Spacious, business-oriented rooms at this property appeal to the working traveler. On Fridays and Saturdays, there is complimentary shuttle service to and from San Francisco on a first-come basis. Just completed a major renovation of guest rooms and bathrooms, which boast the latest Hampton decor. A sliding door serves double duty as a way to conceal the vanity counter area or to form a closet. There's two workstations and two ottomans, and the bathroom vanity has a ledge on which to put your makeup, keeping the items dry.
Smoke free premises. 100 units. 4 stories, interior corridors. Accessibility (Call).
US 101 exit 425A (Grand Ave), 0.4 mi e, then just n. 300 Gateway Blvd 94080.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Cons: Construction noise in the room next to ours was dealt with after one phone call.
10.0
David
Exceptional
mature couple
08-31-2016
Pros: Even had a bagged snack for guests checking out pre breakfast
Cons: Free room and board?
8.3
Stephen
Very Good
mature couple
08-25-2016
Pros:
Cons: only 3 small wire basket drawers about one third of what we needed.
8.8
Paula
Excellent
review category group of friends
08-21-2016
Pros: shuttles and friendly staff
Cons: The decor
9.6
Ammar
Exceptional
family with young children
07-20-2016
Pros: Excellent location very friendly staff good value for money
Cons: I believe the hotel should have more laundry machines Lin order to accommodate the large number of residents
6.3
Robert
Pleasant
mature couple
07-18-2016
Pros: Breakfast was OK, although there was very limited seating in the Breakfast area. We typically had to take our breakfast back to our room because there was no where to sit.
Cons: Hotel was being renovated. Lots of construction equipment and materials in the halls. Some of the remodeled stuff in our room did not actually work. LIKE the WINDOW, which would not lock and we were on the first floor. ANYONE could have entered the room easily.
7.5
Helen
Good
family with older children
07-17-2016
Pros: Good location and nice to have a full breakfast to start busy sightseeing days
Cons: More variety of fruit would have been nice
10.0
Henry
Exceptional
mature couple
07-08-2016
Pros: The night clerk was very friendly and helpful. The free breakfast was hearty and healthy.
The room was well equipped and comfortable.
It was great to have an elevator to get our baggage to the floor the room was on. Everyone on the staff was friendly and helpful.
The hotel was happy to let us check out late.
Cons: Nothing!
10.0
Aziz
Exceptional
family with older children
07-03-2016
Pros: Every thing
Cons: Can not think of anything
10.0
Tom
Exceptional
family with older children
06-28-2016
Pros: Very nice and clean / excellent location. Recommend as a value choice for staying near San Francisco.
Cons: Parking could be better -
10.0
Laurie K
Exceptional
06-14-2016
Pros: Nice friendly staff
Cons:
7.9
Niicholas
Good
family with young children
06-11-2016
Pros: Very friendly staff....decent breakfast...quiet hotel
Cons:
10.0
Diane
Exceptional
solo traveller
05-29-2016
Pros: So kind; offered me breakfast while waiting for shuttle to arrive....and it wasn't even time for breakfast! Room was spotless...everyone made me feel right at ease.
Cons: Nothing
9.2
Anizio
Wonderful
family with older children
05-10-2016
Pros: The staff at the breakfast are was just excellent. The front desk staff very professional and accommodating.
Cons: The hotel was going through remodeling and was a bit noisy.
We could do without the elevators beeping as moving from floor to floor, especially when your room is across them.
8.8
Russi
Excellent
solo traveller
05-01-2016
Pros: I loved everything accept was too loud in the morning with the cleaning stuff and renovation
Cons:
8.3
Dulan
Very Good
family with young children
04-20-2016
Pros: Friendly & helpful Staff. Warm & hospitable environment for a relaxing vacation. The surrounding was so welcome & breathtaking.
Cons:
8.3
Paulo
Very Good
young couple
04-19-2016
Pros: Breakfest is very good, with a good number of choices. The room is big, clean and confortable. Free parking
Cons: Bed is a bit hard
10.0
Bonnie
Exceptional
family with older children
03-27-2016
Pros: Breakfast was excellent, too. Hotel was comfortable and convenient
Cons: Front desk could not locate and link my Hilton Honors to my stay
5.0
Annette
Fair
family with young children
03-27-2016
Pros:
Cons: Hotel was under renovations, I felt they should have separated that area not be part of the hotel traffic
1.0
Mireya
Very Poor
Business Traveler
03-16-2016
Pros: The only positive was it was next door to where my meeting was to be held.
Cons: Lot's They were remodeling no advance notice Asked for a quite room were put next to vending machine asked for different room placed in recently painted smell intense Tried to upgrade all suites had beds up against elevator shaft. Staff= take it or leave
8.8
Bee_key
Excellent
family with older children
03-02-2016
Pros: clean and comfortable room,
rich breakfast,
good access to SFO
Cons:
6.7
Mohan
Pleasant
family with young children
03-01-2016
Pros: Complimentary breakfast is good, The room had all the amenities as stated.
Cons: I saw long hair everywhere on the bed sheets. Guess, they didn't change the sheets.
7.9
Wei
Good
mature couple
02-14-2016
Pros: Location
Cons: Room is too small
10.0
Cathy
Exceptional
review category group of friends
02-10-2016
Pros: Stayed for the Super Bowl. Staff very friendly and accommodating. Comfy, up to date room with nice shower. Good breakfast. Convenient shuttle to/from airport. Everything we wanted.
