The theme at this boutique hotel is travel. The lobby is decorated with paraphernalia from all over the world and the elevator is adorned with a world map. Pieces collected from different countries decorate the lobby, giving the space the look and feel of a world traveler's living room. Rooms are contemporary with an accent piece from various countries such as Morocco.
Smoke free premises. 161 units. 9 stories, interior corridors. Accessibility (Call).
0.5 mi w of Union Square; between Hyde and Larkin sts. 1075 Sutter St 94109. Station: Powell Street.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency. The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures.
Parking
valet only.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
no A/C, coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Guest Services
valet laundry, area transportation-Financial District.
Terms
3 day cancellation notice-fee imposed, pets accepted.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 1267 guests
Showing reviews 1 - 5 of 50
9.2
Asabaum
Wonderful
young couple
09-28-2016
Pros: The rooms were clean, spacious & quaint.
Cons: The bathroom was very small
10.0
Scott
Exceptional
young couple
09-25-2016
Pros: The view from our room (912) was spectacular but most of all the staff were warm and friendly and the free wine at 5:30 every day was great!
Cons:
6.7
Pascal
Pleasant
mature couple
09-25-2016
Pros:
Cons: The room are vers badly isolated. We could hear the persons talking in the room next to ours.
So for that reason we will not come back in this hotel.
9.6
Lara
Exceptional
young couple
09-24-2016
Pros: In the middle of everything, you can walk or take a uber. The rooms were so cute, comfortable and clean. The hotel was across a upscale apartment so tourists were limited.
Cons: It was a bit on the expensive side.
9.6
Allie
Exceptional
mature couple
09-24-2016
Pros: Great location, incredible staff. Loved our room, would go back again
Cons:
9.2
Achim
Wonderful
family with young children
09-23-2016
Pros: A wonderful alternative to all the look-the-same hotels. Inspiring design.
Room was quiet but without a pleasant view. But who is much the time in the room in San Francisco.
Cons:
7.9
James
Good
mature couple
09-22-2016
Pros: Very good central location and good value for money
Cons: Poor restaurant facilities and no bar area although I know they are currently working on this
9.2
Elizabeth
Wonderful
young couple
09-22-2016
Pros: Very friendly and helpful staff. Very clean and comfortable hotel. Would recommend a stay at the hotel.
Cons: Bed and breakfast would be easier
10.0
Adrienne
Exceptional
family with young children
09-20-2016
Pros: The pillows were fabulous.
The staff were extremely helpful and entertaining
The location was also ideal
Cons: There was almost nothing.
If I pick one thing - the position of the soap dispenser in the shower was not well thought out
4.6
Adam
Disappointing
mature couple
09-19-2016
Pros:
Cons: Too noisy
8.3
Mark
Very Good
review category group of friends
09-18-2016
Pros: Really helpful staff and free drinks in the lobby early evening
Cons: The fee for valet parking but it seems it's the norm for the city.
8.8
Helen
Excellent
review category group of friends
09-15-2016
Pros: The hotel was conveniently located close to the California cable car and a short walk from Union Square. The fact it was located just round the corner from Mr Holme's Bakehouse was a bonus!
The room was spacious and the beds comfortable. A nice hotel close to the center of SF.
Cons:
7.9
Young
Good
family with older children
09-15-2016
Pros: Nice staff
Cons: Expensive though you need to endure staying at SF
9.2
Adeola
Wonderful
family with young children
09-13-2016
Pros: Nicely decorated and comfortable room. Friendly staff, good location.
Cons: Complimentary breakfast would have been nice.
8.8
Karolina
Excellent
young couple
09-10-2016
Pros: LocationCleanliness Friendly staff
Cons:
5.4
Scott
Fair
solo traveller
08-30-2016
Pros: Staff was very helpful!
Cons: Rooms were very noisy. I could hear every word my neighbors spoke!
