Holiday Inn Express & Suites Santa Cruz

AAA Inspector Rating
8.7
Very Good
151 Guest Ratings
1410 Ocean St
Santa Cruz, CA 95060- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.0
Public Areas3.2
AAA Inspector Notes
Public areas and guest rooms are spacious and attractively appointed at the hotel. Covered parking is a welcome amenity on a rainy day. Smoke free premises. 100 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just w of jct SR 1 and 17. 1410 Ocean St 95060.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Pool
heated outdoor.
Parking
on-site (fee) and street.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
sauna, steamroom, exercise room.
Guest Services
valet laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 151 guests
Showing reviews 1 - 5 of 50
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
12-15-2017
Pros: It was clean staff friendly
Cons: It was average for the higher price. I've stayed in nicer hotels for less than I payed for this. The breakfast was okay. The food tasted like it had alot of preservatives. Not fresh tasting . It wasn't bad but definitely not worth the price.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
12-15-2017
Pros: Very friendly and efficient staff, nice, big room, nice breakfast. Received a call a few hrs after we checked in - it was the front desk asking if everything was OK - nice touch!
Cons: Some towels were a little worn and needed to be replaced. The walls are a little thin, but that's the case in most hotels.
3.0
Verified Hotel Guest
Poor
12-15-2017
Pros: The breakfast was fabulous!! A hot breakfast with pancakes biscuits and gravy, eggs, cinnamon rolls, coffee, juice, yogurt, cereal and fruit!!
Cons: Our bed (king size) had a line down the middle and sagged to the outside. There were children running up and down the halls until 11 pm. We finally heard a Kami get knocked over and we called the front desk. It was more like a two star hotel than 3-4 star
7.0
Steve
Good
Family with Teens
12-15-2017
Pros: Rooms are well appointed and new.
Cons: Mattress pad had large urine stain. Not enough parking available.
8.0
Brooke
Very Good
Business Traveler
12-15-2017
Pros: The staff & the breakfast was great
Cons: The parking was horrible. So many cars were double parked or the the pillars were in the way to wear I couldn't fit. Almost took off my mirrors trying to squeeze into a space. You shouldn't charge people for parking if you don't have space or easy access.
Showing reviews 1 - 5 of 50