Four Points by Sheraton San Rafael

AAA Inspector Rating
8.7
Very Good
236 Guest Ratings
1010 Northgate Dr
San Rafael, CA 94903- Map It
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath2.7
Public Areas3.3
AAA Inspector Notes
On a knoll overlooking the valley and hills, this well-appointed hotel's inner courtyard has an outdoor pool area with a fireplace. It is just off the freeway with a shopping center nearby. Fill up your gas tank at the nearby Chevron, which has some of the lowest prices around. Smoke free premises. 235 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit Terra Linda, 3 mi n, just e. Located in Terra Linda. 1010 Northgate Dr 94903.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 236 guests
Showing reviews 1 - 5 of 50
7.0
Verified Hotel Guest
Good
Family with Young Children
06-23-2017
Pros: The bed was comfortable and the front desk people were friendly and helpful.
Cons: There was a lack of real drawer space. The "dresser" had three shallow drawers in it. When I loaded one of the drawers, it would no longer stay closed. Also, the pool was gross. Clearly the chemical balance was off because the water was cloudy.
1.0
Diane
Very Poor
Family with Young Children
06-23-2017
Pros: Hotel Employee was the only person that did his job...and he did it well...he deserves a promotion....and a bonus
Cons: The room was very disappointing...it.felt dirty from carpets.. when I asked for a laggish cart...they didn't get me one...they gave me directions on where I could get it myself....bartender was training but no one to train him was around. Terrible place
10.0
Jigna
Exceptional
Family with Young Children
06-23-2017
Pros: Staff was fantastic. Very helpful and polite. They had an outdoor pool which was great for our late summer visit. The hotel was close to restaurants and shopping.
Cons: Limited hours of the onsite bar and restaurant. limited vegetarian choices at that restaurant
7.0
Verified Hotel Guest
Good
Senior Traveler
06-23-2017
Pros: The outdoor movie and the food at the restaurant.
Cons: The switch of my room from 2 queen beds to 1 king. And the lack of sincere apology.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-23-2017
Pros: The staff are great, helpful, and courteous.
Cons: None
Showing reviews 1 - 5 of 50