Located on the Embarcadero, within walking distance of the Ferry Building and a short bus hop to the AT&T baseball stadium, the hotel offers petite, elegantly furnished guest rooms.
Smoke free premises. 62 units. 5 stories, interior corridors. Accessibility (Call).
Waterfront. On Embarcadero; between Howard and Mission sts. 155 Steuart St 94105. Station: Folsom.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
2-5 night minimum stay - seasonal, 5 day cancellation notice-fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 332 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: We really enjoyed the warm welcome that we received upon arrival and the location. Easy to go to and from many places easily. The Hotel was pretty quiet for resting at night and the staff was always willing to assist you with any questions.
Cons: We had a situation with the battery of the smoke detector being low. The night staff was not educated to assist and it took quite some time just to get it replaced.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location. Perry's downstairs has a good Happy Hour.
Cons: No.
8.0
Anonymous
Very Good
08-11-2017
Pros: staff
Cons: small rooms
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location and friendly staff
Cons: Room and bathroom were very small. Staff was friendly but not well-informed
10.0
Anonymous
Exceptional
05-05-2016
Exceptional
Pros: The bed was wonderfully comfortable and the staff extremely pleasant and friendly
Cons: No view
10.0
Anonymous
Exceptional
05-03-2016
The Griffon is the best...
Pros: great view on bay (419); great staff front desk and valet; convenient restraunt;
Cons:
8.8
Anonymous
Excellent
04-28-2016
Great griffin
Pros: Loved the make up cloth and all the little extras in the room
, plus complimentary coffee and fruit downstairs and fantastic staff loved all the decor and bathroom although small was totally up to date - towels and robes lovely - all very bijoux
Cons: Rooms are tiny ! One pillow. A little lumpy and our bed sort of went into the middle !! Coffee in room too weak for me ( coffee downstairs great )
10.0
Anonymous
Exceptional
04-21-2016
Excellent stay
Pros: Excellent location and nice room.
Cons:
9.6
Anonymous
Exceptional
04-21-2016
Convenient and Comfortable
Pros: Great location, across from the Ferry Building. Restaurant/pub in the lobby, very convenient. Extremely comfortable beds! Friendly staff. Nice style of rooms.
Cons: Nothing really, we wanted to return to the hotel on our return to SF but the hotel was booked out on our dates.
8.8
Anonymous
Excellent
04-17-2016
Good place at Embarcadero
Pros: Convenience to Ferry Market. Perry's a part oh hotel. Very friendly valet service.
Cons: Very small room.
10.0
Anonymous
Exceptional
04-12-2016
A wonderful quaint hotel
Pros: Convenient location to everything I want. We stayed in a room on the end with a view. The staff is very nice and helpful. The rooms are small, but that's what you got when it was built at the turn of the 20th century. It is just a nice, quaint hotel.
Cons: Not much can be done about it, but the elevator is really small and slow. The interior rooms are like interior rooms on a ship. No windows to the outdoors. Go for the end suites.
10.0
Anonymous
Exceptional
04-12-2016
Great boutique hotel, a hidden...
Pros: The room was small but very comfortable, the staff were all very nice and helpful.
Cons: Would have preferred the great view of the bay bridge.
4.6
Anonymous
Disappointing
04-12-2016
Other than the location this...
Pros: The location was the best part.
Cons: The room is so small that the TV was mounted to the wall above the sink. The sink was outside of the bathroom. The elevator is small and congested. We asked to get our room ready before the stated time because we had an early flight there and when we arrived they said it would t be ready until 1pm (regular check in 3pm and time we asked was 12pm) they were going to call when the room was ready and we never heard anything. There was construction all around as well.
7.5
Anonymous
Good
04-12-2016
Good
Pros: nice bar
Cons: extremely small room, windows openning on inner courtyard
9.2
Anonymous
Wonderful
04-11-2016
Great location!
Pros: King bed was comfy, the bay was right outside the hotel, the restaurant downstairs was tasty.
Cons: You have to walk through the restaurant to get to the front desk.
