Located on the Embarcadero, within walking distance of the Ferry Building and a short bus hop to the AT&T baseball stadium, the hotel offers petite, elegantly furnished guest rooms.
Smoke free premises. 62 units. 5 stories, interior corridors. Accessibility (Call).
Waterfront. On Embarcadero; between Howard and Mission sts. 155 Steuart St 94105. Station: Folsom.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
2-5 night minimum stay - seasonal, 5 day cancellation notice-fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 242 guests
Showing reviews 1 - 5 of 50
9.2
Liz
Wonderful
mature couple
09-29-2016
Pros: People at front desk very friendly (Olivia, woman with accent, all others.) Porters also friendly (Victor, and the other guy). It felt like home (vs. Le Meridian.)
Cons:
6.3
John
Pleasant
mature couple
09-19-2016
Pros: Location. Staff.
Cons: Room design poorly laid out. Claustrophobic. Noisy.
8.8
Colleen
Excellent
young couple
09-19-2016
Pros: great location. helpful staff Pete's coffee
Cons: very small with very small window on aireell. No view
8.8
Lindsay
Excellent
young couple
09-18-2016
Pros: Loved the warm welcome we received from Damian. He was really friendly and helpful, and ensured check in was prompt. The hotel is stylish with the added bonus of Perry's attached.
Cons: Our room was hot, and the air con didn't really cool it down much during the night. Also the sliding bathroom door didn't move free and easy, which disturbed sleep when my partner used the bathroom during the night.
10.0
Michael
Exceptional
mature couple
09-15-2016
Pros: Staff were helpful and friendly, near transport links, convenient part of city, recommended.
Excellent breakfast at Perrys within the hotel.
Cons:
7.5
Julia
Good
young couple
09-15-2016
Pros: Location and staff
Cons: Room size and price
10.0
Mary
Exceptional
young couple
09-09-2016
Pros: Perri's restaurant was excellent, such a surprise to be seated out the back just about under the Golden Gate Bridge
Cons:
8.8
Diane
Excellent
review category group of friends
09-07-2016
Pros:
Cons: The receptionist should be more fluent in English, go figure.
10.0
Milton
Exceptional
young couple
09-02-2016
Pros: Great service and helpful staff. Champagne for our anniversary a big plus!! Turn down service and chocolates ixing on the cake!!!!
Cons:
9.2
Kate
Wonderful
young couple
09-02-2016
Pros:
Cons: Couldn't open room windows....
8.8
Jordan
Excellent
young couple
08-30-2016
Pros: The bed was so, so comfy. Also loved that the building was old and historic, but it had modern touches. The mini tablet in the room was super convenient.
Cons: The fire alarm had been disarmed by whoever stayed previous - it was disconnected and covered with a shower cap. It was easy enough to reconnect on our own, but . . . still. Definitely not enough to mar our stay whatsoever.
7.5
Steven
Good
young couple
08-30-2016
Pros: Bed was super comfy
Cons: Room was kind of small
8.3
Andrew
Very Good
young couple
08-29-2016
Pros: Great price. Decent location by all piers and Oakland bridge.
Cons: Rooms were a little small. Only one small elevator.
7.5
Connie
Good
solo traveller
08-27-2016
Pros:
Cons: cigarette smell in the room and it is supposed to be a non-smoking room.
9.2
Sandra
Wonderful
mature couple
08-21-2016
Pros: This hotel is becoming one of our favorites in San Francisco. Great location, great staff, and great value.
Cons:
7.1
Oz
Good
mature couple
08-19-2016
Pros: Room upgrade. I went to check-in and asked for a room upgrade which I was happy to pay for, but was upgraded for free to a bay view room with more space.
Cons: The room shown to us on arrival was seriously one of the smallest hotel rooms I have ever seen. The only window looked straight into the side of the next building a few feet away. The look on my wife's face was one of absolute disbelief.
9.2
Anne
Wonderful
mature couple
08-18-2016
Pros: Excellent location. Comfy bed. Great breakfast available at Perry's next door. Friendly and attentive staff.
Cons: $400 for one night in a standard Queen bed room (including valet parking). Historic building had charm but quirks: floor was uneven in room 211; tiny room with view of air shaft; sink in bedroom, not in bathroom.
9.2
Mary
Wonderful
mature couple
08-17-2016
Pros:
Cons: I would have liked a view, but I suppose a room like that was not available at the time I booked.
9.6
Donna
Exceptional
mature couple
08-15-2016
Pros: Bedding & bed perfect. Very comfortable & dark. Staff very friendly. Having Perry's next door is a real plus. Great local restaurant & staff.
Cons: Sewerage in the area is really bad. May be the deciding factor in choosing another hotel. The city needs to address problem
7.5
Don
Good
mature couple
08-13-2016
Pros: Nice bar and good in house
Cons: All good
6.7
Dean
Pleasant
review category group of friends
08-03-2016
Pros: Amenities including the robe and coffee.
Cons: Room incredibly claustrophobic and facing a wall which we weren't told.
6.7
Jc
Pleasant
solo traveller
08-03-2016
Pros: Location
Cons: Small rooms, tiny elevator, expensive valet parking, no late checkout so felt rushed to check out, took 3 tries to get the right room despite specifying needs by phone days before arrival.