Cons: No complaints
7.9
Le
Good
family with older children
01-26-2016
Pros: Clean and friendly staff, breakfast is good
Cons:
9.2
Georgann
Wonderful
mature couple
01-12-2016
Pros: Close to airport, pleasant staff, comfy beds, shuttle to airport was a plus.
Cons:
7.5
Paulo
Good
mature couple
01-11-2016
Pros: Location
Cons: Nothing
3.3
From
Poor
family with young children
01-05-2016
Pros: The beds were comfortable
Cons: You can hear everything everywhere. The bathroom looked like an earthquake hit it: tile floor was broken, toilet was crooked, bath water had a brown tint (possible pipe rusting). Mold was all over the under side of sink and in the corners of the shower. Staff were unhelpful and actually lied at check in. We had requested a quiet room for away from the elevator. At check in the worker said they gave us a room very far away and when we arrived at the room, it was right across from the elevators and overlooking the front area where cars drive in to check in (so essentially the loudest room in the whole hotel). When we called down to ask if there was another room she said there were no other rooms and yet the hotel was empty until much later, so I'm sure we could've gotten a better room. The breakfast was like gas station/airport food, but that was to be expected. The ceilings are so low I scraped my hand when putting on my sweater. This is not a hotel. It is crummy motel.
10.0
Rolf
Exceptional
mature couple
12-30-2015
Pros: Very friendly front desk staff and hard working staff during breakfast hours. Excellent hot breakfast every day. Free parking and WIFI, always strong signals. Location excellent to go to airport or city.
Cons: Ongoing construction, but ok.
8.8
Starr
Excellent
family with young children
12-15-2015
Pros: My only problem was the hard bed.........everything else was A+
Cons:
9.6
Jennnie
Exceptional
mature couple
12-12-2015
Pros: Clean; nice beds
Cons: Just a little disappointed that there was no free shuttle to cruise port.
9.2
Taras
Wonderful
solo traveller
12-04-2015
Pros: Airport shuttle was very helpful especialy for flight scheduled very early in the morning. Rooms are very clean. Breakfast was basic but well enough to start the day. Good and helpful service at reception.
Cons:
10.0
Deevah
Exceptional
review category group of friends
11-18-2015
Pros: The Manager BJ Patel
Cons:
9.2
Joseph
Wonderful
mature couple
11-03-2015
Pros: Nice clean rooms, comfortable beds, great breakfast selections. We also stayed at a Sacramento location and were very satisfied there too.
Cons: The only complaint was that the fragrance in the rooms, which was probably cleaning or a room spray, was overwhelming, especially for someone with allergies. And I found this to be the case in both locations. I would prefer an allergy free option.
9.6
Barbara
Exceptional
mature couple
10-26-2015
Pros: The room was spacious and clean.
Cons: We liked everything.
9.2
Debbie
Wonderful
mature couple
10-25-2015
Pros: Very clean and comfortable. Had an early flight in the morning so just stayed 1 night. Very nice hotel.
Cons: Would not stay if visiting San Francisco as it was not convenient to the city.
7.9
Sheila
Good
solo traveller
09-13-2015
Pros: Location
Cons: nothing
5.8
Leonora
Okay
mature couple
09-11-2015
Pros: It was accessible to the airport and the place is clean.
Cons: I was over charged and the hotel manager did not return my call. Up until this time my dispute has not been resolved.
10.0
Alan
Exceptional
mature couple
09-11-2015
Pros: everything was great
Cons:
10.0
Doug
Exceptional
mature couple
09-10-2015
Pros: Comfort of room and friendly staff
Cons:
10.0
Bienvenido
Exceptional
review category group of friends
09-09-2015
Pros: we liked the free shuttle service to union square
Cons:
5.4
Rg
Fair
solo traveller
09-08-2015
Pros:
Cons: Offering for the price
10.0
Michael
Exceptional
review category group of friends
09-08-2015
Pros: The hotel was a great for the money. Clean and not a bad drive to the city
Cons: It was all good
9.6
Clyde
Exceptional
review category group of friends
09-03-2015
Pros: Staff was very helpful
Cons: All was good
7.9
Walnetta
Good
mature couple
08-25-2015
Pros: We enjoyed the quiet and easily accessible location by the airport also the shuttle service to and from the airport and Union Square. The premises were clean & staff friendly & the complimentary breakfast was a good start to the day.
Cons:
4.6
Sara
Disappointing
family with older children
08-08-2015
Pros: Room was ok bed comfortable.
Cons: Staff and hidden fees. Charged more than booking price. Not told they also do a $50 a day deposit to your credit card plus room charge. Told up to 2 weeks refun on deposit. Room charge as well is over booked amt. staff unhelpful.
9.2
Hector
Wonderful
mature couple
07-28-2015
Pros: Breakfast was great!
Cons:
6.3
Csaba
Pleasant
family with older children
07-27-2015
Pros:
Cons: Free shuttle bus seems to be a good offer at weekends, but it dos not work in reality, because the bus collect passengers from 5 hotel and the Hampton Inn the last, so the bus is usually fully booked. Breakfast area is very crowded.
