Built in 1908, this historic hotel features 21st-century amenities while retaining its architectural charm.
Smoke free premises. 164 units. 5 stories, interior/exterior corridors. Accessibility (Call).
On US 101 (Van Ness Ave); between Geary and Myrtle sts. 1050 Van Ness Ave 94109. Station: Civic Center/UN Plaza.
Parking
on-site (fee).
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 1952 guests
Showing reviews 1 - 5 of 50
7.9
Theresa
Good
solo traveller
09-29-2016
Pros: The breakfast is decent. Boiled eggs, waffles to reheat, cereals, juice, milk, fruit, etc. Bed was comfy. There was just a shower, no tub. Overall, good deal for the price, $180 weekday. Parking was about $47 to use there garage.
Cons:
6.7
Nicolas
Pleasant
solo traveller
09-29-2016
Pros: location
Cons: small room, very expensive for the quality of the room
7.1
Ellie
Good
young couple
09-27-2016
Pros: The breakfast is quite generous to start your day and Mel's Diner can be easily accessed within the facility if you want a hot meal, no need to leave the hotel. The staff is accommodating and helpful. The location is perfect with buses stopping near the hotel to reach all areas of the city.
Cons: We have been staying here for years. On this visit, our bathroom was quite small for two people leaving very little room to store toiletries. We were told the hotel started renovating so this will be corrected in the future.
7.1
Malcolm
Good
young couple
09-27-2016
Pros: Lobby was agreeable and comfortable. I appreciated the newspaper amenity and the comfortable lobby chairs and layout. The room bathroom was excellent for handicap guests.
Cons: The need for a handicap lift to the main lobby was a nuisance for guests and staff since it was not self service.
7.1
Eric
Good
solo traveller
09-26-2016
Pros: Location is good, the breakfast was basic but fine, the room was comfortable, the wifi was fine.
Cons:
7.5
Diego
Good
solo traveller
09-25-2016
Pros: I enjoyed the bed, the breakfast (even if this not a huge meal). I loved the facility to have tea all the time. In general the hotel is good, not so far from Union Square, is also well deserved by public transportation (line 47, 49 bus) from there you can go to The Embarq and also to connect with Market St.
Cons: Nothing
7.5
Marika
Good
young couple
09-23-2016
Pros: The breakfast was basic but enjoyable. Always restocking so no one missed out.
Also fast wifi in the rooms!
Cons: The area had A lot of homeless people who begged you daily. Didn't feel that safe walking alone - but that's not the hotels fault. For the hotel is was clean yes but outdated for the price you are paying. Probably wouldn't stay again
8.3
Yvonne
Very Good
mature couple
09-23-2016
Pros: Lovely comfy bed, room cleaned every day, plenty of choice for breakfast, helpful staff. Would definitely recommend.
Cons: Can't think of anything I didn't like.
8.8
Lewis
Excellent
young couple
09-22-2016
Pros: Found a better room for us promptly after we complained about the construction sounds from the floor above us.
Cons: Rugs in the hallways need to be updated
5.4
Matthijs
Fair
solo traveller
09-22-2016
Pros: Central, walkable location, near touristic POI. Comfortable enough if sleeping is all you do there. Helpful staff.
Cons: Very poor breakfast choices, complete lack of wholesome/fresh/unprocessed/sugarless options, foul tasting coffee. Cleanliness could use some attention. Not enough electrical outlets in the lobby area.
7.5
Peter
Good
family with older children
09-21-2016
Pros: Nice hotel, conveniently situated
Cons: N/A
8.3
Julieta
Very Good
family with young children
09-20-2016
Pros: The bed was very comfortable
Cons: Dirty carpets, there was a stain at the entrance of our room (208), dirty elevator´s floor
4.2
Rocio
Disappointing
family with young children
09-19-2016
Pros: Breakfast was a choice of 5 different bread products.
Cons: The entrance from the garage into the hotel smelled like rotten sewage/sewer.
The facilities are old and extra layers of paint cannot cover that or the smell up.
The parking lot has some spaces that were being used for construction supplies but it would seem that they over sold passes because we ended up getting blocked in by someone who decided to "squeeze-in" their sedan with the palette of wood that was already taking up the spot. So their car so only half-way in.
There may have been additional parking however we were not told about it and didn't see the additional entrance outside in the alley until we were leaving.
The front desk was lack luster.
