Palace Hotel, A Luxury Collection

AAA Inspector Rating
8.7
Excellent
1031 Guest Ratings
2 New Montgomery St
San Francisco, CA 94105- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
A 1909 San Francisco landmark, the hotel has been lovingly restored and offers newly renovated guest rooms and luxurious common areas. Smoke free premises. 556 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Just e of Union Square; at Market St. 2 New Montgomery St 94105. Station: Montgomery Street.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, also, The Garden Court, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: coffeemakers.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, boarding pass kiosk, room service, child care, area transportation-within 5 mi.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1031 guests
Showing reviews 1 - 5 of 50
10.0
Db
Exceptional
mature couple
09-28-2016
Pros: Lovely hotel and we received an awesome rate. The service was very attentive. Lobby space is nice and comfortable. Location is good.
Cons:
9.2
Amanda
Wonderful
young couple
09-28-2016
Pros: The beds were super comfy, and the staff was quite friendly. Free WiFi if you have a starwood preferred guest account. The hotel itself is beautiful!
Cons: The bathrooms in the standard rooms are fairly small, but still nice.
8.8
Torin
Excellent
mature couple
09-28-2016
Pros: The renovation of the old building
Cons: 15 bucks for wi-fi
9.2
Isabela
Wonderful
mature couple
09-27-2016
Pros: The hotel is absolutely beautiful. The rooms are clean and well decorated, full of charecter. Although we were so central, the noise wasn't a problem. Friendly staff.
Cons: We thought it was weird that there was no minibar. The location is great if you want to be in town but this whole area is full of homeless people.
8.8
Rocksan
Excellent
young couple
09-27-2016
Pros: Beautiful place. The bed was very big and comfortable. Wish the window could have been cracked and the shower had more pressure and fully closed.
Cons: There was a delay in getting our bags and the concierge was not as helpful in assisting with a surprise amenity for a birthday as I would have wanted. Otherwise overall very accommodating.
Showing reviews 1 - 5 of 50