This property is located next to a shopping center with a large supermarket and restaurants. Guest rooms are all suite-style with a separate vanity area for putting on makeup and drying your hair.
Smoke free premises. 73 efficiencies. 3 stories, interior/exterior corridors. Accessibility (Call).
Pros: The staff was very nice and all the room amenities
Cons: Having to leave
7.9
Allgreen
Good
solo traveller
09-20-2016
Pros: The room was specious with a kichenette. The breakfast was very complete and went to 11am. There was ample underground parking. There was supermarket shopping next door. There is a pool and hot tub but I didn't use them.
Cons: There was a slight stale smell in the room which really didn't bother me but would have bothered my wife had she been there. It is in the heart of Silicon Valley on a main artery el Camino real so don't expect a scenic surrounding.
7.9
Jonathan
Good
young couple
09-15-2016
Pros: Great location, central to many areas, and a fair price. Oh yeah, parking structure.
Cons: The only major issue is that being on the ground floor, facing the street, we could hear traffic outside which kept me awake.
9.2
Nicolas
Wonderful
solo traveller
08-28-2016
Pros: The staff was extremely kind and professional.
The included breakfast was generous and with a lot of choice.
A lot of facilities for long stays like mine.
The room was very comfy.
Cons: The kitchen is a bit light to cook your own diner every night.
10.0
Christian
Exceptional
solo traveller
08-23-2016
Pros: Nice quiet
Cons:
8.3
John
Very Good
mature couple
08-02-2016
Pros: everything was fine
Cons: hallways need a bit of cleaning
10.0
Cyril
Exceptional
solo traveller
07-31-2016
Pros: Pretty much everything. I stayed for 9 days. The room was very spacious and will all the luxury you'd want (balcony, TV, kitchen, couch,...). Breakfast was included, and the staff cleans the rooms everyday.
Cons:
10.0
Margarita
Exceptional
solo traveller
07-22-2016
Pros: I like that they served breakfast and that they had the socials in the evenings. The kitchen personnel and food preparers had excellent customer service. The food they served was really very substantial and I'm thoroughly impressed with how everything was clean and well-managed.
The room was very very comfortable, size-wise and even design-wise. It was clean and even the beddings smelled and looked clean.
I really really enjoyed my 7-night stay in this hotel and I'm STRONGLY recommending it to anyone looking for a quiet and neat hotel in Sunnyvale or South Bay.
Cons: I did not like to leave.
7.5
Richard
Good
solo traveller
06-30-2016
Pros: very spacious room
Cons: A little dated but very clean.
9.2
Tayuan
Wonderful
review category group of friends
06-06-2016
Pros: 2 minutes walking distance from Starbucks and Safeway supermarket !!! Room is big and clean.
Cons:
8.8
Anonymous
Excellent
solo traveller
05-30-2016
Pros: Good location, very comfortable bed, great to have fresh fruits and a good selection of tea for breakfast. Rooms clean (except for some bugs crawling on the bathroom floor, but don't think a lack of cleanliness is to blame here), very modern and spacious.
Cons: The care products (shampoo, lotion etc.) in the bathroom could be of better quality (i.e. not made in China, not causing allergies etc.), and I didn't like that there was never a spare roll of toilet paper nor was the used roll ever exchanged before running out.
7.9
Rakesh
Good
mature couple
05-26-2016
Pros: Almost Everything
Cons: More variety at breakfast., more late hour breakfast, a bit steep room charges, I know you depend on corporate employees with corporate money but for those on their own it is a bit too high.
10.0
Anonymous
Exceptional
mature couple
05-07-2016
Pros: The woman at the reception desk was very kind and helpful both times we stayed. She went out of her way to make sure we had a quiet room.
Our room was beautiful and spacious and we were able to choose the same room a week later. The breakfast was hot and delicious.
Cons: Nothing.
10.0
Janet
Exceptional
mature couple
05-04-2016
Pros: Good variety of food in the buffet. Underground parking was a bonus.
The room was quiet considering the location on a busy street.
