The Fairmont San Francisco

AAA Inspector Rating
8.7
Excellent
1310 Guest Ratings
950 Mason St (atop Nob Hill)
San Francisco, CA 94108- Map It
Photos
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AAA Inspector Notes
This historic hotel atop Nob Hill features an impressive lobby and selection of fine shops and restaurants. Not to be missed is The Tonga Room, a much-beloved spot for tiki drinks and live music. A nod to the current farm-to-table trend is the property's herb garden and bee farm. The herbs and honey are used in the restaurants. Smoke free premises. 592 units, some two bedrooms. 7-22 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Atop Nob Hill at California St. 950 Mason St (atop Nob Hill) 94108. Station: Montgomery Street.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Parking
valet only.
Dining & Entertainment
restaurant, also, The Laurel Court Restaurant & Bar, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
bicycles, trails, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, rental car service, room service, child care, area transportation-within 5 mi.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1310 guests
Showing reviews 1 - 5 of 50
8.8
David
Excellent
mature couple
09-21-2016
Pros: Great service. Great rooms.
Cons: The bar closed too early. Before midnight. So not much atmosphere.
6.7
Beautiful
Pleasant
family with young children
09-20-2016
Pros: Beautiful old but modernized hotel on top of Nob Hill. A special location but be prepared to taxi back to hotel after a long day as the walk is a very steep uphill for a few blocks.
Cons: The very first night there was very loud music playing. We guessed from a banquet room somewhere below us. We called the front desk and asked about it and for security to come check the noise. The lady assured me there were no functions that evening. The music stopped at 10 pm and we found out that in fact there had been an event at The Fairmont. The next night was the last straw. Booming music from below as we were trying to sleep. We called the front desk and I expected security to come to the floor as well as our room. 40 minutes later and I called again. They told me security had come to the floor and there was no loud music. I asked them to come into our room to hear what we were referring to. Frustration all around at this point. Apologies and that the music wouldn't be over until 1am. They changed our room the next day and for the last 3 nights We enjoyed our stay. There are rooms in this hotel that should not be given to guests. It was an insult for the money paid.
10.0
Leonard
Exceptional
young couple
09-19-2016
Pros: Comfy Beds
Cons: Smaller Hills in the neighborhood ☺️
8.3
Juan
Very Good
mature couple
09-19-2016
Pros:
Cons: The room was a little pricer than I wanted to pay.
9.6
Thomas
Exceptional
solo traveller
09-19-2016
Pros: Concierge service was superb!
Cons:
Showing reviews 1 - 5 of 50