The exterior is done in the style of a stately countryside villa. Rooms have an open kitchen layout, coordinated bedding, a good desk area, outlets, and an office chair.
Smoke free premises. 111 efficiencies. 4 stories, interior corridors. Accessibility (Call).
US 101 exit 425A (Grand Ave), 0.4 mi e, then 0.4 mi n. 690 Gateway Blvd 94080.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
complimentary and valet laundry, airport transportation.
Terms
pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 259 guests
Showing reviews 1 - 5 of 50
7.0
Lawrence
Good
Traveling as Couple
06-23-2017
Pros: convenient
Cons: hotel caters to foreigners. not enough parking
10.0
Mario
Exceptional
Solo Traveler
06-23-2017
Pros: Great suite and accompdating staff
Cons: No
10.0
Stewart
Exceptional
Family with Young Children
06-23-2017
Pros: It is reasonably priced compared to outrageous Millbrae prices. In Millbrae there are motels with more rooms than parking spaces so when coming back to motel at night there is no place to park but these motels still charge exorbitant prices.
Cons: Not really. We will book again.
9.0
Verified Hotel Guest
Wonderful
Senior Traveler
06-23-2017
Pros: Location
Cons: Better lighting needed in room
7.1
Anonymous
Good
family with young children
06-15-2017
Pros: Breakfast options were plentiful. The room was spacious.
Cons: The sliding pocket door into the bathroom did not securely stay shut, impeding privacy. The breakfast area had minimal seating, so we had to eat in our room.
8.3
Canadagirl
Very Good
young couple
06-08-2017
Pros: Good location for our purposes. Staff was very friendly and helpful. We also liked the fact that there were full kitchen facilities.
Cons: Breakfast was provided, but the coffee was pretty bad. Also, there was only one chair for the desk/table. Since kitchen facilities are provided, then I would think that many guests will cook and eat in their rooms. With two of us in the room, the lack of a second chair made it a bit difficult. My husband ended up using a small side table to sit on when we ate at the table.
10.0
Anonymous
Exceptional
family with young children
05-31-2017
Pros: Great continental breakfast. Comfy bed. Very clean all over.
Cons: Nothing
9.2
Amy
Wonderful
family with young children
05-15-2017
Pros: I loved the room but the table in the middle should be up against the wall, not sticking out so much or a round table to make it feel homier.
Cons: Read above. Also, when I turned on ice machine, it started leaking all over floor. I know it's expensive but probably time for new appliances.
8.8
Carol
Excellent
review category group of friends
05-08-2017
Pros: Bed and pillows were better than home. And home is exceptional
Cons: The kitchenette was dimly lit and the paper towels weren't securely seated in the holder. The holder was sort of flimsy.
7.9
Joel
Good
solo traveller
05-08-2017
Pros: Comfortable, roomy room, functional kitchenette, windows that open!
Cons:
9.2
Kubersiowie
Wonderful
review category group of friends
05-02-2017
Pros: Very comfortable bed. Kitchen in room. Place to relax.
Cons: The fridge works very loud. At night you have to turn it off.
8.8
Shing
Excellent
family with young children
04-29-2017
Pros: Very comfortable hotel, very near airport
Cons:
7.9
Maritha
Good
solo traveller
04-24-2017
Pros: They've got kitchen
Cons: They did not clean my room on the 2nd day
4.2
Anna
Disappointing
young couple
04-23-2017
Pros: Bed was too little the toilet clogged up no like at all
Cons: A lot
7.9
Brittany
Good
family with young children
04-21-2017
Pros: Large room size and complementary breakfast
Cons: Furniture needs to be cleaned and replaced
10.0
Robert
Exceptional
solo traveller
04-07-2017
Pros: everything. awesome hotel for money
Cons: nothing.
10.0
Kenneth
Exceptional
solo traveller
04-06-2017
Pros: Housekeeping
Cons: No pool
10.0
Jessica
Exceptional
young couple
04-06-2017
Pros: Everything was egg-cellent ....
:)
Cons: Everything was great!!
7.5
Joseph
Good
solo traveller
03-31-2017
Pros: Staff
Cons: None
9.6
Thomas
Exceptional
family with young children
03-30-2017
Pros: The room was really nice!
Cons: I called with a question about my reservation. The desk clerk said she would call me back and never did.
7.1
Gideon
Good
young couple
03-14-2017
Pros:
Cons: air quality and a/c inside the hotel
5.4
Patricia
Fair
young couple
03-02-2017
Pros: Bed was comfortable
Cons: Lack of maintenance on things that do not work. Televisions that did not work. Cleaning under furniture lacking as we moved a chair and found a half-eaten bag of cookies under it. Everything just a bit shabby and if you say you are a luxury hotel, the furniture should not be shabby, the televisions ought to work and the door locks ought to work . Providing an ample supply of luggage carts would also be helpful.
9.6
Fibarr
Exceptional
family with young children
01-12-2017
Pros: Great hotel in good location for airport.
Cons: Nothing!
10.0
Lavern
Exceptional
solo traveller
12-28-2016
Pros: The staff was friendly and helpful. Location is close to the airport and the courtesy shuttle is a plus.Good variety of choices for breakfast a little more than your basic continental. Free self serve laundry was a big plus for me.
Cons: Would prefer a top floor next time. No one above me.
5.4
Anonymous
Fair
solo traveller
12-27-2016
Pros:
Cons: The room smelled like food
7.5
Raoul
Good
young couple
12-26-2016
Pros: Cozy room w/kitchenette.
Cons: Breakfast could've had more choices..i.e. More hot items.
