Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This petite, charming European-style hotel offers such personalized services as an evening wine and cheese hour, fresh-baked cookies and milk and dinner room service from Morton's Steakhouse.
Smoke free premises. 30 units. 6 stories, interior corridors. Bath: shower only. Accessibility (Call).
Between Powell and Mason sts; just w of Union Square. 440 Post St 94102. Station: Powell Street.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Parking
valet only.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
no A/C, refrigerators, wireless Internet, safes.
Guest Services
valet laundry.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 190 guests
Showing reviews 1 - 5 of 50
8.8
Traveler
Excellent
solo traveller
04-19-2018
Great location & super-friendly staff.
Pros:
Cons:
8.3
Anonymous
Very Good
review category group of friends
04-18-2018
Very good
Pros:
Cons:
10.0
Tania
Exceptional
young couple
04-16-2018
Exceptional
Pros:
Cons:
9.6
Jonathan
Exceptional
young couple
04-15-2018
Exceptional
Pros:
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: the location of this hotel
Cons:
9.0
Anne
Wonderful
Traveling as Couple
04-13-2018
Pros: Great, friendly staff. Everything as described. No surprises. No surprise fees. Would stay again.
Cons: Obviously, I would stay at a nicer more modern hotel if I had the money, however, for SF, this is the best you can find at this price and I was pleased. Would stay again. They make your stay as enjoyable as possible.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: The staff were great, and the complimentary wine reception and breakfast were nice. The location was excellent, just off Union Square
Cons: Room and bathroom very small, no in-room fridge, the wifi was spotty, and the room felt hot and stuffy even with the window open.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: I used to live in SF and never noticed this hotel but it's right in the heart of everything. The hotel is extremely clean and rooms are spacious enough in an old SF building like this. Staff were extremely accommodating, loved champagne after checking in!
Cons: Everything is great! Breakfast area was a bit hard to find but just had to ask the hotel staff
8.3
Gisele
Very Good
solo traveller
04-13-2018
Nice, clean room. Very quiet....
Pros:
Cons:
10.0
Alexandre
Exceptional
young couple
04-11-2018
Exceptional
Pros:
Cons:
9.6
Anthony
Exceptional
young couple
04-04-2018
Great location for a super...
Pros: Great cozy hotel just a few steps from Union Square.
Each floor had a small sitting room to relax in and ALL staff were exceptionally friendly and efficient.
The hotel is opposite a drop off point for the Hop On / Hop Off buses, which is great at the end of the day !
Cons: All was fine.
9.6
Anonymous
Exceptional
young couple
03-26-2018
Exceptional
Pros:
Cons:
10.0
Dats_650
Exceptional
solo traveller
03-26-2018
Small but big hearted staff
Pros: Staff was amazing
Cons: Nothing
10.0
Anonymous
Exceptional
young couple
03-23-2018
Exceptional
Pros:
Cons:
10.0
Iris
Exceptional
solo traveller
03-22-2018
Great hotel in the city...
Pros: The hotel's location is perfect, the stuff is super friendly. The room has tons of power outlets and the bed is very comfortable.
Cons: Breakfast is very basic
7.5
Joanne
Good
young couple
03-13-2018
The staff was remarkable, but...
Pros:
Cons: The photos were deceiving. It was considerably smaller and outside of the action.
10.0
Gloria
Exceptional
young couple
03-06-2018
Exceptional
Pros:
Cons:
9.2
Isaac
Wonderful
young couple
02-28-2018
Great hotel in SF city...
Pros: Great location in SF
Cons: The view from the room was the next building wall
9.6
Stephen
Exceptional
young couple
02-27-2018
Exceptional
Pros:
Cons:
10.0
Eileen
Exceptional
solo traveller
02-26-2018
Pleasantly surprised - hotel more...
Pros: Amazingly big, fresh and comfy room - fabulous cosy bed !
Added extras - free wine and nibbles and style of breakfast room really thought through well - allows people to meet and interact well together
Cosy friendly hotel with top accommodation
Beautifully positioned in the centre town.
Cons:
9.2
Jacek
Wonderful
solo traveller
02-25-2018
Superb
Pros: Central location, clean room, daily cleaning
Cons: The breakfast was below expectations - only pastries, cereals and hard-boiled eggs
8.8
Anonymous
Excellent
solo traveller
02-14-2018
friendly staff, breakfast & happy...
Pros:
Cons: the electronic pad near the bed, with newspaper, services, general information, didn't work. They never fixed it. I missed out on some things I might have done.
9.2
Peter
Wonderful
review category group of friends
02-09-2018
2 nights business stay
Pros: Well appointed room; comfy bed, spacious and great bathroom amenities. Perfect location with many points of interest within easy walking distance.
Staff are welcoming, personable and friendly. Omar made for a very quick and efficient check-in. Great first impression!
Complimentary cookies on each floor and wine/cheese every evening are a nice touch.
Stayed two nights instead of one as originally planned.
Cons: Coffee/tea facilities in the room would have been a bonus. However, Peet's Coffee and tea were available in the breakfast room.
10.0
Victoria
Exceptional
solo traveller
02-08-2018
Exceptional
Pros: Super friendly staff. Lots of little extras like 24 hr hot drinks, evening biscuits, a nice breakfast, turn down service, plenty of mirrors, nice decor...