8.3
Selena
Very Good
solo traveller
08-23-2016
Pros: Great location within walking distance of many local attractions and easy transport links to others. Nicely decorated, friendly staff. Perfect for a weekend in San Francisco.
Cons: Unfortunately the walls are very thin so in my room I could hear every word of the upstairs neighbours' conversation in the middle of the night. Not great if you're jet lagged and need to sleep!
9.5
Siu
Exceptional
young couple
08-22-2016
Pros: The staff, the water and ice dispenser and the free wine and music every evening.
Cons: The bath tub could be a little cleaner.
8.8
Niklas
Excellent
young couple
08-21-2016
Pros: The hotel staff is better than most hotel staff at 5 star hotels. Excellent service!
The rooms are nice (be sure to take the King size-rooms on the upper floor so you'll get a nice view!) and the cleaning is spotless!
You won't find a better Hotel at this price in SF! The management of this hotel is superb.
Cons: The walls are thin.
The hotel is very close to Tenderloin and Civic Center. There is a lot of junkies, hobos and mentally ill people roaming the streets south-east of the hotel. Avoid the area south of Post street and east of Polk street and you'll be fine!
6.3
Anne
Pleasant
family with older children
08-20-2016
Pros: Cool hip vibe
Music in lobby
Great attitudes of staff
Cons: Very loud at night
Thin walls
Thin windows
8.3
Kristin
Very Good
mature couple
08-20-2016
Pros: Johnny, the doorman was awesome! So helpful and kind.
Cons: A bit overpriced.
6.3
Alexandra
Pleasant
family with young children
08-20-2016
Pros: Nice lobby , old typical hotel. Big bathroom.
Cons: Not really central, expensive for level of quality.
10.0
Chloe
Exceptional
young couple
08-19-2016
Pros: Loved the location, clean boutique room with everything you need, water machine, HBO
Cons: Nothing
8.8
Cynthia
Excellent
mature couple
08-18-2016
Pros: The staff was extremely friendly and helpful.
Cons:
9.6
Ryan
Exceptional
review category group of friends
08-18-2016
Pros: Beds were very comfortable.
Cons:
8.8
Cami
Excellent
young couple
08-15-2016
Pros: Located in a very good position , the staff was very kind & always available.
Room clean & wide.
Close to bus station.
8 minutes walking from Union square.
Cons: The price should have been including also the breakfast.
10.0
Madison
Exceptional
young couple
08-14-2016
Pros: The bed was nice. The bathroom was so nice! And the restruant and menu was very delicious.
Cons: Just no parking :( but that's San Fran for ya. The parking garage was nice just down the street - $20 for an overnight, and you can take it out whenever.
8.8
Chipinsd
Excellent
solo traveller
08-11-2016
Pros: Old style charm. Great front desk.
Cons:
5.4
Christos
Fair
family with young children
08-11-2016
Pros: Decoration
Cons: Thin walls, no noise isolation very cold rooms
7.1
Foong-har
Good
mature couple
08-09-2016
Pros: Clean bright room, and nicely decorated. Staffs are friendly. Location is near Union Square station, which is accessible for transportation. Walk in wardrobe with space to put in the luggage bag.
Cons: Thin walls, noisy. Room is abit small.
7.5
Yana
Good
solo traveller
08-08-2016
Pros:
Cons: Old style hotel with one layer windows, so you can listen all noises from street ( I lived on the 9 floor). What about district, it is not safety for walking with children at the evening, so much drunk people at the street.
6.7
Richard
Pleasant
solo traveller
08-06-2016
Pros: Staff, room & wine at 5:30 - 6:00.
Cons: Hard pillows.
Distance to anywhere good…. e.g. Union Square and Chinatown. The hills make them further than they really are.
The cost.
6.7
Lisa
Pleasant
young couple
08-04-2016
Pros: Room was spacious and a good deal for the city. Bed was comfortable and the closet was huge!! The restaurant next door, Fly, was very tasty and reasonably priced for the location. We were able to eat late, too.
