Holiday Inn Express & Suites Santa Clara

AAA Inspector Rating
8.7
Excellent
33 Guest Ratings
1700 El Camino Real
Santa Clara, CA 95050- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.0
Bath3.3
Public Areas3.2
AAA Inspector Notes
These snug, contemporary guest rooms have many conveniently located electrical outlets. Smoke free premises. 47 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-880 exit The Alameda (SR 82), 2.1 mi w. 1700 El Camino Real 95050.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
complimentary and valet laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 33 guests
Showing reviews 1 - 5 of 28
9.0
Mark
Wonderful
Family with Teens
10-13-2017
Very nice finish and clean.
Pros: Friendly staff, great breakfast, good location.
Cons: Some shipping boxes in hallway for whole stay.
10.0
Tina
Exceptional
Family with Young Children
10-13-2017
Pros: the location, cost and breakfast
Cons:
9.6
Derry
Exceptional
solo traveller
08-30-2017
Exceptional
Pros: The breakfast is quite good. The service is also good.
Cons:
8.8
Filip
Excellent
solo traveller
08-26-2017
Fabulous
Pros: Free parking was convenient. Typical American breakfast, including pancake making machine. Friendly staff at the reception, cleaning service. Do-it-yourself laundry available on site.
Cons: The breakfast selection got a bit repetitive after 9 days. Plastic cutlery and paper plates were not very pleasant to use. Room soundproofing could be better.
5.8
Wifi
Okay
solo traveller
08-19-2017
Wifi useless
Pros:
Cons: Wifi is useless, must re-login many times a day and oftentimes it takes many minutes to even load google's top page. Was unable to ever connect VPN. Hotel claims wired Networking but this is a lie: they do have Ethernet port in each room but it's not connected to anything. You connect the cable to your laptop but the lights will not light up. Staff is unqualified to understand the issue and did not attempt to provide real help: she gave a piece of Ethernet cable and told me to hook up my laptop in the restaurant. Only to find that there is not even a socket there (she acknowledged). For this one reason I will never ever stay here again. If network is not important then there are no major issues with the place. If staying longer request a room which faces the court and not El Camino.
Showing reviews 1 - 5 of 28