Dark woods and comfortable lounge areas make this property a great place to relax and stay while shopping or beach cruising.
Smoke free premises. 77 units. 4 stories, interior corridors.
I-10 exit 1C (Cloverfield Blvd), 0.5 mi n, just w on Santa Monica Blvd, then just n. 1255 20th St 90404. Station: 17th Street/SMC.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency. EcoRooms & EcoSuites approves and certifies lodgings that meet strict guidelines covering environmentally friendly practices and products in guestrooms. The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures.
valet laundry, room service, area transportation-within 3 mi.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 458 guests
Showing reviews 1 - 5 of 50
6.7
Conrad
Pleasant
young couple
09-28-2016
Pros: The room itself was good
Cons: Charges for parking a car at the site was excessive, breakfast facilities were basic and closed by 10am. General amenities were OK but I wouldnt rate this as a 4 star Hotel
6.3
Carissa
Pleasant
family with older children
09-28-2016
Pros: Having access to the shuttle bus made the stay easier as location very poor area.
Cons: Location. Did not know were it was situated. Thought it was expensive for what you get and the area not pleasant. Major conference in town whilst we were there so very expensive.
10.0
Seattletravelers
Exceptional
family with older children
09-15-2016
Pros: Wonderful, friendly staff and beautifully designed, clean and comfortable rooms rooms. The breakfast was great too.
Cons:
10.0
Arsenio
Exceptional
young couple
09-14-2016
Pros: Nice place
Cons: Its clean and nice receptionist
8.8
Ahmed
Excellent
review category group of friends
09-12-2016
Pros: The location is so nice .. Santa Monica is so close .. You can take a bicycle for free and overall a really enjoyable experience :)
Cons: Breakfast is okay, but nothing to impress
7.9
Peter
Good
solo traveller
09-10-2016
Pros: This hotel is just a ten minute walk from the Metro Expo line station at 17th St with direct connections to the Pier and beach and central Los Angeles.Comfortable room and quiet
Cons: My room did not have the expected in room safe.If this is important to you make sure when checking in you get a room with a safe
6.7
Andrew
Pleasant
family with young children
09-09-2016
Pros: Room with a balcony
Cons: Lack of tea and coffee facilities in room and very limited in lobby.
Building work one afternoon
8.3
Luc
Very Good
mature couple
09-09-2016
Pros: Modern Hotel. Good looking rooms. Delicious continental breakfast. Quiet.
Cons: Need to pay for parking.
10.0
Alan
Exceptional
young couple
09-06-2016
Pros: Good bed. Very helpful staff. Facility is well done.
Cons:
10.0
Sarah
Exceptional
family with young children
09-03-2016
Pros: Fantastic baked goods at breakfast.
Good exercise facilities to work then off!
convieniant location.
Cons:
7.9
Abdulmuhsen
Good
family with young children
09-03-2016
Pros:
Cons: mosquito bits
10.0
Staley
Exceptional
solo traveller
08-31-2016
Pros: Every phone call and every front desk person to person experience was a delight. In this day of no customer or guest service, it was refreshing to have a staff always eager to help. Can't say enough about the friendliness of the staff.
We inadvertently left some items in the room upon check-out. One call back to the hotel and our items were retrieved and returned to us. Again, excellent staff eager to help.
Cons: Breakfast was basically different types of bread and the same fruit mix everyday. A bit more of a variety of foods and some milk for the cereals would be a nice addition.
3.3
Marina
Poor
family with older children
08-29-2016
Pros: The bed was very comfortable that's it!
Cons: No HBO, no ice, no pool, staff very green, much to far to walk from all things Santa Monica, and Promenade. You are charged $$ for an just okay continental breakfast whether you partake or not. There is also a $25 a day parking charge. I will not return as it Is walking distancie to nowhere!
9.2
Jam
Wonderful
young couple
08-28-2016
Pros: The staff was extremely accommodating. Location is great. Their free shuttle service is excellent.
Cons: Continental breakfast was just okay.
9.2
Maneewan
Wonderful
family with older children
08-21-2016
Pros: " Chetera " and staffs are very nice, the services were very good. Yes! I really recommend and come back again!
Cons: There were a lot of noises at the day time. The room didn't look like the picture.
