Biltmore Hotel & Suites/Silicon Valley

AAA Inspector Rating
2151 Laurelwood Rd
Santa Clara, CA 95054- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.1
Public Areas3.3
ARATED
AAA Inspector Notes
Both the tower rooms and rooms behind the tower are attractively and comfortably appointed, and a spacious lobby area is a great place to gather. Smoke free premises. 263 units. 2-9 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit Montague Expwy, just e; 1 mi s of Great America Pkwy. 2151 Laurelwood Rd 95054.
Pool
heated outdoor.
Dining & Entertainment
restaurant, also, Montague's Cafe, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 618 guests
Showing reviews 1 - 5 of 50
3.0
Anonymous
Poor
08-11-2017
Pros: location
Cons: old and run-down, bedding too old, sort of creepy
10.0
Anonymous
Exceptional
08-11-2017
Pros: The suite we got! Bed, TV's worked easily, Internet
Cons: Parking was snug, but overflow space (possibly in a U-haul warehouse lot) was said to be available.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The front desk staff got us to our room fast with no problems. Thanks to the Hotel Employee for is outstanding customer service, I would stay at the Biltmore again most definitely.
Cons: There wasn't really no negatives
6.0
Anonymous
Pleasant
08-11-2017
Pros: The room was clean as well as the lobby. I was even able to check in earlier than the time posted.
Cons: I was booked for 2 nights. After the first night the front desk called our room assuming that we were supposed to check out. We explained to them that we booked for two nights and they tried to make it sound like we didn't know what we were talking about.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean and comfortable.
Cons: Small rooms
Showing reviews 1 - 5 of 50