7.5
Carlos
Good
family with young children
09-19-2016
Pros: Nice hotel, has an "old style" feeling, but quite comfortable, rooms properly isolated. Competitive rates vs other hotels, and quite central (you can walk the city out from here).
All in all, good value for money.
Cons: The breakfast lounge is so small that there was an actual fight for spots - the full lobby is filled with people having breakfast. Something to fix indeed.
Also, location is not the greatest, especially if you plan to end your days walking from Union Square. But nothing to refrain us from coming back again
7.1
Xingyu
Good
solo traveller
09-18-2016
Pros: Close to downtown.
Cons:
6.3
Helen
Pleasant
young couple
09-15-2016
Pros: King sized bed and rooms serviced daily. Continental breakfast good too just to keep you going.
Cons: I didn't like the Location of the hotel as it quite a rough area And didn't feel safe would not recommend for those with children
8.8
Karina
Excellent
young couple
09-15-2016
Pros: It was quite. We would arrive to the hotel just to shower and sleep and didn't have to worry about noise.
Cons: No coffee maker in the rooms.
8.3
Kate
Very Good
young couple
09-15-2016
Pros: Large comfy bed, big spacious room, free wifi, nicely kept hotel.
Cons: Quite a lot of unexpected charges, various different taxes and fees which came to an extra $100 dollars on what I was expecting to pay...quite a lot for a two night stay!
9.2
Jackie
Wonderful
mature couple
09-10-2016
Pros: Location and the charm of the building
Cons:
10.0
Peter
Exceptional
young couple
09-09-2016
Pros: Mel's Diner,accessible from hotel lobby.Great alternative if you neede a larger breakfast,or a meal during the day.
Cons: The hotel was a little old fashioned but other than that it was ideal.
7.5
Joeyruaro
Good
solo traveller
09-08-2016
Pros: I liked the location of the hotel! It was near the restaurants I wanted to try in San Francisco and you could easily take a bus to Union Square. Plus, Tommy's Joynt is right across the street!
Cons: The hotel is a bit "tired" but, you'll be out and about most of the time.
7.9
Margaret
Good
young couple
09-07-2016
Pros: Quiet room, close to AT&T park, provided breakfast (plenty to choose from)
Cons:
8.3
Ruth
Very Good
family with young children
09-05-2016
Pros: i caught an Uber to Pier 39 from hotel and it was only $8.
Older hotel no doubt, but was clean and reasonable prices for San Francisco
Bed was comfortable, pillows were a little flat though.
Cons:
7.9
Vladimir
Good
family with older children
09-03-2016
Pros: Helpful stuff, comfortable (though expensive - 47$ per night) parking, good beds.
Breakfast reasonable, but could be more versatile for the price. WiFi worked OK.
Location is good for exploring the city, but you need be aware - after dark there are many homeless people on the street in this area, so it may feel unsafe for some (I do not personally think it was unsafe, but it looks so).
Cons: Pretty small rooms (well, old building in SF), more or less place for beds and small passages around
6.7
Thinas
Pleasant
solo traveller
09-03-2016
Pros:
Cons: Garage parking is too high. I parked my car in a 24 hr garage one block away for $20 rather than the hotel's $48 fee.
5.4
Mary
Fair
family with young children
09-03-2016
Pros: Very basic. Just a place to put ur head down.
Cons: No tea making facilities, breakfast average.
10.0
Terry
Exceptional
young couple
09-03-2016
Pros: Location and staff
Cons: The wallpaper
9.2
Sarah
Wonderful
young couple
09-02-2016
Pros: It was clean and beautiful. The location was decent we could walk anywhere and we found free street parking over the weekend.
Cons: There were not many gluten free options at breakfast and the coffee was not great. But that did not keep us from enjoying ourselves very much.
9.2
Karen
Wonderful
mature couple
09-01-2016
Pros: Room excellent, stuff very helpful
Cons: paper- and plastic for breakfast
9.2
Karin
Wonderful
family with young children
08-31-2016
Pros: Staff were very friendly. Good complimentary continental breakfast. I would stay again.
Cons: Parking convenient but very expensive which lowered my value for the money rating. Located on Van Ness & Geary so lots of traffic noise starting in very early morning.
5.8
Chris
Okay
family with young children
08-31-2016
Pros: It was very clean and close to the union square. Easy to find and the staff were very helpful
Cons: There were a lot of homeless people sleeping on the street where the hotel was made my daughter very uncomfortable. There is also a ventilation system in every room that is sooo noisy kept me awake a lot. And you can't turn it off . If your a light sleeper don't stay . Breakfast was in a room to small for the hotel so no where to sit . We had to eat out. And they wanted $48 a day to park if you use the car or $28 a day if you didn't return. Hotel was expensive for location and what you got . Saying all that id probably stay there again but haggle .
