Holiday Inn Express & Suites Santa Cruz

AAA Inspector Rating
8.7
Very Good
151 Guest Ratings
1410 Ocean St
Santa Cruz, CA 95060- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.0
Public Areas3.2
AAA Inspector Notes
Public areas and guest rooms are spacious and attractively appointed at the hotel. Covered parking is a welcome amenity on a rainy day. Smoke free premises. 100 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just w of jct SR 1 and 17. 1410 Ocean St 95060.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Pool
heated outdoor.
Parking
on-site (fee) and street.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
sauna, steamroom, exercise room.
Guest Services
valet laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 151 guests
Showing reviews 1 - 5 of 50
8.0
Aleksandr
Very Good
Senior Traveler
09-15-2017
Pros:
Cons: No refrigerator in room,even for medication.
10.0
Dawn
Exceptional
Solo Traveler
09-15-2017
Pros: Loved my room, the bed was fantastic. I am a musician and have to lift heavy equipment when I travel, so I need a good bed. Good design, furnishings, etc.
Cons: I wish they had glass glasses in the room instead of plastic cups. Also my view was first floor courtyard with poor light.
3.0
Sara
Poor
09-15-2017
Pros: The breakfast was nice and kept clean, lots of choices. The hotel itself was kept pretty clean and some of the staff members were very nice.
Cons: Beds were uncomfortable and the room smelled. Some staff were rude/impatient. Problem with the bath draining took 20+ mins of loud plunging,the maintanence man was very nice, but the management made little effort to right it. Double charged on card hold.
10.0
Kelly
Exceptional
Traveling as Couple
09-15-2017
Pros: It was new and very clean and stylish. The staff was professional and accommodating. The breakfast was great. Loved the pulsing showerhead.
Cons: The $7 dollar parking fee for a mostly empty garage. Was looking forward to the sauna but it was out of order.
2.0
Jason
Poor
Traveling as Couple
09-15-2017
Pros: The lobby was nice and so was the young lady who checked us in.
Cons: Upon entering the room, the sheets were clearly unclean, spots in several locations on them. We asked to have them changed and came back opened the sheets and again unclean. Staff then handed us new sheets and had to change them ourselves.??? not ok!
Showing reviews 1 - 5 of 50