Attractively appointed and spacious public areas await. Woven lime green accent walls, custom-made case goods with blue glass tops and soft glow casting from lamps give rooms a tropical feel.
Smoke free premises. 354 units. 9 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 288 guests
Showing reviews 1 - 5 of 50
9.2
Anonymous
Wonderful
11-27-2015
Superb
Pros:
Cons:
8.8
Anonymous
Excellent
11-17-2015
Fabulous
Pros:
Cons:
8.0
Anonymous
Very Good
10-25-2015
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
10-20-2015
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
09-11-2015
Good
Pros:
Cons:
6.0
Anonymous
Pleasant
09-06-2015
Pleasant
Pros:
Cons:
7.5
Anonymous
Good
08-31-2015
Good
Pros:
Cons:
8.8
Anonymous
Excellent
08-09-2015
Fabulous
Pros:
Cons:
5.8
Anonymous
Okay
06-19-2017
Okay
Pros: ok for one night stop and not as expensive as the other hotels in better locations. Bed was comfortable
Cons: need a car if you want to go out for dinner, not nice area to walk anywhere outside the parking barriers, even to 7 eleven next door.
7.1
Anonymous
Good
05-07-2017
Good
Pros:
Cons: Someone hit my car in the parking lot
9.2
Anonymous
Wonderful
04-22-2017
Great experience
Pros: I thought the staff was very friendly and gave good information.
Cons: Na
3.8
Anonymous
Poor
11-20-2016
No sleep
Pros:
Cons: Thumping music from the ballroom late into the early morning. Management refused to answer the phone after hanging up on me and never resolved the issue.
9.2
Anonymous
Wonderful
06-21-2016
Superb
Pros: Amazing service !
Cons:
6.3
Anonymous
Pleasant
06-14-2016
On par for Silicon Valley....
Pros: Room was comfortable and clean and staff was responsive and friendly when presented with problems.
Cons: All problems were promptly corrected by staff once noted:
-Light out in room when I arrived.
-Problems with parking gate and ticket access for multiple guests.
-I was originally overcharged by about $220 when my final bill was put under the door and had to present them with my Booking.com receipt to fix the discrepancy.
5.8
Anonymous
Okay
06-06-2016
Okay
Pros:
Cons: I woke up with bug bites on my arms and chest. The lobby was extremely busy due to a soccer event at a nearby stadium. I wanted to show the desk staff but got tired of waiting. The hotel looked clean. I took Benadryl yesterday and today. I stayed in room 624. I would have been happy with the price but it wasn't worth these bug bites :( I should receive a refund. I am nervous about these bites and hope I am not bringing bed bugs from this hotel to my home. I hope they are spider bites.
9.6
Anonymous
Exceptional
05-01-2016
Expwrience here was great!
Pros: Room was clean
Cons: N/A
4.2
Anonymous
Disappointing
02-09-2016
Don't stay here it's ghetto
Pros: The customer service at the front desk is the only reason that this review is positive.
Cons: The hotel room bathroom was dirty, the shower especially. The carpet had stains on it. The room I reserved was not available upon check-in when I was even sent a letter confirming that it would be. The room needs to be updAted especially the carpets and furniture.
6.7
Anonymous
Pleasant
12-17-2015
Pleasant
Pros: Very nice place, location
Cons: Rude employees at the front desk, didn't really seem too excited to be getting our money .......
7.1
Anonymous
Good
11-16-2015
Good
Pros: Easy to get to my training class.
Cons: For price paid for room, no type of free breakfast (contiental or other type).
10.0
Anonymous
Exceptional
05-08-2017
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
05-05-2017
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
05-02-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
04-05-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
02-20-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
01-09-2017
Superb
Pros:
Cons:
6.3
Anonymous
Pleasant
01-03-2017
Pleasant
Pros:
Cons:
8.8
Anonymous
Excellent
11-12-2016
Fabulous
Pros:
Cons:
8.3
Anonymous
Very Good
10-21-2016
Very good
Pros:
Cons:
5.8
Anonymous
Okay
08-16-2016
Okay
Pros:
Cons:
6.3
Anonymous
Pleasant
06-21-2016
Pleasant
Pros:
Cons:
7.5
Anonymous
Good
05-31-2016
Good
Pros:
Cons:
6.7
Anonymous
Pleasant
12-26-2015
Pleasant
Pros:
Cons:
8.8
Anonymous
Excellent
08-06-2015
Fabulous
Pros:
Cons:
7.5
Anonymous
Good
07-17-2017
Good Value and good central...