10.0
Peter
Exceptional
young couple
08-30-2016
Pros: Very central location.
Cons: Sometimes dining room got very busy for breakfast.Bathroom a little on small side.
8.8
Diane
Excellent
review category group of friends
08-30-2016
Pros: Clean. Quiet. Comfortable. Not musty.
Cons: Bringing in luggage from parking garage, had to walk up a few stairs.
5.4
Jessica
Fair
family with young children
08-28-2016
Pros:
Cons: Parking was an additional $47 a night with tax.
9.2
Shai
Wonderful
solo traveller
08-28-2016
Pros: Very clean
Cons: Breakfast is quit poor
6.3
James
Pleasant
young couple
08-25-2016
Pros: The value was okay. This is an older hotel in a slightly rougher part of town. It is very clean, and offers helpful, honest, staff. Shady people (prostitutes) on the streets at night during the week. Parking is $47 for overnight or $28 if you park at the opera house a block away. Opera park closes at 12:30am and opens at 7am.
Cons: The opal is an older hotel so except slightly older rooms. The TVs are new, and bathrooms are beautiful.
5.8
Erin
Okay
review category group of friends
08-25-2016
Pros: The service was good, the pillows were super comfy.
Cons: There was little to no air flow in the room. Way overpriced parking for a small,packed parking garage.and no fridge or microwave
9.2
Tlinda
Wonderful
mature couple
08-24-2016
Pros: This was one of the most beautiful hotels we have ever stayed in.
Cons:
9.2
Yuxuan
Wonderful
solo traveller
08-24-2016
Pros: The room was clean and properly decorated. I traveled alone and got a room with king size bed, which I liked very much. Wifi is ok. Staffs are helpful.
Cons: Breakfast is a bit too simple.
5.0
Murat
Fair
family with young children
08-23-2016
Pros: Room and breakfast was nice.
Cons: They gave me room with two double bed and i paid money as we checked in. But when i check out they want me to pay extra 40$+tax.
5.8
Jason
Okay
family with older children
08-22-2016
Pros: The beds were comfortable
Cons: The area wasn't great
8.8
Abel
Excellent
family with older children
08-22-2016
Pros: Good service and friendly people.
Cons: Employees use same elevators.
8.3
Sandra
Very Good
solo traveller
08-21-2016
Pros: Variety of heathy food offered
Cons: It was fine
10.0
Dwayne
Exceptional
mature couple
08-19-2016
Pros: Room was clean, bed was good! Staff was very helpful and courteous. Location was great...
Cons: Breakfast could be a little better.
5.0
Joey
Fair
mature couple
08-18-2016
Pros: We liked the location of the hotel. It was nice that everything was in walking distance.
Cons: Room was really dirty. Bugs were coming in and out of room. Paint of room was chipped and water stains on walls.
9.6
Rashida
Exceptional
solo traveller
08-17-2016
Pros: I liked how there was a fitness center, continental breakfast, and everyone (staff and hotel guests) was friendly. As someone who had never been to San Francisco, the staff was very patient when I had questions about various places in the city, how to get there, etc.
Cons: The window in my room did not close all the way. I didn't mention it to the hotel staff because I don't like feeling stuffy, but to someone who knows nothing about the city and it's weather, that could be a problem.
7.5
Ms30
Good
young couple
08-17-2016
Pros: Towels and toilet paper was always plentiful.
Cons: The noise from the street was very loud in room 119 because of all the traffic and construction. The carpet in the hallways smelled bad and had a very unpleasant odor.
10.0
Robert
Exceptional
mature couple
08-16-2016
Pros: The location was excellent for a meeting we had only 6 blocks away. We could park in hotel parking and walk to our appointment without getting the car out. The security of the car-park was excellent. The bed was divine and the service above-average. The continental breakfast was tasty and quite adequate.
Cons: The daily parking fee was $48.00, which seemed a little high.
5.0
Adam
Fair
mature couple
08-14-2016
Pros: The location.
Cons: The overall stay.
9.2
Shannon
Wonderful
mature couple
08-14-2016
Pros: Very convenient, friendly staff.
Cons: Parking was horrible. In order to park in their parking garage they want $50. That's nuts!
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