9.2
Anonymous
Wonderful
04-01-2016
Superb
Pros: The pillows are perfect so is the bed. The staff are really friendly and helpful.
Cons: A bit far out from all the action
Bathroom sink in the bedroom
5.4
Anonymous
Fair
03-27-2016
Passable
Pros: Ovation good
Cons: Bed very very uncomfortable
Room tiny tiny
9.6
Anonymous
Exceptional
03-15-2016
A comfortable place to stay
Pros: Staff were friendly and helpful. Bed super comfortable.
Cons: Room was small but still had everything we needed
9.6
Anonymous
Exceptional
03-08-2016
Exceptional
Pros: The staff was superfriendly, perfect location and nice restaurant
Cons:
10.0
Anonymous
Exceptional
02-24-2016
great hotel! very much recommended
Pros: great location. easy to get to and from by bus/metro
Cons: parking is $45 a day, while a garage across the street charges $30
3.8
Anonymous
Poor
02-17-2016
Poor customer service - They...
Pros:
Cons: The front staff is dishonest. If you ask them a question to something they don't know they just make things up. No manager on duty and no follow up call from the manager like the front desk promised - big surprise.
10.0
Anonymous
Exceptional
01-26-2016
Charming hotel with a friendly...
Pros: The location was very convenient for exploring the city. Room was small, but planned so well that it had everything we needed. The staff helped with every question we had. And the tea and fruits in the morning were perfect for starting the day in a cosy way. Overall it's an excellent hotel, would stay there again.
Cons:
10.0
Anonymous
Exceptional
01-23-2016
Charming hotel, excellent location
Pros: Charming hotel, immaculately maintained. Rooms are small, but that's to be expected in an old building. The staff was really great. When they learned we were in town for my birthday, they upgraded us to a suite and brought us champagne. Overall, we had a great stay and highly recommend this place to travelers who don't want to stay in the big, generic hotels.
Cons:
7.9
Anonymous
Good
01-23-2016
Good
Pros: I had read some reviews that mentioned a lack of a view and small rooms. I did not have a room with a view of the Bay Bridge, but I didn't need one. I was meeting my son and his g/f in SF for his birthday, so it was great that they did have a room with a view. The staff were very nice, starting with the valet parking guy. Good time.
Cons: Price of parking. There was an extra charge on my credit card statement (not related to parking) that was not on my bill that I received at check out.
10.0
Anonymous
Exceptional
01-20-2016
Great Place to Stay
Pros: Good location. Clean, nicely kept. Staff was friendly and accommodating. The restaurant downstairs was nice and the food was good. Small but it didn't seem cramped.
Cons: We didn't have a view at all. Which wasn't an issue,but it was funny to look out the window to a 6ft by 4ft "courtyard" which was really just a small space between the other rooms.
10.0
Anonymous
Exceptional
01-19-2016
Great people and a great...
Pros: Excellent and friendly staff. Great location in the city for people on business or that are just there to be tourists. The rooms aren't big but the layout is nice with great room design.
Cons: We asked for a mini fridge due to special dietary needs. They sent one up with no issue but i didn't work. Asked for another fridge and it barely worked.
8.3
Anonymous
Very Good
01-19-2016
Very good
Pros: Comfy beds, nice location
Cons: Skip Perry's for breakfast--expensive and mediocre.
Cons: they suggested local valet parking for 45$ saying that was the best rate, after a brief 2 minutes walk we discovered a parking for 30$ a day.
At least the first night was weekend and the street parking was free. The very kind employee at the desk showed us how to avoid the very expensive valet parking.
8.3
Anonymous
Very Good
01-03-2016
Very good
Pros: Great location, clean, friendly staff
Cons:
9.6
Anonymous
Exceptional
01-03-2016
Cozy Hotel for a Cozy...
Pros: Very charming and cozy. The restaurant/bar was awesome. We want to come back! Thanks for a great stay!
Cons:
9.6
Anonymous
Exceptional
01-01-2016
Exceptional
Pros: Loved the view; loved the neighborhood; loved Perry's downstairs!
Cons:
10.0
Anonymous
Exceptional
12-24-2015
Love it!
