San Francisco Marriott Union Square

AAA Inspector Rating
480 Sutter St
San Francisco, CA 94108- Map It
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.2
Bath3.4
Public Areas3.4
AAA Inspector Notes
This busy property is located just steps from Union Square. Rooms offer a warm decor with coordinated bedding, reading lights and a sizable desk area. Some rooms have a view of the bay. Smoke free premises. 400 units. 30 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just n of Union Square; corner of Powell St. 480 Sutter St 94108. Station: Powell Street.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers. Fee: high-speed Internet, wireless Internet. Some: refrigerators, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1058 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: This hotel has the BEST customer service. The check-in desk was awesome, even remembered my name.
Cons: The parking is ridiculous, but expected for the area. The good this is the parking is under the hotel so you don't have to walk up and down hill very much.
9.0
Verified Hotel Guest
Wonderful
Business Traveler
04-13-2018
Pros: I appreciated the thoroughness of the staff, and their attention to detail as well as their courteousness.
Cons: I didn't like that the first room I was put in was mildewy; I woke up sick as I am allergic to mold. The other 3 nights I was moved to a different room and that one was great.
10.0
Karel
Exceptional
04-13-2018
Pros: The staff was very polite and acccomodating. From the bell men to the maid service. They made our trip very enjoyable. Thanks to all.
Cons: Not that we can think of.
9.2
Boris
Wonderful
family with young children
04-13-2018
Good hotel at an excellent...
Pros: Good hotel at an excellent location... expensive valet parking, but plenty of other parking options nearby. Great service & staff.
Cons:
10.0
Gerard
Exceptional
young couple
04-10-2018
Lovely Hotel in a lovely...
Pros: Everything was perfect but the cost of parking was very expensive
Cons: Parking costs
Showing reviews 1 - 5 of 50