Kensington Park Hotel

AAA Inspector Rating
450 Post St
San Francisco, CA 94102- Map It
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.1
Public Areas3.1
ARATED
AAA Inspector Notes
Conveniently located, the hotel combines classic contemporary style with modern conveniences to create a comfortable and relaxing atmosphere. Smoke free premises. 93 units. 8 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just w of Union Square. 450 Post St 94102. Station: Powell Street.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Parking
valet only.
Dining & Entertainment
Farallon, see separate listing.
Business Services
Available on premises
Room Amenities
no A/C, coffeemakers, wireless Internet, safes. Some: refrigerators.
Guest Services
valet laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1115 guests
Showing reviews 1 - 5 of 50
8.3
Anonymous
Very Good
solo traveller
04-22-2018
Very good
Pros: Close proximity to almost everything. It is near Union Square, Powell St for the cable car, Bart, Malls and Malls galore.
Cons:
10.0
Anonymous
Exceptional
solo traveller
04-21-2018
Exceptional
Pros:
Cons:
9.2
Claudia
Wonderful
family with young children
04-20-2018
Superb
Pros:
Cons:
9.6
Claudia
Exceptional
family with young children
04-20-2018
Exceptional
Pros:
Cons:
5.0
Hailey
Fair
young couple
04-17-2018
Awful
Pros:
Cons: This is absolutely the worst hotel experience I’ve ever had. The room itself was sub par for the price. It was $190 for one night, but I was double charged and ended up paying almost $400. The bathroom was crap. The water pressure in the shower sucked, and the water temp kept fluctuating even though I wasn’t touching the knobs. The staff wasn’t rude, but they weren’t really polite either. The woman at the front desk when we checked in was wearing a see through blouse, which is just so unprofessional. Before checking in, I checked my bank account to make sure I would have enough and saw that I was already charged - several hours before even entering the city. During check in, I had to give her my card and put in my pin for “authorization” and told her I was already charged. She assured me it wouldnt charge my card again. Later, while out enjoying the city, my card was declined. I checked my bank account again and I was indeed charged a second time. When returning to the hotel, I talked to the same woman at the front desk and she said that’s the authorization, it should drop once I check out. Fast forward to check out, it was a guy behind the desk this time, and he printed a receipt for the night and told me once again that the second charge would drop that same day. After checking my account again this morning and seeing that there was still a pending charge, I called my bank to see if they could release the hold. They told me it’s not a hold and that I was charged twice, and it had been approved twice so I had to file a dispute and it will take a month to get that money back. Meanwhile, my account is overdrafted and I still haven’t gone grocery shopping. This hotel was not worth the $190 I agreed to pay. It is certainly not worth the $380 that has been taken from me. Needless to say, I will not be returning and I am telling everyone I know to avoid this hotel. This whole ordeal ruined my vacation in San Francisco and the rest of my work week.
Showing reviews 1 - 5 of 50