Biltmore Hotel & Suites/Silicon Valley

AAA Inspector Rating
2151 Laurelwood Rd
Santa Clara, CA 95054- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.1
Public Areas3.3
ARATED
AAA Inspector Notes
Both the tower rooms and rooms behind the tower are attractively and comfortably appointed, and a spacious lobby area is a great place to gather. Smoke free premises. 263 units. 2-9 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit Montague Expwy, just e; 1 mi s of Great America Pkwy. 2151 Laurelwood Rd 95054.
Pool
heated outdoor.
Dining & Entertainment
restaurant, also, Montague's Cafe, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 618 guests
Showing reviews 1 - 5 of 50
6.0
Verified Hotel Guest
Pleasant
Business Traveler
11-17-2017
Pros: value
Cons: not near any restaurants
1.0
Verified Hotel Guest
Very Poor
11-17-2017
Pros:
Cons: Room not as advertised, construction going on, no access to the hotel bar.
1.0
Michael
Very Poor
Traveling as Couple
11-17-2017
Pros:
Cons: housekeeper stole my craft paper & tissue paper. I was doing a project for work, went out for the afternoon. I took my personal backpack, and left my work papers and project in my room. When I returned, the finishing papers were missing.
5.0
Verified Hotel Guest
Fair
Business Traveler
11-17-2017
Pros: Outdoor room access was convenient for driving right up, but probably not as safe.
Cons: Hotel bar and food wasn't great. Not that the hotel was really all that bad, but it wasn't any better than a cheaper hotel. You're not getting a better hotel for the extra money.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
11-17-2017
Pros: Location
Cons: No refrigerator in room
Showing reviews 1 - 5 of 50