Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The nautical design of this hotel complements this uniquely renovated Cannery building of Fisherman's Wharf. The seafaring décor is repeated in the guest rooms, which feature original artwork. The San Francisco Maritime National Historical Park Visitor's Center is located just off the lobby.
Smoke free premises. 252 units. 4 stories, interior corridors. Accessibility (Call).
Fisherman's Wharf; adjacent to The Cannery. 495 Jefferson St 94109.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Parking
valet only.
Dining & Entertainment
Blue Mermaid Chowder House & Bar, see separate listing, full bar.
valet laundry, room service, area transportation-Financial District.
Terms
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 1941 guests
Showing reviews 1 - 5 of 50
8.8
Verified AAA Guest
Excellent
Couple
05-16-2017
Great hotel & location. ALL staff super friendly and helpful.
Pros: Hotel decor/theme was very cute. Everything was clean.Water station in lobby was nice touch.Staff very friendly and helpful. Great location.
Cons: Bath towels small and scratchy.
9.2
Verified AAA Guest
Wonderful
Couple
05-18-2017
Highly recommended. Great location relative to public transportation. Room is really nice.
Pros:
Cons:
8.0
Verified AAA Guest
Very Good
Family w/Teens
08-23-2017
Good location
Pros: Good location on fisherman wharf
Cons:
10.0
Verified AAA Guest
Exceptional
Group
09-20-2017
It's built in an old fish cannery. However, save many old beams throughout the hotel, it is very modern in appearance.
Pros: It's centrally located a block or two from both Fisherman's Wharf and Ghiradelli square. Plenty to do all around the hotel
Cons: I was disappointed by the addition of a "resort fee" that was payable at the hotel. Where we thought this hotel was about $266 a night, in the end, it was $300 a night. The extra fees were apparent only in the fine print (very small) at the end of the email where I'd already paid AAA for the hotel. It would have been a lot better if this was pre-paid and disclosed when the rental was done. It was a rotten surprise. I think this is more to blame on AAA than on the hotel, since AAA obviously knows about the extra charge.
9.6
Stephen
Exceptional
family with young children
09-23-2016
Comfortable hotel in a great...
Pros: Incredibly helpful staff
Cons:
7.9
Linda
Good
young couple
09-23-2016
Romantic get away with great...
Pros: I loved the location and views, doorman was awesome. Valet parking was worth every penny.
Cons: Price and amenities. Booked on advertisement of wine tasting, but was not available on night I was there. Spent approx. $200 more then surrounding hotels. Front desk help non existant.
9.6
Angelique
Exceptional
family with young children
09-21-2016
Gorgeous friendly hotel
Pros: Great staff and amazing location
Cons: information in the room about what there is to do in the area
8.3
Joanna
Very Good
family with young children
09-20-2016
Attractive hotel in the heart...
Pros: Great location and decor. Staff helpful, easy valet parking
Cons: Some noise if you have a room facing wharf
10.0
Gordon
Exceptional
family with older children
09-19-2016
Great hotel for a trip...
Pros: Location was perfect. The staff were really helpful and friendly. Room was ideal for our trip.
Cons:
8.3
Craig
Very Good
mature couple
09-18-2016
Very good
Pros: Location is great. Staff friendly
Cons:
9.6
Danielhas
Exceptional
family with older children
09-18-2016
Exceptional
Pros: location is fantastic
Cons: there is no breakfast and the parking is US$ 50 per night !!
9.6
Leanne
Exceptional
young couple
09-18-2016
Exceptional
Pros: The room was lovely, spacious and beds were comfortable. Safety deposit box free of charge.
Cons:
9.6
Barbara
Exceptional
family with young children
09-17-2016
Just cannot find a better...
Pros: Quiet room. Friendly staff. Well appointed hotel in every way. Fine bar. Fine restaurant. The best thing, though, was the location for seeing the city. We were right in the middle of everything we wanted to do and see.
Cons: My husband and I stayed here several years ago, and we had a room overlooking Hyde Pier and the cable cars, and we loved it. I traveled with my daughter this time, and we had a room overlooking the roof of a building and the sides of a wall. I had told my daughter all about the cable cars and the Pier, so looking out on a rooftop wasn't so thrilling.
10.0
Kellie
Exceptional
solo traveller
09-15-2016
Delightful nautical themed hotel with...
Pros: Lovely hotel close to Fisherman's Wharf. Staff was very friendly and super helpful!