Pros: quick check in
Cons:
5.0
Anonymous
Fair
07-17-2017
Wish I would of stayed...
Pros: Probably just the view.
Cons: My room wasn't what I expected nor big enough
10.0
Anonymous
Exceptional
07-17-2017
Comfortable overnight stay
Pros: Loved patio area and lobby. Doorman (Steven) was helpful and awesome. Loved airport shuttle service. Staff friendly.
Cons: Watertraipsed in from pool area. hallways and elevator floors always wet! No fan/vent in bathroom got really steamy.
9.6
Anonymous
Exceptional
07-05-2017
Would stay again
Pros: Really nice room with comfy bed. Clean bathroom.
Cons: The AC smelled a bit funky so turned it off. Iffy wifi.
6.7
Anonymous
Pleasant
06-28-2017
Pleasant
Pros:
Cons: I felt like the lobby appeared to be worn and tired looking. The furniture was very dirty and the carpet was worn.
6.7
Anonymous
Pleasant
06-19-2017
Pleasant
Pros:
Cons: Air conditioning is archaic at best. Lobby and restaurant couldn't handle the oppressive heat wave rendering them unusable. Room could certainly use updating
7.5
Anonymous
Good
06-10-2017
1 night stay
Pros:
Cons: The light in my room didn't go off and I couldn't find the switch to turn it off.
3.8
Anonymous
Poor
06-02-2017
Holiday in Dump
Pros: Near airport, the hotel was dirty along with bad lighting it was a dump for $194.00 per night no shuttle until 6:00 AM had to take cab to airport.
Cons: Update the place and start the shuttle at 5:00 AM, improve room lighting.
10.0
Anonymous
Exceptional
05-31-2017
Exceptional
Pros: Everything
Cons: NA
5.8
Anonymous
Okay
05-29-2017
Okay
Pros: Near a light rail station
Cons: Room smell
8.3
Anonymous
Very Good
05-15-2017
Convenient Location, Awesome Staff
Pros: It was convenience and the staff was the best...and the free parking because I'm a member!
Cons: Breakfast
7.5
Anonymous
Good
05-14-2017
Nice get away trip for...
Pros: The bed was really comfortable. The shower had very good water pressure.
Cons: The base of the bed. I ran into it with my shin twice.
There was no fridge in the room.
There was no fan in the bathroom.
9.2
Anonymous
Wonderful
05-08-2017
Superb
Pros: Bed great
View great
Parking too costly - not told ahead
No breakfast - thought it was included
Bathroom needs safety bar on other side
Cons: free parking
5.8
Anonymous
Okay
05-07-2017
I'd rather visit Motel6
Pros: room was quiet
Cons: 1. I've never been charged an extra charge for simply parking my own car in their parking lot.....outside. It makes the rate almost 20% higher than posted.
There were an abundance of homeless-looking folk in the immediate area, causing consternation with regard to security of the automobile and belongings left within. To be fair, at least, the car was not broken into, but anyone could have walked six feet off the sidewalk and done so. I saw no security patrol but that isn't to say there was none.
2. My wife is wheelchair-bound, the point being that I advised that we needed a room to accommodate her needs. We were deposited on the eighth floor, as far away from the elevators as one could possibly be, some 250-300 feet (not exaggerated). Had there been an emergency, and we couldn't have utilized the elevator, we'd have been trapped, as the stairs would have been out of the question....hey, I'm elderly too. We were too tired to argue our case....AND it was Cinco de Mayo weekend, so I guess we should have been thankful that we were worked into their "over-booking" situation?
9.6
Anonymous
Exceptional
05-07-2017
Very convenient for airport and...
Pros: Really welcoming reception staff - which is great when you've missed your flight and are having a bit of a bad day! They also kindly looked after my bags, enabling me to use my layover time effectively. They also pointed me towards the nearby Light Rail so I could make the most of my day. Great service.
Cons: I didn't realise that you have to call the hotel to arrange a shuttle from the airport (I was simply directed by the airport information desk to stand at the shuttle bus stop). Waited for over an hour and all the other hotel shuttles came past, but nothing from the Holiday Inn. So had to go back into the terminal, charge up my mobile phone, and make a hugely expensive international call (on my non-USA mobile phone) to arrange the pick up. Wish I'd known on booking, then I wouldn't have wasted an hour waiting in the cold! However, the shuttle came immediately when called, and the driver was really friendly and welcoming.
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