The perfect location to enjoy a round of golf or visit Six Flags Magic Mountain theme park. Relax in the spacious rooms with a 45" HD TV and views of the beautiful patio garden, pool and golf course.
Smoke free premises. 244 units. 6 stories, interior/exterior corridors. Accessibility (Call).
I-5 exit 170 (Magic Mountain Pkwy), 1 mi e, then just s on McBean Pkwy. 24500 Town Center Dr 91355.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, also, Vines Restaurant and Bar, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 319 guests
Showing reviews 1 - 5 of 50
9.0
Kim
Wonderful
Family with Teens
06-23-2017
Pros: Very friendly staff. Easy to find. Lovely room. Comfortable beds.
Cons: Expensive
8.0
Verified Hotel Guest
Very Good
Family with Teens
06-23-2017
Very accommodating staff!
Pros: Convenience!
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-23-2017
Pros: Very nice hotel, exceeded my expectations. Excellent value.
Cons: None.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
06-23-2017
Pros: The hotel well situated in relationship to everywhere I wanted to go.
Cons: The linens could use replacing. I had a couple of ragged towels.
10.0
Sabrina
Exceptional
Family with Young Children
06-23-2017
Pros: The Hyatt Regency Valencia was great. Nice up scale property. Room was clean and comfy. Pool area well kept and warm water. The Vine Restaurant was delicious.
Cons:
2.0
Verified Hotel Guest
Poor
Senior Traveler
06-23-2017
I had to go back down to the front desk to demand another room, which they gave me. I had just driven down from San Francisco and arrived at about 9:00 pm. I was so tired so making me go to the party suite on 6th floor then back down to the desk was unnecessary. Housekeeping tried to open my door at about 7:30 am. - I'm a senior woman and I travel often so I really don't appreciate being treated like this. Last time I stayed at this hotel for a week - the air conditioning didn't work & it was 100 degrees outside. It was too late for me to change rooms so I had a very uncomfortable night.
Pros: Location
Cons: The room that I reserved was not available so I was told they were "upgrading" me to a suite. However, when I went to the "suite" it was actually a party room, decorated in red, black and grey with a "Murphy Bed" pull down in the center of the room.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Beautiful Hotel/Room, Awesome Location, minutes walk from mall
Cons: No breakfast included but whatever, didn't matter
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-23-2017
Pros: Great hotel in a great location with a movie theater and restaurants within walking distance. Rooms are very clean and quiet. Free parking was a plus.
Cons: Nothing bad to report.
7.0
Jason
Good
06-23-2017
Pros: The hotel grounds were very quiet overall, and good walking proximity to shops and food options
Cons: The door to out patio would not shut all the way, allowing road noise to keep us up all night and having to keep The heater on all night to keep from freezing (it was low 40s during our stay)
9.0
John
Wonderful
Group Traveler
06-23-2017
Pros: Nice location. Staff were friendly and helpful. Close to shopping in case you needed to pick anything up.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
06-23-2017
Pros: Location, towels, good water pressure in shower, bed comfortable enough, fairly quiet.
Cons: Carpeting in hallways & room need cleaning, makes you wonder what else is dirty. Dirty fingerprints all over inside elevator, afraid to touch anything. Reserved a room with a view, got one, a room with a view of the parking garage.
10.0
John
Exceptional
Traveling as Couple
06-23-2017
Pros: Absolutely first rate accomodations, staff, and amenities
Cons:
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: Close to Rose Bowl.
Cons: In room channel guide indicates guests can watch the Pac-12 channel, but it was, que lastima, not available.
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
06-23-2017
Pros: After an arduous journey throughout the day, I asked the gentleman at check in for a nice, quiet room. He put me in a room at the end of the hall. It was perfect. Also, this is a wonderful property. Just what one would expect from Hyatt!
Cons: No, there was nothing I did not like about the hotel.
9.0
Patrick
Wonderful
Family with Teens
06-23-2017
Pros: Very quiet!!!
Cons: All good...
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: Location-heart of valencia Cleanliness-neat room, good size staff-kind, courteous
Cons: Need another elevator closer to the far rooms (or easy access stairwell)
7.0
Justin
Good
Traveling as Couple
06-23-2017
Pros:
Cons: Booked a king bed with marble tub. Was a queen bed. Small tub.