Cons: The walls were VERY thin. I didn't sleep more than an hour all night. Noise from the hallway went very late and started very early. Also I could hear every buzz and Bing of the guy's phone next door! I could even hear the jungle of his belt as he got dressed.... Absolutely no effective sound management in the building.
6.7
Eva
Pleasant
young couple
08-04-2016
Pros: Room nice and clean and bed very confortable
Cons: Not friendly people at deskfront
Very expensive for what you get (although i guess San Francisco is very expensive)
5.4
Sinead
Fair
young couple
08-03-2016
Pros: Quirky lobby area.
Cons: The noise from everyone and everything around.. banging doors, elevators, water dispensers, people 2 floors down in the lobby!
No option but to valet park at additional cost.
8.3
Valerie
Very Good
review category group of friends
08-02-2016
Pros: Service by staff was great.
Cons:
8.3
Elaine
Very Good
mature couple
08-01-2016
Pros: I like the funkiness of this place. The lobby was super comfortable with the fire place going at all times. A nice touch to have a cocktail hour in the early evening. I loved the cast iron bath and the decor. The place is what I expected for San Francisco.
Cons: I am not crazy about carpets in hotel room...but that's my thing.
9.6
Lillian
Exceptional
mature couple
07-31-2016
Pros: The bed was fantastic and the staff very helpful.
Cons:
8.8
Rogerio
Excellent
family with older children
07-31-2016
Pros: Excellent staff, especially Mr Gio at the front desk. Gave us excellent tips to go around the city.
Cons: Paying for parking when the hotel is already expensive compared to other major cities
9.2
Doug
Wonderful
young couple
07-31-2016
Pros: Fantastic staff, complementary wine and music half hour daily, decor a little bit exotic. Comfortable bed.
Cons:
9.2
Krnjis8
Wonderful
family with young children
07-29-2016
Pros: I like it
Cons: None
9.6
Amerizza
Exceptional
young couple
07-28-2016
Pros: The staff was friendly, upgraded our room. The restaurant was delish.
Cons: Valet parking is not free.
9.2
Ana
Wonderful
family with young children
07-28-2016
Pros: The staff are wonderful. Very friendly and welcoming. Very helpful. The free wine happy hour is neat. Great vibe at this hotel.
Cons: Beds are too soft.
7.9
Jaminsky
Good
solo traveller
07-25-2016
Pros: - location, proximity to Union Square but also Civic Center
Cons:
9.2
Danielle
Wonderful
solo traveller
07-23-2016
Pros: Good and quiet location. The staff is super friendly and tries to help you out with all your questions.
Cons: The only negative that I could mention, which was mentioned in previous comments as well, is that the building is older and through that it is not as soundproof as newer ones. But, if you bring earplugs, you will be fine ;-)
8.8
Christine
Excellent
review category group of friends
07-21-2016
Pros: Nice room. Good price
Cons: Noisy neighbors one nite
10.0
Kathleen
Exceptional
review category group of friends
07-20-2016
Pros: The front staff were excellent. I'm so sorry I misplaced their names. Any question or need was taken care of. Would return if we come back to San Francisco
Cons:
6.3
Frode
Pleasant
family with older children
07-19-2016
Pros: Helpful staff giving very good recommendations. Professional. Quality.
Cons: The restaurant is serving dishes from the middle east which are good but perhaps not our children's favorite. The hotel is located close to a dodgy neighborhood. The room we had was small. Valet parking is the only option.
9.2
Laura
Wonderful
family with older children
07-19-2016
Pros: Staff were excellent and very friendly (some of the best service I ever experienced!!). Beds and rooms were very comfortable. Onsite restaurant served unique and delicious food. Value for money definitely 5 stars!!
Cons:
7.1
Sharito
Good
solo traveller
07-17-2016
Pros: Staff was extremely helpful and friendly.
Cons: I could hear the person in the room next to me as she was talking. It was like she was practically in my room.
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