Serrano Hotel

AAA Inspector Rating
405 Taylor St
San Francisco, CA 94102- Map It
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath2.7
Public Areas3.2
ARATED
AAA Inspector Notes
Housed in a 17th-century Spanish Revival building, this beautiful lodging's rooms are a perfect meeting of Old World elegance and contemporary comforts. Smoke free premises. 236 units. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
Just w of Union Square at O'Farrell St. 405 Taylor St 94102. Station: Powell Street.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, bicycles, exercise room.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 969 guests
Showing reviews 1 - 5 of 50
4.0
Verified AAA Guest
Disappointing
Couple
11-30-2017
The hotel was in a sad poor location with a lot of homeless people asking for money.. the hotel was under a lot of construction. Old rooms Overall ..,very disappointed.. pictures online were not accurate..
Pros: Staff at desk was polite.
Cons: A lot of active construction ..old run down rooms .. hair dryer not working.. homeless people begging for money outside.. very freighting..
6.7
Anonymous
Pleasant
solo traveller
02-08-2018
Meh not a real 4...
Pros: Location
Cons: Outdated stained furniture, they need to renovate or lower the price
7.5
Robert
Good
solo traveller
02-07-2018
Good
Pros:
Cons:
5.8
Thandy
Okay
family with young children
01-29-2018
Too expensive only because of...
Pros: The renovated rooms are lovely and modern. However for the price per night, the rooms are small. Some of the decor in the bedrooms does not make sense i.e plastic floating flowers they are simply there to gather dust. The hotel is placed within a good distance from Westfield shopping centre, cable car & union square
Cons: The hotel is undergoing major renovations, even though rooms are clean theres dust all over in the rooms. Construction works can be noisy. This hotel is not value for money all you get is the hotel. There really isnt anywhere to hang about in the hotel because of the construction
9.6
F
Exceptional
solo traveller
01-29-2018
Great boutique style hotel right...
Pros: Older hotel but with the renovations it was modern, clean with a quaint high-end boutique style feeling. Front desk staff Chirstine was very customer oriented and accomodating for the request I made.
Cons:
Showing reviews 1 - 5 of 50