Holiday Inn Express Hotel & Suites

AAA Inspector Rating
8.7
2525 San Pablo Dam Rd
San Pablo, CA 94806- Map It
Photos
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AAA Inspector Notes
Surrounded by a shopping center with a theater, restaurants and a casino, this property is easily accessible from the interstate. Sit and relax in the little gazebo within the enclosed courtyard. Smoke free premises. 85 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-80 exit San Pablo Dam Rd, just w, then just n. Located in Town Shopping Center. 2525 San Pablo Dam Rd 94806.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
sauna, exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 48 guests
Showing reviews 1 - 5 of 32
9.2
Jacqueline
Wonderful
solo traveller
03-24-2017
Pros: The room was extremely big and beautiful. I didn't want to leave.
Cons: The location. It was kind of hard to find. I saw the sign but didn't know where it was located until I asked someone.
7.1
Paula
Good
family with young children
03-24-2017
Pros: Was traveling with disabled parent, so I visited the site the nite before check-in. Staff assigned us a room close to entrance and handicap parking.
Cons: We were pleased with cleanliness of the room until my mother found a baby roach in bathroom. When it was reported to staff, managment said it was because we were by the entrance...yeah right. Disappointed that he didn't offer to take anything off the room.
9.2
Jane
Wonderful
solo traveller
03-09-2017
Pros: Bed and pillow were great. Staff fixed wifi issue after two days. Very safe place to travel when alone.
Cons: Difficulties with wifi - it was fixed, no hot water for evening shower
5.5
Meleana
Okay
young couple
02-27-2017
Pros:
Cons: The extra 20% charged on my card without giving me a headsup! What if my account overdrawn only because Holidays Inn charged me extras..I will never recommend or choose Holidays Inn again. We didn't know the water in the shower need to turned the hot to cold nd cold to hot.We were turned on the hot water nd let it run over 30 mins nd its still cold nd front desk didn't even bother to send someone up to my room to check. We were waiting almost nd hour thn we decided to switched it to cold nd thn when the hot water finally shows up. It was a bad customer services that we had. I also asked the front desk she should tell me about the extra charge but she say something else like she's right!
9.2
Anonymous
Wonderful
solo traveller
02-21-2017
Pros: Breakfast was very good...eggs, coffee, biscuits, etc. Nice variety. Bed was very comfortable.
Cons: Sunday (2/19) got somewhat noisy with little kids and then some. Otherwise okay.
Showing reviews 1 - 5 of 32