The perfect location to enjoy a round of golf or visit Six Flags Magic Mountain theme park. Relax in the spacious rooms with a 45" HDTV and views of the beautiful patio garden, pool and golf course.
Smoke free premises. 244 units. 6 stories, interior/exterior corridors. Accessibility (Call).
I-5 exit 170 (Magic Mountain Pkwy), 1 mi e, then just s on McBean Pkwy. 24500 Town Center Dr 91355.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, also, Vines Restaurant and Bar, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 319 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very friendly staff. Easy to find. Lovely room. Comfortable beds.
Cons: Expensive
8.0
Anonymous
Very Good
08-11-2017
Very accommodating staff!
Pros: Convenience!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Loved the ambiance & some amenities. Great outside dining & outdoor fireplace. Cozy bar area. Proximity to everything. Clean room, comfortable bed; loved having the powerful hair dryer & bathroom toiletries. Loved the pineapple mint water in lobby.
Cons: Had to go to the desk 3 times for a room key that worked, then gave up and used my partners. I am partially disabled and there were no chairs to sit in elevator area. Heavy cigarette smoke in the hallways was gross.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice hotel, exceeded my expectations. Excellent value.
Cons: None.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The hotel well situated in relationship to everywhere I wanted to go.
Cons: The linens could use replacing. I had a couple of ragged towels.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The Hyatt Regency Valencia was great. Nice up scale property. Room was clean and comfy. Pool area well kept and warm water. The Vine Restaurant was delicious.
Cons:
2.0
Anonymous
Poor
08-11-2017
I had to go back down to the front desk to demand another room, which they gave me. I had just driven down from San Francisco and arrived at about 9:00 pm. I was so tired so making me go to the party suite on 6th floor then back down to the desk was unnecessary. Housekeeping tried to open my door at about 7:30 am. - I'm a senior woman and I travel often so I really don't appreciate being treated like this. Last time I stayed at this hotel for a week - the air conditioning didn't work & it was 100 degrees outside. It was too late for me to change rooms so I had a very uncomfortable night.
Pros: Location
Cons: The room that I reserved was not available so I was told they were "upgrading" me to a suite. However, when I went to the "suite" it was actually a party room, decorated in red, black and grey with a "Murphy Bed" pull down in the center of the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful Hotel/Room, Awesome Location, minutes walk from mall
Cons: No breakfast included but whatever, didn't matter
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hotel in a great location with a movie theater and restaurants within walking distance. Rooms are very clean and quiet. Free parking was a plus.
Cons: Nothing bad to report.
5.0
Anonymous
Fair
08-11-2017
Pros: Everything about the hotel was great except...
Cons: There was an OBNOXIOUS sound of running water in the wall that happened continuously during our stay. It was so loud and constant that we actually had a hard time sleeping. When we told guest services their response was, "We'really sorry about that."
5.0
Anonymous
Fair
08-11-2017
Pros: There was a bed to sleep in
Cons: Needs remodel, room smelled, housekeeping stole merchandise, was not right next to magic mountain. As expected,
10.0
Anonymous
Exceptional
08-11-2017
Pros: I enjoyed all aspects of my stay at this hotel. I would highly recommend this hotel and will stay here whenever I am in the area again.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The hotel grounds were very quiet overall, and good walking proximity to shops and food options
Cons: The door to out patio would not shut all the way, allowing road noise to keep us up all night and having to keep The heater on all night to keep from freezing (it was low 40s during our stay)
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff, location, heated pool, atmosphere, rooms
Cons: Prices of beer and breakfast, too much
10.0
Anonymous
Exceptional
08-11-2017
Pros: Conviently located for shopping and restaurants. Lovely rooms!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: very clean, great location, if you want to stay near magic mountain you should stay here.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Nice location. Staff were friendly and helpful. Close to shopping in case you needed to pick anything up.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Location, towels, good water pressure in shower, bed comfortable enough, fairly quiet.
Cons: Carpeting in hallways & room need cleaning, makes you wonder what else is dirty. Dirty fingerprints all over inside elevator, afraid to touch anything. Reserved a room with a view, got one, a room with a view of the parking garage.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Absolutely first rate accomodations, staff, and amenities
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: A great location with easy access to freeway and the Metrolink system.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: After an arduous journey throughout the day, I asked the gentleman at check in for a nice, quiet room. He put me in a room at the end of the hall. It was perfect. Also, this is a wonderful property. Just what one would expect from Hyatt!
Cons: No, there was nothing I did not like about the hotel.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very quiet!!!
Cons: All good...
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location was perfect. Surrounded by many restaurants and shopping yet far enough from Magic Mountain and close enough to Magic Mountain. Beautiful hotel.
Cons: Coffee pot in the room did not work, but problem solved after a call.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: It was clean and close to my destination.
Cons: Air conditioning was under power for the room.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Plastic glassea
8.0
Anonymous
Very Good
08-11-2017
Pros: The location, very nice place to stay.
Cons: The food! Way over priced & the Sunday buffet was awful!!! One mixed drink, one glass of wine & one Sprite $34.00???? A bit much but lots of other choices close by.
7.0
Anonymous
Good
08-11-2017
Pros: Location
Cons: They didn't have a room to meet my reservation
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room/ convenience/ location
Cons: Some employees incompetence
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff always try and accomodste
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: the location is great. Mattress was very comfortable and linens are also very nice
Cons: Check-in was a little slow
9.0
Anonymous
Wonderful
08-11-2017
Pros: Pretty great hotel. They even helped us change rooms because loud neighbors.
Cons: The pool looked cloudy and gross. My husband and daughter stayed for five minutes and felt gross so they came back to shower. Kinda hoped for more from Hyatt. But still a great hotel.