Cons: Nothing!
10.0
Kim
Exceptional
review category group of friends
09-15-2016
Loved The hotel and it's...
Pros: Their Mermaid restaurant was really yummy
Cons: The walls are not as soundproofed as I thought they would be for a hotel
10.0
Quinn
Exceptional
family with young children
09-15-2016
Awesome Stay!
Pros: Bed was super comfortable. Staff were amazing and very accommodating.
Cons:
8.3
Judy
Very Good
review category group of friends
09-15-2016
Service was worth the price!
Pros: Staff was pleasant, service was excellent, hotel was very nice, location was very good, food was good! Service people did an excellent job!
Cons: Cost was expensive, but I guess that is the market.
9.6
Nurit
Exceptional
family with young children
09-15-2016
Exceptional
Pros: Very nice, spacious room, we were Parents + 2 young children and really enjoyed our stay. Location is amazing, we saw the golden gate from the room window...
Cons: Breakfast at the local restaurant was ok, not more... Steak at the evening was very good.
9.2
Hong
Wonderful
review category group of friends
09-15-2016
Superb
Pros: Location very good
Cons:
10.0
Debbiebryan
Exceptional
young couple
09-13-2016
Excellent hotel
Pros: Location, comfort, huge bed
Cons:
8.3
Uk
Very Good
family with young children
09-12-2016
Had a great stay at...
Pros: Loved everything - especially the free bikes!
Cons:
6.7
Martin
Pleasant
mature couple
09-11-2016
Convenient location for cable car...
Pros: Location was good, room was as expected, beds were very comfortable
great views
Cons: No tea making facility
Staff gave conflicting information on checkin.
Decor was dated, very few public facilities.
If you have a room next to a spa suite, the pump motor is audible and you can feel the vibration.
8.8
Mike
Excellent
young couple
09-09-2016
Great hotel in great location
Pros: Really nice hotel, bedroom was large and really comfy.
Cons: A kettle would have been good to make a cup of tea.
8.8
John
Excellent
family with young children
09-07-2016
Fabulous
Pros: Location was perfect. A comfortable hotel with friendly staff.
Cons: Everything was good. It was a bit on the expensive side, but I guess you are paying for the superb location.
9.6
Brigid
Exceptional
young couple
09-06-2016
Magnificent Minimoon
Pros: Yes bed like a cloud and awesome view of GG bridge and Ghiradelli square
Cons: Only that our budget was for one night stay
9.2
Mike
Wonderful
young couple
09-06-2016
Superb
Pros:
Cons: A little pricey
3.3
Chris
Poor
mature couple
09-06-2016
Overpriced and filthy location
Pros: Room was ok but very expensive
Comfy bed
Cons: Windows too small to see the view we paid for
Receptionist incompetent
Fishermans wharf area is now dirty and very smelly - need to clean it up. Litter everywhere.
9.6
Steve
Exceptional
family with young children
09-05-2016
Excellent stay in a great...
Pros: Location, service, restaurant, quality of rooms......
Cons: Nothing!
9.6
Richard
Exceptional
mature couple
09-05-2016
Exceptional
Pros: Perfect position for the wharf area with plenty of local restaurants
Cons:
10.0
Pj
Exceptional
young couple
09-04-2016
Exceptional
Pros:
Cons: Nothing - it was perfect
10.0
Kaye
Exceptional
young couple
09-04-2016
Magical 35th anniversary stay in...
Pros: The staff was welcoming and professional - and beyond. The window in our first room opened onto other windows. We called the front desk, explained it was not what we thought we'd signed up for, and they upgraded us to a room with a view. When they heard it was our 35th wedding anniversary trip, they sent up a bottle of wine, a bunch of nibbles, and a congratulatory card - I was close to tears.
Bathrobes were beyond luxurious; bedding was wonderful.
The location couldn't have been better - at the western edge of Fisherman's Wharf. And the building - beautifully renovated block-long brick cannery building - was architecturally wonderful.
Cons: The only thing we'd change is the coffee pot in the room. It was a little Cusinart - and it was almost impossible to pour without spilling. Everything else was better than you could ask for.
8.3
Jeremy
Very Good
family with older children
09-03-2016
A Pleasant Surprise.
Pros: Hotel was spotless, well designed and run. Efficient, helpful staff.
Cons: Probably a little expensive, no complimentary water in rooms.
