Family with Teens
My family has traveled to various locations and visited various hotel chains, large and small, but I must say this one blew them all out of the water! The room was VERY clean. Every detail was tended to. I have been in rooms where the alarm clock was dusty and some details were left unattended to, but at this hotel, even the alarm clock was squeaky clean. The staff was outstanding! The young lady at the front counter was very welcoming and anything I asked whether it was a basic question or asked for additional service, she made it seem like it was a pleasure to assist. Never did I feel like I was an inconvenience. The free buffet breakfast was great as well. There is a variety of choices and its different choices every day. One thing I can say for sure is when I'm traveling to the Santa Clara, San Jose area, I will be staying ONLY at this hotel.
Pros: The room was awesome! It had a full kitchen, not just kitchenette. Full dishwasher, full size fridge and it came fully stocked with utensils and dishes. All I needed was to go to the grocery store to buy food. We were not expecting that.
Cons: Everything was great, room, staff, location, quietness, etc...The only complaint I have is the fitness center was small, but it sufficed. I also would have liked to see a hot tub, but the pool was nice.