Pros: Lovelly place and great breakfast:)
Cons:
9.2
Anonymous
Wonderful
12-20-2015
Great location, nice room
Pros: Friendly personel, great location, nice room, modern decor.
Cons: The window looks into a courtyard, and you can open the window with a small hand crank. We were offered a suite with bay view for only 25% ($45) more, which is actually not bad.
10.0
Anonymous
Exceptional
12-08-2015
awesome stay, just what we...
Pros: the location, the privacy, the historic charm.
Cons: nothing, it was amazing.
9.6
Anonymous
Exceptional
12-06-2015
Exceptional
Pros: The best hotel for the prize for a room with the most beautiful view! And close to great restaurants and the ferry building farmers market! A treat for us for a weekend getaway!
Cons:
5.0
Anonymous
Fair
11-20-2015
Passable
Pros: Location and hotel restaurant.
Cons: My room was very small and not very confortable.
9.2
Anonymous
Wonderful
11-10-2015
Nice hotel
Pros: Localisation is excellent, the place is quiet and staff is very pleasant.
Cons: Matress are a bit roo soft.
9.2
Anonymous
Wonderful
10-29-2015
Great location, pleasant accommodation and...
Pros: The vibe.
Cons:
8.8
Anonymous
Excellent
10-19-2015
7th of 11 hotels during...
Pros: The bed was most comfortable among all hotels during our trip. The restaurant on the ground floor is very good place to have lunch or dinner or even breakfast.
Cons: Objectively hotels in San Francisco are overpriced. A sink is in bedroom, not in bath, but for us it was not a problem.
9.6
Anonymous
Exceptional
10-13-2015
A gem.
Pros: Beds were wonderful
Cons:
10.0
Anonymous
Exceptional
10-11-2015
Exceptional
Pros: Location& clean
Cons:
10.0
Anonymous
Exceptional
10-10-2015
Best equipped and lay-out single...
Pros: I tend to rate hotels on three things: good bed, good shower and quiet nights. Hotel Griffon scored well on all three. I stayed in the single room and I have never experienced such a tiny room that was so well organized. The window faced a wall, which made it a bit dark, but this was excellent for me to get over my jet lag. The bed was so nice and soft and the shower was warm and had a good water pressure.
Staff was really friendly, they'd let me put my rented bike indoors.
Cons:
9.6
Anonymous
Exceptional
10-08-2015
Best hotel to stay at...
Pros: Great location easy access to ferry and muni stations.
Cons:
7.1
Anonymous
Good
10-07-2015
Decent value in an overheated,...
Pros: Location, nearby restaurants and friendly staff
Cons: Our room was tiny and dark. The bathroom was so small that the sink was in the bedroom.
9.2
Anonymous
Wonderful
10-06-2015
Perfect location!
Pros: great location for views and baseball. Staff very ready to please. Restaurant right there.
Cons: a little pricey.
10.0
Anonymous
Exceptional
09-30-2015
Exceptional
Pros: Staff was very friendly and efficient. Location great!
Cons:
8.8
Anonymous
Excellent
09-28-2015
Luxurious and comfortable
Pros: All staff were great which is hard to find these days, including restaurant staff. Room was luxurious and comfortable. Location was close to the Ferry terminal and the F line tram.
Cons: Room was quite small but this didn't really bother us.
10.0
Anonymous
Exceptional
09-22-2015
Special boutique hotel, ideally located...
Pros: The room is extremely well designed and efficient. The double paned windows meant that it was very quiet even though we were on the 3rd floor. It is a charming, extremely well located little hotel. We love it.
Cons:
9.6
Anonymous
Exceptional
09-20-2015
Exceptional
Pros: amazing view from our room. They remembered the rose petals/champagne I'd requested
Cons:
7.9
Anonymous
Good
09-08-2015
Great location, good value
Pros: Great location, reasonable price, upbeat and friendly staff. Room was clean.
Cons: Room was small and stuff and the bed was not comfortable. Staff seemed more eager than capable when asked simple questions about transit schedules and restaurants.
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