Cons:
7.1
Tracy
Good
mature couple
04-26-2016
Pros: My boyfriend and I have stayed here a few times and I this is our go to place.I Love the coffee. Quiet area and close to a lot of stores. Bed is very comfortable.
Cons: Workout room needs new equipment. Treadmill did not work well at all . It would stop after 2 minutes. I thought it was me but nope it would just stop after 2 minutes. Elliptical was not sturdy, I kept thinking it was going to lift off of floor and I was only on level 2.
No screens on Windows ? We have stayed on 2nd and 3rd floors so it gets warm and we like to open windows but for someone who may have small children be careful since no screens.
8.3
Micheal
Very Good
young couple
04-12-2016
Pros: The bed was very comfortable and room was very clean I liked the little nook area next to bathroom to be able to put on my make-up without having to share the bathroom mirror . Love the coffee.
Cons: Air conditioner was not working during our overnight stay so it got pretty warm in side room. We opened window and that was fine. Although I was suprised to see no screen was placed. For someone who may have kids this would not be safe.
8.8
Sandra
Excellent
solo traveller
04-07-2016
Pros: The staff were super helpful.
Cons: I liked it completely.
10.0
Alisa
Exceptional
family with young children
03-30-2016
Pros: Loved the rooms..they had been completely renovated and very spacious. Kitchenette had everything we needed. My son got sick by the pool and they were very helpful and gracious and asked about him the next day. Very friendly staff
Cons: Safe did not work.
8.3
Briana
Very Good
young couple
03-09-2016
Pros: Nice rooms.
Cons: Staff were not that welcoming, when we first got there. But when told them we had a reservations things changed.
10.0
Arthur
Exceptional
solo traveller
02-23-2016
Pros: Great location
Cons: none
9.2
Byeng
Wonderful
solo traveller
02-13-2016
Pros: nice& cozy,quiet,wi-fi is accessed well
Cons: Breakfast is needed to be better in terms of variety,quality.It has been same food for a few years as a frequent visitor's view.
9.6
Tracy
Exceptional
review category group of friends
02-09-2016
Pros: The breakfast was kind of bland, but a good variety.
Cons:
8.3
Zulfiqar
Very Good
mature couple
02-04-2016
Pros: We like the suite with kitchen.
Cons:
9.6
Jean
Exceptional
solo traveller
01-23-2016
Pros:
Cons: I am disabled, had problems moving wheelchair on carpet, accessing bathroom, getting up onto bed because it was so high. Maybe you could make a few rooms wheelchair friendly.
8.3
Viktor
Very Good
solo traveller
12-25-2015
Pros: Spacious room, quiet, good sleep
Cons: Swimming pool was cold
7.9
Page
Good
solo traveller
12-17-2015
Pros: 1. design of room, with bedroom area and living/working area - also spacious
2. hot breakfast with protein
3. US Today
4. easy parking
Cons: 1. room was not always cleaned completely (bath mat not there one day, glass in bathroom not replaced)
2. needed a bit more light in the desk area
3. tub did not have a ledge for easy moving into and out of for a bath - ok for shower
10.0
Joseph
Exceptional
young couple
12-07-2015
Pros: Everything!
Cons: Carpenter Tools being used at 7am (in spite of my advanced request for a quiet room).
7.9
Paul
Good
solo traveller
11-30-2015
Pros: Nice friendly staff. Spacious rooms for a week long stay.
Cons: The rooms were looking very worn out. However the property was just starting an extensive refit which should rectify that.
9.6
Sandra
Exceptional
solo traveller
11-11-2015
Pros: Kitchen, living room separate from bedroom. Nice work area, excellent wifi.
Helpful and friendly staff. Underground parking.
Cons:
9.6
Kathy
Exceptional
solo traveller
11-07-2015
Pros: Wonderful staff and amenities. Good food, too!
Cons: The only thing I can complain about were the stains in the carpet in my room.
9.6
Shihlien
Exceptional
family with older children
11-07-2015
Pros: Convient to Safeway, local coffee shop and a few restaurants. Super friendly staffs at front counter, They assist us to sort out hot water issues in the best way they can. We really appreciate it, Big space to separate bed and couch. Comfort bed & not bed breakfast. We also notice the hotel is trying to upgrade and renovate hotel room. We are looking forward coming back again!