8.0
Verified Hotel Guest
Very Good
Group Traveler
06-23-2017
Pros: The location was great!
Cons: Did not receive a receipt after checking out.
8.0
Theresa
Very Good
Traveling as Couple
06-23-2017
Pros:
Cons: Plastic glassea
6.0
Katy
Pleasant
Family with Young Children
06-23-2017
Pros: Beautiful hotel with nice staff
Cons: no
7.0
Verified Hotel Guest
Good
Family with Young Children
06-23-2017
Pros: Location
Cons: They didn't have a room to meet my reservation
10.0
Jane
Exceptional
Traveling as Couple
06-23-2017
Pros: Central location, walk to shopping centre, plenty of choices for great eats nearby. Really nice vibe at night, taking a walk to find somewhere to eat, lots of people around in town centre area. Great place to stay if you have a car and want get out of LA.
Cons: Nothing.
9.0
David
Wonderful
Traveling as Couple
06-23-2017
Pros: Good location, shuttle to Six Flags Magic Mountain
Cons: Front desk staff were not very professional or accommodating
9.0
Verified Hotel Guest
Wonderful
Business Traveler
06-23-2017
Pros: Staff always try and accomodste
Cons:
5.4
Travelerof3
Fair
family with young children
06-13-2017
Pros: The patio room was HUGE-loved the size
The location is AMAZING
Cons: The property is dated big time!!!! They desperately need to updateThere was a HUGE gap under the door to the patio & bugs were getting in & it looked as if it had never been cleaned-super dirty & leaves crunched underneathThe curtains had stains & the carpets left your feet gross if you didn't wear sandalsThe bathtub was stained & oldThe VERY VERY worst of it was I decided to extend under my rewards program & ended up spending a nite listening to the neighbors having the most explicit sex! At first, I woke up to the screams & thought someone was being murdered in the hallway -I jumped up ready to call security only to realize lovers were having a GREAT time (like 3 hrs -had to have tv on-good thing my minor child was out like a light) which is good on them, but come on Hyatt!!!!!!!!-sound proof your roomsSo I call & say I can't do this again & was told that I'd have a "quieter" room the next morning -no issues- yeah, okGot in a room overlooking the pool-should've known it was going to be terribly loud & the room reeked of men's cologne & the neighbor had one of those little dogs yapping in the hallway for extended periods of time-thanks for the guaranteed "quiet" room!I have traveled 12k miles in the past 1.5 months & stayed all over in different properties/locales & never (OTHER THAN THE HYATT) have I not been able to get coffee after 10am??Weirdwent to ALL floors trying to stick my money in the machines to get water -the machine ate all my money -called the front desk, she politely explained that the vending machines are 3rd party & they have no control over it, BUT she'll give me a FREE water for the hassle..SUPER nice, but then she charged it to my credit card on fileSeriously????
4.2
Anonymous
Disappointing
review category group of friends
06-12-2017
Pros: Location
Cons: Very outdated bathrooms are old and need updates
8.3
Andrew
Very Good
family with young children
06-10-2017
Pros: Great hotel, breakfast was great but incredibly expensive!
Cons: As above.....
6.3
Mitchwise
Pleasant
young couple
06-08-2017
Pros: Basically a nice hotel. Staff a bit confused at front desk impossible to book a second stay (6 nights) with corp partner discount.
Cons: Too much deferred maintenance. Several marks on hallways caused by housekeeping running carts along the wall. Some stains on carpet in our room. Plus I wore elite socks in the room only. After three nights the socks were black from dirt on the carpet did not notice till I packed to leave which made me happy I was not coming back
10.0
Clyde
Exceptional
young couple
06-07-2017
Pros: Bed and plllows were awsome. Staff members
we're friendly. Enjoyed the bar area.
Cons: That we didn't stay here before. Also wish we
had more been able to stay loner.
10.0
Wanderlust
Exceptional
solo traveller
05-28-2017
Pros: This hotel is beautiful! The location is perfect, easy to get to and park. The mall is walking distance away with restaurants close by. The restaurant in the hotel was also nice. I wish I could have stayed longer; will definitely return again!! The price is worth it. Staff at check was very nice, room was clean and bed was comfy. A great experience! :-)
Cons:
7.9
Paul
Good
young couple
05-24-2017
Pros: Comfy beds.
