Four Points by Sheraton San Rafael

AAA Inspector Rating
1010 Northgate Dr
San Rafael, CA 94903- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
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AAA Inspector Notes
On a knoll overlooking the valley and hills, this well-appointed hotel's inner courtyard has an outdoor pool area with a fireplace. It is just off the freeway with a shopping center nearby. Fill up your gas tank at the nearby Chevron, which has some of the lowest prices around. Smoke free premises. 235 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit Terra Linda, 3 mi n, just e. Located in Terra Linda. 1010 Northgate Dr 94903.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 229 guests
Showing reviews 1 - 5 of 50
5.0
Adam
Fair
young couple
08-18-2016
Pros: i liked the mantainance manager who spoke to management to solve my problem. he is an asset to your company, his first name is abel.
Cons: i did not get the room i asked for and after going bcd and fourth to the first room they gave me with keys that did not work they finally gave me another room that was subpar. i deserve a full refund since i did not get what i ordered. this property has lost its good staff and is not as good as it was over the years, never stay there again and i will not use booking.com since they say they can't discount incase of a problem since i booked with you. tis facility is in poor condition and managed poorly, thanks to abel the maintenance man i got a partial refund and as for the breakfast it is terrible and the toaster does not work, fix this for your guests. seems no one really cares. i want a full refund!
7.9
Anonymous
Good
family with young children
08-17-2016
Pros: The pool and the food .
Cons: The bed was not comfortable.
4.2
Sean
Disappointing
young couple
08-17-2016
Pros:
Cons: I stayed one night and was charged $450 (should have been $144 per online booking). I'm working to get it corrected but they have not been cooperative. Stayed for one night. This is 4x the agreed upon rate. I feel violated.
7.1
Anonymous
Good
solo traveller
08-16-2016
Pros: hotel sits amongst hills - providing nice views, liked the room design, spacious enough for one person, well equipped gym and nice outside pool
Cons: the gym was not that easy to locate because the signposting appeared not that explicit
8.8
Kathryn
Excellent
solo traveller
08-12-2016
Pros:
Cons: I'm disabled and there are signs on every.floor pointing to invisible vending machines that don't exist. The only place to get sodas are at the front desk. I was exhausted and in a lot of pain after the run around
Showing reviews 1 - 5 of 50