Serrano Hotel

AAA Inspector Rating
405 Taylor St
San Francisco, CA 94102- Map It
Photos
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AAA Inspector Notes
Housed in a 17th-century Spanish Revival building, this beautiful lodging's rooms are a perfect meeting of Old World elegance and contemporary comforts. Smoke free premises. 236 units. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
Just w of Union Square at O'Farrell St. 405 Taylor St 94102. Station: Powell Street.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, bicycles, exercise room.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
N, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 1094 guests
Showing reviews 1 - 5 of 50
5.4
Declan
Fair
mature couple
09-29-2016
Pros: The location was central.
Cons: The hotel was well over priced. There was no ability to make tea or coffee in the room. The additonal daily tariff of in excess $25 per day for room facilities (toilet and phone and internet, there were no others) was in my opinion exhorbitant. Additionally, I dont believe that these tariffs are well advertised so read the small print when you book. Your better off at the Hilton!
7.1
Ellen
Good
mature couple
09-25-2016
Pros: Location
Cons: Teeny tiny room and bath
4.6
Laura
Disappointing
solo traveller
09-22-2016
Pros:
Cons: Room was absolutely tiny. The door was positioned in front of an old dresser that is akin to motel 6, in a way that you could barely get the suitcase in past the dresser. Very dirty old carpet under dresser, cracks in the ceiling. Many many airline staff constantly checking in, blocking the lobby and creating lines for elevators. No room service. My air conditioning didn't work. My friends tv didn't work and the repair man alerted his friends to her exact room because he found her attractive. She resultantly had her info somehow obtained from the hotel system and threatening phone calls referring to coming to her room; we had to involve police. The rates were over $500 per NIGHT so we expected so much better. Lobby however is beautiful and historic.
7.5
Michelle
Good
family with young children
09-22-2016
Pros: Clean and pleasant staff
Cons: Small room for the cost. Bath tub backed up and we had a major problem with work men in and out
3.3
Andreagmfz
Poor
review category group of friends
09-20-2016
Pros: - Views of the city from the 17th floor.
Cons: - Remember you will pay +50% (Additional 25 EUR per night for the Wifi and Coffee in the morning + three different taxes) - Surrounded by homeless that will enter to the lobby during the nights, area is very scary in the nights. - Staff was rude, when I asked for a copy of the hotel policy where I could see the amount for the deposit and % of taxes they refused to do that. - Rooms NOT clean. Carpet was very dirty.
Showing reviews 1 - 5 of 50