5.8
Martin
Okay
young couple
09-02-2016
ok but very expensive
Pros:
Cons: A lot of confusion over payment. Blocked extra money on my credit card without speaking with me. wanted to charge me late cancellation fee. Very overpriced in comparison to other hotels in the area.
9.2
Karen
Wonderful
family with young children
09-02-2016
Comfortable stay excellent location
Pros: Comfortable rooms, decor was excellent, staff excellent. You pay for he location which is perfect!
Cons: Room service options could of been better, better coffee and tea options in the room.
10.0
Patrick
Exceptional
mature couple
09-01-2016
A night in San Francisco
Pros: Clean and well appointed room. Great location for visiting Fisherman's Wharf.
Cons: N/A
9.6
Steven
Exceptional
family with young children
09-01-2016
Very nice hotel in great...
Pros: Nice theme to hotel
Cons: Include breakfast.
10.0
Richard
Exceptional
family with young children
08-31-2016
Out of this world
Pros: Excellent service in all departments. Room cleaned very nicely each day.
Cons: Just one suggestion - a kettle in each room for those guests that prefer tea to coffee.
9.2
Vina
Wonderful
mature couple
08-31-2016
Superb
Pros: The hotel was so nice to give us a bottle of wine and snacks to celebrate our wedd anniv - such a nice touch that not manyhotels ever do anymore. Thank you Argonaut staff for doing that.
Cons:
8.3
J
Very Good
family with young children
08-29-2016
Very good
Pros: Friendly and helpful staff on reception, concierge and door.
Spacious rooms, comfortable beds - the rooms look exactly like the pictures and are very clean.
Great location on Jefferson Street right by the end of Cable Car line and plenty of activities and piers within walking distance.
Didn't take any meals in the hotel - plenty of choice around.
Cons: Parking is very expensive but it seems to be the going rate in the area - having said that the service was excellent and car returned promptly on request.
9.6
Alberto
Exceptional
young couple
08-28-2016
Exceptional
Pros: Everything about the roomg great place to stay in . You made my life complete with my partner .
Cons:
9.6
Eleanor
Exceptional
mature couple
08-27-2016
Staying in a National Park...
Pros: Location was great.
Cons: Lighting was a bit dim, and I agree with a review I read when I booked.....for this price maybe a free bottle of water!!!!
7.1
Nia
Good
family with young children
08-25-2016
Luxury comfort but so expensive
Pros: Great staff, great location, very comfortable
Cons: We had to pay for every extra & when paying nearly $500 a room per night we at least expected free drinks in the room & free toiletries to take away.
10.0
Jet
Exceptional
family with young children
08-23-2016
Grandmother' trip to San Francisco...
Pros: The doormen and staff behind the desk were always available for everything requested ie cabs. Always had a kind word when we returned to and left the hotel for excursions.
Cons: I purchased Alcatraz tickets through the hotel; when the time came to use them I was informed I paid $650 for 5 tickets that were photo shopped....not good. Would not recommend buying tickets through the hotel.
7.9
Robert
Good
family with older children
08-23-2016
Good
Pros: The location of the hotel and the standard of the room.
Cons:
7.5
Philip
Good
mature couple
08-23-2016
Nice hotel - friendly staff...
Pros: The staff was excellent. Very kind, helpful, and friendly.
Cons: The additional cost of the parking and taxes took the initial price of the room from $350 to $500. Our room with parking and taxes totaled $1529 for three nights.We think a discount for parking should be granted to hotel guests.
5.0
Lisa
Fair
family with older children
08-22-2016
Passable
Pros: Rooms were OK.
Cons: Noisy location, awful music throughout hotel, common areas not great, not for families.
Expensive for what it is.
9.6
Alister
Exceptional
family with older children
08-20-2016
Perfect tourist hotel
Pros: So easy to access tours, transport, restaurants and essential tourist stuff
Cons:
8.3
Colin
Very Good
family with young children
08-20-2016
Too expensive.
Pros:
Cons: Too expensive!
7.1
Vallory
Good
family with young children
08-19-2016
Good
Pros: I can say that the only thing I really liked about the hotel was the location .
Cons: All the employees were very stuffy and not courteous except one of the bellhops who really made the effort to make things nice for us.
The rooms were way too small for the price and the beds were really uncomfortable.
3.8
Monica
Poor
review category group of friends
08-19-2016
Poor
Pros:
Cons: Room is large but not clean also in common space. The location is good. But there is not the atmosphere they describe. Staff and environment are sloppy and unappealing
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