1.0
Anonymous
Very Poor
08-11-2017
Pros: I loved that it was near a mall and a lot of restaurants.
Cons: It was really inconvenient that the pool water was green. We didn't allow our children to swim even though the hotel staff advised us it was a slight color of green due to a lot of people going in and out. Our rest room was also dirty. Worst experience
4.0
Anonymous
Disappointing
08-11-2017
Pros: The hotel was nice, but the room was not as described.
Cons: We booked a room with four beds, but were told when we got there that they don't have that type of room.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The location was perfect and convenient. Staff was very helpful and friendly. Restaurant was good, again the staff gets the highest marks.
Cons: Upon arrival our room was not impressive. It smelled of cigarettes. It was not very clean, shower had hair in it. Floor was stained, room dusty. Felt like we got the leftover room even though hotel not full. Asked for rollout, was not available.
10.0
Anonymous
Exceptional
07-05-2016
Off the hook A+ Rating
Pros: excellent staff . had to wait on our room but they went out of their way to make it right. this is why I stay at this property.thank-you Derrick you rock Bro Trump 2016
Cons:
10.0
Anonymous
Exceptional
07-03-2016
Excellent despite minor blips.
Pros: Excellent breakfast buffet--variety and quality.
All staff were friendly, attentive, and helpful.
Cons: Our room was not cleaned on two days, and we were out of the room for the day in the morning on both days.
We didn't like the idea of having to pay $10. to park our car in the parking garage. We chose instead to park the car at the site of our daughter's apt., We walked back and forth to visit her and her family, which we would have done even if we had used your parking garage. It was just the idea of the fee for the service when it appeared that there was ample parking in the garage.
10.0
Anonymous
Exceptional
06-23-2016
Will Return!
Pros: Matthew at the front desk was pleasant, accommodating, and made me feel like a valued guest. He went above and beyond for us and that made our six-year anniversary all the more special.
Cons:
7.5
Anonymous
Good
06-21-2016
Good
Pros: Clean and quite
Cons:
6.3
Anonymous
Pleasant
06-15-2016
Overpriced and not impressed
Pros: The breakfast was great
Cons: Mold on the ceiling in the bathroom. The shower filled up with water both times I used it and I was standing in a half a foot of water each time. Called the front desk to rent a yoga mat and was brought random items like nail polish remover instead. English should be the primary language spoken here!!! The remote control to the tv only worked when you aimed it high and close enough to the box...cheap cheap cheap! For the hundreds of dollars a night it cost me I expected more! I will stick to the Marriot next time...
7.9
Anonymous
Good
06-15-2016
Good
Pros: Close to home and good location
Cons: The restaurant our service was absolutely terrible!!!!!
5.4
Anonymous
Fair
06-14-2016
Warm pool but odorous room...
Pros: The pool was nice and warm despite cold weather
Cons: Our room smelled like cigarette smoke upon initial entry. I didn't appreciate that since two small children were about to sleep in that room.
9.6
Anonymous
Exceptional
05-31-2016
Exceptional
Pros: The staff
Cons: Nothing
9.2
Anonymous
Wonderful
05-31-2016
nice clean comfortable
Pros: very comfortable business hotel in the heart of town
Parking free and close by
Cons: Restauarnt not up to par with the rest of the facility
5.8
Anonymous
Okay
05-29-2016
Thank god there is a...
Pros: I liked the area it was in and the surrounding businesses
Cons: The gym was terrible
6.3
Anonymous
Pleasant
05-07-2016
Pleasant
Pros: Staff was friendly.
Cons: Tables at the Restorant were sticky.
Valet parking service was very slow. Never by the door. I had to aways go and and look for them.
8.3
Anonymous
Very Good
05-03-2016
FREE PARKING and Great Location!
Pros: Parking WAS FREE!!!!!! :D blew my mind! And I also really Enjoyed the in room amenities, like a mini fridge, big mirror behind the bathroom door, great big flat screen LG tv and the mattress was wonderful! And our room was on the street side, but when the sliding door was closed, I couldn't hear a thing!
Cons: The furniture felt very dated... As if I were staying at my grandparents. Could use some modern flair to match the beautiful lobby and modern location.
7.5
Anonymous
Good
04-25-2016
Near the end of a...
Pros: Staff at front desk and via phone were helpful and understanding
Cons: The facility is likely near the end of it's cycle, needs to be refurbished. Not as nice as I have come to expect at Hyatt Properties, but I am pretty sure they are gearing up to do a remodel like they do every 4-6 years.
The day of Easter, early that morning, they changed the buffet policy well after midnight and the only notification was a paper under the door stating that it was a single offer from a prefix menu type sheet. That was a very big disappointment and if I had not been exhausted I would have complained. It was disappointing enough that I just went down, ordered a plate of pancakes and took them to my friend's house for her son to eat and I went elsewhere. There really should have been notice given, especially for families. I had planned to invite the family of three I was visiting on Easter as they had enjoyed the day before.
10.0
Anonymous
Exceptional
04-21-2016
Stay here - you won't...
Pros: Visited when new in 2007 and again in March 2016. Still fresh and clean. Very well maintained and I will always use this hotel as a base when I am in this area. Staff extremely attentive.
Cons: Only slight issue is that they were experiencing problems with their free WiFi, which would randomly drop out. Not a constant issue, only occasional. There seems to be cold spots as well as hot ones!
9.6
Anonymous
Exceptional
04-19-2016
Wonderful Getaway with friends and...
Pros: Very comfortable bed. Size of room and beautiful view of the golf course. Went out to jaccuzi in the evening.Relaxed
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