10.0
Outtama
Exceptional
young couple
12-25-2016
Pros: Nice clean...i will come back again...front desk is very nice n kind
Cons: Its all good
5.0
Brian
Fair
family with young children
12-15-2016
Pros:
Cons: Lack of luggage carts!
7.5
Elizabeth
Good
family with young children
11-27-2016
Pros: Very good selection of breakfast food as part of the hotel stay, rooms cleaned very well, staff friendly.
Cons: Wish the roll out sofa bed was thicker and more comfy. Temperature in room was difficult to regulate.
10.0
Family-traveller
Exceptional
family with young children
11-22-2016
Pros: Lots of room - the price of such a room in downtown San Fransisco could have been 4 times more. Kitchen was great. Breakfast was adequate. The staff was really good - and extremely helpful especially with the booking.com mixup that we had to work around.
Cons: The lighting in the rooms could have been better.
Booking.com misled me with a reservation - the reservation never made it to the hotel and they had to adjust us in two different rooms instead of a family suite.
8.3
Jessie
Very Good
young couple
11-21-2016
Pros: Shuttle
Cons:
10.0
Shunae
Exceptional
young couple
11-09-2016
Pros: The customer service
Cons: Loud guest
10.0
Summer
Exceptional
solo traveller
11-08-2016
Pros: Loved the bed & the space like the kitchen
Cons:
8.3
Jeanette
Very Good
young couple
10-17-2016
Pros: Nice personnel
Cons:
5.8
Jin
Okay
family with young children
10-04-2016
Pros: The bed is comfortable
Cons: O
2.5
Ana
Poor
solo traveller
09-27-2016
Pros: They notified me that I had left something in the from and sent it to me . That was nice .
Cons: It was a dump
8.8
John
Excellent
family with older children
09-23-2016
Pros: The staff was very friendly and helpful. It was nice that they offered shuttle rides to downtown San Francisco on the weekends.
Cons:
7.9
Af
Good
family with young children
09-15-2016
Pros: It was close to shopping area and airport
Cons: We had stayed in the board room for over 2 weeks and had asked to stay for another week. You would think spending thousands of dollars they would accommodate you but they said all rooms will be book on one of the days of that week and for us to find another place to dtay for the night and then check back in. Are you kidding me. Fairmont here I come
9.6
James
Exceptional
family with young children
09-12-2016
Pros: Spacious rooms. Double bathroom sinks. Comfy bed. Lots of variety with comp breakfast. Lots of parking. Suggest ground floor by side exit if you have a pet. Cookies and fruit served in the evening.
Cons: The online price didn't mention pets were extra. We had to pay an additional fee for our dog when we checked in. Curtains were broken and the kitchen didn't have a frying pan, dish soap, sponge, or dishwasher detergent. The air/heat unit is only in the living room. Located in an industrial area nowhere near a supermarket.
3.3
Anonymous
Poor
mature couple
09-06-2016
Pros: NOTHING. Will never stay there again.
Cons: Our bathroom had roaches crawling in it. That to me is the worst anyone can experience in a hotel room. We spoke to the Hotel Manager and requested a refund as we didn't want to change rooms we just wanted to leave all together. I was appalled they would not reimburse us. I will never stay at this chain of Hotels.
5.0
Anonymous
Fair
young couple
09-04-2016
Pros: Location
Cons: The refrigerator made an extremely loud noise which made it very difficult to sleep. No sleep.
7.5
Susan
Good
family with older children
08-30-2016
Pros: Breakfast was a plus. Liked the free shuttle to Union Square. Liked the free parking and Wifi.
Cons: When using the shower, the water did not drain well and filled the tub 1-2 inches.
8.3
Blane
Very Good
family with older children
08-30-2016
Pros: Larkspur Landing South San Francisco was a great location for exploring San Francisco. Although located south of the city it was surprisingly easy and quick to drive into the city. The hotel is very close to restaurants, shopping malls and grocery stores, plus it is a short and easy drive to the airport. The king size bed was comfortable. The kitchen was small but well furnished, with everything we needed. The rooms were very clean and attractive. There is free Wi-Fi as well. It is an economical alternative to staying in San Francisco.
Cons: Pull-out couch not very comfortable; breakfast OK but not great.
9.2
David
Wonderful
mature couple
08-22-2016
Pros: Free breakfast had many items to choose. Room is large with comfy bed.
Cons: Fridge and A/C are noisy during the night.
7.9
Greg
Good
family with older children
08-10-2016
Pros: First, the Front Desk staff were very professional. They are well informed and always answered our questions with a smile. We received the same great customer service from the night staff as well as the day staff. Secondly, our room was large with lots of appliances that came in real handy (refrigerator, microwave, hair dryer, iron). Also, no arguing over what channel or show to watch with two large LCD TV's in our room!
We will definitely stay at your establishment the next time we visit San Francisco.
Cons: The mattress on the Queen Sofa Sleeper. It needs to be replaced with a thicker, softer mattress.
8.3
Rebecca
Very Good
mature couple
08-01-2016
Pros: Staff, clean
Cons: Tv did not work in the morning
6.3
Jerry
Pleasant
family with young children
07-26-2016
Pros: location and the maintenance man was pleasantly nice
Cons: They gave my room away even thou I had confermation number very upset I had my boys with me and gave them the bed I should of had the king suit with fold out couch!!! Never again
8.3
Ricardo
Very Good
family with young children
07-19-2016
Pros: Big room with a kitchen you can really cook, including dishwasher.
It also had a living room, that could be more useful for business purposes.
Cons: No safety box in the room, only in front desk.
Breakfast is simple, but you have to take it to your room because there is no space.
7.1
Alec
Good
mature couple
07-17-2016
Pros: Nice Breakfast and good location for overnight from airport.
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