Palace Hotel, A Luxury Collection

AAA Inspector Rating
8.7
Excellent
1397 Guest Ratings
2 New Montgomery St
San Francisco, CA 94105- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.2
Bath3.7
Public Areas4.8
ARATED
AAA Inspector Notes
A 1909 San Francisco landmark, the hotel has been lovingly restored and offers newly renovated guest rooms and luxurious common areas. Smoke free premises. 556 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Just e of Union Square; at Market St. 2 New Montgomery St 94105. Station: Montgomery Street.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, also, The Garden Court, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: coffeemakers.
Sports & Recreation
hot tub, health club.
Guest Services
valet laundry, boarding pass kiosk, room service, child care, area transportation-within 5 mi.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1397 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-13-2017
Pros: Well priced at $---- per night
Cons: Outrageous cost of parking at $52 per day.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
10-13-2017
Historic, perfectly located, and very recently renovated.
Pros: The staff was incredibly kind and accommodating, and the public spaces are iconic and breathtaking! The rooms, unfortunately, are uniformly dark and quite small. At least the bathrooms are stunning!
Cons: The rooms are dark, and even "view" rooms barely qualify.
3.0
Jonathon
Poor
Family with Teens
10-13-2017
Pros: Beautiful hotel and rooms. Very charming and very nice. Hotel is also in a very good location of downtown.
Cons: The quality of the hotel's service was underwhelming and left much to be desired. The hotel staff was not very responsive, and didn't meet the expectations for the type of hotel the Palace claims it is.
10.0
Ramsina
Exceptional
Group Traveler
10-13-2017
Pros: It was an old hotel, with modern amenities. It had character and classy. The room was spacious and extremely clean. It was walking distance to all the shopping locations. We enjoyed our stay very much! Can't wait until next year...
Cons: I loved it all...
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: Location was perfect for BART and MUNI.
Cons:
Showing reviews 1 - 5 of 50