Cons: The housekeeper do not restock out coffee or tea automatically.
8.8
Gordon
Excellent
mature couple
11-04-2015
Pros: Day Staff were very helpful and friendly
Cons: The carpet in the room we had was grubby and marked. The rest of the room was excellent.
Rooms were in the process of being refurbished during our stay.
5.4
Anonymous
Fair
solo traveller
11-01-2015
Pros: Room was ok. Bed was ok. Bathroom was ok. Everything was just - ok.
Cons: Hotel is being remodeled - which it already needed as salt, as room was worn out, clean but not feeling clean. However, with reconstruction ongoing, they are limiting their guest to not use elevators (use one in far back), etc... without any discount! At least not so
4.2
Vikas
Disappointing
family with older children
09-15-2015
Pros:
Cons: First we were given a room on the 3rd floor that refused to open. The lock was jammed. We were then given a room on the 1st floor. The bathroom had insects crawling on the floor at night.
9.6
Jiang
Exceptional
solo traveller
09-06-2015
Pros: Most
Cons: Pillow
7.5
Jane
Good
mature couple
09-02-2015
Pros: Fantastic Brunch--- the BEST I have experienced.
The SUITE was Fabulous.
Cons:
9.2
Osamu
Wonderful
solo traveller
08-21-2015
Pros: Location, Price.
Cons: So far, no bad experience
9.6
Anonymous
Exceptional
family with young children
07-28-2015
Pros:
Cons: The breakfast was pretty limited and picked over no matter what time we arrived. More pastries and scrambled eggs instead of the mini omelets would be better and maybe some potatoes. The fruit was good!
10.0
Nancy
Exceptional
mature couple
07-25-2015
Pros: The front desk staff went above and beyond to make our stay enjoyable. Including picking us up after a concert at Levi Stadium when we could not get a cab! Awesome service!
Cons:
10.0
Doroteo
Exceptional
mature couple
07-24-2015
Pros: The TV
Cons: Nothing
8.3
Bekir
Very Good
family with young children
07-11-2015
Pros: Room, spacious garage, helpful staff. Rooom which is near elevator. Secure elevator. Secure hotel. Easy in and out.
Cons: Garage without gate. Continental breakfast.
10.0
Mary
Exceptional
mature couple
07-05-2015
Pros: Room was great and staff was 5 star!
Cons: Breakfast was bad quality. Too bad.
9.6
John
Exceptional
mature couple
07-01-2015
Pros: The rooms were fantastic and the underground parking always had free spots!
Cons: Every morning at roughly 8:30 when I went for breakfast, the food and coffee was all gone and each time I had to ask for the food and coffee to be replaced while I had to wait.
10.0
Anonymous
Exceptional
review category group of friends
06-30-2015
Pros: Went for the Dead shows. Had a great time. The hotel was filled with concert goers. The staff at the hotel were very friendly and helpful. The rooms were great. The breakfast was fantastic. We caught the buses to the shows and had a totally great weekend.
Cons: No airport shuttle, though they advertise one on the web site. That was too bad, but we worked around it.
4.2
Anonymous
Disappointing
solo traveller
06-22-2015
Pros: The hotel staff was very friendly and nice
Cons: The room was disgusting, since the moment I walked in I was creeped outby the cigaret burns and stains all over the carpet. The a/c unitdidn't work an it was 80 degrees in the room with the windows open.There was noisy construction in the courtyard on a Saturday morning. Thewifi was slow and consistently disconnected (when I called to ask themto fix the wifi they told me to connect via an ethernet cable). Thereare power outages (literally the power to the whole building went off).The bed is the smallest full size I've ever seen. I could go on…just please please spare yourself this experience.
8.3
James
Very Good
solo traveller
06-08-2015
Pros: 24 hrs fitness
Cons: Breakfast
7.5
Damien
Good
solo traveller
05-11-2015
Pros: The evening social
Cons: The breakfast was very basic even for us standards
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