Hyatt Regency San Francisco

AAA Inspector Rating
8.7
Very Good
1372 Guest Ratings
5 Embarcadero Center
San Francisco, CA 94111- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.2
Public Areas4.0
ARATED
AAA Inspector Notes
This hotel features an enormous and impressive lobby area and is located on the Embarcadero, across from the ferry building and close to Fisherman's Wharf. Smoke free premises. 804 units. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Foot of California and Market sts; in Financial District. 5 Embarcadero Center 94111. Station: Embarcadero.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: microwaves.
Sports & Recreation
trails, exercise room.
Guest Services
valet laundry, boarding pass kiosk, rental car service, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1372 guests
Showing reviews 1 - 5 of 50
8.6
Verified AAA Guest
Excellent
Couple
08-03-2017
Awesome location!! Very clean. Staff typical of a large hotel. No complaints!!!
Pros:
Cons:
2.0
Verified Hotel Guest
Poor
Solo Traveler
01-12-2018
Pros: The only nice experience I had in the hotel was with the housekeepers. They all are super nice and diligent. Location is great, but not worth the price.
Cons: The outlay of the rooms is poor. It was cold in the room because of the gap in the balcony door. Which was more like a huge window. Staff at the front desk has zero understanding of the customer service. Felt like 2.5 star hotel at most.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-12-2018
Pros: I liked that it was close to the Cable Car and within walking distance to Fisherman's Wharf.
Cons:
9.0
Chris Sheyns
Wonderful
Traveling as Couple
01-12-2018
Pros: Location and room price.
Cons: The description said, 'bay view', but we got buildings instead.
6.0
Robert
Pleasant
Traveling as Couple
01-12-2018
Pros: The staff.
Cons: Had a Regency Club room on the top floor. One light in the shower did not work. Had to call for extra towels. Body lotion bottle was empty. Of the two massage chairs in the Regency Club-one did not work.
Showing reviews 1 - 5 of 50