Cons:
10.0
Regien
Exceptional
young couple
02-01-2018
Exceptional
Pros: nice and clean hotel, perfectly located in the heart of San Francisco. Friendly staff, nice touches such as breakfast, wine and cheese in the afternoon, cookies at night, turn down service,... Good value for what we paid.
Cons:
7.1
Brian
Good
young couple
01-29-2018
Room was and bathroom were...
Pros: Staff very welcoming and helpful
Cons: Reception, breakfast room and lift have an outdated feel
10.0
Steven
Exceptional
review category group of friends
01-18-2018
Exceptional
Pros:
Cons:
8.3
Mark
Very Good
family with young children
01-09-2018
Very good
Pros:
Cons:
10.0
Iwan
Exceptional
family with young children
01-04-2018
This is our 2nd visit...
Pros: Hotel ambiance, location, staff warmth, and breakfast menu :)
Cons: None
10.0
Anonymous
Exceptional
young couple
01-01-2018
Exceptional
Pros:
Cons:
8.8
Sumayya
Excellent
solo traveller
01-01-2018
Convenient and beautiful.
Pros: The bed, the location, the cookies, the bathroom, the bath robes, the staff.
Cons: Tables at breakfast could be cleaned better. My tv didn’t work.
9.2
Michael
Wonderful
young couple
12-27-2017
Superb
Pros:
Cons:
10.0
Daniel
Exceptional
solo traveller
12-20-2017
Exceptional
Pros:
Cons:
8.3
Been
Very Good
young couple
12-09-2017
Character Hotel a stone`s throw...
Pros: Location is near Union Square, right next to a famous Steakhouse.
Staff is extremely friendly and helpful, the hotel is very clean and pretty quiet. This is an old building, so the corridors are very narrow - in old times people were not as fat as today!!
There is a lot of fruit (bananas, apples, oranges) so it is easy to get a healthy snack. They also bake cookies everyday.
They have a great town car service to SFO for a $55 flat rate... much nicer ride than a taxi or a rideshare van (Lorries or Supershuttle make you feel you are riding a urban assault vehicle through hot zone).
Cons: For us, the bed was too soft and gave us back pain after a couple days.
The printer in the business center was defective.
The breakfast buffet is a bit rudimentary.
WiFi worked well but one needs to re-enter the password several times in a day.
7.5
Wayne
Good
young couple
12-08-2017
Good
Pros:
Cons:
10.0
Kathy
Exceptional
solo traveller
12-03-2017
My New Favorite in San...
Pros: The staff were so attentive and friendly. I felt truly valued and taken care of by every staff member from the moment I checked in to the moment I checked out. Breakfast and wine and cheese were delicious.....an added plus!
Cons: Absolutely nothing. It was perfect!
7.5
Kim
Good
young couple
12-01-2017
So far so good- we...
Pros: Everything is just right for us, the convenient location, friendly staff, decent room, generous on-the-go snacks, good price for our family pocket. And of course, we would love any loyalty discount for the future use :)
Cons: No negativity here!
8.8
Sophie
Excellent
young couple
11-19-2017
Fabulous
Pros:
Cons:
7.5
Anonymous
Good
mature couple
11-18-2017
Good
Pros:
Cons:
8.8
Molly
Excellent
young couple
11-15-2017
Fabulous
Pros: Clean room, although not very large. There was a nice continental breakfast with plenty of variety and fresh fruit and pastries. The staff was friendly and helpful. The valet service was fast too. Location was good for us. We walked all over and the hotel was centrally located.
Cons: The first night are our adult daughter stayed with us. I called ahead and asked about accomodations for her. They said there would be a $50 charge and there was a couch she could sleep on. When we got to the room there was no couch, only two chairs. She ended up sleeping on the floor. I believe the charge was not warranted.
10.0
Muhammad
Exceptional
solo traveller
11-13-2017
The staff was very hospitable
Pros:
Cons:
9.2
Selena
Wonderful
solo traveller
11-12-2017
Very comfortable stay with friendly...
Pros: This hotel has thought of all the little touches that make the stay comfortable .
Cons: The breakfast was limited in variety, although the coffee was excellent.
10.0
Angelo
Exceptional
young couple
11-11-2017
Perfect spot to stay in...
Pros: Ann greeted us and she was amazing.
Cons:
10.0
Aaron
Exceptional
young couple
11-06-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
10-25-2017
O mate best place ever...
Pros: The bed was fabulous like sleeping on a cloud was perfect and the cookies beautiful
Cons: Nothing
6.7
Anonymous
Pleasant
young couple
10-23-2017
Rooms rates fluctuate massively and...
Pros: This hotel does not live up to it’s depiction on any website
Cons: Contaminated hotel bottled water received little response from management
10.0
Mark
Exceptional
young couple
10-23-2017
Suite was great. Staff are...
Pros: Friendly staff. Suite is superb
Cons:
10.0
Anonymous
Exceptional
mature couple
10-22-2017
Exceptional
Pros:
Cons:
9.2
Robyn
Wonderful
young couple
10-21-2017
Great. Would come back.
Pros: Afternoon drinks and cheese
USB plugs for recharging electronic items
Cons: Stuffy hot room due to lack of air conditioning
Breakfast room too dark
Add water as an option to afternoon drinks and tea:coffee making option in room or at least on each floor