9.6
Stephen
Exceptional
mature couple
07-30-2016
Pros: GREAT LOCATION !!! Easy to get to the major areas of interest.
Cons:
10.0
Andrew
Exceptional
mature couple
07-19-2016
Pros: Location fantastic. We arrived about 9.00pm and could still get a meal at Perry's. Staff very friendly. Good value
Cons: We stayed on June 9th and had a slightly bigger room than this recent stay. This room was ok but preferred the slightly bigger room.
10.0
Paul
Exceptional
review category group of friends
07-12-2016
Pros:
Cons: Tiny elevator
8.8
John
Excellent
mature couple
07-08-2016
Pros: The bed was amazing!!!
Perry's was perfect!
Location was excellent!!!!!!!
Cons: I don't like toilets w/ push buttons! :))
8.8
Diane
Excellent
mature couple
07-07-2016
Pros: Friendly staff, comfortable beds, great location
Cons: Room small if in standard, lacked refrigerator
10.0
Martin
Exceptional
young couple
07-05-2016
Pros: Everything was great! Perfect location, clean and comfy room and friendly staff.
Cons:
8.8
Jordan
Excellent
young couple
07-03-2016
Pros: Bed extremely comfortable. Had an executive suite with balcony which was fantastic
Cons: Parking prices are ridiculous considering how much the rooms cost
10.0
Keri
Exceptional
solo traveller
07-03-2016
Pros: The price, location, amenities and staff were all awesome!
Cons:
9.2
Linda
Wonderful
review category group of friends
06-29-2016
Pros: Friendly front desk staff and valet. Great location close to restaurants.
Cons: Our room was very small. Not easy to move around.
7.9
Hilary
Good
solo traveller
06-28-2016
Pros: Great location. I am not a fan of staying in Union Square so it's great to have this option near the Ferry Building and close to the water. The rooms are VERY small but fine for a single traveler. My first room was terrible, facing a lit vent with a slanted floor. They were very nice and switched me immediately in spite of being almost full.
Cons:
8.3
Sue
Very Good
mature couple
06-27-2016
Pros: Lovely staff, great location and v good bar/restaurant attached to the hotel
Cons: Bathroom small and decor a little tired
8.8
Lori
Excellent
solo traveller
06-27-2016
Pros: Room was very nice and comfortable.
Cons: Was next to stairs and elevator. When people talked in hall could hear them very clearly.
Room was pricy for me. I saw at an earlier time it was half price.
10.0
Mary
Exceptional
mature couple
06-26-2016
Pros: Everything about the Hotel Griffin was excellent! Can't wait to go there again!
Cons: Just a bit loud at night, but Perrys was just wonderful too.
10.0
Sharon
Exceptional
solo traveller
06-23-2016
Pros: Overall good experience! Room colors and decor made room feel comfortable. All staff very helpful.
Cons: No issues to report.
9.6
Trenton
Exceptional
young couple
06-22-2016
Pros: Luxury finishes and stylish
Cons: Small rooms comparatively
2.9
Don
Poor
mature couple
06-19-2016
Pros: Bed was very comfortable. Very quite room. Friendly staff. Excellent location. On weekend and nights plenty of parking on street.
Cons: Elevator old and slow.
6.7
Betty
Pleasant
mature couple
06-19-2016
Pros: Location and perry's food was great
Cons: Parking a little high some self parking in the area was $25.00 a day.
7.9
Reuven
Good
young couple
06-19-2016
Pros: Good location
Cons: Weird smell inside the room
10.0
Elaine
Exceptional
mature couple
06-16-2016
Pros: The staff was great from arrival to departure. Nice bar/restaurant downstairs. comfortable bed. Small room but had everything we needed.. Great location.
Cons: Didnt like the parking fee but was aware of it before going.
8.8
Joan
Excellent
solo traveller
06-12-2016
Pros: Staff very helpful.
Cons: Bed was a little soft.
9.2
Suanne
Wonderful
family with older children
06-11-2016
Pros: The staff members were really friendly and very helpful-- hotel very comfortable. Really liked the location
Cons:
10.0
Darlene
Exceptional
mature couple
06-10-2016
Pros: The bed was very comfortable. Very nice location.
Cons: The water pressure in the shower was very slow.
7.1
Somja
Good
family with older children
06-09-2016
Pros: The location was great just a few mins walk to all the great tourist and shopping areas.
Cons: There was hair on the bathroom floor and the pillows
9.2
Oliver
Wonderful
mature couple
05-29-2016
Pros: The bar had draft Sierra Nevada Torpedo and Anchor Steam! IMHO, as someone from England, California now produces the best selection of craft beers in the world!
Cons: Backed up drain on street outside with bad odor. Suspect it was a temporary problem.
10.0
Charles
Exceptional
mature couple
05-28-2016
Pros: Front desk staff very helpful with providing
information and having pleasant demeanors.
Housekeeping and maintenance staff
very friendly.
Decor soothing like being at a spa.
Cons:
9.6
Ping-hsun
Exceptional
solo traveller
05-24-2016
Pros: Clean room and friendly staff.
Cons:
8.8
Juha
Excellent
mature couple
05-18-2016
Pros: Nice hotel with a good location
Cons: Too active cleaning lady woke us up on Sunday morning,
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