Residence Inn by Marriott

AAA Inspector Rating
8.7
Excellent
40 Guest Ratings
2000 Winward Way
San Mateo, CA 94404- Map It
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.0
Public Areas3.1
ARATED
AAA Inspector Notes
The hotel is surrounded by nicely landscaped grounds with an outdoor heated pool and sports court. All rooms feature an attractive open kitchen layout with a semi enclosed bedroom area. Smoke free premises. 160 kitchen units, some two bedrooms. 2 stories (no elevator), exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
US 101 exit 414B (SR 92/E Hayward/Fashion Island), just e to Mariners Island Blvd, exit 14A, just e. 2000 Winward Way 94404.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Pool
heated outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
3 day cancellation notice, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 40 guests
Showing reviews 1 - 5 of 33
10.0
Anonymous
Exceptional
08-11-2017
The hotel itself was amazing. As stated above, it made me uncomfortable that after being told it was fine to have 2 children in the room that I had to sign something stating if there were more than 3 in the room I would be kicked out and charged an additional $500. But we did all 4 stay there and there were no problems. I probably wont book this hotel again in the future because of this however. But besides that the room was very modern, the bed extremely comfortable, even the pull out was comfortable. The kitchen was AMAZING. Full stove, full size fridge, microwave, toaster, dishwasher, dishes, the works. There was a counter with pull up stools. The bathroom itself was small, but there was an extremely large counter area outside of the bathroom that had a ton of counter space and a large mirror, along with built in dresser drawers. Perfect for any lady getting ready in the morning! The bath/shower combo was very good sized. The wifi was great. Never had a problem with it being spotty. Flat screen TV worked great and good selection of channels. I love that these were like individual apartments, as opposed to hotel rooms where you can hear everyone down the hall. Plenty of parking. Pool was heated, which was great for the time of year (only in the high 60s/early 70s in June). Had breakfast one morning and the selection was pretty good. Tons of sitting room and brochures in the lobby. Everything was very clean. I was extremely impressed with this hotel. Location was easy to travel to San Fran within 20-30 minutes. Lots of restaurants in the area. Target right down the street. All in all...couldn't have found a better hotel for a better price in the area.
Pros: The room was more than I expected. I knew there was going to be a "kitchen" but usually the "kitchens" aren't much more than a microwave, toaster, and mini fridge. This had a full stove, full size fridge, dishes, dishwasher, etc. It was also very modern.
Cons: I called before booking & was told it was fine to have 2 kids and 2 adults, as the 2 kids could sleep on the pull out. When I got there they had me sign something stating if there were more than 3 in the room I would be charged. Inconsistent.
8.0
Anonymous
Very Good
08-11-2017
I was happy to get such a great deal on short notice, it was extremely comfortable and enjoyable!
Pros: The room was so spacious, and the landscaping was gorgeous!
Cons: The breakfast situation was a bit chaotic, but since it's included, can't really complain :)
10.0
Anonymous
Exceptional
08-11-2017
Pros: Rooms were spacious, full kitchen and bath. Plenty of area to move around and grounds are well-mmaintained. Staff was friendly.
Cons: A very minor knitpick would be although the staff had menus and helped with directions...they didn't seem to have any personal opinions relative to local places to go and eat...but they were eager to give directions/info...very polite, minor point...
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great full kitchen and free buffet breakfast.
Cons: The second bed was a pull out couch that wasn't comfortable and there wasn't a hot tub.
8.0
Anonymous
Very Good
08-11-2017
Pros: Close to shopping
Cons: Not enough air circulation the room smell a little musky rooms should have a air exchanger installed in them
Showing reviews 1 - 5 of 33