8.8
Andrea
Excellent
family with older children
08-20-2016
Pros:
Cons: No coffee making facilities in the room
9.2
Rudi
Wonderful
family with older children
08-17-2016
Pros: Very beautiful hotel with very good checkin and lobby service. Exquisite rooms with a big tv and good wifi. Good breakfast and a garage for the car. But its better to use the free hotel shuttle that can bring you and pick you up at the santa monica visitor center near the pier at any time until 9.45 pm.
Cons:
7.9
Paul
Good
mature couple
08-14-2016
Pros:
Cons: No valet and no luggage assistance
9.6
Rachaeluk
Exceptional
review category group of friends
08-13-2016
Pros: Great room and loved that we could take the cute bikes to the beach. Short 10 min cycle to Santa Monica pier. Friendly, helpful staff.
Cons: Quite pricey however seems standard for that location.
Breakfast VERY sugary! Cakes only, not an egg in sight ;)
9.2
Ava
Wonderful
solo traveller
08-10-2016
Pros: The staff was extremely friendly and just plain nice!!
The main room & bathroom were clean. The location was perfect for where I had to be.
Cons: No protein at breakfast. The plates were to small - need a better toaster
Could.have used a shower cap in the bathroom as well as two bars of soap one for the sink and one for the shower
7.5
Tamara
Good
mature couple
08-09-2016
Pros: Loved location in Santa Monica
Cons: Shower did not drain very well. Ice machine. Would appreciate complimentary drinking water in rooms.
9.6
Pierre
Exceptional
family with young children
08-07-2016
Pros: In a quiet area in Santa Monica, close to beach front and shopping/activities. Hotel car service in a complementary service very appreciated, as the bikes.
Cons:
8.3
Dominick
Very Good
mature couple
08-03-2016
Pros: The staff was very courteous and kind very helpful and the location was very good very nice place I would definitely come back
Cons: There was no microwave in the room there was no refrigerator in the room Mini and you need to take better care of your minibar we were charged for two snacks that we never ate I didn't make a big deal of it because it was only $5 and change butt we never to chef anything in the mini snack bar
5.8
Smtraveller
Okay
solo traveller
08-02-2016
Pros: Away from the madness of the Pier/Promenade
Cons: Showers leak water on floors. No ice machine, underwhelming breakfast. Very expensive for what you get.
9.6
Zaponaus
Exceptional
mature couple
08-01-2016
Pros: Extremely comfortable bed. Upgraded to extra large room with very spacious bathroom. Front desk staff were fantastic allowing us to check in early after a 14 hour flight. Breakfast was free and a great range of food. The hotel is a little out of the way but they have on call driver which was fantastic.
Cons: A permanent Bar rather than the pop up one would be more enticing. The hotel was heavily booked on the Saturday night so Sunday morning breakfast was mayhem but there are plenty of cafes etc and a wholefoods around the corner 5 min walk so no big deal
4.6
Dee
Disappointing
family with young children
07-31-2016
Pros: Friendly staff
Cons: Booking.com inflated the rates to an extent that it was way beyond belief for what a 3 star hotel offers. I will never book through booking.com. They rip money from people for very basic hotels that do not even have a proper breakfast to offer for their guests
6.7
Yun
Pleasant
young couple
07-26-2016
Pros:
Cons: That's the second time we stayed in Ambrose within one month, but it's disappointing. Poor maintenance of room amenities. The front desk staff could have been nicer when we arrived earlier before the supposed the check-in time. It's not worth the price they charged this time.
9.6
Mindy
Exceptional
mature couple
07-25-2016
Pros: Staff was extremely helpful!
Cons:
10.0
Linda
Exceptional
family with older children
07-25-2016
Pros: Everything! This place is amazing! Hotel is fabulously decorated. It has a very zen feeling. Fantastic location. Very clean. Free car service within 3 miles. Super friendly staff. Simple but elegant complimentary breakfast of pastries, cereal, oatmeal and fresh fruit with juice, tea or coffee. Would definitely stay again in a heartbeat.
Cons:
7.5
Jackiejax
Good
family with older children
07-24-2016
Pros: The staff were helpful and friendly. The courtesy taxi for guests . It was nice and quiet even though it was on a kind of main rd.
Cons: I didn't like that you could only get tea and coffee in the morning at breakfast and at 5pm.
9.2
Christina
Wonderful
family with older children
07-23-2016
Pros: Rooms clean and comfortable. Great bathroom. Friendly and helpful staff!
