Staybridge Suites San Jose

AAA Inspector Rating
8.7
Excellent
126 Guest Ratings
1602 Crane Ct
San Jose, CA 95112- Map It
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath3.0
Public Areas3.0
AAA Inspector Notes
This hotel offers an attractive setting with mature shade trees and inviting lawn areas. Rooms offer a warm decor with coordinated bedding and comfortably designed living room and dining area. Smoke free premises. 114 efficiencies, some two bedrooms. 3 stories (no elevator), interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
US 101 exit 1st St/Brokaw Rd, 0.4 mi e to Bering Dr, then 0.5 mi s. 1602 Crane Ct 95112.
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, area transportation-within 3 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 126 guests
Showing reviews 1 - 5 of 50
10.0
Xinhua
Exceptional
01-12-2018
Pros: This hotel is out of our expectation. The room is very large and clean. Staffs are friendly and helpful. The breakfast is good and parking is convenient. I will definitely come back next time.
Cons: Everything is fine.
10.0
Chad
Exceptional
Family with Teens
01-12-2018
Pros: Free breakfast
Cons:
1.0
Verified Hotel Guest
Very Poor
01-12-2018
Pros: Front desk and management need to be re-trained. Housekeeping doesn't clean daily or pick up trash. Over priced with horrible service.
Cons: Poor customer service. Made my trip stressful and I was upset the entire time check in was a nightmare got my room wrong 3 times.
5.0
Marie
Fair
Family with Young Children
01-12-2018
Pros: Rooms were in great condition.
Cons: We found some pet toys under the sofa. There was no parking within the hotel. And when they held my deposit, they processed it four times, therefore my account was insufficient, and frozen for suspicious fraud activity.
10.0
Tarhonda
Exceptional
Family with Young Children
01-12-2018
Pros: They served complementary dinner and wine at 5:30 on the first two nights of our arrival. I believe they do this Monday-Wednesday’s. It was an awesome surprise and a huge load off. Also, they did not charge to use the laundry (only detergent $2)â
Cons: Loved everything!
Showing reviews 1 - 5 of 50