Cons: This hotel used to be well maintained. Now it has been totally let go. Beautiful lobby--after that the carpets are frayed, wallpaper peeling, landscaping is sparse, unkempt and dying, the building exterior is dirty.
7.9
Paul
Good
young couple
05-04-2017
Pros: Good location
Cons:
9.2
Happy
Wonderful
family with young children
05-01-2017
Pros: The person who checked us in was WONDERFUL. Friendly, genuine and positive and a great first-impression for the hotel. Hotel had been oversold so we were upgraded (bonus!). Loved the crisp, cleanliness of the room. Incredible pillows! Ample space for bags and moving around. Very nice bathroom. Felt very safe in the parking and all throughout.
Cons: For a hotel of this caliber and name, with this price point, I would have expected more comfortable beds. Needed a pillowtop mattress or at least a topper (I actually felt the springs and hurt in the morning).
9.6
Leska
Exceptional
young couple
05-01-2017
Pros: The hotel is beautiful and very comfortable. It is across the street from a shopping/entertainment center so there is plenty to do.
Cons:
7.5
Richard
Good
family with young children
04-20-2017
Pros: The location is awesome- walking distance to shopping and restaurants. Place is clean.
Cons: Breakfast is over priced. The beds are extremely hard. And hope you don't have people staying above you or you will hear everything that goes on- annoying.
7.9
Caroline
Good
review category group of friends
04-18-2017
Pros: Parking was great, staff was nice and the hotel was super clean.
Cons: Nothing
6.3
Charles
Pleasant
young couple
04-08-2017
Pros: The bathroom was a mess upon check in, so I called the front desk and they propmply handled it. However, there seem to be something strange about checking into a room with a used towel and a wet shower as if someone just used it. Well it turns out that around 4 am some stuck a key in the door and walk into the room. It obvious was not a good situation. I yell at
Cons:
5.4
Wanda
Fair
solo traveller
03-22-2017
Pros: Comfort.
Cons: Crowded, noisy at night.
8.8
Steve
Excellent
solo traveller
03-19-2017
Pros: Nicest property in Santa Clarita/Valencia. Great restaurant and bar. Pool area with outdoor fireplace is wonderful. The room was spacious, clean and had a great pool/golf course view.
Cons: They were having a state chess championship tournament and the lobby areas were packed with people as where all of the outdoor spaces. There was absolutely no way to use any of the facilities in/common areas due to the mass of people. Very inconsiderate for the rest of the guest of the hotel. I've stayed here several times but this was an unpleasant experience
10.0
James
Exceptional
family with young children
03-16-2017
Pros:
Cons: No Free Breakfast
10.0
Jodi
Exceptional
solo traveller
02-21-2017
Pros: The room was spacious & very clean.
Cons: My coffee maker did not work
8.3
Anonymous
Very Good
young couple
02-19-2017
Pros: The open space and the view!
Cons: I did not enjoy the hotel pillows, but I'm very picky about my pillows. The bed was amazing!
9.6
Anonymous
Exceptional
young couple
02-19-2017
Pros: The front desk staff was excellent!!
Cons: Restaurant staff very slow to greet and seat. Possibly short staffed that evening?
8.8
Darla
Excellent
family with young children
02-15-2017
Pros: Loved the location, room and comfy bed.
Cons:
7.5
Meliawati
Good
solo traveller
02-09-2017
Pros: Location
Cons:
10.0
Gilliana
Exceptional
solo traveller
02-07-2017
Pros: Melon
Cons: No kettle tea or milk for cup of tea in my room.
10.0
Anonymous
Exceptional
young couple
01-21-2017
Pros: The hotel is in an excellent location and the tons rooms are nice and clean.
Cons:
10.0
Karina
Exceptional
family with young children
01-06-2017
Pros: Everything!
Cons:
9.2
Biztravelmom
Wonderful
review category group of friends
01-02-2017
Pros: Very clean room and convenience of the location.
Cons: nothing
9.6
Anna
Exceptional
family with young children
12-23-2016
Pros: Friendly staff, clean comfortable room, great breakfast and centrally located.
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