Cons:
9.6
Laura
Exceptional
family with older children
07-20-2016
Pros: Everything was really great! Nice and clean and liked the secure parking and bicycles to use for a little extra fun.
Cons:
8.8
Joseph
Excellent
solo traveller
07-18-2016
Pros: Nice large room with space to spread out. Quality TV and spacious bathroom.
Cons: AC was hit and miss - seemed to not be working the first couple of nights but luckily I had a corner room with 2 balconies, so I opened both doors and let the breeze cool the room. They had it fixed by day 3.
8.8
Sandra
Excellent
family with young children
07-05-2016
Pros: Nice hotel but missing a pool
Cons: No pool, have to go to front desk for ice
9.6
Theresa
Exceptional
mature couple
07-04-2016
Pros: A really nice boutique hotel! Great staff! In a quiet area but they provide car service to downtown. Clean, comfortable room! We really enjoyed it! Did I mention they also have a little nice gym!
Cons:
5.0
James
Fair
family with young children
06-23-2016
Pros: Free taxi ride within 3 miles
Cons: No swimming pool,and breakfast was was just sugar.
8.8
Yun
Excellent
young couple
06-20-2016
Pros: A nice boutique hotel in quiet neighborhood, complimentary bike rental on site
Cons: It would be better if there is a coffee maker in the room.
10.0
Marvin
Exceptional
solo traveller
06-19-2016
Pros: Every thing esp. The free taxi and bikes...
Cons: Every thing was amazing
9.2
Kenneth
Wonderful
mature couple
06-03-2016
Pros: The hotel is charming, small, and very quiet. They do a very nice job at breakfast, although there nothing cooked to order, I.e., no eggs.
Cons: I really find the $25 charge to park my own car rediculous. Fortunately, on the weekends there is plenty of nearby street parking that is not metered.
7.1
Anonymous
Good
solo traveller
05-27-2016
Pros: Nice location with plenty of restaurants close by.
Cons: No pool which seems odd in LA. I used wine glasses but they were never replaced so I had to use water glasses. When I called front desk for ice no one answered so I went downstairs to get it from the staff. Breakfast table was adequate with good pastries but no hot food or even hard boiled eggs available. No specialty coffee like espresso available. Additional payment for parking $25.00 pretty steep especially as the price of the room already pretty high considering amenities. The view I had included a medical facility....not much southern californian about it.
9.2
Philip
Wonderful
mature couple
05-21-2016
Pros: Love the croissants and fruit for breakfast. I would have liked more regular sized tables.
Cons: Heat/cooling fan very loud when trying to sleep.
9.6
Lynn
Exceptional
solo traveller
05-18-2016
Pros: Have been staying here for over 10 years. Love the updates and that he pecan sticky rolls are back!
Cons: Wish the cost was a bit lower per night. Miss the fish in the coy pond and hoping they are returning with the final renovation!
9.2
Anne
Wonderful
review category group of friends
05-17-2016
Pros: Love the general relaxed but attentive vibe. rooms , bedding and facilities terrific. Also love the car service and sensible approach of staff.
Cons:
9.6
Anonymous
Exceptional
solo traveller
05-17-2016
Pros: Everything was wonderful, I have no complaints
Cons: The price could have been a little lower. I usually don't spend that much.
9.2
Anonymous
Wonderful
mature couple
05-07-2016
Pros: Location
Cons: No bar
10.0
Ray
Exceptional
family with older children
04-25-2016
Pros: Curtesy taxi
Cons:
9.2
Lisamariep
Wonderful
solo traveller
04-20-2016
Pros: Great for a quiet, low key stay.
Cons: Free happy hour!!
7.1
Lora
Good
family with older children
04-15-2016
Pros: Good breakfast options. Nice staff. Super clean everywhere. Walking distance to the ocean.
Cons: My room was on the corner so I got traffic noise from two busy streets. There was also a stairwell above my room and I heard guests going up and down the stairs at all hours. Very noisy. They were fully booked so I couldn't go to a different room.
5.0
Lia
Fair
review category group of friends
04-14-2016
Pros:
Cons: Way overpriced for being next to a hospital and funeral home
9.6
Laurel
Exceptional
young couple
04-11-2016
Pros: Very friendly and accommodating, very comfortable room.
Cons: Continental breakfast could have been nicer and had more options, was pretty cheap/basic.
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