was ghetto and under construction. Rooms are cramped, old, ugly, and cheaply furnished. This is a $387 hotel?! The experience left me sick to my stomach.
4.2
Kara
Disappointing
young couple
07-17-2017
Disappointing
Pros:
Cons:
5.4
Karlea
Fair
review category group of friends
07-11-2017
Read a variety of reviews..
Pros: The staff were friendly, accomodating to watch our luggage and the rooms are spacious. We could easily get around town from the location. Hopefully the renovations will be great for the hotel.
Cons: The 'Tenderloin' district. I guess it was interesting as a foreigner.. but if this was the only hotel we got to experience on our holiday, we'd be really disappointed. There's no common area to relax in because of the renovations. I wouldn't stay here with children because of the drug-related activity on the street.
5.0
Oliver
Fair
young couple
07-04-2017
Passable
Pros: Although our stay was fine, do not expect the hotel to reflect the online photos any time soon. The Reception, Foyer and Dining space are all under renovation. Breakfast was in a bag and was an apple, a Danish and a bottle of water. Also, although it is a central and convenient location, there are a lot of homeless immediately around the hotel
Cons: Wasn't very clean, particularly in the public areas. Breakfast was not good
9.2
James
Wonderful
young couple
06-16-2017
Block and a half from...
Pros: Helpful staff. Earplugs at front desk, it's in the city! Bagged breakfast to go.
Cons: One ice machine for six story building
7.1
Douglas
Good
solo traveller
05-25-2017
Good
Pros:
Cons:
6.3
Maria
Pleasant
young couple
05-23-2017
Great location for exploring San...
Pros: The location
Cons: The photographs and description of the hotel gave a false impression of what was a basic, jaded hotel. It badly needs a refurb.
We were on a corner room and on one side there was a street where there was a large number of homeless people gathered at all times. This was not a problem in itself, it is a real part of life there, but it was disconcerting to listen to and walk out into when leaving/entering the hotel.
2.9
Peter
Poor
young couple
05-19-2017
Do not go there
Pros: No elevator no internet no tv
Cons: Facility stairs poor conditions old carpet window in bathroom missing pices of glass
5.4
Anonymous
Fair
family with young children
05-18-2017
Passable
Pros: Firm Bed
Cons: Elevator was not working. Lots of homeless people always in front of hotel
2.9
Anonymous
Poor
review category group of friends
05-15-2017
Never again
Pros:
Cons: Everything! If I could gives this a 0 I would. Dirty/stained sheets that had blood stains. Dirty bathroom. No large towels, itty bitty ones, the size of a hand towel are the biggest they had in our room. Elevator not working, stairway was horrible one way access, makes you dizzy. No self parking, valet only which takes them 30 minutes to get. There's no location where they park your car, who knows its out on the streets, people can look in your car and you not knowing it. When we received our car there was a lot of fingers and hand prints. The information online really misguided us. Idk if I will book online again for hotels.
5.8
Grouchysprout
Okay
family with young children
05-12-2017
Hmmm
Pros: Friendly staff
Cons: The hotel was a little worn and the breakfast was a brown bagged breakfast bar, bottle of water and piece of fruit.
8.8
Mslibrarybridge
Excellent
family with young children
05-10-2017
Hotel Bijou Lives Up to...
Pros: Great price, good location. It's cute with the movie theme and lives up to it's Bijou name. Just a bare bones, but clean place. We weren't there to do much more than sleep and accomodations were comfy and adequate. Great place for bargain hunters.
Cons: Google Maps had the address in the wrong area of San Francisco, somehwere in the 2500s! Entering "111 Mason St" on the Google Map App took us to Fisherman's Wharf, which is the opposite side of town from Union Square. Unfortunately, that also meant our Uber driver took us to the wrong place, too. I reported it to the employees at the Hotel and to Google. But I'm surprised I am the first to notice the huge mistake. It was bizarre!
7.1
David
Good
young couple
04-25-2017
Definitely cheaper
Pros: It was close to the Bart station
Cons: Bad area, no air conditioning, loud sirens and noise from the street all night, lots of homeless people around
7.9
Monica
Good
young couple
04-15-2017
Clean room, own bathroom, good...
Pros: Cleanliness of room, bathroom in room
Cons: When we booked our room it said we had a choice of aaa discount or freewine, when we got to the hotel the lady at desk didnt want to give useither and didnt. Didnt get any sleep, homeless people yelling andcursing outside of our window all night long...
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