The Plaza Suites Silicon Valley@Santa Clara

AAA Inspector Rating
8.7
Excellent
86 Guest Ratings
3100 Lakeside Dr
Santa Clara, CA 95054- Map It
Photos
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AAA Inspector Notes
Guest rooms are spacious and include a separate living area for relaxing; the entire hotel, including the units, is nicely appointed. Smoke free premises. 219 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
W of US 101 exit Lawrence Expwy, s on Oakmead Pkwy at Peterson Way. 3100 Lakeside Dr 95054.
Pool
heated outdoor.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 86 guests
Showing reviews 1 - 5 of 50
10.0
Tammy
Exceptional
family with young children
09-15-2016
Pros: Was visiting my son who is at scu there..not as close to SCU as I thought but worth the 10 min drive since this hotel was so nice and the room is a lil suite..so comfortable and really pretty!! View was great of the lovely trees all around and the free breakfast was beyond awesome!! A full on breakfast freshly cooked. So good and we dined outside with our meal overlooking the pool and grounds. Really relaxing!! The maid service was quick when we went to run errands then returned and it was really all top notch. The price was so affordable. Very worth every bit! Oh I also liked that I was immediately texted when I got to my room asking how it was and that I could text any of my requests to the front desk like late check out etc..that was really cool!!
Cons: There was a nail underneath the couch that cut my toe a couple of times and I told the maid as we were exiting so that no one else would be hurt but she didn't speak English. Sort of annoying when employees don't speak any English at all. That's just not right because they r the representatives of the property that are often the closest to the customers. U need to understand your clients. I didn't want to make a big deal because all of the rest was great :)
10.0
Christian
Exceptional
mature couple
09-14-2016
Pros: The service, breakfast, location, style, rooms, comfort of the hotel and the complimentary drink were amazing. We defiantly plan on staying here again. Well worth the money we paid I recommend this place to anyone.
Cons: Nothing everything was superb
10.0
Coldplay
Exceptional
family with young children
09-06-2016
Pros: Service was fabulous, no charge for parking.
Cons: At breakfast there were many empty bowls. Even simple things like fruit and pudding were not replenished in a timely manner. There was one really nice guy running around like crazy trying to bring more food, more plates, silverware etc out. They need more helpers.
9.6
John
Exceptional
family with older children
09-05-2016
Pros: The food was fresh even morning with great choices to choose from The staff where very professional and welcoming
Cons: The beds mattresses could of been more comfortable you could feel the springs and the bed it self where hard
6.7
Kim
Pleasant
review category group of friends
09-01-2016
Pros:
Cons: When having a major event in town, like a concert, the bar should remain open longer and guests should not be forced out of that area after it closes. The rooms were not ready when we arrived at 3:00 pm, the bar also should have been open then to create a better atmosphere with all of the guests waiting for their rooms.
Showing reviews 1 - 5 of 50