The Westin St. Francis San Francisco on Union Square

AAA Inspector Rating
8.7
Very Good
2027 Guest Ratings
335 Powell St
San Francisco, CA 94102- Map It
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AAA Inspector Notes
With a commanding location fronting Union Square, this upscale, historic hotel is noted for its comfortable beds and high-standards of service. Smoke free premises. 1195 units. 32 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Across from Union Square. 335 Powell St 94102. Station: Powell Street.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
steamroom, exercise room, massage.
Guest Services
valet laundry, airport transportation, room service.
Terms
N, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 2027 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Family w/Teens
07-12-2016
Beautiful hotel!
Pros: Centrally located in San Francisco and the cable car/ buses are just outside the hotel.
Cons:
8.3
Sosa
Very Good
young couple
09-21-2016
Pros:
Cons: People next door to our room were very loud & we had to call security
8.8
Brian
Excellent
mature couple
09-20-2016
Pros: Ambience
Cons: Room keys consistently failed.
5.8
Graham
Okay
young couple
09-19-2016
Pros: Good location on Union Square, public areas were impressive.
Cons: Relatively small bedroom with awful view from the window of a brick wall, there was a fairly disgusting bath in the bathroom and the bedroom walls were so thin you could easily hear other guests in their bedrooms and bathrooms. Considering how much we paid,the tea and milk provided in the room was extremely parsimonious. We spent a month travelling in USA and this was easily the worst hotel we stayed in, which was disappointing as we have previously enjoyed Westin hotels. The staff were efficient but not particularly friendly.
7.1
Kenneth
Good
mature couple
09-19-2016
Pros: Very comfortable room.
Cons: When we checked in at about 9:30 pm, the counter was under-staffed and ended up waiting in line for about 20 minutes, with only two other guests in front of me. There did not appear to be any attempt to staff up the counter. This prevented me and my wife from visiting our favorite SF restaurant, which closed for the night in the interim. Very frustrating.
Showing reviews 1 - 5 of 50